Friendly - yet not pushy! They're a used car dealer....so you get what you get, but they are best…read moreto deal with, have very good selection with fair prices. They've been there and they'll be there. Nice guys

Mike was very helpful, not pushy, informative, answering all our questions. Fair pricing. Easy to…read moredeal with and very efficient in closing. Highly recommend them.

Tom is a straight shooter and the vehicle I bought was exactly as it was described. Thank you and I…read morehope to buy again from you someday.

Great dealership that stands by their word and are not out to take advantage of you! They do…read moreeverything they can to make sure you are happy with the purchase you make! Genuinely nice people are hard to come by at dealerships and this place is one!

Both Apple Maps and Google maps says that this location closes at 7 pm on Mondays, and last light…read more(Monday night) I showed up with my partner at around 6:25 to pick up our car that was ready for pickup and they were closed.. I had already left my partner at the dealership before realizing he was stranded there in the cold.. so I had to rush back to pick him up. called today to let them know the inconvenience caused and barely got an apology and was told they'd let someone know about the issue with the incorrect time displayed. No offer to make up for the huge inconvenience. This is not the first time we have had issues like this here. I do not recommend this shop.

They are slow and seem completely unmotivated to sell…read more They also use false advertising. We were pursuing a non-Ford vehicle with over 90k miles on it. The listing clearly stated that one of the features was their "Liberty 4 Life" program. When flipping through the pictures, one of the pictures said "reasons to buy from Liberty" and the lifetime powertrain warranty was mentioned in those reasons, too. When I got to the dealership and decided we wanted the car, they told us it doesn't qualify for the program. When I asked why it says it has it in the listing, they said that all their vehicles say it. I took the vehicle to a Subaru service department and they told me it needed a transmission flush and Liberty refused to do it. They also connected the computer to it and found 3 error codes. Why didn't Liberty's service department do this before trying to sell the car to me? The tailgate was only working intermittently. The salesman gave up trying to get the tailgate to open when we testdrove it so he put the license plate in the side window. Even with that, they wouldn't explore further what the issue was because it worked later when we tried it. I had put $500 down on the car for them to hold it for me until we had the deal all worked out. I left a voicemail for the used car manager to explain Liberty 4 Life and he never returned my call. They were selling the car as is and they were sticking to that. After 2 weeks of no communication or signs that they really wanted to sell me a car and make me a happy customer, they sent me a text message saying they refunded the deposit and sold the car to someone else. I will never consider buying from this dealership. What a horrible experience.

always good service, alway honest evaluation, always friendly! Mike has been in business for many…read moreyears and is certainly some one you can trust.

Owner Mike of Pat & Mike's Auto Sales always offers great service and prices on anything he does,…read morebe it for car repairs or auto sales. He is a great local businessman who takes great pride in the integrity of his shop and everything he does for customers. He answers questions honestly and evaluates the situation fairly. I really appreciate this business and Mike as a great businessman. Thanks for everything Mike!

Do NOT give these people a single cent unless you want your car to randomly catch of fire or your…read morethrottle cable to snap on you on the highway. Chuck looked me dead in the eyes and said he doesn't check his cars out before selling them. If I could give negative stars, I'd give -10.

If I could give no stars I would... I advise anyone looking for a vehicle to go to his this place…read more I purchased a vehicle from them they were paid in full. When it was time to take my car to pass ECheck it failed they had rigged the vehicle so when the check engine light was to illuminate it wouldn't. I advised them of it not passing them had my car for days claiming to have repaired it and it failed the second time with the same codes appearing. I would advise to go to a reputable shop for anyone looking for a vehicle. I even paid half on the repairs they claim were made and still failed.

Bait and Switch I call up to this dealership to inquire…read moreabout a vehicle. Ram 1500. Its on their website. I call to see if they still had it in stock. I gave them the stock number. They said yes we still have it. Let me confirm with my manager. After a few moments they confirmed that they still had it. Since I was only 10 minutes away, I decided to drive up there. When I get into the dealership and inquire about the Ram.....U guessed it. They said it was sold. I told them That I called 10 minutes ago. Was it sold in 10 minutes.? They said no it was sold a couple of days ago. WOW!!~ then they wanted to put me in any thing that they threw at me. NO THANKS!

How rude Service manager Ken M treated me !! perception, personality body language goes with…read morecustomer service!He needs retrained!!Then they reached out today to tell me it didn't happen, shame on you !!! In about an oil change that I was told I was going to receive but as a manager all he had to say sorry this doesn't go with your maintenance package but no Ken came with his disrespect!! Like I came to steal 6quarts of oil shame on you for even responding with covering up bad behavior

Service is everything. We had an emergency a month ago and our vehicle was taken to Diehl…read more Had we known then what we know now, we would have had it taken elsewhere. There's no one running the service department properly. They don't have mechanics. They have techs. And they don't have enough. And the one tech who they refer to often, has either called off sick, or he's on vacation. Regardless, they blame him for delays. I believe they are making up lies! It's gone beyond upsetting! It's our main vehicle, we've had to borrow cars from family to get around. A loaner has never been offered. I see the lady who owns Diehl is advertising on TV. Good luck. I can buy a car anywhere but if their service sucks, they will never see me again. This has been hell.... I'll update if things get resolved before June 1, 2024 I'll remove this complaint if resolution can be achieved.

Terrible service here buyer beware do not buy a car from here they sell lemon vehicle and have u…read morequalified mechanics working on the vehicles

Sold us a lemon in January of 2026. Had concerns of mechanical issues prior to purchase, agreed to…read morehave the issue fixed. Issue did not get fixed and was given back with same issues,; they took it back to be remedied again. And within 3 weeks the engine oil was black and basically non-existent. Had it changed, and now the dashboard is like a Christmas tree and there are metal shavings in the oil. Not to mention, sold a vehicle in winter with bald tires. If you're looking for a vehicle, I'd look elsewhere.

Beware of this dealership! Steve sold us a car with a cracked frame. Unsafe for the road. This…read moredealership has the car and money for 2 1/2 months, with a promise to fix it. All we get is a run around. Last Friday we were supposed to pick up the repaired vehicle , but it was not at the car lot. No call, no car, no money. Beware of their deception. Poor business practices!

Amazing service. I typically went to the dealer. I took my car to Jeffs for service this time. The…read moreprices were great and the manager was very accommodating and through. Highly recommend Jeffs service department

I want to personally thank Howard, Hans and Jeff the owner for addressing the concerns raised on…read more my 2018 Audi S5 sportback that I bought last May 2022. Howard and with Jeff's support addressed the concerns and exceeded my expectations and i am very grateful for their help. Jeff's Motorcars stands for quality and trust and I am pleased to say i give them five stars. I will be back in years to come for another purchase. Thank you guys. These guys know cars! Al R.

happen. I purchased my Ford Maverick on April 27, 2026. The transaction itself was very smooth, and…read moreI'd give my salesperson, Josh, 5 stars. He was young but very pleasant and easy to work with. As far as buying the car went, everything went smoothly. The issues began after that day. While I was there, I called my bank to get the payoff numbers and wrote everything down: the bank's name, address, phone number, account number, payoff amount, and daily per diem. These figures were all prior to a payment that was due the following week, which was fine, since my bank would eventually reimburse me. A week later, my salesperson contacted me to say they might need the payoff information again. At that point, I sent him a screenshot with all of my banking details, including my account number and the bank's mailing address. After two weeks, I checked my account to see whether the loan had been paid off, and it hadn't. I followed up, and was eventually given the name of someone in the accounting department to handle the situation. After looking into it, he told me they had sent the payoff to the wrong bank because they'd pulled the wrong address online. I asked how that could happen when I had sent a screenshot with the exact information needed. I never got an answer, only that he would get it handled. Getting it resolved was the priority, but I still don't understand how they could send a check on my behalf to whatever bank a quick online search turned up. I sent him the same banking screenshot, and to his credit he followed through and resolved it, though it took 30 days from the date of purchase to get my loan paid off. In the meantime, I was about to make another payment on a vehicle I no longer owned. On top of that, the amount they paid off was not the payoff figure I gave them, but that amount minus my payment, roughly $450 less than what we'd agreed on. As I said, the purchase was the easy part. But how can a company handling your finances be this careless? They sent the payment to the wrong place, didn't act on it until I pushed (apparently not a priority once the car was sold), and paid about $450 less than agreed because the payoff amount had changed. My strong advice if you do business with them: get everything in writing, wait until everything is fully completed before posting your review, and if you have a loan payoff, watch your account closely to make sure they follow through in a timely manner.

Rude service advisor and getting conflicting quote for just diagnostics. My confidence in the…read moreservice department is low. I then said i was going to just take my truck and the manager asked why and then said bye.. have a good day and turned his chair. Lindsey the service advisor was rolling her eyes and cutting me off when i was speaking. Beware! The reviews are spot on. Go somewhere else.