had an issue with a starter they had replaced and they fixed the whole issue in good time 100% free…read moreof charge due to the warranty they offer on parts , and out of good nature , really appreciate it guys THANKS!!

They lost the only key to my Acura MDX and are refusing to pay a locksmith or replace the ignition…read moreto address the issue. I plan to file a small claims case as soon as possible, seeking approximately $4,000 for the value of the car and money invested into it, plus compensation for the loss of use as I am a severely disabled woman. The key was dropped off on August 15th between 9:30 and 10 AM. They admitted having lost the key a few days later, affecting when they could tow it from the shop near where it died. They eventually did tow it as it could shift into neutral and I'd been calling for estimates and getting stonewalled by them wanting to know with whom I left the key or a description of the employee. They don't give their names or wear name badges and I am an autistic woman with neurological impairments meaning I cannot recall names and match with faces until I'm well-acquainted with someone. They also overcharged me $200 on a prior repair by placing an estimated amount in a service charge column and I was initially willing to use that credit balance on subsequent work, but that is no longer possible.

Service like the old days! I confirmed the Internet pricing over the phone…read more.. Drove an hour and a half to get there... They completely honored the Internet price and did not try and add anything else..... They got within $300 of my Carvana quote for my 2023 Mazda CX 50. Good enough for me! Overall, a fantastic experience!! I got an incredible price on the Land Cruiser. But I did not haggle for it, it was listed on their website.

I am from out of state. Had to get my scheduled oil change and tires rotated . I was greeted by…read moreChase the service advisor. He was very helpful and friendly. Service was done in a timely manner. They even washed down my car. Great service

In May of '25, I was in need of a newer, more reliable vehicle, after driving my Mom's old truck…read morefor 5 years, it had more than 191,000 miles on it. Being a disabled veteran, I need reliable transportation to get to and from my V.A. Clinic appointments in Rockford, and up at the V.A. Hospital in Madison. I received a letter that I was preapproved for financing at Majeski, so I made an appointment. Mel and Sean were really nice, listened to my story and my needs, and they were able to take the old truck in trade, and put me in a beautiful 2016 Chevy Cruze. They allowed me to take it on a test drive, and have my mechanics check it out, and then we worked out a deal. I'm happy with my new car, and feel much more safe and secure, and the most pleasant surprise is, the "compact" Cruze feels like a BIG CAR when I'm driving it! If you like my review and give them the name Bradley Colson, I will get a referral if you purchase a vehicle. If you're looking for a great car and a great deal, I just hope you find both! Update ~ 1-15-26: I've been driving this car for 8 months, and it's been trouble-free and so comfortable, and the best part, RELIABLE, for more than a dozen trips back and forth to the hospital! I am over the moon for this little car, and the gas mileage is FANTASTIC, too, double what I got in Mom's old truck!

My partner and I were on a road trip & started having car problems around Dixon. After calling 4…read moredifferent local auto shops listed by Apple maps with no answer, Breedlove's picked up almost immediately and was able to give us excellent advice on what to do to get back on the road. We are happily on our way and are so grateful to the gentleman who answered!! Thank you!!

The best automotive shop in the Sauk Valley Area! Honest and good prices. They make sure to not…read moreoverlook anything showing how much they care about their customers safety!! Thank you!

Had a major coolant leak that T/A couldn't fix. These guys had me up and running in about 2 hours,…read morewith new coolant lines, coolant and had them do a couple other items while I was there. Very professional, clean facility. Definitely recommend this shop for competent, fair priced repairs.

Super fast and honest! I was 85 miles from home one night and my car was making a horrible noise…read morewith nasty fumes. I was worried it wouldn't make it home safely so I stopped at Casey's off I-88 and asked for referrals for car repair shops. One of them was for AutoDoc and I am so glad I called. They looked at my car right away with no appointment. Seconds later I was good to go-at no charge! Part of the heat shield they said I didn't need rusted and was about to fall off. I really appreciate their honesty. The owner, Jon Setchell, could have told me anything and ripped me off, but he didn't. Thank you. I made it home safely and no further issues.

I brought my 2002 Chevy Silverado there to get brake work done. They changed my calipers rotors…read more Brakes and brake lines still had no brakes and they said it was done when I said the brakes still work to the floor. I brought it back and they said it was going to be more money so I had my son do the work they even replaced my tires, but said I didn't want new beating done so three brand new tires. We're going flat.

I had my daughter's​ Honda CR-V windows​ tinted here​ last fall. They did a great job! Very…read morereasonable cost, they did good work and the​ windows look great!

This guy Tony was so helpful. Car broke down middle of the night. He towed is to his shop, gave us…read morea ride to a hotel, and had the car fixed by 11 the next morning. Then he picked us up at the Walmart we walked to. Super friendly dude who earned our business if we lived in the area even though he knew we didn't. Knew exactly what our car needed after a moment of looking at it. Wasn't too expensive either.

We bought a car purchased the extended warranty for a Nissan rogue the sales guy made it clear for…read morerepairs with this warranty we need it to be serviced here....had a bad sensor had it towed there from in town part got replaced a few days later same problem happens as before but we're in rockford after hours so going by what the sales man said we had it towed to dixon $300 bill because we were under the impression it HAD to be serviced at ken nelson....the service guy explained that was not true insurance would of covered the tow to the closest dealershipfor repair and we would of just had to pay the deductibleof $120 for repair but again that wasn'tknow to us so we felt we had to pay to get it towed to dixon....great so he said it was the same part and Nissan would give us a $130 check and that was guaranteed and that the service manager would just have to sign off on it. A few MONTHS later we call no call back so we stop in just to have the manager tell us ohh sorry I was just about to call you...IM SURE either way sorry dont see that happening and basically found out everyone here Is just spinning us and will lie to your face about customer service that we've been going back and forth with for months....depending on who you talk to that day theyll always have a different answer for you first and last car I plan to buy from this place....don't bother!!!

I got a good deal on a used Jaguar. The reason I am leaving a five star review is because there was…read morea mechanical issue on the car that my mechanic found a few days after I purchased the car. The only reason he even found it was because we were doing some preventative maintenance. I was out of state so my mechanic took care of the issue and Ken Nelson reimbursed me. This is called after-sale service. They made sure the issue was resolved and that I was happy.