Wasn't all that impressed. Roast beef was pretty flavorless. I added bbq and horseradish and even still it was quite bland. Little pricey too - sandwich, fries, drink was $22. Friendly staff and very clean restaurant but food was just not worth it. read more

Kelly's Roast Beef - Roast Super Beef - Seafood Near Me - Naples, Florida

When I found that a franchise of Kelly's Roast Beef opened in Naples, I was excited. An image of roasted beef sandwiches, fried clam and seafood flowed through my mind. Kelly's is a staple on Revere Beach, Boston! We called it New England Coney Island! We stop by Kelly's at the Collier Blvd and Immokalee Rd little before 6:00 PM on a Thursday night. The place has only two tables occupied and nearly empty! We ordered a small roast beef sandwich meal and lobster roll meal. Originally, I intended to order fried clams but changed my mind at last minute to lobster roll. You order at the counter and the staff will bring them to your table! The roasted beef sandwich was fine, and tender. The French fries requested without any seasoning was nice, hot and crunchy! Good sandwich! Lobster rolls are normally serve Maine or Connecticut style. Maine lobster rolls is served with lobster chilled in mayo and crunchy greens like celery, chives and/or scallions. A Connecticut lobster roll is served warm, dunked in butter with a toasted bun. The lobster roll at this Kelly's is served chilled on a split top roll. Yes, it looks like the meat from the claw, knuckle and leg of lobster and perhaps from the tails! It needed a little lemon juice and/or warmed garlic butter! The fries were heavily seasoned and on the salty side! As we chow down, a few patrons arrived. Now they have 7 tables. Maybe Thursday night is a slow night! The roasted beef sandwich lives up to the fond memory but the lobster roll needs a little more work! There were a few pictures from their old establishments from many decades ago. The staff is friendly. It is really a 3 1/2 stars. Rated at 3 stars for now and update later after a few more visits! read more

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We arrived just before lunchtime and were able to order right away. The staff was very friendly, and our food came out fast and hot! We were very pleased with our sandwiches, and the fries were delicious. The employees checked in with us throughout the meal and kept our drinks filled. Definitely a great spot for lunch! read more

Kelly's Roast Beef - Roast beef - Seafood Near Me - Naples, Florida

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I brought my son here while getting our car serviced. I was expecting a fast food, low quality experience for the price ... but I was completely surprised. The roast beef was actually shaved and not some fake meat concoction. Service was very friendly. Roast beef is served on the pinkish side... which is exactly how it's supposed to be. There want many people in the place but it was very clean. read more

Kelly's Roast Beef - Roast beef sandwich and onion rings - Seafood Near Me - Naples, Florida

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Really good beef sandwich! Front desk needs a little more training however he's trying..... read more

The roast beef was very tender and cut paper thin, just right. Service was quick and food nice and hot. Atmosphere is very brand new site and very clean. read more

The restaurant was filthy The roast beef slider was unseasoned with a very dry bun. No thanks read more

I was so excited to try this place because Kelly's was a big part of my diet growing up outside of Boston! Wow! It tastes as good as it does back home! The staff is awesome, friendly and accommodating! I can't wait to go back soon! read more

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I like this place. Good service, good food, decent prices, nothing bad to say. They need 85 characters to post this review, so I hope this sentence gets me there. read more

Being from Massachusetts I was so excited to have Kelly's come to Naples. For the past year I have been a good customer recommending Kelly's to friends and visiting frequently. Last week i ordered a roast beef sandwich and onion rings to go....the service was good and it only took a few minutes to have my order ready to go. When I got home and open the bag putting the sandwich and onion rings on a plate I began to eat. So disappointing, the roast beef was well done and absolutely soaked in BBQ sauce and the onion rings were mostly still frozen. I could not eat the onion rings and did eat most of the sandwich because i was so hungry but it wasn't up to my standards and would venture to say not up to Kelly's management standards either. It will be a long time before I go back and I will not longer be able to recommend Kelly's in good faith to friends. I hope management reads this review and takes the review seriously because I want Kelly's to succeed. I may give it one more try in a couple of weeks. So sad! read more

I am from Massachusetts and have been going to Kelly's for years. I am so happy they are now in Naples. They have the far best roast beef sandwiches that I have ever had. I have tried many different ones in different states but Kelly's is the best. Try the 3 way. read more

Wow, not sure how you improve on the best but this new franchise nailed it. Growing up in Boston and literally going to Kelley's weekly for scallops, fish and chips, hot dogs, lobster rolls and clam chowder. Not only was the food identical to that of Revere, MA , it was fresh, hot, perfectly cooked, outstanding quality flavor and quantity the service from Marcia was superb. She took our order, brought us the food, super friendly and refilled our drinks. I drilled her on training and she couldn't say enough about the training, culture and communication to excellence... read more

Kelly's Roast Beef - Fish and chips French fries and onion rings...Perfect batter, moist fresh fish and lightly fried rings and fries. - Seafood Near Me - Naples, Florida

Went in hoping for the best based on their long-standing reputation for great roast beef sandwiches. Yes the roast beef was lean, rare and sliced thin but the flavor was sorely lacking, despite the suggested toppings of bbq sauce , mayo and cheese( i liked just the au jus). And it was $12.95 for just the large sandwich. I will say the bun was very good. So give le an Arbys with Horsey sauce please. read more

My first time here was on the opening weekend, and boy, was it crazy. I went through the drive thru, and they were doing everything they could to keep up. It was good but worth it being so busy it could have been better I had to return the next time I was in town, and the experience was ten times better. This time, the lines were manageable, and the food...oh the food was fantastic. I love a good Roast Beef Sandwich, and this did not disappoint. Thick cut roast beef on a good quality bun, and then top it off with your favorite toppings. Mine is Horseradish sauce, and theirs is superb. Creamy and spicy. Perfection. Everything was great, and I will be back when I'm in town. read more

I really wanted to like this place. From the outside it seemed like a beautiful building and great concept. Even the location is really easy to get in and out of (rare around here). But the food wasn't really to my liking and definitely came out more expensive than I would have thought. I paid $18 for a roast beef sandwich, fries, and a milkshake. I think when a restaurant comes in with an out-of-town "cultural" experience, it works better when the same food isn't already availably in the local market. Kelly's serves pretty much the same exact food you can get someplace else in town, and the quality is as good or better, but without the price tag. There was nothing all that "special" to me about the food I had. The fries where like any other fries... nice potato taste, maybe a little too limp for my taste. The sandwich was like any other sandwich... although the sauce was actually petty tasty and different from others I've had. The milkshake... well, it wasn't at all the quality of shake I was expecting from a place like this. It was a bit watery and seemed to have ice crystals. All of this said, there is a lobster roll on the menu that I will probably go back and try, even though it's pricey at something around $25. But if the lobster is done well, it could be worth it. They also have a full-belly clam sandwhich, which I would LOVE to try, but honestly, I can't imagine ever paying the $25 price for it. read more

Finally decided to try this place out because I really wanted a roast beef sandwich. Despite all the bad reviews I read, I was optimistic that it would be good since they just opened another restaurant. Do not order the clams. I thought that $30 for a side was a lot, but I figured it was expensive because it was decent seafood. Well, it's not. I took 2 bites and threw the rest away. Super fishy taste. There's a possibility that they were not good to serve. The sandwich was alright. I was starving so I finished my plain bread and roast beef. I guess you're supposed to know to ask for toppings. Wish the server helped me out and asked what I wanted on the sandwich....not impressed. Pretty disappointed. read more

Disappointing. I had hoped for something worth going to more than once. The fish sandwich reminded me of something from McDonalds. The store is nice. Whoever takes over the lease won't have to do a lot of renovations. read more

I've been there before and it was just OK. Price is high servings on the small side. Tonight we called ahead to order and we're on our way to the restaurant when they answer the phone. They said they were closed now it was 5:45 PM. They said they were slow Tonight so they were closing. If that's not horrible customer service not sure what is. They will never get another dollar of my business and I plan on telling anyone that will listen what a horrible place this is. read more

Close the doors the food, service and ambience is the worse in all of Collier county

Just like the Kelly's I remembered at Revere Beach MA. I had the scallop plate. The scallops were nice and tender. It came with french fries and onion rings. Both were cooked to perfection. The only thing I can say is it was a little expensive. read more

Kelly's Roast Beef - Partially eaten scallop plate. - Seafood Near Me - Naples, Florida

Got the large roast beef meal with fries and a drink and it was absolutely fantastic. Probably the best roast beef sandwich I've ever had!

So good to have another unique food experience in the new "north east" of Naples. Today was opening day and after seeing so many other reviews from other cities I knew I had to try. Let's talk another the food. In most official pictures the roast beef is perfectly pink. Not today though. I had the Original Roast Beef Sandwich prepared 3 way which has cheese, mayo and bbq sauce. Not bad, but as mentioned before, a little more pink would have made it perfect. I substituted the fries in my meal to the made on house onion rings which was a good choice. Perfectly crispy and delicious while also not being greasy. Overall Kelly's Roast Beef is a winner. Today was opening day jitters but there's only one way to go up and I truly believe they will. Don't let the prices scare you but on a real note, this is a once in awhile treat for me and my family. My only one gripe is the loud Christian music that is played. I'm not against any music but the choice to play Christian music strikes me as weird. Just my opinion but I will definitely return! I always applaud a franchise and the owners that take the risk to give their communities new things to try. And don't forget to ask for the veteran and first responders discount which is 10%. read more

Got the large roast beef sandwich with mayo and bbq sauce. No sides or drink. Sandwich was very tasty and not a bad price for the size of the sandwich and the amount of roast beef. My primary "beef" about this location is the crazy wait time in the drive thru. I have learned from the past that if there are 2 or more cars in the drive thru I don't even think about it. Today I am the only car in line to order. From the speaker ...." Just a moment please".... 3 minutes goes by. "What would you like?" Place order and pull up to window and pay. The manager (I believe) takes the payment and closes the window. No other communication. Minutes go by. Now 6 or 7 minutes later the window opens and my order is handed out. Window closes. What can possibly take so long to put one sandwich together ? What gives? Very few cars in parking lot and some of them were likely the employees. I think I may have interrupted a team meeting with my order.... read more

The line was out the door so it must be good, right? Wrong. What a disappointment the service and the food was not good. Unlike some patrons, we only had to wait about 30 mins for our order. They're newly open, so I get that things may not be going right during the first week. I've given an extra star because they're new... otherwise my rating would have been 0 stars. Every table in the place was occupied, but it looked like only one table had food and everyone else was waiting. Strange. The food arrived at our table cold. Clearly the food was siting around waiting for a long time (probably 30 mins!)... Onion rings that were colder than then air conditioning in my house.... and the beef sandwich was lukewarm at best. Closer to room temperature, honestly. Some other review mentioned they wish the meat were more pink than they received. I should have taken a picture because our two sandwiches were nearly raw. They were cold and mushy, very pink and difficult to even chew through. Cold, chewy and flavorless (save for the bbq sauce we both added). My daughter got a hamburger and said it was fine, but that she thinks the hamburgers at McDonald's are better. That's saying something. My other daughter got the kids mac-n-cheese meal, which was suspiciously similar to Kraft Mac-n-cheese. It too arrived at room temperature and she didn't finish it. For a little over $51 we left very disappointed. The dog ate my wife's full sandwich because she abandoned it after one bite. The dog didn't seem to complain, so there's a positive note. I managed to get about 1/3 of mine down before I said forget it. I didn't want to get sick from eating it. I feel bad writing a bad review but people should be aware of what kind of quality they're getting for their hard earned money. Will I go back? Unlikely. I don't see how they can improve if that is how the sandwich is supposed to be served: room temperature and rare. I'll stick to Arby's for roast beef from now on. I've never gotten a cold roast beef sandwich from Arby's. read more

I'm from Rhode Island so this is great to have another north East restaurant here in Florida the roast beef sandwich was perfect I got take out so picture from my counter lol read more

Kelly's Roast Beef - Three way roast beef sandwich was perfectly done! - Seafood Near Me - Naples, Florida

So as you requested I did give you another try, but no I was not going to email you first because I do not want preferential treatment I want an honest experience. Sadly to say , your restaurant still disappointed and actually in a very high-level. Your food is extremely over , and consistent, You feel like you're ordering at McDonald's and then you sit down and then you realize everyone else around you is very unhappy also . The food was the food was nowhere near what it should be for the price point . I'm sorry to say I really don't think you're going to make it in that spot . As far as the ambience of the store is literally ordering McDonald's, waiting for lack luster food. You really have a lot to work on if you are thinking to make it that spot. No wonder when I passed there today at lunch time, it was empty other than employee parking. read more

When i first got the food I was blown away by the small amount of food for $30. 3 shrimp and some small clam peices, then tried to make box look full with fries. Then the smell hit, clams smelled and tasted rancid. i ate the 3 frozen shrimp and a few fries them threw the clams in the trash. At this point just hoping I dont get food poisen from the clam I tasted. read more

Kelly's Roast Beef - $30 combo platter - Seafood Near Me - Naples, Florida

I went there for the fried fish meal . The fish was cooked perfectly. The best fish and chips around.

Having been to the original Kelly's, we have been wanting to try the one at Founder's Square in Naples. We went for lunch and both had their large roast beef sandwich. The meat was rare (the way we like it) and I loved the toasted sesame seed bun. The sandwich was delicious. The French fries had a nice seasoning to them. You order at the counter and then they bring the food to you. The person taking our order was pleasant and the manager brought our food out and was also very nice. Can't wait for the other Naples site to open, as it's much closer to us. They do serve beer and wine also. They have the best roast beef sandwich around, and we've tried them all over SWFL. read more

$30 lobster roll is embarrassingly small. I'm talking like a joke tiny. Every location is WAY TOO SLOW. literally takes them 30 minutes to make one sandwich. Pathetic. I will never recommend this place to anyone, the opposite in fact. I know for sure they will go out of business within 3 years, even though it seemed like they only had 2 people on staff in the entire restaurant during lunch rush for some reason. Nobody in their right mind would waste their money and time there if they knew how terrible the entire situation is. Classic boomer antics-spend a fortune on a venue and then wonder why it went belly up. Terrible service and irreconcilable pricesCan't wait for something actually good to take Kelly's place. Hopefully they know how to make a lobster roll worth a damn. read more

I just had a side Oder of clams. They were awful! They were full of grit! Who ever get you clams are not flushing them property!

Stopped in for roast beef sandwich. Ordered it with BBQ and American cheese. It was excellent and so was the service. Can't speak for anything else. Only ordered the roast beef sandwich read more

We tried Kelly's for the first time and were pleasantly surprised today. We're not from the East coast so we've never been introduced. Keep up the great food and service. We'll be back! read more

Service was ok. Food was terrible. Roast beef was dried out, bun dried as well. No flavor. My Caesar salad had not fresh lettuce. Very disappointed was $43.09 with no drinks for two roast beef one small one large, a salad and a cup of soup. read more

Based on the mixed reviews, my expectation was not high. I got the small three way roast beef sandwich with the bbq sauce on the side, and added horseradish sauce on the side as well. This sandwich was absolutely amazing. Tender, juicy, perfectly toasted bun. I added the horseradish sauce to it and occasionally dipped into the bbq. It was delicious. I did not care for the onion rings. Coating was think and chewy. Will definitely return. read more

Ordered 2 roast beef sandwich meals and a ice tea. Sitting the drive thru right now, placed my order at 11:40, I've seen 7 cars just drive out of the line behind me. Came here for a quick bite before the baby in the back wakes up and needs a bottle. Guess what! I fed him 3 Oz of milk before I have even smelled my food! Update... got my food at 12:18..... 38 min wait for two of their staple sandwich meals. Even if it's the best meal of my life, it will not make up for the time spent. This review is before tasting. 2nd update: 8 mins drive home... fries are cold not even warm, and they forgot our coleslaw. read more

I apologize to some (not all) of my 1 star reviews, this place leaves all the others in the dust as far as how really bad food is. 12 people standing around in an open kitchen and that hive mind produced the absolute worst, worst food. It's a roast beef sandwich!! The name is on the marquee when you walk in! How was the ball fumbled this bad?? Cheese fries was thickened milk over cold undercooked fries (sent those back) roast beef was just mushy nothingness, if you can picture a roast beef sandwich and take all the joy and happiness of your fond memories of them, and have someone take a colossal deuce on it, this is your spot! No one in that kitchen thought the cheese fries and sandwich looked like trash? Good side is the cashier kid was very very nice, she had glasses and I forgot her name but nice great first greeting, the guy dropping off the food was so polite and cool, nice young kid. The other good side is that this is a big standalone building, big kitchen, there's things that could make that place a must go to place once this roast beef place goes out of business, because it definitely will sooner than later serving garbage. Brutal. Sorry. Had to be done. read more

Read the reviews, went in open minded! Dragged a friend, he says "my wife won't let me eat fast food"! Ordered the plain RB sandwich, no cheese (right)!!. Added horseradish! Sandwich (the Large) arrived! I'm hooked! Only thing I'd add, more horseradish (but that's personal taste)! Super friendly efficient staff! Super friendly Manager (came over and actually said hello)!!! My friend, who 'doesn't eat fast food' is coming back too, bringing his wife!!! Next time I'll too bring the family! Nice friendly, clean place with very tasty RB sandwiches and fries! PS didn't try the seafood! Maybe next time (need deeper pockets)! read more

Fantastic hot dog. They have it in a roasted bun that makes it so super delicious. I'm going back soon Their roast beef and fish and chips are also fresh and delicious read more

This was so good when it first opened- then 3 visits with cold, tough roast beef. Sorry to say that the inconsistent quality has kept me from returning. Several friends said they had a similar experience. read more