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    Ken Autoworks

    2.5 (2 reviews)
    Closed 8:00 am - 6:00 pm

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    Services - Ken Autoworks

    Auto battery and fluid recycling

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    Advance Auto Parts

    Advance Auto Parts

    1.7
    (6 reviews)

    So I just called this location to get a part while sitting in the store lot. The manager told me…read morethey were closed. The website, sign on the door, and the map says they're open til 11. I walk in he says man I'm just tryna get out of here smh. I just turned around and left won't spend my money where someone would lie to me to leave early.

    Two months ago I stopped here to buy some coolant for my truck. Prices were SUBSTANTIALLY HIGHER…read morethan Autozone or Walmart. But I noticed they were offering a $7 REBATE on a gallon of Antifreeze. I sent the rebate form in and after TWO MORE MONTHS I finally got my "reward card" from Advance. Took it into this store on Lindbergh and the staff was RUDE, CRUDE and totally INCOMPETENT. They could not figure out how to process the $7 REBATE that their own company had sent me. One A-hole asked: "WHERE DID YOU GET THIS? WHERE DID YOU FIND IT?" As if I had found it on the sidewalk somewhere. The DARK complected sales associate walked off from the counter because he said: "I CAN'T DEAL WITH THIS TODAY." The two other morons told me "THE CARD HAS NOT BEEN ACTIVATED." So I called the tollfree number on the card and the person said "THE CARD IS ACTIVATED AND READY TO USE." When I tried to swipe the magnetic strip, their system was UNABLE to read the strip because, as I was told the strips on SOME CARDS DO NOT FUNCTION, and that the counter guy would need to just type in the numbers to make it work. THE BLACK CASHIER WALKED OFF and some booze breath white guy took the card and told me they COULD NOT ACCEPT THEIR OWN REBATE CARD. Hands down, the MOST INAPPROPRIATE, UNPROFESSIONAL, DIP-STICK half-wits I have ever encountered at a retail establishment. I own 32 CLASSIC CARS and WILL NEVER GO TO ADVANCE AUTO PARTS AGAIN. Time to board up the store and go OUT OF BUSINESS, because you have no brains and no ethics. What a collection of LOSERS ! I was about to have them order an alternator for me, but their inability to accomplish this SIMPLE TASK made that impossible.

    Autozone

    Autozone

    3.2
    (5 reviews)

    My son and friends were supposed to leave town this morning in my car. Last night, we realized a…read moretire had a hole in it. My husband got up early to get it fixed so they could leave as early as possible. We also realized, his car needed new tires and one was bad enough to deem it unable to be driven. So it went into the shop. Our daughter left her new apartment to come home and her car wouldn't start. To say it was a crazy day, is a little bit mild. We swapped cars all day to make things work and my husband was able to get my daughter's car jumped and running. He drove it to an autozone near his work only to be told they couldn't change the battery. It's a 2019 Rogue and there was something that prevented them from putting in a new battery. My husband said the excuse sounded sketch and made up so he came home and called Autozone in Ferguson. They said they should be able to do it. He called me about 35 minutes later RAVING about Tom E and how he was not only able to do it, he went the extra mile to get it done very quickly and efficiently. He (Tom E) realized the other location had put a little bit of a distrust in my husband and he wanted to rebuild that. We were so grateful (especially our daughter who loves her car) that he was able to not only do it, but so quickly. Well done to this location! We won't be strangers.

    My battery light came on in my vehicle and my car nearly shut down while I was driving it. Scary…read morebecause it was nighttime. I got it safely towed to the location on 10871 New Halls Ferry Rd, St. Louis, MO 63136, getting there at approximately 10:20 pm. Closing time is 11 pm. My idea was to get them to simply check my battery and if necessary purchase a new one. I got inside and 3 employees, security, and possibly an off-duty employee were chatting and counting down their drawers. Understandable. It was almost closing. I requested the battery check and after maybe 10 minutes of searching, I was told they couldn't find the battery check tool. Also, they couldn't run a diagnostic, they couldn't sell me a battery and they couldn't assist me with jumping my car. Lastly, I asked for the number of the regional manager or an 800 number to inform Autozone about this experience. I was then told they didn't have that information. It wasn't written down anywhere. It's not on an advertisement sticker for customers. They simply didn't have it. I've utilized Autozone for YEARS but thanks to this experience, it will be the last time.

    Certi-Fit Auto Body Parts

    Certi-Fit Auto Body Parts

    1.0
    (2 reviews)

    My grandfather and mechanic referred me to this place after a person hit my car. All I needed was a…read morefront bumper and fender. Normally I don't go to any auto body shops alone because of how women are treated. But yesterday my grandfather as well as my mechanic were busy so I figured I can grab the parts on my way home from work. I was told by Ronald or Donald, that they only have the fender but the bumper would still be out of stock for the next few weeks. I asked him did he think I should wait on the bumper so that I can purchase both parts at one time. He told me that the company didn't care whether I bought the parts are not, that it wasn't going to hurt their feelings. I was so utterly confused by this comment because I asked a valid question. I'm not sure if he was trying to impress another man that came in that he was friends with, but he just was so rude. All he needed to let me know, was that I have the choice of waiting on the other part to purchase both, but by that time the part may be gone. It's that simple. Why bring up anything about me hurting your feelings when it was SUPPOSED to be a place of business. My dad was livid when I told him about my experience because he always gets my parts from the location in Hazelwood. He also tried to offer me a job after talking to me with such disgust and rudeness. I wouldn't dream of working in a place like that alongside a person like that !! I won't be spending another dime here. This was yesterday by the way. I've never wrote a review online but I was so surprised. Another customer suggested I go to well fit. They have similar parts and maybe better customer service. Ronald you should be ashamed of yourself !

    Horrible customer service, guys will cut you off when trying to talk and very pushy. i would NOT…read morerecommend this place if your looking for quality customer service.

    Ken Autoworks - autorepair - Updated August 2026

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