Fast service and our driver was super friendly. Fair rates…read more Really couldn't ask for better, especially in a small rural area.

needed a ride to Carbondale for a party-my car was broken down so I called AB-great service-great…read moreconversation-great price! Will definately be a repeat customer!

Now this is what i call s service . First time i have had the pleasure to use AB's cab . Verry…read morefriendly and curtis i want to say thank u for your service to the comunuty.

I work at St. Francis Medical Center and have witnessed several patients waiting hours and hours…read morefor CTA to show up and pick them up and take them to the retirement homes. This is unacceptable for an agency that receives federal and state grant money. These people should have their license revoked or find a better way to serve the community.

From the owner: Trusted Transportation Service Providers in Cape Girardeau County.read more

On Sept 1, 2025 they said seniors have 2 rides a day free. The problem is apparently seniors are…read morepicked up between paying rides. I needed to go to bank to make a deposit, 15 min. It took them 2 hrs to pick me up, 15 min at the bank the another 1-1/2 hours to be picked up to go home. This between 12 noon and 4pm. How do I fit 2 rides a day with that schedule! I called 4 days ahead to reserve a pickup for a Dr appt last April. They were 20 min late to pick me up I was 1/2 hr late for my appt. Dr was then late for his appts all afternoon! This CTA never changes thru the years. Same old stuff as they are the only "taxi" service in town.

Good friendly service drivers are helpful and freindly too. The only problem it takes a while…read moresometimes to get a taxi.

Tried to call and pay for a taxi for my girlfriend who was sick and having a hard time talking. Guy…read morewho answered the phone said if she can speak English she should call her self. I would walk before dealing with this person again.

They are horrible. I called them for a ride, and they started bitching at me accusing me of being…read moresomeone else. I then called another taxi service and got a ride because I refuse to be treated in such a way. I attempted to call them back at least 12 different times to tell them so, but I either always got a busy signal or a full voicemail. So when they finally called me me back to tell me they were there to pick us up, I tried to tell them I got another taxi because of their rude service. I literally got the through 'we got another' before they hung up on us. Absolutely terrible service. If you ever need a taxi in Carbondale, get Jet Taxi instead. They are MUCH faster and FAR more polite.

I just moved back from California, so U-turns are nothing new to me. I didn't mind the U-turn the…read morecab driver made except it was at a four-way stop with cars at the stop signs. It was kind of cool I guess... I mean he did look like Ron Jeremy. When we get to our destination: hey buddy how much is it? "Uhhh.... -scratches head- shit... -picks up cb radio and asks the central station- That'll be $4.10." All right, thanks man. The next time we tried to get a cab, they didn't even answer the phone after about 20 rings. The next time, we got a really nice woman driver and had no issues at all. It's hit or miss, so take your chances.

Cab never showed up. Waited more than 2 hours. Called back several times to receive a busy signal…read more Missed my meeting despite calling ahead by 120 minutes to ensure enough time! Pray for Uber in Carbondale.

Nice Good Drivers, Friendly. May Take Awhile To Get To You…read moreBut Standard For Lots Of Cab Services.

Reserved a cab and these assholes never showed up. If you aren't coming just say so. Don't not use.read more

I am fed up. This service is astoundingly awful. It is consistently late at this point. I have…read moretried to not write this review, but it's been a helluva long time coming already and today was the last straw. 80% of the time I call a cab it doesn't arrive within the time window we've scheduled so that I could arrive on time for the engagement I need to go to, and I end up having to cancel since I would get there way too late. Sometimes no one picks up the damn phone, and sometimes you might have a scheduled ride, and you are just left abandoned with no text, no call and no show like I was at church a couple of months ago. Also, Steve doesn't pay his employees apparently if you pay with a card, so you'd have to use cash app or pay in cash or the cabbie doesn't get paid which is nuts. That is not how you run a business. It's no wonder he is short staffed. He is short staffed because no one wants to work for him. And pretty soon at this rate no one will want to do business with him either. Do yourself a favor, use uber or literally any other service. This service is toast. EDIT: The owner Steve texted me after I left this review, making the claim that the reason they were late was because one of the drivers was in the hospital getting open heart surgery. A. None of that was mentioned when I scheduled my ride HOURS in advance, nor during the two follow up calls. B. At 5:05 Steve's taxi texted me and said that the driver would be at my place in 15 minutes, about 5:15pm like we planned. Then 5:30 came, another text saying that the driver would be here in another 15 minutes. About 5:45pm I call again, Steve tells me the driver will be here in another 15 minutes. I was supposed to be at my engagement at 6pm, by that time a cab still hadn't arrived, I wait longer, call again and then canceled the ride. By the time I would get there it would be too late if the cab ever got to me at all. And here is the biggest consideration I want to emphasize, I would not have left a bad review had it been a one-time event. This has happened repeatedly. And instead of trying to make things better, the owner responds with denying me service. That's fine. Because I'm going to leave this review on every platform where he has a page for reviews, including the Better Business Bureau. Oh and Steve, PAY YOUR FRICKIN DRIVERS.

If you don't mind waiting hrs to be picked up this is definitely for you. I called twice and was…read moregiven the run around. Now I'm an hour and a half late to my second job. Thanks guys you rock