Double check your paint when they give it to you. We ordered a bunch of paint, they gave it to us…read morein a box except the exterior doors they gave us interior door paint. Showed back up to try to replace it and these guys are only open until 4 o'clock. I'd recommend Sherman Williams or Home Depot.

Very amazing team of people who work here and the quality of paint is superb! The walls of our home…read morelook fantastic and we really appreciate the support from Kelly-Moore to get us one step closer to opening up the Reset Home!

Purchased a microwave oven combination for well over $4000…read more Paid $390 to have it installed Was told by the sales person who sold it to us that we had 30 days once it was installed to make sure that we liked it. Or if we didn't want to keep it, we could return it, get a different one or get our money back. That made sense. Ordered it on December 10. They could not get it installed until January 21. When it was installed, the turntable from the microwave does not go around. Since it was installed last Wednesday prior to the cold, we waited until the weather got better and we contacted Lowe's today of Georgetown. Told them that we wanted to return this item and get a new one as we did not want to have a brand new item start being serviced We were told that we only had 48 hours to make that decision. Both my wife and myself were told in the store by the sales person that it was 30 days and when the installer came, he said try the unit read the instructions. We have 30 days. Contacted the appliance department and they could've cared less Asked to speak to the appliance manager named Krista, who refused to give her last name or employee number and started out by telling us that it was 48 hours and the sales clerk who sold it to us, was not there to defend themselves We asked the manager what that meant as we were not looking to get into an argument with anyone. We just simply wanted to return it rather than have service on a brand new item. She said she wasn't going to be abused that way. We did look at the contract and way down at the bottom it said 48 hours if it wasn't on a Lowe's charge card. Not complaining just advising every single consumer out there to either record or have them put it in writing whatever it is they tell you because you can't believe them We have said this to ourselves a number of times whether it be on a car, an appliance, a camera, tickets by a sales person who tells us these things and we don't ever check. We just simply believe them. This was the last straw. In the future, we will record all of our interfacing with the purchase of a high dollar item, and if they promise us something, we will ask them to put it down in writing and sign it. We used to feel embarrassed, pressing sales, people on questions and you call into their character by asking them to write it down or the trigger to record the sales process, but we have been burnt so many times. Last time we will buy from Lowe's or anything. There are other small businesses as well as other stores to buy merchandise from. Hopefully this advise this other shoppers before they too, are told something that is not true and they cannot prove it. Something to think about

Thank you KEN W.! Recently, we visited the Georgetown LOWE's and our experience was OUTSTANDING…read morebecause of KEN W.'s warmly welcoming engaging personality and very knowledgeable and informative communications and guidance! The store's inventory was compellingly staged & presented . . . and so many choices - all that is wonderful but it is wonderful & knowledgeable associates like KEN W. that "keeps 'em coming back"! We will share neighbors, friends, and relatives our stellar experience with LOWE's Associate KEN W.!

This location just opened yesterday so it's shiny and clean and new with impeccable shelves…read more Morning is a great time to shope because they open early and here at 7am there aren't that many shoppers and still tons of employees everywhere ready to help with anything you can ask for. This is a huge store like other Home Depots I've been inside, with everything you could imagine from tools and lumber to their outdoor garden center. They can mix paint to order for you, rent equipment, and even sell you appliances from their large selection. I don't shop this category enough to know how their prices compare or if there's any difference between this and Lowe's, but I am confident they have everything I could ever ask for in a hardware store.

This is the first store I've been to that finally removed all cashiers from their location. Instead…read moreof a properly paid person ringing you up, you now have 4 or 5 poorly paid people standing right behind you watching you do their job for them and, have no doubt, if you make a mistake ringing something up, the corporation will prosecute you to the fullest extent of the law. No questions asked. More people's jobs eliminated while we pay more and more. This location has pushed us all a little closer to the corporate distopia we are, for some reason, just fine with barreling towards headlong. Good job Home Depot.

Every employee of this store provides exceptional customer service - that is why I have been using…read morethis paint center exclusively for several years now. Yesterday, Vince spent probably 45 minutes with me detailing exactly how to deal with my particular deck staining issues, explained in detail the difference in each product line, and even made paint stick samples so that I felt confident in my color choices. I am not someone who makes choices easily, I am always second-guessing myself, but I left completely confident that I had made the right choices and confident that I had the knowledge I needed to deal with the issues I was concerned about. Thanks Vince!

Tristan and Brittney were exceptional at advising me on paint for my home interior design project…read more The level of knowledge and customer service exceeded my expectations after having shopped at big box stores. During my most recent visit, I mentioned this to the store manager, Tyler, who was equally knowledgeable and friendly. They've earned my loyalty.

I am a Texas teacher. Our retirement system is Texas Retirement System - TRS. The person who…read moreanswered the phone listened to my request for help and did not interrupt. He was so kind to tell me that he gets these sort of calls all the time and that it was no problem. Most people would have rushed a call - of which they get many - off the phone to get back to business. I appreciate the courtesy and customer service you offered to me! My daughter just moved to the area. If she ever needed any spray equipment repair, or knows someone who does, we're sending them your way.

My brother is a painter and I help him paint houses if my home repair job is slow…read more Last week, we were in the middle of a job and his paint sprayer lose pressure. We tried everything to fix it - the job was too big to use rollers and we needed the sprayer to finish on time. We said oh no! what are we going to do??? My brother had his sprayer fixed by EAH in Round Rock last time this happened but he had to wait for three weeks for it to be fixed and it cost too much money. It was 1 pm in the afternoon and we went to Sherwin Williams to ask if they know anybody who can fix it fast. They told us go to TRS - Ted's Repair Service because it is nearby here in Austin and they said maybe Ted can help us. Erica is the office lady at TRS and she is very nice. She told us they have alot of repair customers and can't fix it for one or two weeks. OH NO!!!!!!! :-( We told Erica that we really needed it fixed today. She said she wants to help us and she asked if we could pay a little more for them to fix it today. We said YES! PLEASE! we need it fixed FAST so we can finish the job! She told us don't worry Ted will help us and she will call me after Ted looks at it. We were still worried that she would not call us and we will not finish painting on time but she was right we did not have to worry. She called us like 20 minutes after we dropped off the paint sprayer and told us that Ted can fix it and how much it will cost.. The repair was the same thing that EAH did last time and my brother thinks that EAH charged too much and probably didn't fix it right. Even though we paid more money to get it fixed faster at TRS they were STILL cheaper than EAH and they fixed it in 3 hours instead of 3 weeks. Erica called us back again like one hour later and said to come get the paint sprayer because Ted finished the repairs and it is ready. My brother very happy because we finished painting the house on time and the owners liked our paint job and they were happy too. We want to tell all of the painters if they don't know where to take their paint sprayers. You should take your sprayer to Ted's Repair Service. They are cheap. They are fast. They are nice and they helped us BIG TIME. They are in Austin if you are in Austin. Even if you are in Round Rock, you should go to Ted's Repair Service because they are the best.

They are not friendly. At least the bearded guy at the register wasn't a friendly greeter. It…read morealmost felt like I was disturbing him. Also I only needed a quart to sample but that wasn't an option or it wasn't worth him time to prepare. Either way they should take notes from the RR location. They are very friendly and helpful.

The only reason I'm giving this company a 1 is because they were able to "match" my paint. A paint…read morethat I had previously bought granted years ago. But the kicker is that I needed a pint but they said because of "supply" issues they could only sell by the gallon. How convenient. This "supply" issue is an old worn out excuse for highway robbery. I see car dealerships with tons of cars now and yet here this paint company gives that excuse. If they no longer have the formula which BTW was a PP product and all they can do is match at at the price of a gallon go someplace that won't "force" you to buy a gallon and who can also match it for less than a gallon. I will never ever go back there. I might as well throw money out on my lawn.

This is my second visit to PPG and another excellent experience. I patronize PPG instead of the big…read morebox stores because they have a computerized record of all paint that was used in my home. They also carry everything you would need to complete your project, from drop cloths to high-end brushes and rollers. Most importantly, the folks who work here provide excellent guidance.

Nikolaos is the master !! !!! Congenial and helpful but mostly master of their computer system for…read morefinding my paint colors for my address (since I keep forgetting to take pics of the paint can labels) Thanks !!

Needed service for my Stihl string trimmer…read more Came in, met Ira the Stihl whisperer and ordered some parts. Parts arrived in a few days. Ira requested that I bring my device in for a check-up. Gave my trimmer a thorough check (set the valves, checked compression checked grease level etc.). Ira expertly installed some of the parts I ordered but after the inspection Ira determined that not all of the parts I ordered were needed. Cost for inspection, parts installation and parts I ordered but didn't use? 0 dollars! Other small engine repair places would have no doubt charged a pretty penny for the inspection and parts installation and probably the parts I didn't need- when was the last time someone in the repair business told you didn't need to spend money on a repair? Refreshing to meet someone in the service industry that is more than competent, candid and honest.

I typically really like all Ace Hardware stores - locally owned, smaller store, helpful employees,…read more etc. I had a one off experience today where I called the plumbing department. A young man put me on hold for 30 minutes and never came back to let me know if he had anything that would fit what I was looking for. He just never came back. Let me repeat: HE NEVER CAME BACK. I called back after 30 minutes and the lady who answered put me on hold, but came back within a few minutes to say: "He said that nothing we have fits." Why he left me hanging for 30 minutes was unacceptable.