I'll give it 2 stars. Coming from out of town they gave me the out the door price over the phone…read more Great job! Went from 43k to 53k!!! 10k in dealer mark ups!!

Can't hold up there side of the stick for extended warranty and trying to scam people for 12k worth…read moreof warranty is just wrong, I hope yall do spill right and fix yalls mess yall made.

The crew at the help me with a hard to find part. They went above and beyond to assist me.read more

The worst experience ever. Finance person is a slimy weasel and will add fees you've said no to…read more Take your business elsewhere. Never do business here they are awful.

Under new management and it shows! We didn't have an appointment on Saturday but they helped with…read moreno hesitation. We had a great experience with Jimmy Truong. Jimmy took his time with us. He broke down what some of the tricky car tag lingo meant and had so much patience as we decided on which SUV. We ended with a beautiful Palisade and couldn't be happier. All the staff at the dealership was friendly while we waited for everything and kept offering us whatever they could to make us comfortable. I will definitely keep doing business with Shottenkirk Hyundai. Many thanks to everyone that helped us.

I recently purchased a brand-new Hyundai and had an amazing experience working with Jimmy Truong…read more From start to finish, he was professional, knowledgeable, and never made me feel pressured. He took the time to answer all my questions and made the entire process smooth and stress-free. If you're looking for exceptional customer service and someone who truly cares about helping you find the right vehicle, go see Jimmy Truong for your next Hyundai. He will take great care of you!

We had a very good experience at the dealership that started with a very professional sales…read morerepresentative, Juan Munoz. Not only did we feel like we got the best deal on the truck we wanted, they gave us added value by agreeing to install a 5th-wheel hitch and plug in the bed of the truck. They also provided a new loaner truck while that was being done and completed the work sooner than we expected. The only glitch that cost them a star was having to go back to resign some paperwork that was not dated correctly. We would recommend calling Juan at Classic Chevrolet in Granbury if you are in market for a new or used vehicle. He was great! Hal and Sandy Graham

Service and the body shop is TERRIBLE! Over 3 months to get a bumper for my 2024 Chevy truck…read more They held my truck hostage. Now 1 1/2 weeks for my Equinox for a filter issue no call from the service department. Drive to Weatherford if you need a dealership. Granbury is a waste of time!!

I went in to their new location for an oil change on my Frontier. The check in procedure went fine…read moreand the car had the oil change completed in about 45 minutes. Then into the car wash and parked outside. That was normal. That is where things went downhill. I waited 1 hour 15 minutes to get checked out after the service! The checkout procedure was terrible. No communication with me about the delay. I finally told the service writer about my long wait and he said he is working on it. I saw my keys on his desk for 45 minutes and nothing happened. Once he did work on my paperwork it was done wrong 3 times. I caught the mistakes before paying. The people at the checkout desks were unorganized and had no communication among themselves. I never had any delays or problems at the old dealership service department. Something changed other than going to the new location. The new facility is very nice but that doesn't cover up the inefficiency of the service writers upon checkout. I saw other people getting frustrated with their long waits too.

Bought a brand new Nissan Sentra in 2021 at 31,000k miles ac blower motor goes out. Keep in mind…read morethis is a part that lasts 10-15 years. The vehicles might be nice at first, after a couple of years you'll notice parts starting to "fail" and "break" on brand new vehicles. I cannot recommend staying away from Nissan as whole enough. Not to mention this specific dealership sales reps harassing you. Repeatedly calling you after you buy a vehicle with them to trade it in. 15 times in two weeks. AVOID!!! Response; the vehicle is no longer under warranty. Apparently it is 4 months past. The service department wants to charge 720$ to replace the part. The mechanic down the road only wants half. Since it's no longer under warranty, there is no reason to ever bring it back to Nissan. (Also look at the trust pilot, and angry consumer reviews) this place has gained a reputation for shady practices. Just had my vehicle fixed for 100$ turns out it was a blown fuse. Nissan tried to charge me for a whole ac blower motor. RUN FROM THIS PLACE

Peter Arguijo was absolutely amazing! He helped me pick the right truck for my business needs and I…read moreultimately got a great deal! I'll definitely be returning in the future!

I bought my dream car today here! It was an amazing experience with the crew here! They are…read morestraightforward and professionals. Especially my salesman Peter, he is nice and helped me make a good deal! I will definitely recommend to do business with him next time!

We bought a Chevy Trailblazer almost 2 years ago. We have nothing but good to say about the people…read morewe've dealt with or the vehicle we bought.

Had a car not from them,went here to look as some people told us they were good.Found a car we…read moreliked here that we got in November of 2025 one week after getting it the airbag light would come on randomly and turn off stabilitrak and traction control on it.It was a 2013 gold tahoe and had issue after issue I was very very excited for this car until this and until paying $650 for this car a month with insurance and payments combined just to have this many issues.We called and asked if they could fix it as we were told it was as is but wanted to see if we bought the part if they would as they told us they would. Unfortunately this came with being told it could take two days for them to even look at it and we'd have to leave it there and this was our only car and they knew that.When I went there I saw someone waiting and a car in the shop that looked to be like it was getting worked on so not sure why they could be there and we couldn't when we had no choice.Since we got the car it's been issue after issue we were not informed about and it's issues that don't just happen overnight someone that works here knew something no doubt about that.They knew we needed something safe as we had an infant and feel like they took complete advantage.We replaced the body control module for $500 almost $600 with programming,the alternator,battery and still nothing would fix it.They refuse to help,scam you.Sunday evening (5/17/26) we went to start it and it wouldn't even start whatsoever.My husband called and told them to come get it and the first thing that was asked was if they needed a tow truck for it before he even said what issue it had.Save your money and do not go here no matter how good it seems i'm very very disappointed in them and expected better from them with what we were told.Go anywhere they will take and take and put you through so much with a car that supposedly had no issues.Also the payoff amount with what we paid did not add up $573 to be exact that doesn't just go missing randomly.