My 87-year old mother has had more appointments cancelled than kept at this place in the last year…read more Someone needs to accompany her and, although they've been telling us she is overdue to be seen, they keep cancelling and rescheduling to days when no one is available to take her. They are not responsive to my chart messages for rescheduling the appointment in January that is now in April--when no one can get her there. The left hand doesn't know what the right hand is doing. Beware!

Don't even try to get an appointment, unless you like phone tag. It took me 2 weeks. I finally had…read moreto call the main office and get someone to transfer me to the appointment maker. Who immediately told me how busy she was cuz all she did all day was make appointments. I mentioned I was unhappy it took so long with the phone tag and no one ever answers the phone. Suggested maybe getting extra phone help. And she tells me she doesn't need help, I need patience. Like it's my fault. Dang, hope I don't have to call to confirm. F- lousy customer service - no ownership - scapegoating the problem and just outright indignant. I could tell she had heard that complaint before. But it's our fault, not theirs.

Buyer Beware! My experience with Olympia Multi-Specialty Clinic wasn't about the quality of the…read moremedical care--it was about the complete lack of billing transparency. Before scheduling my colonoscopy, I had multiple conversations with the clinic about insurance coverage. I also contacted my insurance company, which told me a preventive colonoscopy would be covered at 100% with no copay, deductible, or prior authorization. I relayed that information back to the clinic and completed all of the required pre-procedure appointments and paperwork. At no point did anyone explain that the findings from my previous colonoscopy could change how this procedure would be billed or that I could end up owing nearly $1,400. After I received the bill, I was told for the first time that because polyps had been removed during my colonoscopy nine years earlier, this procedure was billed differently. That information was apparently known before my procedure but was never shared with me, despite my repeated questions about insurance coverage. I wrote a letter to the billing manager, never received a response, and was later told there was nothing they could do and that my account could receive fines and be sent to collections if I didn't pay. My advice to anyone scheduling a procedure here: don't rely on being told it's "covered." Ask for the CPT and diagnosis codes, ask specifically whether your medical history could change how your procedure is billed, and verify every possible billing scenario with your insurance company. I wish someone had given me that advice before I received a surprise bill.

The staff is horrible! Tried to make an appointment and supposedly they never got the referral but…read moremy doc's office sent it twice. Horrible people. Based on that I don't trust their physicians either!

I had an appointment last June, Sat down with. He showed me blocked blood vessels, then said…read more " open heart surgery may not help, but stents could work, I was Worried because I only had 18% use of my Heart, so I asked about Donating my body to science, Dr GOLESKI said " where do you think your going, you going to live another 20 years" my response was " wow, do I have to" It has been almost year since first operation, my heart now works at 47%, the people like in best shape Ever only have 55%, so I am great This guy is a rock star, second to none, explained everything, told me good, possible bad, after surgery in my his follw up was increadable, I Highly Highly recommend him to anyone who will listen, he saved my life ＼(^_^)／ Oh Dr, Go Lions Ian Bruce​​​ ​​

Top Notch! I would recommend all of these folks. I'd do it there again if I could! Thank you Dr…read moreKing and associates.

So tired of excusses! been trying to schedule an appointment change, going on 4 business days with…read moreno responce! Told their phone system is'nt working! Totally unexceptable! Need to fire who ever is in charge! Of course they don't want you to know who is incharge! Just want your insurance infvo so they can bill you! Total BS! Need to fire them all and start over!

I am shocked that multicare has allowed pulse heart institute to operate in association with their…read morename. You will die waiting to get a call back, the communication is none existent. At the beginning of the year I called the Puyallup location for 28 consecutive days and was unable to make an appointment. The only fix I found was to email the leadership at multicare. I would NOT recommend pulse heart institute for any of my loved ones dealing with ongoing heart issues. When you meet the staff they are pleasant, and caring, but getting to that point is agonisingly difficult. It would seem that this organization is woefully unqualified to provide the level of care necessary to be associated with Multicare.

Putting in all my health care notes into medical AI from the past ten years. Apparently from Dr…read moreSpeck's notes, I have microcardia and a small stroke volume. It's caused me problems for years I could have avoided if she'd just told me.

I am sure she is a lovely doctor and she has some great reviews…read more.. But for the "Lifestyle" form of practice you are going to have to pay an extra 900-1200$ a year to even see this doctor (This is not covered by insurance-it is a membership fee so now medical care has come down to paying for a gym membership)...so instead of 15 minutes with your doctor you get a whole hour... This is where medicine is going which is sad. It is all about the almighty dollar-pharmaceutical companies and now doctors. I won't be fooled again in CA I also did a membership medical facility- it really wasn't any better-I paid for parking at their fancy office- I paid my co pay and plus the membership and they promised the same thing more time with a doctor...It wasn't really anymore time- even though my doctor was nice and personable. What happened to old fashion doctors where you pay your copay and you call it a day? There is no way I am going to line this doctors pockets with an extra 1200$ a year...I am sure she is making plenty of money without her fancy membership fee...what is this Equinox for doctors.

I see that a previous review gave a 1 star. That person's experience must be rare because I have…read morebeen treated by Kitsap Cardiology clinic for over 20 years. Dr Johnson is friendly and competent. Only bad thing is that they are so sought after that for a routine appointment there is a long wait time.

They are hideous as far as communicating with patients. They leave you in the dark about what's…read moregoing on with your health care. I am aware that the doctors themselves are talented, as well as the nurses. Dr. Segerson is well thought of, and his nurse is a fine nurse. So I have no issue there; they're good doctors as far as i know. My issue is how their front office staff is snippy, and how you have to call them and stay on them to get basic information. As the cliche goes, you have to be your own health care advocate, but I had an experience of being treated nastily for being my own health care advocate. I called and found out that an appointment for some complicated procedure had been scheduled for me, without my knowledge, and when I started asking questions, the receptionist hung up on me. I experienced that as disrespectful of someone who has a life-threatening health problem (atrial fibrillation), and was simply trying to get information about their own care. That was one of the moments when you know that as a patient, you're a piece of meat being processed at the meat-processing facility.

You would be hard pressed to find a better physician and person to be your doctor in all of…read moreSeattle. I came back to Seattle practice Emergency Medicine in 1988, and met Peter as part of the Cardiology staff at Northwest Hospital. Always helpful, never flustered and an excellent clinician. His personality and caring have not wavered over the years. I had and have trusted his wisdom and judgement throughout the years. I became a patient a few years ago and from that perspective have no complaint. He gives time and explains clearly his direction and thoughts. Something that is unfortunately lacking in this day and age. Hope he never retires!

Peter A. Demopulos, MD i do not know we you give this worthless 5 stars…read more Christina with the office of Dr. Demopolis at Swedish heart and vascular she is worth less she does not know what she's doing

I saw Dr. Burnett for many years, very unorganized and rushed, never re-evaluated my meds even…read morethough my blood pressure and heart problems continued over the years. I moved to Arizona, saw a new cardiologist, he immediately changed 3 of my 4 meds and blood pressure went from daily 175/99 or higher to 117/77! Everyday!!! I am thrilled. Thank you new doc!!

If you or your parent needs a cardiologist, this is the office. First, easy parking and it's close…read moreto their office. Second, outstanding staff. You are not a number, sometimes first names are used as if we're neighbors. This really reduces the stress from your day. Dr. Burnett himself finds the time and 'the moment' to be with you. When it comes to cardiology, your heart health, the south Seattle area should be very pleased to have this doctor.

I got a PFO closure procedure done at the Overlake Cardiology Clinics. Before and after the…read moreprocedure, I had to make multiple visits to Cardiology including consultation, TEE, post procedure, and Echo cardiogram. First off all, the procedure went extremely well. Dr. avilas and his team have done an amazing job. There absolutely zero complications during and after but even if there were, I would have freaked out much due to all the heads up I was given during consultation. All staff were amazing. I felt like a very important customer and they really seem to care about my well being. I hope none of you have to go thru what I have gone through but I highly recommend ecommend Overlake Cardiology if you must.

So, I go to the ER yesterday because I am have something going on with my heart. They run lots of…read moretests and the ER is great. I am told to follow up with one of the cardiologist. I was given a monitor to keep on for 48 hrs and today I call to get an appointment with one of them. I am told that the earliest I can see this doctor is 10 weeks away!! What the heck!! Really? I could croak before then!! I was at this clinic about 10 yrs ago and saw a doctor who was totally disinterested in me and my heart. He was dismissive and even seemed bored. So with 2 strikes looming, I am not sticking around this horrible clinic for the final strike. This care is awful!

We were referred here, I think because the Overlake name impressed someone. Don't be impressed. The…read moreOverlake Cardiology Clinic is the most ghetto doctor's office we've been to in a long time. My husband had major open-heart surgery at UW Medical Center last week. We got out of the hospital yesterday after 6 days. They wanted us to follow up today to adjust the new medication and I wanted us to stay on the Eastside because it's so much closer. If it was a single-story building, you'd swear you were in a trailer. The whole place is CARPETED... OK, I can see that in a waiting room, but how on earth do you keep carpeted exam and procedure rooms clean? You don't. Even the RESTROOM is carpeted... I think that's disgusting in a home, never mind in a doctor's office!! How many years of pee splashes into carpet are acceptable? Really? The room was cramped and it was clear that none of the hard surfaces are wiped down regularly. The hand-washing sink was BONE DRY, and the soap dispenser, plain old Softsoap, looked undisturbed. There was a cotton ball with blood on it discarded on the floor, clearly visible. WTF? The nurse came in, all "ma'am" and "sir" -- that's OK once, but unless you are three years old, you do not need to start or end each of your sentences with that word. I understand when you are speaking to me. She set up and ran an EKG, putting the sensor stickies on John with her bare hands (no gloves) without cleaning the sites first with an alcohol prep pad. The walls in this clinic are so thin that HIPPA is a complete joke. You can hear ALL of the conversation in the exam room next to you. (This becomes more important in just a moment). My husband has a long incision over the sternum bone, which they cut open to access his heart; he also has two large surgical-drain incisions, several tiny ones through which instruments were passed, a central-line incision on his neck, and more IV- and blood draw-puncture wounds than I care to think about. These incisions are NOT yet healed and since he's a diabetic, there's an especially high risk of infection. Dr. Holder finished up in the exam room next to us, wished them a good day, walked out, entered our exam room without even knocking, and offered to shake my husband's hand. John pretended not to notice, looking him in the eye instead. The doctor proceeded to ask a ton of health-history questions, the vast majority answered on the intake paperwork I'd just filled out. Dr. Holder is somewhat hard of hearing, and my husband, not feeling well at all after being kept waiting for 45 minutes (we were 10 minutes early), started saying "Fine" or "OK" after the doctor would ask him to repeat his initial longish, detailed answer. Here's the kicker though (and the reason we're going to report him to the Health Department). Dr. Holder didn't wash his hands before he went to examine my husband. He didn't put on gloves. He didn't even use sanitizer gel. I stopped him by saying, "I don't mean any disrespect, but you need to wash your hands first". Dr. Holder replied, "We have facilities outside the rooms, and I used it before I came in." This was a direct and obvious LIE. We didn't hear him run water, use a paper towel; we didn't see his wet hands and said paper towel; we didn't see him rubbing sanitizer gel, nor did we hear him activate the dispenser. He then said, "You're right, you shouldn't let anyone touch him without washing their hands first." He stepped out of the room, KA-CHUNK got some hand sanitizer gel, and came into the room rubbing it all over his hands. The alcohol vapors were overwhelming... how did we miss the ones he'd presumably created mere minutes before? He examined my husband, again, without gloves, something that ABSOLUTELY would not have happened at UW. He made all sorts of pronouncements about my husband's condition, some correct and some incorrect. He didn't recognize the manufacturer of John's mechanical aortic valve, ATS Medical, maker of the second-most popular replacement valve. He went to use his stethoscope on John: I raised my eyebrows and pointed to the sink; glaring at me, he went back into the hallway, got some hand-sanitizer gel to rub on the stethoscope, drying it off on a paper towel before continuing. In the end, his demeanor was mostly kindly, but he is past the prime of his career (he is 69). His clinic is shoddy and unsanitary. He is hard enough of hearing that I don't see how his stethoscope work will be as accurate as that of someone with full hearing function. I wouldn't let him anywhere near me to do surgery, and given that a lot of cardiology is life or death, we are crystal-clear that he is not even going to get the chance to TALK to us again. We're going back to the UW system where hand-washing, gloves, gel in/gel out, equipment and room cleaning procedures are all clear, posted, and followed without a second thought as they should be!

I just returned home from my appt with John today. Overall, my experience was great! The hospital…read moreis very impressive. Clean, properly labeled Suites, and there is a Starbucks right in the lobby. I had been referred to John because I have a family history of Heart Disease. I am young, but wanted to have everything checked out. My results were normal. John didn't even have to take time to talk with me, but he did. He was understanding and kind. He asked a lot of questions and listened to what I had to say. He showed me pictures and thoroughly explained what exactly should be happening and what was happening. I have never had such a wonderful, welcoming, and educational experience with a doctor. And no, there were no hand washing issues here. Everyone was very clean and they are so efficient I didn't even have to sit down to wait for a room to open up.