I really love how the staff is very nice and polite and the customer service is great as well and I…read morerecommend everyone to go here. This is a place where they care about your own well being and do anything they can to help with your health I give it a 10/10 !!!

Took my husband in to get relief asking specifically for an enema. They said yes.. he was stage 4…read morecancer and they knew the details. Four hours later and $920 .. they gave him a prescription for fleet which is an over the counter which did not work in the first place. Scam Ally!

I recently had to have two MRIs, and from start to finish, my visit was exceptional--but what truly…read moremade it stand out was JC, the MRI technologist. JC went above and beyond in every sense of the word. Not only was he incredibly professional and knowledgeable, but he also brought a level of kindness and reassurance that completely put me at ease. MRIs can be intimidating, but JC explained everything clearly, checked in throughout the process, and made sure I was comfortable the entire time. Additionally, I was pretty emotional about the potential seriousness of my health situation. It's not often you come across someone who combines technical expertise with genuine compassion so seamlessly, but JC did just that! He turned what could have been a stressful experience into one that felt smooth, calm, and even reassuring. The entire team and facility were fantastic, but JC is truly a standout. If you're ever in need of imaging services, I can't recommend this place highly enough--especially if you have the chance to be cared for by JC. Thank you for making such a difference!

Dr.'s are wonderful but the scheduling is a bit to be desired. They did work me in but the new…read moreappointment was an hour wait. Libby is a really super accommodating person.

I came to Elite because I fell down the stairs and hurt my knee and ankle, had to ask for a…read morewheelchair and the left me for hours without any to ease the pain. They yellow tagged me for a fall risk but I had to get to the bathroom by myself while the staff walked right past me including my dr. I have 2 torn meniscus's and a torn acl and they could have cared more then they did. it's not like I came in drug seeking didn't even ask for anything but an ice pack.

If I could give this place negative 10 I WOULD!!!! By far the most unprofessional place! Dr Temple…read moreJr has the worst! And I mean the worst bedside manner! He questioned as to why I was there? I went there because I WAS PREGNANT and was miscarrying but I was brushed off by him and heard him outside the room door say "why is she here cause she's pregnant and bleeding?!" To the nurse and it seemed he just went to a different room! The nurse came later and asked me "did Dr Temple came in here already?" Confirming he actually did in fact went to another room or place! Seemed I wasn't important!!!! Later when he came to the room he came in with an ATTITUDE and asked me "why are you here? What exactly would you like me to do?" I didn't go because I was being paranoid I went because MY OBGYN said it was an emergency I needed to go to ER per my symptoms. He didn't even bother to see how much I was bleeding or to check me at all!!!! But definitely was given one of the worst treatments!!!!!!! If you're pregnant and bleeding DO NOT! And I mean DO NOT COME HERE!!!! I did miscarry and I got confirmation and way better care at Memorial Herman summerwood!!!! This place needs to be shut down or remove that Dr who seemed to not care!!!!

Man the people over at Methodist ER Woodlands kicked ass . From the ER nurses to the Cath lab…read moreeveryone ruled . Funny but the nurse who shaved my meaty thighs was a 30footfall fan and we talked about the show she had just seen at Bad Astronaut Brewing. Then I met Dr Cunningham and his cath lab crew . So I got my probes done while listening to RUSH 2112 . Figured the space sounds would help the probe get to my heart to do its thing . During clean up we talked about rock and roll and they wanted to hear my band some listened to Die Fast . They got to hear Cars and Handsome . So man cool people and rock and roll is everywhere . Thanks To Y'all Tod W

We would like to recognize several exceptional staff members who went above and beyond during my…read morestay. Nurses Adrine, Juan, Heather, and Ian were consistently attentive, compassionate, and professional. They took time to understand the patient, anticipated needs, and made us feel comfortable asking for help at any time. We are also deeply grateful for the excellent care provided by PCAs Melissa, Cheyenne, and Yasmin, as well as Cassidy, the mobility specialist. Their patience, kindness, and dedication made a meaningful difference in my experience. While many staff demonstrated outstanding care, we also experienced serious issues that raised concerns about patient rights and safety, including effective communication, dignity, respectful treatment, pain management, and care in a safe environment. After requesting a different hospitalist, our interaction with Leyla Mehdinasab was distressing. Her approach was aggressive and dismissive, with repeated interruptions and refusal to allow us to voice concerns or change providers. This interaction escalated despite the presence of a patient liaison and the director of nursing. Additionally, during a reaction to morphine, the night nurse, Rina, did not respond promptly when assistance was requested, resulting in a dangerous delay while my oxygen levels dropped. She also administered a nausea medication that had already been proven ineffective, despite being informed that a different medication had worked, causing a return of severe nausea and vomiting. It is clear that Methodist has many excellent, compassionate professionals. However, these experiences highlight the need for accountability and re-education to ensure patient safety, respect, and quality care. We would like to know what steps will be taken to address these concerns and prevent similar situations in the future, and we expect personal apologies from both individuals involved for the lack of appropriate care and professionalism. We tried again and again to speak to the above mentioned individuals, as my daughter was only seeking an apology for the blatant disregard for their own patient bill of rights and to know how these situations would be prevented in the future, but emails have only been met with complete denial of what happened. Apparently the only concern with what happened was the "internal investigation" which didn't take into consideration my daughter's account and the medical ramifications of the reaction to the medicine as well as the lack of response from her nurse at the time. Our family will avoid this hospital at all costs and will warn others.

Horrible communication between family and hospital in order to find out status. My mom was there…read morefor 2 weeks and it was a struggle to get information. Sometimes taking 2 days before Dr called back. Different nurse every day made it harder. Can't leave a message on caseworker voicemails as it disconnects the call. They did not move my mom enough in the bed and she has horrible bed sores now. We kept getting different info on her status from different doctors - they apparently don't talk to each other. One one issue, thyroid, we were told she would need to come back as an outpatient and have a biopsy done on it. What? She's already there. Then, another doctor says she needs to have it drained. She was so weak and could not use her hands/arms to try and feed herself. They would leave the food in the room and sometimes did not come back to try and feed her. There's so much more to this story that I can't list it all here from a 2-week experience. I can only say that they may be close to the house, but we will never send our parents there again!

I've been here for 3 hours waiting to be seen. In extreme pain just for them to tell me what I told…read morethem what wrong with me. Then waited another 30 mins to be discharged

what a cluster F*#k. Doctor sent over order for test. St Luke's claims that because the doctor is…read morenot in their group they need pre-autherization in the form of my medical records. Doctor has faxed them over twice and yet they claim not to have them. Test is scheduled for next week and St Luke's still hasn't contacted the insurance company for authorization. St Luke's used to be good, but have since gone down hill.

I've been in the hospital for a week and a half trying to get answers to being transferred…read moredowntown. In between the painful burning urination from a too long utilized catheter and the disorganized daily schedule, this is not the quality of care one should reasonably expect. The food is awful, the doctors don't seem to care, and I'm just going downhill thanks to them.

Great doctors and nurses that saved my life!!! Friendly and caring staff. Clean hospital.read more

I give 1 star JUST because of some of the midwifes in the team; Everyone, and I truly mean, almost…read more98% of the people I had interaction with, lack accountability, responsibility and profesionalism. From the scheduling team, to the "patient advocate", to the "patient liason /guest relations" I MEAN EVERYONE and ultimately, NOBODY IS RESPONSIBLE FOR ANYTHING. The billing department for SEVERAL WEEKS in a row, closing or leaving early and even when asked at 3:45pm to be transferred to the guest relations department to complain, THE GUEST RELATIONS HAS LEFT EARLY AS WELL! I have been under their care from week 9 to week 33 of my pregnancy and I tell you, I just want my child to be born so I dont EVER have to ever have anything to do with Houston Methodist Willowbrook. Im too far along to be accepted into a new practice for my birth and that is the only reason why I am still here. They "overlook" small details that, prevents insurance coverage and you find out after the fact or , like me , at 33 weeks, when its too late to transfer care to another provider. PLEASE save yourself a BIG headache and possibly a mental breakdown and go to another hospital.

Had my gallbladder surgery and was taken great care of by Dr. Moparty and Dr. Patel. All the staff…read morefrom the OR, the ER and floor are so attentive, kind & professional.

This Hospital is trying to rebrand after not paying it's bills or employees. Also known as The…read moreWoodlands Specialty Hospital- They let honest, hardworking, employees go weeks without getting paid. They promised bonuses if employees would work through the holidays and a transfer in leadership while not being paid then refused to pay those bonuses. Employees were left to survive the holidays without their paychecks and their hours being canceled. The hospital even quit paying for insurance that employees had paid for, causing long scheduled operations and procedures to be canceled with no recourse to the employees that were subjected to this abuse. Some couldn't make mortgage, pay bills or even afford Christmas for their families. If they treat their employees this way, how do you think they treat their patients?

I just spent five days in St. Luke's Woodlands in Texas The…read moreplaces immaculate the staff is so incredibly kind. I can't say enough about them. From the ER to being in my private room, a beautiful large room with an incredible picture window. I wanted to adopt all of my nurses and staff Be kind when you are in the hospital pay attention to what they are doing. They are run, ragged shorthanded, and never seem to stop running to take care of us. They do it with a smile on their face they find time for you even though they don't have any time. By the way, the food was incredible. I had the option to order different if I wanted to, but the everyday regular meal was so good. I never bothered to try the side menu. Be aware if there's any chance of you falling because of a medical issue, they are gonna watch you extra. Lol I thought they were kidding about not getting out of bed until I put my foot on the floor. My bathroom was about 3 feet away and yes, I had to fix a sock and I was going to try to get to the bathroom on my own. Next thing you know, I had red lights flashing, and a fire alarm sound a very loud one. They aren't kidding. They have to arm and disarm your bed before you can get out of it. It's for our safety of taken several bad falls before they weren't gonna let me do it on their watch. I felt like I was in a hotel. It was so nice even the wall color was pretty. I'm not happy with some of the management and some things that were done and the way they were handled. Remember to be your own ADVOCATE. That being said, though, remember your nurses and other stuff, including the people that deliver your food, I had some of the cheeriest and kindest people from that area as well. I had one young lady while I was still in the ER room come in one morning. She had a voice like a beautiful bird so nice to wake up to. Thank you is not enough to say to these great people. If you are near The Woodlands in Texas and especially if you need a Heart hospital, this is the place to go

Great care and followup received for my surgery. Competent doctors and staff. Very pleased!read more

My mother recently had wrist surgery at Memorial Hermann The Woodlands Medical Center under the…read morecare of Dr. Saucedo, and I felt compelled to share her experience because she has not stopped talking about it--in the best way. From her initial consultation to pre-op, the day of surgery, and even her post-op visits, she consistently felt cared for, safe, and fully informed. She was understandably nervous going into surgery, but the entire team took their time answering every question and making sure she was comfortable every step of the way. What stood out most to her was the professionalism and genuine bedside manner of everyone involved. It wasn't just about the procedure--it was about how they made her feel throughout the entire process. That kind of care is rare, and it made all the difference. It's been a few weeks since her surgery (mid-March), and she is still talking about how wonderful her experience was. That says everything. Huge kudos to Dr. Saucedo and his team for delivering not just excellent medical care, but an experience that truly put my mother at ease.

Can't say enough good stuff about our experience here, from the pre-op registration and lab testing…read moreto the day of surgery, overnight stay, and release, it was a perfect experience. My wife had a malignant melanoma that needed prompt removal and her oncologist was able to get her surgery scheduled sooner than we had thought possible. As we were at the doctors office for an exam, she was able to get my wife in for the pre-op review and testing. We live about an hour away so this really helped as we would not need to do another trip over to The Woodlands, other than for the day of surgery. We arrived super early on the morning of surgery, the check in was easy and in no time my wife and I went back to the room where she would get ready. Everything at this hospital looks so new and clean, it really made us feel comfortable, even though my wife was there for surgery! I waited in the large surgery center waiting area, it was very comfortable and plenty of room for everyone to spread out. They have a piano in the lobby that plays remotely with no one at the keyboard, the music was so relaxing! After surgery, my wife was admitted to the hospital for overnight observation and we were able to leave the next day. She even felt the food was very good which says a lot as for most hospitals, meals are not usually well received. The nurses were so friendly and helpful and the room was quite large and spotlessly clean. I hope those reading this review never need to go have surgery but if you do, you should try to go here!