The KM paint store is traditionally set up to provide paint and supplies to pro painters. However,…read moreI've never been disappointed by their service to designers and the average Jane. I needed an old color and Stephen, the store manager, jumped right in to research it. He got briefly off track spelling it wrong but steered back on course quickly. They always deliver helpful and professional service. And once offered me a breakfast taco!

Being a painter , this place has been such a big part of my career …read more Always been top notch service . Their products are by far the best on market . They keep me in business cause I can rely On them .

I had never been to this location before I walked in. I was greeted Genesis helped me out. She was…read morea great help. The store didn't have any Loxon material for stucco. She asked if I would like her to place an order at a nearby store, which was less than 10 minutes away. Thank you!

Got my paint in less than 15 minutes. Quality of the paint and service is way better than the other…read more2 big box home improvement chains. They have frequent sales (like once every 2 weeks) so just wait for those 30-40% sales to get the deal.

PPG Paints fo' life, amiright??? (#iykyk) PPG Paints is a…read morecontractor shop, however, they have paint available for residential purposes as well. We've been considering repainting our bedroom because, ew to white walls (SO basic & boring). Narrowed my initial 17 color selections down to 4. I am sure the folks at PPG thought I was a maniac going home with so many swatches, lol. Nonetheless, we're down to the 4 choices and swung by today to get the colors in actual paint form. Going to be painting some small test squares on one of the bedroom walls. Anyhoo, I ramble because it's important to know the type of customer the employees were dealing with and how their assistance and service impacted the visits. Extremely professional (these guys know their stuff and have great taste on top of that), friendly, and helpful in making my choices. It was absolutely the right decision to stick with a company I know and trust. Thanks for the help, PPG!

Jeff gave me free a free pint of whiskers touch up paint that came from a broken 5 gallon bucket of…read morewhiskers paint! This location is the industrial contractor location but they do sell to residential. Even at the residential stores, whiskers only comes in the 5 gallon jugs, unless you want it custom mixed.

They are not friendly. At least the bearded guy at the register wasn't a friendly greeter. It…read morealmost felt like I was disturbing him. Also I only needed a quart to sample but that wasn't an option or it wasn't worth him time to prepare. Either way they should take notes from the RR location. They are very friendly and helpful.

The only reason I'm giving this company a 1 is because they were able to "match" my paint. A paint…read morethat I had previously bought granted years ago. But the kicker is that I needed a pint but they said because of "supply" issues they could only sell by the gallon. How convenient. This "supply" issue is an old worn out excuse for highway robbery. I see car dealerships with tons of cars now and yet here this paint company gives that excuse. If they no longer have the formula which BTW was a PP product and all they can do is match at at the price of a gallon go someplace that won't "force" you to buy a gallon and who can also match it for less than a gallon. I will never ever go back there. I might as well throw money out on my lawn.

They matched the paint color so well!! I trusted their…read morespecialty and skills. I am so glad to visit this shop.

They do not need your business. Wanted to place an order…read more Described to the Manager what I needed over the phone and that I was five minutes out on a short lunch break. He walked out as I walked in and there was nothing, no record of my call for his staff; no paint samples as I had requested. I fought traffic to get there. Staff said they were busy filling orders.

Great service! Great experience overall! The employees couldn't have been more helpful and…read moreaccommodating!

Great, knowledgeable staff that work with you and get you the right product…read more Easy call in ordering , pleasant to visit! Thanks guys!

Found this location to be very helpful in helping us pick out colors for our nursery. They were…read moreable to provide the exact color we wanted for our room. The color looks rich and perfect level of sheen.

Painter's paint store. A friend who lives nearby introduced me to this gem. I go here for stuff I…read morecannot get at the other SW stores or when I have a project nearby. For my 1952 duplex, I really wanted to remove the paint from the all-metal vintage kitchen cabinetry and expose the silver on the original cabs and add stainless appiances. Basically, I just want a silver kitchen with splashes of saturated color. Because it is in a wet area, I did not want the cabs to rust, but needed to clear-seal them. So, stripping was in order. As was a clear prophylactic for ultimate protection. For the fastest, sexiest and easiest stripping job, I found Peel Away Smart Strip. It is supposed to be "green"... at least they had green on the label. I wouldn't eat it, though. Another SW had run out of Peel Away, but this old standby had some buckets. A good stripper... I will drive across town and pay good money for that. For the clear-seal, I talked with the guys here about the best commercial application for protecting and sealing the exposed metal. His suggestion worked perfectly: Sherwin Williams Chemical Coating Opex acrylic clear metal lacquer cut 50/50 with lacquer thinner and then sprayed on in several light coats.

Stay away. We spent around $3000 on paint when this team recommended that their paint was GREAT for…read morecabinets. Only after we purchased all the paint did we realize that they recommend a 17 day cure time. This makes it almost impossible to use the paint on cabinets or paint cabinet doors on both sides. We ended up having to let the cabinets dry over a month with a fan on it as they instructed and the paint is still sticky almost 3 months later. Every time we take something out of our pantry, the paint peels off and there are indentation marks from anything remotely heavy. Photo has one small example. And no, I'm not a DIY-er who doesn't know what they're doing. We had a very professional painter do the work. He even called them multiple times to make sure he was doing everything right. We ended up having to get the paint color matched at Benjamin Moore to complete the job because we couldn't jeopardize the custom cabinets we just spent tens of thousands on. Highly recommend just doing that. And silk and sage refuses to return our unused gallons. Don't believe them. Maybe their paint is better for the art in their store and maybe walls but not for actual use in real home projects.

I purchased some Annie Sloan paint from S & S. I have limited paint knowledge and was dealing with…read morea tricky piece of furniture. I just called and spoke to Brian. He was SUCH a big help in problem solving. I love this cute store and the friendliness and eagerness to help! They also have such a great selection of paint and materials. Go visit them!

Excellent service! Took a chainsaw in that needed some…read morework and not only was everyone there so friendly and helpful, they got the job done and it runs like new! Thanks, Too Gunn!

Website shows STIHL SR200 for price of $479.99 and I called and they said they confirmed 2 in…read morestock. I also asked for the price and they confirmed $479.99 and they also provided the price of the model up for SR200. I drove 30 min to purchase it and they asked if i would like them to test out the unit to ensure everting worked? I said yes and this is one of the reasons I like punching from them is they register for warranty, test and i support local business. Unit fired up, during checked he said total was $600ish? I immediately said the price was $479.99 and their website shows that price and that was the price given when i called. He asked if was still on sale and I said I have no idea but that why a called to confirm inventory and price. He asked who I spoke to and I did not get a name but he would find out who i spoke to. He found the person I spoke to and he said they can't honor the price he gave me for 479.99 because there was a miscommunication? I asked what the miscommunication was when he said what the price was 479.99? He stated they can't sell it at that price and walked away. What piss poor customer service not to honor the price they have on webpage and after confirming that was the correct price. This is bait and switch and I can understand not always updating your website but that's why I called and asked for the price and inventory. Very disappointing after driving 30 min to support local Austin business and then 30 min to return home.