As a physician myself I have pretty high standards for things like bedside manner and clinical…read moreacumen, and I am very satisfied with Sand Dermatology and in particular, my provider Dr. Saleh! I came here to get some scars and keloids looked at, and I had a super smooth experience. The office staff were very polite and kind, and I was seen on time without issue. Dr. Saleh is very knowledgeable, very much living up the stereotype that dermatologists tend to be the top of their medical school classes he did a punch biopsy and injected some steroids, and years later I have minimal recurrence of my scarring and keloids. Definitely planning to come back here soon for some other skin issues! Edit: I very embarrassingly wrote the wrong name of my provider -- review is now updated to reflect the correct name

5 stars to Sand Derm, this place is LEGIT. These aren't fake stars. They really are a fantastic…read moreestablishment and I have to say Dr. Lauren Duffy is my personal fav. She is attentive, I never feel rushed, she has a great eye for those detail spots that i get worried about like cancerous moles! For some reason her chemical peels work better on my face just because she has the magic touch! Lol! I get more compliments on my skin than I ever have! I'm on a mission to send everyone I know to her cause she is just a great gal! Thank you Sand!

Great office! Very professional and very friendly. Dr. Nguyen very professional and nice he saw my…read moreissue within seconds and diagnosed it and treat it well, seeing huge improvements!!!

Disappointed with PRP Microneedling Results and Experience…read more I had high hopes for PRP Microneedling after seeing so many positive feedback from people I know after getting the treatment , but unfortunately, my experience didn't live up to the hype. I have shared all this with Dr and his staff but still would not acknowledge that I got little to none results. After bringing this to the Drs attention on my follow up appts (8 weeks later) I was told it would take a few sessions to see noticeable results, I was extremely disappointed I just didn't feel like risking another $1000 for just in case results . Sadly, I saw minimal improvement in my skin texture and my face In fact, I experienced more breakouts after each session, which only made me more self-conscious. Considering the high cost ( $1000 per session) the results just weren't worth it for me. I know it works for some people, but I don't think Dr knew how to use the depth of the needles since he expressed that he wanted to go deeper next time, (which I found out later that that's a big nono on PRP procedure) but I wish I had managed my expectations better or looked into other options more thoroughly before committing. Don't waste your money at this place where the Dr will not acknowledge that treatment did not work.

Found a great dermatologist closer to home! The staff are kind and welcoming, and the office is…read moreclean and bright. I like that you are see timely and Dr. Hou is friendly and knows her stuff! She addressed my concerns, got me in and out timely, which is much appreciated! Thanks for being amazing!

I called the office and spoke to someone named Marcie. She was incredibly rude and cut me off…read moremultiple times when I had simple questions about prescription refills. She was so unhelpful and added to my stress regarding my current rosacea flare up (which is triggered and worsened by emotional distress). She essentially hung up on me at the end. Please retrain your staff on basic respect and people skills. Absolutely unacceptable. I agree with other reviews that said that the office staff need improvement.

I had such an awesome experience with Dr Kennedy. She answered all my concerns and even told me not…read moreto spend money in areas I didn't need. It made me feel like she was genuine about what I truly needed, when she could have easily guided me to spend more. Thank you Dr Kennedy and team, I HIGHLY recommend this office!

I went to Grace Dermatology because my armpits were living their own independent, sweaty lives…read more Like... not "a little warm," I'm talking full-on stress response to existing. Dr. Kennedy was amazing. Super normal about it, didn't make it awkward, and immediately validated that yes, this is a real thing (shoutout to Hyperhidrosis for ruining outfits everywhere). We went over options and picked what was best for me. My LIFE. CHANGED. I can wear colors now. I can raise my arms without fear. I am no longer checking my pits every 10 minutes like I'm on surveillance duty. Staff were friendly, clinic was clean, and the whole process was efficient and not a hassle. Highly recommend seeing Dr. Kennedy if your deodorant has been fighting for its life and losing.

I myself was very disappointed with Dr Rohan who also wanted me to see a plastic surgeon to remove…read morea spot on my face. I found it odd and went to another dermatologist who burn the thing off without any issues!! Needless to say she lost all credibility in my book!!

Back in 2022 I saw Mary Kate Rohan for a skin check, she had a concern about something on my…read moreshoulder and wanted me to see a plastic surgeon. Also, she recommended some product and I willingly purchased. 1. The product was junk. I know good skincare, that was nothing skincare. 2. I admit I was annoyed by following strict covid protocol in long after we were open. Made me wonder how "doctor" a doctor is still requiring masks. 3. Plastic surgeon for a biopsy? My other derma cut Himself. Maybe I had to schedule a second visit, but plastic surgeon! Really? I smelled kick back I went back to my original dermatologist, I returned to my good product. That thing on my shoulder was nothin; thankfully. So why now write this? This doctors office has been practically stalling me since 2022.I didn't return, that doesn't mean monthly calls and letters for years. I actually blocked the number. I see that they have continued to leave messages in my blocked folder since 2021. Things weird y'all. Glad I switched, regret going,

This review is long overdue. It's been 4 and a half years since I got the keloid surgery on my…read morejawline here. Biggest mistake of my life coming to this practice . Lauren balbas was my usual P.A that I saw regularly and she's okay . Sorta cares , sorta doesn't . First time I asked her what I should do about the keloid on my jawline .She said I should just do steroid shots in my keloid making it shrink in size instead of cutting it off via surgery .There's a high chance of the keloid just coming back twice the size she told me if I cut it off . I agree and don't do the surgery . Silly me . I come back a year later and ask her the same thing . She says I should just do the shots . I agree to do the excision of the keloid because there's still a chance it could go away , right ? and she has to ask Edward Kramer to get approval . Edward Kramer walks into the room . Keep in mind he has two students doing a shadow day with him today . One guy and one woman who's name was Julie Kramer , who I believe is related to him . He takes a look at my keloid and pretty much agrees to do the surgery . He doesn't try to convince me to just do the steroids shots which is the best thing to do I have learned only afterwards . Seems like his judgment this day cost me a lifetime of insecurity and ugliness . Either he has no idea what he's doing or he wanted his shadow day students to just "see" something happen this day so they can get some real life experience . Oh boy was that a bad decision . I feel like him being the head dermatologist of this practice that he should have convinced me more not to do the surgery that day . He has way more knowledge than me about the pros/cons of the surgery . Below are some pictures of before , during, and after the surgery . What's even more wild is I came back here after the surgery to just do steroid shots on something they started !!! The steroid shots made the keloid smaller. This time Edward Kramer was in charge of seeing me when I would come back monthly for these steroid shots . He made my keloid on my jawline way more deeper than it should with the steroid shots . Now if you look at my jawline on both sides of my face , you can tell one side is deeper than the other . Ridiculous ! This man has no idea how to treat patients . It's funny he was super nice to me everytime I came for the keloid shots like he knew he might have caused all of this . Don't bother seeing Edward Kramer . He's a terrible dermatologist .

This place has great people and great doctor. My son had mohs procedure today and has had many…read morethings removed and we are always happy with the care.

I've been coming here since April 30, 2025, and I honestly can't say enough good things. I first…read morecame in with active acne, dark marks, and scarring, and from the beginning I felt genuinely cared for. Every provider here is wonderful I don't recommend one specific doctor because they are all amazing. My treatment plan was very thorough and thoughtful. We started with oral medications, skincare routines, and facials, and my doctor took the time to try different oral options to see what worked best for my skin instead of rushing the process. Once my acne was under control, I moved on to laser treatments to help with scarring and pigmentation, and the improvement has been life changing. This place truly feels like a second home. Every single provider I've seen has been kind, patient, and knowledgeable, and you can tell they genuinely want the best results for their patients. I also want to give a special shoutout to Marisol at the front desk, she is honestly the reason I love coming in. She is so patient, welcoming, and kind, and she always makes my day better the moment I walk in. Little things like that matter so much. They even have snacks and drinks, which just adds to how comfortable and welcoming the environment feels. I've attached my before and after photos because the results speak for themselves. I'm so grateful for this office and everyone who works here.

The front desk experience was extremely disappointing…read more My first visit to this clinic was actually very positive. My insurance declined the payment at the time, and Dr. James kindly gave me a discount to help me out. That left such a good impression on me that I continued coming back afterward. Even when I previously had an allergic reaction to medication prescribed here, I chose not to complain because I trusted this clinic. So when my lips suddenly became swollen this time, this clinic was still the first place I came to. Unfortunately, this experience felt completely different. The front desk staff simply kept repeating that I had to pay $150 and made no effort to communicate my situation to Dr. James. Ironically, when I explained my insurance situation to the doctor directly, he did try to check for me. After my surgery, I still had questions about the procedure itself and wanted to briefly speak with the doctor again, but the front desk just told me there would be post-care later. I understand doctors are busy, and I was completely willing to wait. I had just undergone a small surgery, asking to briefly speak with my doctor should not feel like asking for a special privilege. Her tone makes me feel like I need her approval and she is the security to guard the doctor. All of these was not an issue when I was in the DTLA location, the doctor always follow-up a little bit when I check out and both the cashier and front desk are friendly. Costa Mesa and DTLA locations gave me completely different experiences. After being a customer for years, what disappointed me most was that the attitude only became nicer after I expressed how upset I was. Why I should even have to argue with her when my lip is still numb? If the front desk staff's role is mainly financial and they do not have basic people skills, then they should not be in a front desk position at a medical clinic. A professional front desk staff member should at least show some level of care and empathy toward patients, especially patients who just underwent a small surgery and are already stressed or uncomfortable.

My skin has completely changed 180. I still get some breakouts time to time, but it's pretty rare…read more Overall, my skin's tone, brightness, and oil has been great. Dr. Song was kind enough to share with me my before and afters. The after photos aren't even what my skin looks like now. It looks 10x better now with ligher scarring. I'm so happy I found this place and am continuing to maintain my appointments even though my skin is better.

Just came back for update after 10 months. I am happy with my skin. Confident with make up.read more

Four weeks post-op and love the results of my lower face/neck lift. Dr. Bui never disappoints!read more

I had a tummy tuck a very long time ago and it still looks great! Dr. Bui is amazing! My obgyn…read morerecommended him.

Well, another round of skin cancer surgery. Thank you Dr. Hick and the wonderful staff here!!!…read moreCancer sucks but all gone

Dr is great. Billing is terrible, worst of any medical office I've visited. Received several bills…read moreat different times (with no description of services rendered) for one simple procedure, in addition to a separate lab I never requested. Worst is contacting their billing dept to simply get clarification for the different charges, with the rep having such a bad attitude, cutting me off, and trying to hang up the phone. I now see why there are so many negative reviews here regarding their billing.