We took our car twice so far to Tj Brown and sons. The staff is professional and friendly but most…read moreof all...knowledgeable. They fixed the problem and their prices are fair. They even gave us a loaner car to use until ours was fixed. We will definitely continue to use them for our auto repair needs.

This garage has very reasonable prices and the mechanics really know their stuff. Tammy is a…read moresweetheart and they couldn't find a better person to take care of the customers. It's such a relief to find a garage that I can trust And in my neighborhood.

Farley, my forester, went in looking like Sasquatch and came out looking like James Bond. Great…read morejob. Kept me well informed of progress and finished ahead of schedule.

We took our car here in July to have an enhanced inspection after our car was hit outside our…read morehouse. They were terrific! Great customer service and even fixed an issue mixed by the original body shop. We took are car there again for a separate incident. I definitely recommend.

Best service i have had in a long time. Helped me through the whole processed and took care of…read moreevery detail with insurance and rental car. And they even cleaned my car! Highly recommend. Shirley Smith

Excellent work done and the communications between them, my insurance company, and me was fantastic…read moreand easy.

My wife & I having gotten numerous vehicles and had car and truck serving there for 20+ years and…read morewe remain satisfied and loyal customers. The phycal building has been remodeled and greatly enlarged, however they maintain their commitment to customer safety and satisfaction. I took my Tundra for periodic maintenance and an ail change but had to take it back the following day, a Saturday, for a minor issue which was promptly fixed. We'll be getting vehicles from there for however much longer we are around. I hope that Hanover Toyota keeps doing what it's doing!

I purchased my Tacoma from Hanover and paid cash in mid-2024. The buying experience went well and…read moreeveryone from the salesperson to the finance person did a great job. The sales experience gets 5 stars. Unfortunately, my service experience did not go very well at all. I got two free services when I purchased my truck and on my first visit to the service department, only part of the work was done, but I was told it was all done. Specifically, I requested a tire rotation in addition to an oil change, which was clearly indicated twice on the first page of the work order. When I picked the truck up it was clearly indicated on the receipt papers in two places that the rotation had been done. The mechanic had checked a box on the 24 point inspection page that indicated it had been done. When I got home I decided to check that the work had been done and pulled up photos of my truck taken before my service appointment that clearly showed all of tires. My tires still have the colored 1/4" mounting dots on the sidewall(indicates light and or high spot for position of air valve, look it up) and it was clear that all of my tires were still in their original position. When I called, the service advisor happened to be talking to the tech who had done the work, and the tech said he had rotated them. It was requested that I send my photos in for confirmation so I emailed the photos of before and after. About an hour later(?!) I was offered to have my truck picked up at my house and brought to the dealership for the tire rotation and then returned in addition to a coupon for a free oil change. That all sounds good but if the mechanic was dumb/dishonest enough to lie on the paperwork about what has to be the easiest job in the garage, on a customers first visit, then I wouldn't trust that mechanic to do ANY work on my truck in the future, and I won't because I'll never go back to Hanover Toyota again. My wife would like a RAV 4 but we'll be going down to Koon's Toyota in Westminster and hope that they act less like a Dodge dealership and more like a Toyota dealership. This may all have sounded petty, but it just seems like this country has forgotten the axiom "an honest days work for an honest days pay".

We will never buy a car from anyone else after our experience with this dealership. From the first…read morephone call to getting the keys to our car everything was absolutely perfect. The most honest, down to earth, nicest guys ever! They knew the car I was coming to look at so they parked it out front with a sign saying welcome with my name. The perfect price, warranty, and financing. No fake car salesmen talk. Just people who genuinely want to help you. Ten out of ten!!!

My son had some repairs done recently. Soon after, while on a trip, he had a similar problem. He…read morecontacted SHA and they sent someone right away to repair on the spot, replace with a loaner and take the original car back to the shop for a very thorough evaluation. Incredible service! We will NEVER go anywhere else!!!