1. Kempthorn Mercedes Benz

1. Kempthorn Mercedes Benz

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Canton, OH

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Kempthorn Mercedes Benz

3.2 (5 reviews)
Open 9:00 am - 8:00 pm

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Liberty Ford Canton

Liberty Ford Canton

2.6
(11 reviews)

Both Apple Maps and Google maps says that this location closes at 7 pm on Mondays, and last light…read more(Monday night) I showed up with my partner at around 6:25 to pick up our car that was ready for pickup and they were closed.. I had already left my partner at the dealership before realizing he was stranded there in the cold.. so I had to rush back to pick him up. called today to let them know the inconvenience caused and barely got an apology and was told they'd let someone know about the issue with the incorrect time displayed. No offer to make up for the huge inconvenience. This is not the first time we have had issues like this here. I do not recommend this shop.

They are slow and seem completely unmotivated to sell…read more They also use false advertising. We were pursuing a non-Ford vehicle with over 90k miles on it. The listing clearly stated that one of the features was their "Liberty 4 Life" program. When flipping through the pictures, one of the pictures said "reasons to buy from Liberty" and the lifetime powertrain warranty was mentioned in those reasons, too. When I got to the dealership and decided we wanted the car, they told us it doesn't qualify for the program. When I asked why it says it has it in the listing, they said that all their vehicles say it. I took the vehicle to a Subaru service department and they told me it needed a transmission flush and Liberty refused to do it. They also connected the computer to it and found 3 error codes. Why didn't Liberty's service department do this before trying to sell the car to me? The tailgate was only working intermittently. The salesman gave up trying to get the tailgate to open when we testdrove it so he put the license plate in the side window. Even with that, they wouldn't explore further what the issue was because it worked later when we tried it. I had put $500 down on the car for them to hold it for me until we had the deal all worked out. I left a voicemail for the used car manager to explain Liberty 4 Life and he never returned my call. They were selling the car as is and they were sticking to that. After 2 weeks of no communication or signs that they really wanted to sell me a car and make me a happy customer, they sent me a text message saying they refunded the deposit and sold the car to someone else. I will never consider buying from this dealership. What a horrible experience.

Mainstreet Motors

Mainstreet Motors

4.0
(4 reviews)

Beware of this dealership! Steve sold us a car with a cracked frame. Unsafe for the road. This…read moredealership has the car and money for 2 1/2 months, with a promise to fix it. All we get is a run around. Last Friday we were supposed to pick up the repaired vehicle , but it was not at the car lot. No call, no car, no money. Beware of their deception. Poor business practices!

Purchased a Kia from Tony at Main Street Motors for my father. After about 8 months a problem…read moredeveloped that was catastrophic to the engine. Main Street Motors had no liability in this situation. I took the car to Kia in Alliance and they wanted to replace the motor for $12,600 and charged us over $900 dollars just to say it was bad. I brought this problem to Tony the owner of Main Street Motors and he asked me to let him pick the car up and see what the real issue was. Keep in mind that this is not his problem, it was a very weird situation with this car and Tony stepped up and towed the car to his shop and dug in. He had no reason to help my dad, who is 88 years old, but he did. Tony's shop found that the dealer was lazy and now the car is fixed, for much less than they were asking. The car business has such a bad reputation, Main Street Motors is not part of the problem. If you are looking at an automobile I can't recommend this dealership enough. Quality of cars combined with high character ownership makes this a no brainer to buy a car from them. I have to buy my 16 year old son a car, and I will be buying from Tony at Main Street Motors. Thank you Tony for all you did. David Laliberte

AutoNation Ford North Canton

AutoNation Ford North Canton

2.4
(47 reviews)

We've bought four cars from this particular dealership because of how fantastic their sales team…read moreis. We first met Josh Stamps on a random visit and he was so nice. We've since returned multiple times to see Josh and work with him on finding the right vehicle for our needs. I appreciate how upfront they are about trade-ins and they've given us fair trades for all the cars we've traded in.

happen. I purchased my Ford Maverick on April 27, 2026. The transaction itself was very smooth, and…read moreI'd give my salesperson, Josh, 5 stars. He was young but very pleasant and easy to work with. As far as buying the car went, everything went smoothly. The issues began after that day. While I was there, I called my bank to get the payoff numbers and wrote everything down: the bank's name, address, phone number, account number, payoff amount, and daily per diem. These figures were all prior to a payment that was due the following week, which was fine, since my bank would eventually reimburse me. A week later, my salesperson contacted me to say they might need the payoff information again. At that point, I sent him a screenshot with all of my banking details, including my account number and the bank's mailing address. After two weeks, I checked my account to see whether the loan had been paid off, and it hadn't. I followed up, and was eventually given the name of someone in the accounting department to handle the situation. After looking into it, he told me they had sent the payoff to the wrong bank because they'd pulled the wrong address online. I asked how that could happen when I had sent a screenshot with the exact information needed. I never got an answer, only that he would get it handled. Getting it resolved was the priority, but I still don't understand how they could send a check on my behalf to whatever bank a quick online search turned up. I sent him the same banking screenshot, and to his credit he followed through and resolved it, though it took 30 days from the date of purchase to get my loan paid off. In the meantime, I was about to make another payment on a vehicle I no longer owned. On top of that, the amount they paid off was not the payoff figure I gave them, but that amount minus my payment, roughly $450 less than what we'd agreed on. As I said, the purchase was the easy part. But how can a company handling your finances be this careless? They sent the payment to the wrong place, didn't act on it until I pushed (apparently not a priority once the car was sold), and paid about $450 less than agreed because the payoff amount had changed. My strong advice if you do business with them: get everything in writing, wait until everything is fully completed before posting your review, and if you have a loan payoff, watch your account closely to make sure they follow through in a timely manner.

Kempthorn Mercedes Benz - car_dealers - Updated July 2026

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