I came in super nervous about my skin and pricing (because I hadn't checked it out completely), but…read moreas soon as I stepped foot in the root I felt comfortable with the assistant, she was understanding and sure about what she was saying, she asked all the right questions, and when the doctor (dermatologist) came in she immediately knew what was wrong, she gave me options, she didn't judge me, she comforted me, unfortunately I don't really remember her name but she was super sweet and this place is definitely a 10/10. I'm a teen and I have heard all of it, from doctors not understanding your pain, to giving you false information, I can't wait to go back in April for testing! And it's not even pricey (atleast for me.)

Unfortunately I have to give this review - I don't like to write bad reviews, it's not easy running…read morebusinesses, but this was just very poor handling. The way front desk handles customer service in this day and age is absolutely terrible. They have another third party service that has to verify insurance and they might take whatever time they might so you have to wait for may be 10m or 2 hours, who knows! Ok can I give you my info with you? Brash No! Only they will do it, you can wait for I don't know how long or pay a hefty fee now and you will have to send details to your insurance and deal with them. Ok if I pay the fee now can I see the doctor? No I don't know how long it will take as you were late! No I was on time, your team could not figure insurance. Sorry just bad! Rough experience over all and just didn't feel a top shelf service for what this facility could be.

I am truly baffled by some of these negative reviews regarding the WD staff, billing, and pain from…read moreprocedures. If you're electing to have cosmetic work done, there will be some pain. The entire WD team has been nothing but upfront with me about all bills and expenses, and the staff is truly incredible. I cannot sing their praises enough. From the consultant to reception to the nurses, anesthesiologist, and surgeon, Dr. Chike-Obi, everyone I've had the pleasure of interacting with has made me feel like I am in the very best of hands. Dr. Chike-Obi's team has also been extremely communicative. They have responded quickly to all of my emails, called in prescriptions I've requested same day, and one of the nurses, Nicole, even gave me her direct number so that I can conveniently call or text with any questions/concerns. I don't want to say I've been needy or high maintenance ... it is my body and a permanent procedure, so I should feel empowered to ask any and all questions that I have. But I certainly have reached out a lot, and I've been really pleased with the care and attention I've received. Most importantly, I am certain that the WD team is totally and completely dedicated to their clients' health and safety. I went in for my procedure, and when the team realized that I had a family history of malignant hyperthermia, they immediately reassessed and rescheduled my procedure to a date and time when every possible precaution could be taken on my behalf. Rob, my anesthesiologist, was so empathetic -- he answered all my questions and assured me that the new course of action would prevent any adverse reactions to the anesthesia and even make my recovery a bit easier. I've not yet had my surgery, but thanks to the WD team, I'll be going into it with very little worry. I feel confident that my procedure and the recovery process will be as pleasant as all my other interactions have been thus far. If you're looking for bargains or quick-turn procedures, this isn't your place. But personally, dermatological care and cosmetic work are not things I'd ever want a bargain on, nor would I ever want my care to be rushed. This is a top-notch practice. Very lucky that they're here in Austin!

My go-to for all my cosmetic needs. Sarah Grimmer, DNP-BC is AMAZING. Very skilled and…read moreknowledgable. Made me feel comfortable from day 1. I get dysport, microneedling and prp and results have been out of this world, my skin had never looked better. 10/10. Would recommend to anyone.

I always am glad to be greeted and treated like a friend not just a client…read more Jennifer Malumba is the top of her field!

Had my first Signature Facial at SkinSpirit and it did not disappoint! Haley T. was wonderful -…read moresuch a calming presence and quite the miracle-worker on my skin. I left the office feeling dewey and fresh! The atmosphere of the salon was lovely and relaxing. Will definitely come back.

Samatha and Crystal did a great job helping me. I appreciate them…read more The office is ran very efficiently and professionally. Mark

Just had my first appointment with Dr. Correa who is/was wonderful! So thorough and friendly, I…read moredidn't feel like he was rushing at all, he had a genuine interest for my concerns. The nurse and staff were incredible too! So glad I was recommended this office by a good friend of mine.

H a couple of really lovely visits at Refine. The front desk team is so helpful and approachable…read more They always welcome me with a refreshment! I've worked mostly with Courtney who was VERY patient for all my questions and follow-ups. Excited to continue the journey!

I'm a newer client at Refine Aesthetics and have had a wonderful experience so far. From the front…read moredesk to the providers, everyone has been incredibly friendly, welcoming, and patient. Since these treatments were new to me (and a big investment), I had a lot of questions, and the team always took the time to thoroughly explain everything so I felt comfortable and informed. I really appreciated that no one was pushy about upselling or encouraging more treatments than I was comfortable with. Instead, they focused on helping me understand my options and decide what felt right for me. So far I've done BBL and Moxi laser treatments, a shortwave eyebrow lift, and Dysport injections, and I've been very happy with the experience. The office itself is also beautiful, comfortable, and very clean, which makes every visit feel relaxing and professional. Overall, I've been extremely pleased and would definitely recommend Refine Aesthetics to anyone looking for a knowledgeable, kind, and trustworthy aesthetics team.

I had mohs surgery by Dr. Fox and unfortunately have a scar on my face above my nose.read more

Dr. Fox performed Mohs surgery on my large melanoma chest spot several years ago. Well done, and…read morethe melanoma has not returned.

Dr. Messer was professional and courteous. She made my visit anxiety free! Highly recommend!…read more Dan Matthews

Dr. Weiss is knowledgeable, friendly, professional, and compassionate. I can't recommend her highly…read moreenough!

Laura Bayley is my nurse practitioner that I have been seeing for past year. I have had Botox ,…read morefiller, and peptide therapy and I couldn't be happier with results and level of customer service . I have not experienced any untoward effects , minimal swelling first 12 hours but great by next day .

This medical spa is AMAZING! I highly recommend their services. Kristin greeted us, then Laura was…read moremy NP for the injections and she is wonderful. Knowledgeable and knew what I wanted (needed) without being pushy to upsell. Upon leaving, we met the owner who is also wonderful and very knowledgeable in health, peptides and the industry. Pricing is align with all med spas but the customer service here makes it an easy choice to go here Taber than the others. I travel for work, living in another state, but will come back here specifically for my appointments.

My experience with Nurse Karen was excellent! She is verg ralented and you can tell how passionate…read moreshe is about skin care. She even taught me a few things about my skin that i never knew. I will definitly be back. Thank you, Karen!

So I was super scared of getting masseter botox because I have heard horror stories but I can't…read morerecommend Karen more!!! Just got my second round of masseter botox with her and have seen amazing results and way less pain!!

I had my reservations about seeing this doctor…read more Please note: although the website states he is accepting new patients, a doctor referral is needed to schedule an appt. Only after they receive the doctor referral will you be able to schedule an appt. I went to see him for a second opinion for a rash under both my armpits. His assistant evaluated the rash and answered my questions. He determined it was an allergic reaction and prescribed some steroidal cream. He did explain the steps he would take, which I greatly appreciated. $60 later, I find that the rash was ringworm and simple anti-fungal cream worked as suggested by a 4th doctor I went to see. The doctor is nice, attentive, and listened to my concerns. I guess he just misdiagnosed. Overall: 3 out of 5 as the scheduling is the biggest hassle overall (minus the misdiagnosis).

Unfortunately I will never know if Dr Reichenberg is a good doctor or not; I waited 45 min in…read morewaiting room with no word from front desk about the delay to see him. I arrived on time, had my paperwork done is less than ten minutes and then sat and waited. At least two patients arrived after me but were called in before. The front desk was neither nice nor rude, but seemed unconcerned when I said I couldn't wait any longer and left 45 minutes after my appointment time was supposed to start. In the dark ages people were forced to wait an eternity to see the local medicine man; in 2011 we have options and our time is just as valuable as the healthcare provider. I refuse to wait for services when I showed up at the right time - shame on your scheduling and/or timing Dr Reichenberg.