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    Kelly Tire

    5.0 (2 reviews)

    Services - Kelly Tire

    Auto wheel and tire repair

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    2 years ago

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    Best One Tire & Auto Care of Crossville

    Best One Tire & Auto Care of Crossville

    4.3
    (13 reviews)

    I have been in Crossville for a little over a year now having moved from Wisconsin, this was the…read morefirst opportunity that I have needed any kind of vehicle repair that I could not still handle myself. I had a nail in one of my tires. I searched the internet for a local tire dealer that carried the brand of tires that were on my 2011 Lincoln MKX. I found they had a few nice reviews so I thought I would give them a try. I am a retired Marine and am proud of my service even though I served during a time without pretty much any major conflicts like are going one now, I pretty much always wear a Marine hat of some sort. I was checked in by Natalie initially, but was turned over to Greg to finish my check in. Both were very professional and was able to get me in right away while I waited. Once the tire was broken down so we could inspect the damage, Greg brought me to the shop so that I could see the extent of the repairs needed. I agreed to a patch/ plug and returned to the waiting room. Shortly after that Greg called me to the front desk and was determining the bill for the repair and gave me to cost which is a fair price that I figured it would cost. The Manager Natalie Griffin called him into her office, and when Greg returned, he returned the money that I had paid and offered his thanks for my service. I have seen people and businesses thank veterans for their service and provide a small discount. This is the first time I have seen where the veteran was not charged for a valid service. It was a nice gesture on the part of the Manager. I don't expect a free repair as they have bills to pay and have to make a profit just like any other business. But due to their professionalism in the way they handled this customer in respect, showing me the repairs needed and given an original fair repair price; I will be back to see them again if I need the repairs. James G BTW: I spent the last 20 years after I retired from the Marine Corps in the automotive customer service industry and this is the way I ran my shops. I am glad to see that good customer service is still alive and well in the industry.

    Was needing tires balanced, Best One did an outstanding job and was half the price of other places…read morein town. Definitely need to give them a look the next time that you are needing wheel/tire services.

    Kelly Tire - tires - Updated June 2026

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