I first met Seth when I had AC issues several years ago. He was prompt & reasonable. I then called…read morehim again about 18 months ago after the storms. He sent another guy out to check out my system. Fast forward to this summer & I was having a tough time reaching him. I needed new ductwork & I needed the system reinstalled cause it was no longer level. I was in the process of getting estimates when I mentioned Garland air. Well I was talking to a tech when Seth starts texting me. He was on my phone... guess I had accidentally called him. He asked to come out & give me an estimate. I said ok. A few hours later his son showed up who was also very polite. Zeke & Connor crawled under the house & took pics & videos. This was a few days before Christmas. Seth showed up & reviewed everything then gave us an offer. We agreed & he was here at 9am the next morning. They worked all day & night & made sure everything was working great. The next day my husband crawled under the house (old house) to see how it looked. He said it looked very professional. The ducts were tied up off the ground (unlike previous installs) the huge system was completely clean & level. The only thing we had to wait for was the steel cover. The cover finally came in & Seth came to install it today. I was in a meeting so I missed him but he still did a great job. I wanted to update my review because I have had so many terrible AC companies out here. Most of them are unreliable & don't do such great work. The companies that are generally reliable are quite expensive. Garland Air does great work at reasonable prices. I am so glad I accidentally called him that day. I will forever recommend Garland Air. They aren't afraid to get dirty to finish the job. I had at least 5 others out here that gave me estimates for new ductwork yet they never actually looked at the ductwork. They even stayed until 10pm to make sure it was all perfect prior to leaving my house. If you're in need of a new AC company... I highly recommend Garland Air. Thanks again guys! Happy new year!

It's so nice when you find a great company who is honest, has good pricing and who will go the…read moreextra mile. Garland Air is one of those hard to find gems and I highly recommend them. I was introduced to Seth a couple years ago and have used Garland for several repairs and maintenance needs. Yesterday, Seth and team evaluated replacing my AC units damaged from a hurricane. Seth recommended repairing the units, at a fraction of the replacement cost. He did the work right then and worked well into the night to finish the job. He was once again very quick to respond, very honest in his evaluation/recommendation, very fair in price and went way above and beyond to get the job done! I'm so impressed and thankful I have a great company to turn to when needed!

After having a very poor experience with another high profile Tampa AC company (ask if you want to…read moreknow who), I was happy to find REM. My first experience was 3 years ago when their tech Chris got our old, failing 14 year old, contractor-grade unit working temporarily in a very hot Florida August until we could get a complete replacement from them a week later. (which I feel was reasonably priced). The replacement unit and process went well and we've been very happy with the new AC. Our power bill went WAY down with the more efficient unit (it took about a year to fully realize the savings since we are on Tampa Electric's levelized billing plan). Fast-forward 3 years - our unit started "short cycling" (turning on and off quickly). We found this was probably due to the very hard water deposits and sludge in the lines that happen in our area. REM was able to get someone here quickly and it turned out to be Chris! (our original technician) It says a lot that REM keeps employees for extended periods of time. Chris quickly cleared our lines, performed additional maintenance and gave great advice. A word of advice - when you get a new AC unit and they offer the preventative maintenance package, TAKE IT.. We didnt and this repair was the result. We've now signed up for the twice annual maintenance and will avoid a repair in the future. I don't do tons of reviews - this is genuine - I'm a happy customer for REM but not compensated at all for posting my opinion.... CA from Riverview, FL

Chris did a great job. He was very thorough and professional. I would highly recommend REM a/c.read more

I had a very disappointing experience with 3HAC. I originally scheduled an AC maintenance…read moreappointment, but on the day of service, after waiting 4.5 hours with no communication at all, I finally received a call saying the technician would not arrive until another 2.5 hours after my scheduled time window. I was understanding about the situation and agreed to reschedule for the following week after being promised I would be the first appointment of the day to make up for the inconvenience. Unfortunately, the rescheduled appointment was just as frustrating. With only 15 minutes left in my 8 AM-1 PM appointment window, I still had not heard from anyone and had to contact the company myself. Instead of accountability, I was given excuse after excuse about why the technician did not arrive first as promised. I was even told their internet was down, which was supposedly why nobody contacted me. The lack of communication and reliability from this company is unacceptable. Customers should not have to chase down a business for updates on scheduled services. The only positive part of my experience was the technician himself--he was professional and did a great job. If he freelanced, I would absolutely hire him directly in the future. Unfortunately, because of the poor customer service and repeated scheduling issues, I will not be using 3HAC again.

3HAC is awesome! Trustworthy, reliable and fast! Brian, Jeremy and Nick were wonderful. When we had…read moreour AC issue they walked through all the necessary steps to get it fixed and got our AC working in tip top shape. We've been with them since 2018 and we let all our friends and family know to use 3HAC.

They were called to my home on an emergency on Monday evening. AC was blowing hot air. They came…read morein. Told me that they did a diagnostic, which they charged for, and claimed a part needed changing. I did everything they said. Over $600 charged. By Tuesday evening, 24 hours later, same thing AC blowing hot air. They came back Wednesday. Now the diagnostic says it is the sensor or sensors. They recommend I replace the unit. Interesting because on Monday night they recommended I pay $189.00 more to have yearly maintenance. You would think they would not offer yearly maintenance on a unit that a day later they think should be replaced. I would stay away and try someone else unless you think the above is the way it should be.

I had a serious air issue and Air Support was there to resolve a complex problem. The techs were…read moreprofessional and even cleaned up the area after working on the air handlers. Great Company and Highly Recommended. Brad

AL has been to my house twice for Air and once for Heat. I…read morewill never use another HVAC technician. He is fantastic. Very reasonable on his prices and a fast worker. I would recommend him to any of my friends or family. Before I found Al, I had the bigger companies come out several times for various HVAC issues. They were a nightmare. Never again...

Unbelievable service. Called him at 5:30 pm he was here by 7:30 had it fixed and gone by 8:00 pm…read more Super nice man and most of all HONEST He charged me a very fair service call and left us smiling. Highly recommend Ollie. I am not one to trust service companies but I do trust him.

We definitely recommend. Professional and prompt. Responded…read morequickly to our call-the technician was very knowledgeable. Will use for all future service.

I just got a new air conditioner installed replacing a 17 year old air conditioner. Any time air…read morewas recommended to me by several people as being professional, honest friendly, and has reasonable prices. They first came out and inspected my current air conditioner and found it had multiple problems. After much deliberation, sense new units are expensive. I decided to get a new one. I was given quotes for repairing my old unit and a quote that I asked for for a new unit. There was no sales pressure. They do not work off of commission. The gentleman owns his own business. He was patient and answered all of my questions thoroughly. And once I made the decision a day and a half later, he was installing the unit. I highly recommend them for service work as well as air-conditioning replacement. Great job !!!!!!

We have called Anchor Air for 3 days now. They have come out and found nothing wrong. So today I…read morethought it's hot in here and sure enough it was 82* in my house! We paid $200.00 3 days ago and still nothing has been fixed! I'm so disappointed in this company taking my business somewhere else!

I'm sad to make this review. My experience with Anchor wasn't promising to fix my AC issues. My…read morehome was reaching 90 degrees over 2-3 days. After having to wait another day until a tech was sent to my home, I thought the AC issue was repaired and I'd be resting at night with cool air. No so, within hours there was HOT air coming from the vents. My son was guessing the tech could have crossed some wires in the wrong way. So my husband called the company back and again we wouldn't see anyone until the next day. So I had another day and overnight in the high 80s, near 90 degrees. The new tech said, according to him, the previous guy did make an error with the thermostat. By the time this new guy left, he had cool air coming from the vents. I paid him the $195 service fee. Wellll, not so fast! The cool air only lasted about an hour before the heat was back. I turned off the system and began to seek another company. I came to Yelp and discovered a company I used last year, which I had forgotten the name, and noticed my review. Yahoo! I am thankful because that AC company, who is a small business who has been in business for over 50 years, came to my rescue with a short time on the day I called. I didn't have to wait another day or go through another night trying to sleep in high 80s-90 degrees. The business techs even arrive earlier than the promised timeframe. Within 45 minutes the problem was located and fixed. It did happen to be at the thermostat. Tech pulled out his smartphone to locate the online manual and within a few short minutes the AC was back to providing cool air once again. Their service call and repair only cost me $79!!! AND it kept creating cool air all night long. The set temp was reached before midnight. I slept well and I'm very happy with my new forever AC (see my review) company. Bad news here is Anchor is sinking their ship of poor customer service and high charge! So I'm getting off the titanic and into the rescue boat and riding off with MY new AC partnership for all my AC needs!

The owner Mark is truly amazing. He goes above and beyond to help you out with all your air…read moreconditioning needs and he knows his stuff. He does not try to sell you a bunch of stuff that you don't need he tries to do everything he can so you can get the most used out of your air condition unit. I have recommended him to all my friends and families and I'm pleased with everything he has done. A+++ thanks again mark you know the definition of customer service and you go above and beyond for your customers. Rebecca M.

Two years ago I had a new HVAC system installed by Air Conditioning & Heating of Tampa Bay. They…read moredid a great job, gave me a great price and were professional and finished the job on time! Fast forward to February of 2024! I noticed that the HVAC unit did not seem to be working properly. I contacted Diane at AC & H of Tampa Bay and she set up an appointment to have one of their technicians inspect my HVAC unit. The next morning, Bobby thoroughly inspected my HVAC unit and upon completion he advised me he wanted to speak with the staff at the main office because of concerns he had regarding my condenser unit. Thirty minutes after he left my residence, Bobby called and advised me that the condenser unit needs to be replaced. The main office later called me to set up a date and time to have this work done. On the date and time promised, Jeff and Jose from the AC & H of Tampa Bay arrived with the new condenser unit and began the installation process. By the afternoon, my new condenser was up and running. Before Jeff left, he advised me he wanted to schedule a return visit when the outside temperature was warmer to insure the pressures in the unit were correct. He explained the work he did and reassured me that this defective unit was merely an adoration. I fully understand that on occasion any part in a mechanical device can fail. What I must point out was the professionalism displayed by this company from every single employee. They were kind, courtesies and were genuinely interested in getting my HVAC problem repaired. The labor was under an extended warranty I had with AC & H of Tampa Bay along with a warranty from the manufacturer of the condenser unit. All costs associated with the unit and its replacement labor costs were covered by that warranty! A warranty with Air Conditioning & Heating of Tampa Bay means exactly that, they stand by their word and you are covered! This is a family owned and run company and it shows. The are dedicated, professional and most of all HONEST! If you need your HVAC system repaired or a new one installed, these are the people to go to. I highly recommend this company and will continue to hire them when I have HVAC needs! GREAT JOB!