My vehicle was repaired in the time frame estimated, calls were returned promptly and my vehicle…read morewas even vacuumed our prior to me picking it up. Staff was very professional and knowledgeable. While I hope to avoid being in another accident, I would utilize their services should I need to again and I recommend Ferrin's to others.

My experience with Ferrins was not in least a pleasant experience. The city I live in one of their…read morecity trucks backed into my car while it was parked at the public library. So I asked around who should I take my car to for repairs and ferrins auto collision was recommended. So I took my car for repairs after the city I live in cut me a check for the cost of repairs. I left my car in their possession on Monday so here is Thursday and I go pick up my car after I asked them to come pick me your because I had no way of getting so they dragged their feet all day long they didn't give a shit they already got paid but I gaurentee they would have no problem coming to get me if I hadn't paid them in advance. So I go to pick up my car on Thursday and Friday he fist thing I noticed was my windshield was cracked in two places which I know was not the case when I dropped it off so the idiot who I don't know what he does comes out and tries to blame me when the damage was done while in their possession. So asked him how my windshield got cracked he said he did know and that he would look into it which is the same as saying Fuck were not going to do anything. So if you live in Safford Az do not I repeat so not take your car there because once they have your money it's FUCK YOU. So our of a possible 5 stars they rate a -19

Quality work and apparently I need this review to be 85 characters... what is up Yelp?!? Do you…read moreexpect us to be writers now?

I wasn't sure about Prime Collision because they have so little reviews but I called them and they…read moresaid to come down and they would quote me a price on my tonneau cover when I got there. I got the price on the cover and I got the price on the whole truck too, and I went with the whole truck price they did an amazing job and a amazing price. They out did their self and they repaired things that weren't included in the quote and did not charge me anymore. Repaired 3 dents, gave me new tail lights, and tinted my windows. I was totally amazed when I finally saw my truck. They broke a piece of molding on my inside door latch but they are working on finding the piece to repair it. I will definitely use them for any work in the future and refer everyone that needs body work to PRIME COLLISION. JACOB AND HIS CREW DID AN AMAZING JOB and kept me informed throughout the whole process. THANK YOU

I have been doing business with Joe for several years, he has always been honest and upfront. The…read morecompany location and service are very good. I do most of my own mechanic work but a few times I needed more expertise. Joe has given me options on parts and ideas how to save a few $$$ as well. Great business.

Thank you Joe! Me and my boyfriend were driving back from Texas heading to Phoenix when we…read moreaccidentally hit a tire in the road. It ended up breaking the radiator which left us unable to drive, we stopped in Wilcox and took our car to Joe's first thing in the morning. He was extremely helpful and got the part ordered the same day as well as fixing the cooling fan! He got us our car back the next morning!! I cannot express how grateful we are, he did an honest and fair job and made sure we were updated throughout the whole process. If you are looking for a place to get your car fixed, without a doubt he is the best! Thank you again Joe for your help and getting us back on the road so quickly.

I will be taking my car in again, just to have a minor fix on the fender. But I will say that the…read moreowners here go above and beyond to make sure their customers are happy and taken care of. If any of you need some work done on your car. I highly recommend Ricks.

Ever since I walked into their office, I was greeted professionally and treated very well. I think…read morethat they show off all their service requirements all their bills right out front. You can see them at a very good place to bring your car. I have done it and I have been so happy.

Very helpful and friendly. Very straightforward about everything and upfront about prices. They…read morewere able to send a tow truck immediately and get us out with in the same day. Would recommend.

I brought my 2014 Chevrolet Corvette in to get a new front end installed. Joshua greeted me and got…read moreall my contact information. Travis gave me a very favorable and fair estimate for the installation. The body shop stayed in contact with me throughout giving me weekly updates on the status. Whenever there were any questions, they always reached out and ensured I was consulted. The production manager, Carlos, made sure the entire install process was followed, start to finish with the final step being a quality check of the work. I am happy with this body shop. They are professional, communicative, and dedicated to the customer experience. I would highly recommend this body shop for all your automotive repair needs.

Actually I've not spoken to them but they quickly reached out to me and gave me some information…read moreand did a very rough quote. I appreciate the proactive approach- I've got to carve out some time to get over there to get more info.

No idea who they have running the desk but he's incredibly rude. Talks over you when you're trying…read moreto talk and knows he's being rude. Acknowledges it and then proceeds to be disrespectful. He had no idea who I was and talked to me that way I can't imagine how he treats his customers on the regular.

This company cares about their customers. I originally scheduled to have a tech come out to me, but…read morethe owner Ralph saw that the damage in my paint was too extensive for a mobile job. He called and offered to take care of it personally at his home and didn't charge me any more for a job that proved to take more time than they first thought. Two days later my car looked great. You can't tell the keyed scratch was ever across the whole side of my car. Ralph is really great, and cared about the car just like I do.

This service is amazing. I sent in pictures, received a quote, and the technician came to my house…read moreand was able to complete the repair in my garage, paint and all, within a few hours! The car looks perfect again, and there was no hassle with a rental car or body shop. Quote was fair. Highly recommend!