Recently purchase an escape. My sales person was not high pressure and respected me as a buyer…read more They were very personable and very knowledgable. Asked me questions about my needs and wants before showing specific inventory. Only showed me inventory that met my needs. Offered a test drive on my own or with them in vehicle. Liked both offers as the vehicle had features that needed guidance at first. Everyone that I met or dealt with in the dealership was very attentive during my buying process. I enjoyed having access to insurance on sight, very convenient. I was referred to the dealership from the pervious owner/partner and close friends. The experience lived up to their comments. I'm looking for to the first service appointment to fully appreciate the whole experience.

I highly recommend Greg Fleming at Kelowna Ford Lincoln. He was such a helpful salesman and was…read moregreat at helping us find the right vehicle and was so fast to get everything done so we could take delivery quick. Everything was done so fast and thorough and Greg was absolutely amazing to work with.

I am from Ontario and I was out this way in august. My ax had stopped working and I looked into it…read moreand there was extended warranty thru Honda . I came to this location and they said they couldn't fix the part that was under warranty! Because there was "rock chips" on it . Fine , I waited till I got home and glad I did because the Honda I go to said they had no clue what harmony Honda was talking about !! Needless to say they figured it was an easy $1500 for them.... Not happy at all

This is the last place I would buy a car new or used. Waited 3 days to view a car that was in the…read moreshop for inspection Only to get a text saying that it was sold????????? Very poor customer service!!!!!!!! No one at the dealership will return my calls to let me know what happened. Don't waste your time or money at this dealership!!!!!!!!!!!!!!!!!

This is dated 10 years ago but still relevant...took my 1999 Grand Prix GTP in for exhaust leaks…read morewhile out of town...replaced one cracked exhaust manifold ok...told me entire cat-back factory s/s exhaust was pooched so gave ok to replace...replaced with Walker garbage exhaust which lasted 5 years...saw my original exhaust on top of scrap metal bin with pooched resonator...WTF! Never ever go there...I'm done!

Had a red light come on in my car yesterday night (4pm an hour before closing) and had no idea what…read morewas going on. Walked into this shop and was immediately welcomed by Kevin. Just wonderful service was super clear and let me know what was going on. Very professional and helpful, offered to stay late and help me out (I had blown an alternator). Ended up not only fixing that but letting me know about some things to watch for and what might need replacing my soon. Price was fair and the work was done in a timely matter. Can't recommend enough will definitely be coming back for any of my car troubles!

Made an appointment because of a suspected leaky heater core, dropped it off, got a call later…read moresaying it all looks good-no issues-pressure tested to 20 psi for an hour, no leaks.I was told they took the dash apart a little bit so they could see the core.No sign of leakage, told to monitor it.Picked up truck, paid the 175$ drove home 10 kms lifted floor mat on passenger side-wet with antifreeze,Waste of time and money, not recommended

I took my 23 year old Jaguar there and got fantastic service. They were so experienced that they…read moreknew just what to do to breath new life into my old car. Very grateful for the fairness and experience I highly recommend these guys especially if you have an old Jag!

Kerry helped me get tires on my family vehicle while I was out of town…read more Great service and professional technicians. Highly recommended

Kerry really knows the meaning of customer service. Despite having a Murphy's law day, he was…read morepatient, thorough and pleasant. When a warning light came on right after I drove away, I phoned him and asked if I could return. He said "Oh yes, please!" even though it was quitting time on a Saturday. (I would expect most people to say "Are you sure?" or "Just drive and it'll go away.") When it turned out to be a problem they didn't have a part for, he gave me a hassle-free loaner car and promised to work on it first thing. I was impressed with his commitment to getting the job done right.

On the Coq and had a trouble light appear in our rental Taos. We stopped in at Turner. They…read morechecked the car for us immediately, fixed the problem and sent us on our way within minutes. No wait, no charge, great service! Thanks Turner team!

Blair was an absolute rock star. Great communication throughout the process of sourcing our 2019 VW…read moreSportwagen. We couldn't be happier.

I recently had my summer tire change over done at Max Performance. While it was there I asked Brad…read moreto also do an oil change and look into why my "check engine" light was on. Brad called me within a couple of hours of dropping off the vehicle to explain I needed a new O2 sensor and gave me the price for the part & labour separately so I could understand the value. I gave him the go ahead and it was all wrapped up the same day. When I arrived to pick up my vehicle, Brad went over his findings of what needs attention and how soon I need to deal with the items. What I really appreciated about Brad & Max Performance is they didn't try to up sell me on the phone to get more repairs done that day. He waited until we were face to face and could go over list. Brad Thank you

Being a few hundred kilometres away, I needed someone to inspect a truck I was looking to purchase…read morethrough private sale. I called Max Performance and arrange the inspection through Brad. I liked that Brad took his time, listened and asked questions, he put effort into understanding what I wanted. That is where all good Custer service starts. The rest followed smoothly. The inspection was thorough, looked at what I wanted to know, cost a reasonable amount, and was done quickly and efficiently . Brad phoned me report, emailed me a report and provided 15 photos of the vehicle that I had not even requested. From my experience this is a place that takes pride in doing a good job.

I called several body shops... wanted claim number.. I asked first when repairs could start this…read morewas first week December was told February then another shop, maybe 7 weeks, another said we don't know? Shannon at Craftsman was upfront and honest. I knew I could trust Craftsman with repairs. As promised everything went extremely smooth. Still had time left on rental car they set up. Did the best job on repairs. Thank you for doing what you said. You have my trust.

Drove the car in for an estimate for body work. They rendered the car unsafe to drive by removing…read morethe body panels without permission. Would not return our car. Stay away from these thieves and charlatans.