Adam Carolla describes this as the shit moat. The castle is amazing, but we have to slog through to…read moreget there. We have these talented doctors, but to get to them we have to navigate a front desk that is going through the steps without thought, wed we leave vms for all appts friday to confirm they are coming in the day before an appt we call and let them know the dr is out (on the same vacation he has been out for all week) to say fyi the dr won't be there and call to reschedule. there's not thought to improving the process, because no one cares and no one wants to get fired and theres patients everywhere and each patient doesnt bill enough for anyone to care if they have to jump through hoops. so basically its every doctor. gilded castle...moat of shit.

This review is for their response time which is none. If you get referred to them by your…read moreinsurance, immediately request for a new location. It's rare that someone actually answers the phone and if you do you'll be talking to someone from the valley that like talks this and stuff, you know. I offered to email or fax my letter of authorization but they didn't want it. So here we are, two weeks from approval and still no call back. If you want delayed care, this is the place for it.

Dr. G and everyone at restore have taken care of of me for years after a car accident. He is a…read morefantastic doctor.

Dr Germanovich seems like a cool guy...but to diagnose me with a leg length discrepancy off a…read morepelvic x ray alone is medically ignorant. I've been to 3 other doctors since and had imaging proving I do not have a leg length discrepancy. Not only did this waste my time in treating back pain and cost me money in buying expensive custom shoes but it also severely worsened my pain. Prior to seeing dr G I had my radiculopathy under control it's been 2 months since I saw him and it's still worse than when I saw him. I can't speak about his ability to do epidurals or nerve ablation but there are some unsettling reviews on here. TLDR Dr G should have had a full scanogram ( a special x ray done with rulers) done before telling me to push through the pain of shoe lifts but he didn't he is severely mistaken which is embarrassing as it's well known muscle guarding from a bulged disc can pull up a hip. A message to DR G please do some more research I know shoe lifts worked for you but everyone is different thanks for trying to think outside the box though I do appreciate that A message to a potential patient...get a second opinion!!! Stephen Varela

I want to express how incredibly grateful I am for the care my grandma received in the Emergency…read moreDepartment at UCI Medical Center in Orange. From the moment Dr. June Sadiq walked into the room, I could tell he was genuine, compassionate, and truly cared about his patients. He took the time to listen, answered every question thoroughly, and made my grandma feel comfortable during a stressful time. What stood out most was that he never made us feel rushed. He was attentive, thoughtful, and kept checking on her throughout her visit, which meant so much to our family. When I asked if he could speak with my daughter over the phone to explain my grandma's test results, he didn't hesitate. He patiently went over everything, answered all of her questions, and made sure she understood the situation completely. That level of kindness, patience, and professionalism is rare. Dr. Sadiq is truly a gem. UCI Medical Center is incredibly fortunate to have him as part of its team. Thank you for treating my grandma with such compassion and dignity. We will never forget the difference you made.

If I could give this hospital a negative review, I would. Unfortunately, I had a horrible…read moreexperience, and it was not because of the nurses. The nurses were friendly, caring, and did their best. My biggest issue was with the case managers. My father was admitted to the hospital due to shortness of breath, pneumonia, and cancer. He was placed in the older, run-down side of the hospital. During the summer, the room was extremely hot because the AC was not working, and they provided a fan to try to help. The room itself was also very small and uncomfortable. Again, I want to emphasize that we had no issues with the nurses. They were kind and helpful. The problem was the case management. It felt like the main priority was simply getting my father discharged as quickly as possible rather than making sure he had what he needed to safely go home. He was discharged without several necessary medical supplies and we were told they would be delivered afterward. Unfortunately, the vendor could not provide one of the supplies because the prescription they received from the case manager did not include the required model number. The vendor needed an updated prescription before they could send it. I called the case managers repeatedly, leaving multiple messages and calling every day for over a week. No one returned my calls. We eventually had to contact my father's doctors ourselves to try to resolve the issue. This should not have been necessary, especially for a patient dealing with cancer and recovering from pneumonia and breathing problems. It is extremely frustrating and disappointing to feel like the healthcare system no longer puts patients first. Discharge planning should be about making sure patients and their families have the proper support, medications, and medical equipment--not simply getting them out the door. UCI, please do better. Please consider replacing or retraining case managers who are unwilling to communicate with patients and families and who do not follow through on critical discharge needs. Because of this experience, I would not recommend this hospital, primarily because of the case management and lack of follow-up.

This review is for their billing team. We have PPO and should have no copay for annual check up…read more However, we were told by front desk to pay $60, which we did. The doctor only asked us few questions and ordered some labs then scheduled us another visit for physical exam and told us we didn't need to pay again. When we come back, they asked us to pay another $60 without explaining why. We paid again but we received another bill in mail a few days later for more than $300. We asked them to review the billing code to double check if it's correct. They simply replied saying there is nothing wrong with no details. Will not come back again!

The Nurse Practitioner Kristen Rhodes was absolutely amazing with my daughter. My daughter gets…read morevery nervous at the doctors and Dr. Rhodes went above and beyond to make my daughter feel calm, seen, understood and cared for. I was so impressed and so relieved. I could not have asked for better care from this office. Starting with the front office staff to the care we received. So thankful!

Decreased pain and cleansing. Dr. Vu explains everything. My skin is drying out. Need a lotion or…read moremedication.

Google Van Vu MD Pain Management physician and find out for yourself. Do your own due diligence.read more

He's an amazing Doctor . He is super kind and cares about his patients. Highly skilled and thoural…read more Absolutely worth the drive to be seen by him and his staff.

This Doctor is professional, fair and wonderful. He cares about the patients. He treated my parent…read morewith respect and care. He also listened. His bedside manner is A +

I had my surgery here with Dr. Taneja for a breast augmentation. The day of the surgery, the front…read moredesk grows were nice. They brought me in quickly. But I love the most for the nurse is there. I'm not sure if that was Dr. Taneja team, I would believe so. But they were super nice and helpful 10 out of 10. However, when I went for my follow up on Wednesday, I went to this office to speak with a doctor. I was surprised that one of the front desk girls like scheduled my second follow up appointment failed to let me know about the number I should be texting so that I can get my free Botox or filler. I have to ask her for it.

Horrible customer service that's for sure!!!! Doctor great but if you have a scheduled appointment…read more and not only do your patients come before the scheduled appt please advised them you are running late or keep them inform why they haven't been seen. My friend had her two appts one at 11:30 and the other one at 12pm. They didn't take her in until 12:40, then was taken in 15 min after for her 2nd appt only to let her know they couldn't do it!!!! Please manage your scheduling, people do have a life and value their time as they have to go in on their days off!!!

I highly recommend Dr Nguyen for his professionalism. Simply slipping on a white coat won't command…read morerespect from me. Dr. Nguyen earned it with compassion, understanding, empathy, honesty, competence, commitment & his utmost dedication to ethical patient care. I work in the pharmacy so I see patients bringing in prescriptions day in & day out; years after years! I've actually heard great testimonies from my patients. I learned my patients that Dr. Nguyen specializes in spinal cord stimulation for people who have already had back surgeries but still have pain and nothing else helps. That's why I started to go see Dr. Nguyen for my own pain problems. Dr. Nguyen does my back and neck epidurals. I also get joints injections in my shoulders, knees, hips during volleyball season when I coach & acquire minor injuries on the court. If you live with pain; you will understand the relief that I get from proper treatments. Thank you Dr. Nguyen for changing my life!

Great service .all my needs were met best place for pain Management thank you front office made me…read morefeel like a great she knew all my needs