Strawbridge Animal Care is located in the Strawbridge Marketplace shopping area. The business is located along London Bridge Rd. There are parking spots specified for the business. My most recent visit here was on January 21, 2026. From the outside, you can see that the business size of the shopping area there is pretty big. It is easily seen from the road. Pre-Covid, the parking wasn't done the way it is now. Post-Covid, they have numbered parking spaces to park at. You can't just come in now. You'll have to text them from the parking spot and let them know you're there. When they're ready, they will come out to get the pet and you can then come in with them as well. The biggest sticking point with the parking is that it is pretty limited there, and there are some that occupy those spaces that aren't going there. I've seen some park there to go the Pak Mail store and even The Egg Bistro. It had been a while since I was here, but I was here for an unfortunate reason in February 2022. Our dog Dobby was nearly 14 years old and started not feeling right. After bringing him in and having some tests done, he had hemangiosarcoma. In the end, we had to let him cross the rainbow bridge that day. It was very difficult, but they were very compassionate about that and allowed us to grieve there with him before he was put down. The fact that he was 14 years old though was quite an accomplishment since it was well past the life expectancy for the breed. It was great to get a card and his paw prints in the mail a few days later. Fast forward to July 2023. We now have a new dog named Charlie. He is a maltipoo, so he was much smaller than Dobby was. He would have his first vet appointment here a few days later. Everything checked out fine for him on that visit. I did get pet insurance through Trupanion while he was young as it keeps the rates lower. On February 4, 2025, Charlie was having a seizure. There were no indications that this had happened before. At that time, I called Strawbridge Animal Care to come in for an emergency. They said to come over and park in one of the numbered spots and them know we were there and this was an emergency. After we got there, the vet that was there for emergencies was away for lunch, so they weren't able to accommodate him, and we ended up having to go to Bay Beach Veterinary Emergency Hospital. This was the main reason for not giving a full five star rating. On January 13, 2026, Charlie came in to be seen as he hadn't been eating and he was shaking. We don't know if there was some type of toxin or something else along those lines that may have caused it, but the labs did come back normal. He would come back in the following week on January 21, 2026. Everything checked out and we went ahead and did Charlie's annual wellness exam too, so we got quite a bit done in one visit. Overall, the experiences have been pretty good here. There was that one hiccup that I noted above, but one time doesn't define it. If something like that had happened multiple times, that would be a different story. The staff overall have been attentive and actively listening to us, even the dog. If you're in this area of the city, this is a great place to bring your pets. It's even better that they have extended evening hours which don't see very often. read more

See all

Very nice staff but wait times are extremely long. Unfortunately my senior dogs last annual physical, he didn't even get examined by the doctor after being there 2.5 hours read more

I always loved this location for both of my pets. I highly reccomend this office to anyone who needs a trustworthy & caring vet team! My older dog needed to be put down earlier this year and this office was so caring and compassionate. They made sure we were comfortable and only did it when I was ready. Pretty sure I spent about an hour hogging a room and crying and they never rushed me once only offered support, water, and space to grieve. Not only was picking up her ashes easy but they also kept her bed for me to pickup with the ashes and sent a beautiful post card in the mail to show their condolences. Every staff member in this office had shown me compassion since the day I found them. Appointments and being seen in last minute situations was always easy. They approached every situation with care and compassion. read more

From the moment of booking an appointment, to the check- in, the attentiveness and genuine care to both my costs and my furry baby, Strawbridge Animal Care did not disappoint. Khloe and Dr. Griffin did a phenomenal job in putting this mama, and her baby at ease. Not easy to do with a very nervous Chihuahua. They explained everything and listened. I am about to switch my other babies to SAC. 1000 percent recommend. read more

After my review and the business manager's comments below my last post- I continue to receive emails about "prevention care" for my pet from Strawbridge. I am clearly in their system. I still will never bring my cat here after the lack of empathy I have received. If I would like to come inside as an owner and be beside my pet, you should honor that! I understand you have a tiny waiting room but you had chairs open. Additionally, do not say other pets took priority because when your establishment acted as though my cat was an emergency (after an hour in the car until the doctor could even see the emergency) then you needed to take her in as quick as possible after we were waiting in the car for an hour! I was devastated and waiting because I couldn't walk in with her! But, everyone with dogs walked in... last place on earth I'd rather be during an emergency read more

I took my two cats to Strawbridge, my Maine Coon had bloodwork done (approx. 450.00). The vet called me on a Fri. advising one of the values was concerning and she wanted to conduct and ultrasound/CAT. I agreed and was transferred to set the appt. The young lady provided me a Monday morning appt at 9 am (3 days later). I took time from work, stressed the heck out of my cat and arrived/texted in the P/L. Twenty-fime minutes later, they text me back saying I'm not on the schedule. I advised I wouldn't be in the parking lot if they didn't give me an appt. I was told, they need two outside providers to conduct the required tests which needs to be coordinated before an appt. can be set. I advised I wasn't aware but the moron pig who set the appt. should've known? No response.... I was told, they can schedule two more appts for each provider (meaning TWO days from work and TWO days to stress my cat!). I told them, they couldnt find water if they fell out of a boat! Additionally, I advised them, they charged me about $450.00 for blood work but they never provided me the results. After a few requests, they finally provided me the results a month later! Needless to say, my Maine Coon passed yesterday (1/20/26). Took her to Bay Beach who conducted diagnostics and was told it seems she had a "stroke" but also had cancer in her lungs which was mesestasis, probably originating in the stomach. Perhaps if Strawbridge Animal Care didn't have their heads up their ass, my Maine Coon would still be with me. I took her for cremation this morning..... Avoid this concentration camp of a vet if you care/value your pets life! read more

Ok we had to put down our pet Abby. To say the staff was caring and sensitive would be an understatement. I wish I could give a higher rating. They have always been attentive and frankly the vets helped us get extra year pain free for our dog. It was difficult to say goodbye but this staff handled it with class and superb professionalism. We can't say thank you enough. read more

Strawbridge Animal Care - Abby - Veterinarians Near Me - Virginia Beach, Virginia

amazing, they helped my cats rare disability that makes it blind in one eye. couldn't thank them enough

I was very unhappy with my most recent visit to Strawbridge Animal Care. I've been seeing them for years and never left this frustrated. Dr. Drinkwater told me "Do not let your dog approach me" even though I've been told every other time at this vet to let my dog roam the room. I came in with concerns because of frequent vomiting and diarrhea and then my dog stopped pooping. She didn't offer to xray to check for a blockage, she told me to give him Gatorade even though he's drinking water fine, and she prescribed him Benadryl AGAIN which I explicitly told her is not working to treat his itchiness. And that night by dog passed a tiny piece of a toy, which makes me think he's got a blockage. I've never felt so dismissed and unheard before in my life. The only reason I gave 2 stars instead of one is because the vet tech was very nice. I respectfully will refuse to be seen by Dr. Drinkwater ever again. read more

Scheduled wellness appt and shots for dog. Last visit about 2 yrs ago. Friendly office staff came out to car asked if I preferred to have ataff take in dog or if I would like to be in exam room with dog. Obvioulsy choose to be with dog. Vet Jordan M. Esquivel walked in immediately stated, "your dog needs to be muzzle and have a towel over head" so we are taking him next door. No, asking how Max was, and concerns, nothing. I'm mortified at the thought of such treatment for my dog. I asked why is that? Vet aggressively respond the tech today told you that is required. I said informed never did she say anything of the sorts. Vet says I highly doubt it and she got the conversation from somewhere implying I informed them! She then said you need to leave and I respond because Im questioning your accuracy of info. She returned with Vet note stating he required such treatment and I informed her I had same bill and that statement in red was never told to me. Again she called me a liar which at this point I hated to do so but was already recording her. Then she stated that I refused to medicate my dog knowing he bites at staff. Again informed her she was misinformed that tech said dog did fine however they were unable to clip nail and was going to provide a prescription to bring him back that was 2 yrs ago. I clipped his nail myself and didn't bring back nor did I pick up medication which they would know that. Expressed dog has been her several times and procedure was always done with me in room never a problem except when last time I was informed for first time owners wait in car. At that appointment dig must have been treated bad as when we returned he was crying and shaking which I told Vet. Unfortunately dogs shots expired and I allowed them to procedure. Vet stated dog tried to bit her but coming at a dog aggressively will illicit the same response. Vet stated dog was aggressive during last exam not just nail clipping asked for documentation which she could not produce and stated I wasn't even here then. So based on my dog being aggressive during nail clipping it was decided that at each exam put a muzzle on him which is going to make him aggressively then wrap a towel over his head. Clipping a digs nail is way more intrusive tgen exam so no I shouldn't have assumed he behaved the same when the rech said he did fine till nail clipping. Instead of approaching my dog when you enter room gauge his reaction allow owner to assist and calming offer treats and affection during the visit this Vet storms in never even looks at my dog and aggressively comes at us saying the dog is aggressive, 25lb Jack Russell. This woman should never be around humans or animals. She is rude, aggressive, condensending made false accusation even when presented with the truth. I plan on contacting owner in hopes to provide the account of accurate events because she is in the wrong field. She should have been a corornor. Meanwhile. $178 bill and she failed to conduct a proper exam she she said the dog was flailing I'm sure as a result of her aggressive treatment. Obviously I don't want my dog to bite anyone so clear communication to me regarding his last visit she have been made. This visit tech should have conveyed. Instead of sending 5 texts and me filling out paperwork via text which I did same paperwork upon arrival someone should have read chart and called me saying the dog was flagged here are some meds to better support your dog. Vet had no consideration for my dog just rambling about ER and big problems because his rabies expired. Not one consideration stating I am sorry we didn't informed you but dog has a hard time. Or in future we will provide meds. Nothing of the sort. Vet came aggressively at me insinuating I knew my dog was aggressive, tried to bite staff at exam and refused to give medication. Go somewhere else.for this company to hire someone with no people or animal skills says enough. PLEASE WATCH THE VIDEO OF OUR ENCOUNTER. "For training purposes " she needs training. Posting video and this post make others aware read more

Very expensive. They have chosen one of the more expensive pharmacies. Techs were told to send out emails for each pet not each client. They were promised an outing if they remembered to do this consistently. You either have to ignore the links emailed to you and call the pharmacy direct, have them check back with the vet,... or pay two shipping fees. Was offered the most expensive brand of medicine when others at a fourth the price contain the same medication. Lots of upselling after the fact. Contacted 4 times by 4 different people wanting to add services to a surgical procedure. One of these attempts was at drop off. (No time to research the product offered or consider if it was actually beneficial or cheaper elsewhere. Why wasn't it offered at the pre-surgical visit?) Blood was drawn at the pre-surgical visit but two weeks later more blood is needed for a test that could have been done at the prior visit. My poor pet was stuck in 3 of his legs in the last blood draw. My name, phone number, email, address and pet names were widely distributed. Most of the spam comes as if it is an email from them. I realize that they are a business and have to make money but $38 per pill for the same thing that is $25 at the Walmart Vet Pharmacy or $16 at the SPCA or identical medication available in another brand at $35 for a six pills is just greedy. It makes me wonder what else is overpriced or just plain unnecessary. read more

We've been coming to Srawbridge for quite some time after they took in our cat for an emergency allergy visit. They treat both Cleopatra and Hannibal very well. The techs never get upset when Hannibal is scared of them picking him up and does some barking. The vets are also very nice to both our kids and all smiles. When they call to remind us of appointments or update us, they're super friendly. Prices are reasonable in my opinion, but pets expensive in general and we have a few. When we got our lizard, they recommended an exotic pet vet to us as they couldn't and that was great. We usually don't have a preference in who sees us. I do have to say that Hannibal get so much love from the techs that he usually calms down by the time we're supposed to leave and get everything together. They were super accommodating during the storm where we expected flooding for medication to help our Cleopatra travel well up to Northern VA. read more

Strawbridge Animal Care - Hannibal after all shots and bloodwork. - Veterinarians Near Me - Virginia Beach, Virginia

You're not being truthful. I was provided a list of services when I presented my card for payment on both visits. Those lists were provided here for review, which clearly show that I paid for the same services twice, and was told I wouldn't receive the rabies certificate if I didn't pay the second time. So you can try to gloss it over with hollow pleasantries, but the fact is your business took advantage of me and I was overcharged because that's the kind of thing you can get away with I guess. Try to justify $680+ for two vaccines with a line of sparkling bs all you want but most reasonable people can see it for what it is. read more

My husband and I took our dog Hercules here needing blood work done cause he was on treatment for Gastroenteritis and we needed to see if he was progressing. Unfortunately he was not, so we had to make the hard decision to let him go. The vet and staff was so sweet, I don't remember the names cause I was too much of a wreck to think but they were so kind and patient with us through the process. They had a jar of chocolates to give as well before starting the process. They gave us their sympathy and condolences and we're so respectful when it came to payment and through the process they were amazing. We got his ashes and paw prints in today and I'm so happy with how it all came out. The company who did it all did really well and it looks beautiful. read more

Strawbridge Animal Care - Hercules - Veterinarians Near Me - Virginia Beach, Virginia

See all

I would give it a zero if possible. Don't take your pets here. Three reasons we left. 1) They don't care about your pet. We had a 1130 appointment, we had to give Diamond prescription drugs for the appointment. They forgot to put her appointment in the system, we have the card to prove we had the scheduled appointment. "We can try to fit you in". Drugs wear off, make our dog wait around for an open appointment. 2) Owners have jobs, things to do. We scheduled the appointment during lunch, now because of your mistake, we have to sit in parking lot and wait to fit us in. 3) Too expensive. I wouldn't trust these people any longer with Diamond, we went to General Booth Veterinary. read more

This place is horrible. First visit they told me cat was depressed (he stated peeing by box) and 430.00$ later they just wanted to send me home with drugs/ I said no. Three days later I felt a lump on his throat, a traveling Dr was there, said he had an infection, (another 200$gave him a shot and still sent me home with(the drugs for which they need my drivers license and my social security no. Why are they pushing this drug so much. And no I had to put him down. If you love your animal Please Please DON't take them there. read more

Don't do it!! If you need a veterinarian that you can trust with your money, look somewhere else. I needed a rabies vaccine for a new puppy, so I got an appointment. At the appointment I was provided an itemized list of charges at the outset. During the appointment the Vet said my dog had an ear infection and it should be treated at home for 7 days before getting the vaccines. I was required to pay the itemized charges that day for the vaccines and fecal tests, which I did. When I returned today for the vaccines, they were administered, and I was presented with a second itemized charge list that was identical to the first charge list which I had already paid for. When I protested, they produced a second charge sheet from the first visit that I had never seen before. They said on my first visit I paid for an ear exam and associated items related to it, but I did not pay for the vaccines. I told them that I was never told about or presented with any itemized list regarding ear exams, only the list with the vaccines and fecal test which I acknowledged and paid for at the first visit. In the end I had no choice but to pay the additional charges or they wouldn't give me the rabies certificate. These people should be ashamed of themselves. I ended up spending $634.66 for a Rabies and Bordetella vaccines and one dose of flee/tick/heartworm medication. Highway robbery folks. They are a bait and switch operation focused on separating you from you hard earned money. Again, they should be ashamed of themselves, but I doubt they will. I will be looking for an attorney to haul them in front of a judge to explain things the same way they explained them to me, so let's see how that goes. read more

Strawbridge Animal Care - Second Bill. Had to pay or no rabies vaccine. Almost identical to first bill two weeks prior. This one cost me $248. - Veterinarians Near Me - Virginia Beach, Virginia

See all

Lincoln is always well taken care of from the moment we check in for our appointment until the time we check out. We are grateful for the excellent care all the docs and vtechs provide our precious boy. read more

Strawbridge Animal Care - Our boy Lincoln - Veterinarians Near Me - Virginia Beach, Virginia

TLDR: They kept me waiting in my car for two hours only to tell me it was unlikely my dog would be seen. Their response when I said they should have told me sooner? "I'm sorry you feel that way." I'd give zero stars if possible. Visiting VA Beach on vacation and my dog fell ill. I called several vets, including 24-hour vets, over the course of two days and couldn't get an urgent care appointment. Some don't have that option. Strawbridge gave me an appointment and had me complete paperwork, including providing my SSN. (Wish I hadn't done that) They told me there could be a wait but I never imagined two hours in my car with a sick dog. I checked in at one hour and they told me I was still in the queue and thanked me for my patience. At the 2-hour mark I get the text that they can't see me. I said I was devastated. Unbelievable! And to respond not with "I hope your dog feels better" or "we're sorry" but "I'm sorry you feel that way" is not a caring vet in my opinion. *Adding that they deleted the file with my SSN per my request. read more

Had to come in here for a pet emergency while visiting from out of town. It was our first time at this location and staff were extremely helpful and knowledgeable. They were able to take my sweet pup in and help her out, even though we'd never visited this vet and lacked paperwork (she didn't need vaccinations). Staff were very upfront with pricing, and let me know that emergency-non-appointment visits *started* at $85 (yikes). We all know vets are pricey, so don't expect to walk out without your wallet feeling significantly lighter. But can we really put a price on our animals? I was very happy with the service we received and the care they were able to administer. Saturday's are busy days for Vets, so I was grateful they were willing to take a walk-in. read more

See all

Went to this place for years and they have severely gone down hill. Our last visit we were the only one there and we could hear them being very aggressive with our dog in the back and complaining that they were struggling to pin her head down on the ground. When they brought our dog back to us and told us she needs to be on anxiety medication before the can draw blood from her we confronted them about what we had heard. They blatantly lied to us even though we heard everything happening in the back. When I called back later to try to refill a prescription I had to speak with their manager and they again lied to me telling me my wife was saying things she never said, which I knew was a lie because I was also there. If you need to I recommended filing a complaint with the Virginia board of veterinary Medicine. read more

Beware, I brought my cat in for updated shots. (1st time to this vet) And ever since she came home she has had a slight limp and doesn't move from couch. She was an active cat before this visit. Sprinting around and very playful. Now she does nothing and doesn't seem ok. It's been 2 wks since visit and when I called to ask what happened they told me to bring her in and the cost was an er visit cost which is double. Also, said they may need blood work ECT. So they did something to my cat and now want me to pay for a bunch of test to see what they did to her. Don't bring your family members here for shots or treatments. read more

We went to Strawbridge when my dog pulled out her mouth stitches from a previous cancer surgery and needed a vet to go to that was open late. I'm glad we found this place as she got wonderful care and Dr. Walker was able to fit her into his surgery schedule ASAP. Dr. Walker was excellent at communicating on all our visits and gave us great, informative information and care tips to help prevent her from ripping out anymore stitches. It's hard to find a good vet and I'm glad we did. The front desk staff was very nice as well and always treated my Akita with care. She gets pretty scared at the vet as she's been to so many vets lately for cancer treatments and I really appreciate that the staff and Dr. Walker made her feel comfortable and cared for. She is now on the mend and happy. We will be back if we need anything. Thank you! read more

Strawbridge Animal Care - Veterinarians Near Me - Virginia Beach, Virginia

See all

I have been taking my dog here for over 8 years and watched this place go downhill. The communication is poor and they never take responsibility for errors made. I was going to change Vets but my dog passed away. If you love your animals then think very hard before bringing them here. They over charge, they try to get you in on the smallest things so they can charge you. read more

Extremely friendly staff but it's sad that their driving factor is $$ and not proper care of pets. Ended up racking up a 700$ visit for some tests and specialty Purina food and Purina meds... but not all the meds. Not fully complaining about the 700$ but I still had to make additional purchases and my issues wasn't resolved. -We still had to order additional medication (not included in the 700$) which we were given a paper prescription for. They won't approve anything that requires a vet approval unless it's from their wildly overpriced website $$$$. So, you would have to Mail/scan in the paper prescription, wait the business days before it ships, wait for shipping time, and hopefully your pet will be alive by the time it arrives like it's the 1990s. -They gave us Purina meds and specialty food which idk if anyone pays attention to recalls and additives in food but Purina is one of the worst. -Had a friend who's pet had similar issues, they ran the same tests and paid 367$ exactly.. and that was in California. $$$ Ended up finally getting the meds (think I paid 220$), used them for 2 weeks with barely any improvement so I reached out to a Vet friend who recommended a raw diet. Within a week of a raw diet and no meds I had a brand new cat. Would've sucked if I kept going back to them for more meds and more Purina food. Probably would've been well over $1,500. read more

Dr. Bowers was wonderful with our fur baby. She explained what options she recommended and left the decisions up to us. We opted to go with the bloodwork since we moved into the area and wanted a baseline for future visits. The practice is very flexible with either coming in with your pet or giving your baby to the techs from the car. They have been in this area for many years and was recommended to me by a family member who is a long term volunteer work at VBSPCA. That was a very high recommendation as far as I was concerned. Don't be put off by the decor...it's all about the care. read more

This company is a complete SCAM! I made a first time appointment for my cat. And was told that she really dont have a chance to survive. This company raned test and asked what we wanted to do, recommend Euthanasia! We decided to go to another place for that. The company asked what was the issue and asked for test documents that was performed. They took for ever doing so. Once the documents was sent over, came to find out they lied to us. And took $190 dollars from me! Not only that, her lab work showed that she was dehydrated and signs of infection. Actually tried to get thousands of dollars. I'm so disappointed! These are supposed to be animals lovers and they are NOT. Thank god to the next place went to. Shame on you! Stay away from these people!! read more

Strawbridge Animal care is Terrific. I have had three animals in their care and I could not have had a better experience. My 14 year old beagle had to be put to sleep a few months ago and they were caring and very compassionate. I am always seen when I have an emergency as soon as I call right away. Yesterday morning, my 14 week old puppy, Willow, was vomiting frequently. I called early and they saw her right away. They diagnosed the problem and sent her for emergency surgery to Blue Pearl Emergency Care. They followed up and were caring and concerned. They also provided my new puppy with a free month of Trupanion Animal Insurance that is going to pay most of the cost, which is thousands of dollars. I am so grateful for this wonderful addition to their new puppy introduction package. Thank you Strawbridge Animal Care for your wonderful Staff and Doctors. All wonderful people. Debbie Weimer read more

Strawbridge Animal Care - Willow Bud - Veterinarians Near Me - Virginia Beach, Virginia

First visit: Dr. Gibbs, the vet tech Sarah, and the receptionist were all amazing and extremely welcoming. They all made myself and my dog very comfortable. I have never had a better experience. Second/follow-up visit: Dr. Gibbs was not available so we instead had Dr. German. 180 degree turn. She didn't really try to be friendly with my dog - she just went in for the medical part of the check-up. She made both of us very uncomfortable. I told her that, and afterwards she slammed the door behind her when she left! The manager came to speak to me about it, and she made it feel like our first visit - comfortable. Dr. German never came back to the room. She never told me what to look out for with my dogs' ears, didn't recommend I come back, didn't check back with my dog at all. She had the absolute worst bedside manner. If it weren't for her, I would give Strawbridge a 4.5 rating. read more

I have been going to this clinic for a year.... first appointment: Vaccinations with Dr Nuñez- (before COVID) it was overall good there was a long wait time but hey it happens sometimes! Emergency visit with Dr Gillfeather- during COVID from here on out- my dog had severe diarrhea. I ended up paying like 900 dollars for them to do all these tests and not find the cause. I tried REALLY hard to be understanding but then again I'm still paying 900 dollars because they're recommending it and I think my dog is dying. They never explained all options and routes. Like they could've given me probiotics, recommended chicken and rice diet, do a parasite check and maybe even an ultrasound just to verify there's no blockage. And it would have been significantly lower. Instead they wanted to do all the tests. I was very annoyed they wouldn't just do the cheapest first and try and rule out what was going on. I felt very guilt tripped into doing these tests as I thought the worst if she didn't get it done. Eye emergency with Dr gillfeather- I stood my ground on cheapest route and thank god I did cause it ended up being nothing. Ended up costing like 150 and had a good conversation with Dr Gillfeather. I left satisfied. Vaccinations and my dog has diahrrea again with Cristian Nuñez- I loved him he was professional didn't try to oversell it gave me options and told me he didn't feel comfortable doing vaccinations on my dog until her stool was back to normal. Request him if you go here! Recheck and vaccinations with Dr German- my fiancé took her in and he left very upset. her stool was still not 100% so she chose not to vaccinate but where he got upset was her trying to sell us the prescription diet and she said this appointment is free. He still had to pay the 37 dollar exam fee which is totally understandable but after they hung up he had left cause she said he was good to go and the office calls back "oh you still have to pay for the exam fee though..." so I called to have a conversation and her two sense on what's going on with my dog- she again tried to sell me on prescription diet (she has only had 2 episodes of this in the last year) and mentioned she didn't even have the chance to look at her history. I changed vets. My recommendations is to stick with one vet you click with and don't be afraid to ask questions and say you love you're animal more than anything BUT it's about the owner being happy and comfortable as much as it is for the pet. I will say COVID has made the whole process of taking your animal to the vet a lot less personable since you have to wait in your car. I feel as though they don't get the full picture unless you're there in person. So maybe that's a huge factor. read more

I would highly recommend NOT taking your animals to Strawbridge Animal Care especially to Dr Robert Walker It's one thing to make mistakes. It's another to make multiple mistake and ROLL your eyes at your patients or customers. I'm in customer service and I bet if I rolled my eyes at my clients they'd fire me on the spot. Months ago Strawberry animal care got penny mixed up with another dog and gave her the incorrect vaccine. We chalked in up to an innocent mix up and gave them the benefit of doubt. Today Nala had some trouble breathing and was being monitor at their "hospital". When picking her up I asked how much she had drink and they weren't sure. So I asked the vet tech (the one working with Nala all day) if he gave her water today and he said no. So neither the doctor or vet tech gave Nala water at all (for no medical reason necessary. She was allowed and should have been offered water) I tell Dr Robert walker that it's completely unacceptable to not give a dog water and he literally rolls his eyes at me. Then after I say it's also unacceptable to roll your eyes at a patient and how rude, disrespectful and unprofessional is was he quickly back tracked. They also tried up charging me 400 dollars more than the quote and when I called them out they said it was a mistake I've given these people enough chances. DO NOT TAKE YOUR ANIMALS TO THIS VET! Also in response to Jessica comment- FALSE! Play the recording Jessica. No one told me their was concerns for aspiration because there weren't!!!!! They simply forgot to give my dog water and said they out loud in the office. The only thing abusive about this situation is y'all Abusing my dog! Like I said post the video on social media for everyone to see! That will clear things up quickly! read more

I love this place! I brought my dog in for a UTI. She is usually terrified of the vet, but the staff here was so careful and considerate. They took the time to make sure they did everything they could to make her feel comfortable, they talked to her, they offered her treats and peanut butter, and really made everything a great experience. On top of that, they walked me through the process of diagnosing and treating her UTI. She is doing much better now, and I am great ful to #strawbridgeanimalcare for that!! read more

Strawbridge Animal Care - Happy visit to the vet! Now time to relax - Veterinarians Near Me - Virginia Beach, Virginia

I just have say this that Strawbridge Animal Care , Wow you guys will go above and beyond for your families and your animal patients. The team is amazing on what they do. Thank you so much for saving my cat Curly from a dangerous urinary tract blockage. He is doing wonderful on his diet, I am so thankful that I reached to Jessica Spruil who works there as a vet technician,she kept our family calm and staid with Carly the whole time while he was in surgery. Words can not express how grateful my family is lucky to count on the doctors and team there to make a visit a very pleasant, knowledgeable, and smooth experience for check ups or in need Emergency visits. Thank you again Strawbridge Animal Care Team !!! read more

Not usually a "leave a review" kinds of person but I thought I would with the experience I had. My fur child, Nilla Wafer, and I had a traumatic experience. She sliced herself open on a bush in the backyard and was a gory sight. Immediately I thought to look up emergency hospitals, I'm not from this area let alone state. The first emergency hospital we called turned us away due to being at capacity and referred us to an emergency hospital 45 minutes away. I then called my usual vet and due to them closing soon they couldn't take her and suggested Strawbridge. I got their address and rushed her over. They took her right back regardless of them closing in an hour. She needed surgery to close her wound and place a drain. The vet, Dr. Nunez was absolutely amazing. He explained everything to me and kept personally coming out and updating me on how she was doing, and when he couldn't, he'd send out an available tech who was just as concerned and caring and compassionate. They squeezed us in and stayed 2 hours past closing and didn't turn us away when we were in dire need. Even got a call from Dr. Nunez personally this morning to see how we did through the night and if I had any questions for him. I couldn't have stumbled across a more compassionate group and was so grateful for all the staff. read more

This has become our new vet in Virginia beach. While the prices seem high, they are fair; this facilities staff will show you they are not there to take advantage of you. Our previous vet in Virginia beach, while seeming to have a quality care, was very pushy and unreasonable with the care for our pets, playing on emotion. While taking care of a pet is important, prioritizing care and balancing finances will ensure the rest of the family doesn't suffer do to irresponsible vet costs. Simply put, if you are barely making it financially, but can afford the expected pets costs, no problem; however, a vet shouldn't make you feel completely obligated and have no care for your financial situation. This is where this vet has impressed me. For one, they are polite, passionate with their jobs, and take time to help you financially prioritize your pets care; and they provide quality care. While some vetting does need to happen right away, they will help you responsibly manage your furry family pet without making you feel like a worthless pet owner. While I cringe at pet costs, they have made my wife feel comfortable and that is most important. Recommend to anyone looking for a balanced vet care! Oh, and apparently they are open later for those of us who don't get off work until 7! Kudos! read more

When I called to make my first appointment I felt like I'd love this place! They had a bit of an emergency while we were there so it took a little bit to actually see he vet. It was a little odd, as the exam wasn't quite the same as our last vet would do so it seemed "off" but it still seemed thorough. Overall the experience was great and the vet tech helping was fantastic! The only downfall I see to this place is they do seem a little expensive (idk If that is just normal for vets in the area or if they are more expensive than others, but more expensive than we are used to). And our dogs are so used to getting loved on at our old vets so they were expecting that and just whines the whole time since they didn't get acknowledged at the front next (silly I know but it's just what we are used to with our precious vets). I'd recommend them as the overall care seemed great and they are more than likely going to be our permanent vet while we are here. read more

My husband took our miniature dachshund here because he wasn't eating or drinking and became lethargic. After doing blood work it was discovered he had a fatal blood disease. They actually ran the test twice to confirm. We had to make the hard decision to put him down at only 7 yrs old. The staff at Strawbridge Animal Hospital were incredibly kind and compassionate. It's been a week now and today I received a sympathy card in mail with written notes from everyone on the staff. Although we lost our precious Marley I can not imagine going through this ordeal without the caring staff at Strawbridge. I would highly recommend them to anyone looking for a quality caring veterinarian. read more

Best vet that I have visited! My husband and I recently added a puppy to the family and needed a vet open on weekends. So glad we found this place! The staff is so friendly and informative on our puppies needs. Got a cute little puppy welcome kit which had lots of goodies! They love to spoil/treat our puppy which makes the experience 10x better! Got plenty of follow-ups after the visit as well. Will 100% continue to bring our baby here!! read more

Thank you so much for saving our girl Shorti's life last night. Her unexpected emergency was handled with love, care and professionalism. We are forever grateful to Dr. Walker and all of the staff. read more

Strawbridge Animal Care - Thank you so much for saving our girl Shorti's life last night. Her unexpected emergency was handled with love, care and professionalism. We - Veterinarians Near Me - Virginia Beach, Virginia

DO NOT USE THESE PEOPLE!!! Horrible customer service and the manager/owner is a real piece of work!!! I had scheduled appointments for my two pets via their online website. I was called and asked to reschedule my appointments, which was not a problem. Upon arriving, ahead of the scheduled time, I followed the process of calling to let them know that we have arrived. Over an hour later my dogs and I were still sitting and waiting without any sort of notification. When I called to ask why I am waiting so long, I was told that it was my fault because I messed up the scheduling online... but that is why they called me to reschedule, right? How is this my fault now? Why do you reschedule for a time that is unavailable? But it is still my fault and I have to wait another 45minutes for a routine vaccination visit. At this point, close to 3hrs wasted, when the vet tech comes out to get my dogs I tell her I want to speak to a manager as I am extremely upset with this visit. Well apparently she wasn't there or just to much of a coward to have a face to face conversation, so she would have to call me back. Probably about a week later this piece of work calls me. I am expecting an apology for the way I was treated as a customer... but quite the opposite... I was told in no uncertain terms that I could have a copy of my pet records and not use their services again. Needless to say, I have transferred my pets or a different Vet that actually knows how to be nice to their customers. 6/3/21- after reading the practice manager response all I have to say is you really are a piece of work. You are the one I spoke with, thanks for putting your name out there. You are the one who didn't apologize. I am sure you cannot find me in your system as I am not providing personal details on the internet for you to use as retaliation for bringing the truth to light. Good day ms and have fun continuing to up-sell your patients too. Not every dog in the world needs your special dog food or some sort of rawhide chews! read more