The worst experience ever. Finance person is a slimy weasel and will add fees you've said no to…read more Take your business elsewhere. Never do business here they are awful.

DECEPTIVE practices to say the least. They will tell you the out the door price then tack on a…read morecrisp cool $3k and claim they "dealer assisted" with some warranty items and never disclose an amount and tell you it was REQUIRED for the loan. Your 20 yr old kid looks at the sheet on his One day off during the week and notices the amount. So we called to be told "oh no it's wasn't required you can remove those items" uhhhh hello it was already financed and allegedly it was required by the lender. So what's the lie? I still get to know. So take your money anywhere else or bring a lawyer and a lie detector with you to financing.

Jennifer was quick to get to me in the bay when I arrived. I dropped off the vehicle and the text…read morecommunications regarding my vehicle was easy and convenient: Thank you Will be returning. I did return y'all and the customer service from the get go was PHENOMENAL. Cathy was my sales agent and she was ready and willing to jump in and help me get into a car. It was challenging situation and her and John the manager are top notch! I also dealt with Brandon in Financing and Tom another salesman and everyone was a pleasure to work with! Thank you Cathy for your service and keep up the good work! They have earned a lifer for business. Thank you everyone!

I would never recommend this dealership. Dishonest and unprofessional business tactics.read more

Service and the body shop is TERRIBLE! Over 3 months to get a bumper for my 2024 Chevy truck…read more They held my truck hostage. Now 1 1/2 weeks for my Equinox for a filter issue no call from the service department. Drive to Weatherford if you need a dealership. Granbury is a waste of time!!

Service department is extremely slow keeping our vehicle for 2 1/2 weeks. I have never heard so…read moremany excuses as to why they couldn't finish the job. Also did not call when the vehicle was promised to inform of that they needed it longer. Also $750 more than the estimate. The name is Jerry Durant Chevrolet at this address.

Huge location! Lots of selections. The GM was super friendly and has great taste in boots…read more Paul's manager (sorry we didn't get your name, thank you for the test drive) was super helpful, great at listening, has solid customer service skills, and is friendly. Mr. Paul Garrett... Customer Service - It would have been nice to be informed that the vehicle was double booked for an appointment, and was being processed to sell to somebody else. We called at 1 PM and made an appointment for 6 PM. The trip was a little over 2 hours one way. As we were pulling up around 5:30 we were texted that the vehicle was sold. Listening Skills - Had you asked us if we were flexible on color, trim, or model you might have been more helpful in focusing on what we were looking for. Integrity - The statement of there is absolutely no 2022 Nissan Kicks SR available, they are only in transit. FYI...https://www.nissanusa.com/shopping-tools/search-inventory is a tool hosted by Nissan that helps find the exact vehicle, where it's located, and if it's either available or in transit.

Bought a brand new Nissan Sentra in 2021 at 31,000k miles ac blower motor goes out. Keep in mind…read morethis is a part that lasts 10-15 years. The vehicles might be nice at first, after a couple of years you'll notice parts starting to "fail" and "break" on brand new vehicles. I cannot recommend staying away from Nissan as whole enough. Not to mention this specific dealership sales reps harassing you. Repeatedly calling you after you buy a vehicle with them to trade it in. 15 times in two weeks. AVOID!!! Response; the vehicle is no longer under warranty. Apparently it is 4 months past. The service department wants to charge 720$ to replace the part. The mechanic down the road only wants half. Since it's no longer under warranty, there is no reason to ever bring it back to Nissan. (Also look at the trust pilot, and angry consumer reviews) this place has gained a reputation for shady practices. Just had my vehicle fixed for 100$ turns out it was a blown fuse. Nissan tried to charge me for a whole ac blower motor. RUN FROM THIS PLACE

Peter Arguijo was absolutely amazing! He helped me pick the right truck for my business needs and I…read moreultimately got a great deal! I'll definitely be returning in the future!

I bought my dream car today here! It was an amazing experience with the crew here! They are…read morestraightforward and professionals. Especially my salesman Peter, he is nice and helped me make a good deal! I will definitely recommend to do business with him next time!

We bought a Chevy Trailblazer almost 2 years ago. We have nothing but good to say about the people…read morewe've dealt with or the vehicle we bought.

Had a car not from them,went here to look as some people told us they were good.Found a car we…read moreliked here that we got in November of 2025 one week after getting it the airbag light would come on randomly and turn off stabilitrak and traction control on it.It was a 2013 gold tahoe and had issue after issue I was very very excited for this car until this and until paying $650 for this car a month with insurance and payments combined just to have this many issues.We called and asked if they could fix it as we were told it was as is but wanted to see if we bought the part if they would as they told us they would. Unfortunately this came with being told it could take two days for them to even look at it and we'd have to leave it there and this was our only car and they knew that.When I went there I saw someone waiting and a car in the shop that looked to be like it was getting worked on so not sure why they could be there and we couldn't when we had no choice.Since we got the car it's been issue after issue we were not informed about and it's issues that don't just happen overnight someone that works here knew something no doubt about that.They knew we needed something safe as we had an infant and feel like they took complete advantage.We replaced the body control module for $500 almost $600 with programming,the alternator,battery and still nothing would fix it.They refuse to help,scam you.Sunday evening (5/17/26) we went to start it and it wouldn't even start whatsoever.My husband called and told them to come get it and the first thing that was asked was if they needed a tow truck for it before he even said what issue it had.Save your money and do not go here no matter how good it seems i'm very very disappointed in them and expected better from them with what we were told.Go anywhere they will take and take and put you through so much with a car that supposedly had no issues.Also the payoff amount with what we paid did not add up $573 to be exact that doesn't just go missing randomly.