This is the best shop in the York area as far as craftsmanship goes. Nice family business, the guys…read moreare always there. I've been a long time customer since 2019 and have never been disappointed. They replaced my brakes, and when they wore out abnormally early, they replaced them free of charge. The owner always recognizes me, asks me how I've been, and it feels good knowing I'm more than just a number. Most recently they squeezed me in during their busy schedule as my tire valve cores broke and I needed them replaced ASAP and I'm extremely grateful. Their quality of work is the best around and I plan on returning next time I need them, as it has been for years.

This place was good once. Mechanics are top notch. Bob the owners son is ignorant…read moreto women on the phone. I went there with 4 vehicles for over 20 years. He is the only reason I found better service after treating my wife like sh** and then telling his daddy a lie about what he did. My suggestion is beware of this place for the above reason and high prices. you can do better.1/2 a star

Seen on time,friendly staff and very efficient. Highly recomend. They make sure you are satisfied…read morewith the service.

Great techs and support across the board! The team was very responsive and helpful with a variety…read moreof outstanding repairs and selecting tires. Will continue to depend on their service and support with confidence in the future.

I purchased a pre-owned Toyota Tundra from Devan Musser (Sales mgr) a few months ago. First time…read moreI've purchased from a dealer. It took a while (several back & forth negotiations- we were there a couple hours). I've never been thrilled at the American "bartering" process but I was satisfied at the end of the day. The truck did have an oustanding engine recall on it (which was fully disclosed). I got a brand new engine from Lancaster Toyota as a result (went from 60k miles on the engine to zero!). They are honest people, which is the most important thing when spending over $40k on a vehicle!

On the road with engine troubles. They got me in and repaired quickly…read more If you drive a Sprinter you know how challenging that can be.

Alex and his crew are amazing! Timely and reasonably priced. I'll definitely be coming back!read more

My mom introduced me to Jim's Auto as she had an older vehicle that needed the basics done every…read moreseveral months to keep it in shape. Over the years, as my own vehicles (Suby's) went out of warranty coverage, I have definitely felt confident moving to Jim's Auto. The pricing is great, and the detail of what they show and tell about things found helps me better understand what to consider and be aware of for future needs, as well as just learning more about my own vehicle (an auto repair person... I am not). Alex and his crew are friendly, flexible with schedule, and careful to not work on and charge for something that is not needed. I found this out with my wife's Jeep (catalytic work that the dealer simply wanted to do a full replacement, that was not needed). All in all, this is a great shop where you get treated with personal care and trusted work handled on your vehicle. Bonus- this is the kind of shop that reminds me of where my dad took his cars when I was young. Everyone was friendly, knew each other, and it felt very hometown-like. I like that part, too.

My wife sideswiped a truck that caused damage on the entire passenger…read moreside front to back. including rear view mirror and a door handle, front and rear quarter panels, and both doors. It was a mess! They worked with our insurance company and ordered all the parts. Ask for a tour of the facility, they will be happy to show you. I saw state of the art equipment for color matching and bending metal back into shape. They changed our used car into a new one! I highly recommend Dave and Keith's Service Center. Jim H.

Eric and his team are the best around, they take the time to fix and correct issues an always make…read moresure they call first. Take all my vehicles there for service. Top notch body shop as well. Fixed the truck up to look like new.

Friendly people and great service. let me know everything that was going on and loved the pickup…read moreafter hours they have lockers To get your keys.

The employees are so nice here, quick to respond, very trustworthy and won't try to bs you. Highly…read morerecommend.

First, they did not tell me a price and they ended up charging me $180.00. They charged me that and…read morecould not tell me exactly what was wrong with my car. I was very disappointed with this service center.

Took my son's Audi there to get inspected on a recommendation from our regular mechanic since it…read morewas an import. Was told it needed $3100 worth of work to pass inspection. We brought it home with the intention of selling, but decided to just get it fixed. They said they would get to it monday, but possibly sooner if we could get it there earlier. Took it there the thursday before, and after a week we texted to check the status. Received no response from wednesday until the following monday when they said they looked it over and now it would be $3900. Called and spoke to Erin to ask why it wasn't fixed, and why they went over it again, and how it was now $800 more when nothing changed from there initial inspection. She kept apologizing and said it was a miscommunication, but bottom line is they had the car for a week and a half, never fixed anything, but somehow quoted $800 more for the repairs. Not sure what kind of business they're running, but I would avoid it!

Excellent service and they don't upsell what you don't need. Also send service due reminders that…read moreyou can schedule online.

I've brought two different cars out there before, at both different times. One of the cars came…read moreback with the brakes messed up; they must have used an impact to put the wheels back on. The brake rotors were warped. Another time with the other car, it came back with one of the lug nuts just left in the wheel cap; it wasn't installed onto the wheel stud. They can do some good work, but you should double-check.