Best dentist office I've every been too. Staff is always friendly and has always done a good job…read moreof keeping me informed on prices for procedures, making sure my insurance info is correct and that the insurance company is doing what they are supposed to do, and they have always been helpful about reminders and rescheduling. I used to HATE going to the dentist, because the typical painkiller they give people to "numb" you never worked well for me. All through my childhood and most of my adult life I just thought I was unlucky and that every trip to the dentist was going to be a literal torture session, since the painkiller barely worked. I had dentist say some rude things to me because they thought there was no way I should be feeling anything. I informed Dr. Garret of this and he, to my surprise, told me they have multiple options for painkillers and numbing agents and that if one doesn't work, he'll just use another and one is bound to work. We found one that works for me, they took note and use that one every time now. I am so grateful because now I don't literally suffer in pain at the dentist. I don't know why another dentist has never bothered to tell me or provide me with alternative pain killers, but I'm glad Dr. Garret and his staff have accommodated me. I can't imagine going to any other dentist now. The facility is always clean and comfortable as well. Everyone I've ever interacted with there has been nothing but friendly and helpful.

Technology Shaming a senior…read more My husband made an appointment and we talked about it being on new years eve. My husband isn't a techy, but seriously we do rely on notifications for appointments believe it or not. I heard the scheduler talking to him about the tech and couldn't believe how condescending they were in the discussion. Things like we did send you a notification and it was for some reason and you must have replied stop or no (should be stop). Weird thing is, he would have no idea to do that and why? Are you sending things other than appointment reminders?. Then it was about sending you wife a notification too, which I did not get either. Then she went on to say well we also sent an email to you. Hubby - to what address, scheduler - read out an address that was over 4 years old. Hubby - well that is really an old address I do t work there any longer. Scheduler- well we wouldn't know that if you didn't tell us (in a very sappy tone). He just hung up because she was seriously not being helpful, only trying to blame us for the communication issue, and just behaving like a jerk. We couldn't see any remedy being offered, and just accusations. Take some responsibility to communicate with your customers in a way that works for them. STOP Technology Shaming.!! If they called him to confirm he would have answered, I would prefer a text, others prefer an email. We all are different, sort it out and stop blaming the customer.

I have been a patient there since I was in my early 20's, my wife and 4 kids also were patients…read moreover the past 20 years or so. We are dually insured through a Union and Tribe. They stopped taking our insurance and Susan has been so rude on the phone. We also just received a letter stating they are upping their rates. This last call with Susan I just don't think it's worth putting up with her snark tone and demanding statements to continue, myself and my family will move on. I will say that the tech's there are super awesome, they have nothing to do with this review.

They took me in so I could do some exploratory dental work and I wasnt even a patient. Very…read moregrateful!

I have been a happy patient in this office for 10 years and just read all the reviews - they are…read moreeither 5 or 1 and I'm a 5! I do not like all the hygienists but have loved the ones I chose and you have that option to do so. I miss Dr. Russell but Dr. Bode is a fantastic and I'm getting to know Dr. Maynard all of whom have good judgment and have never over- diagnosed expensive procedures unneeded. I find the staff friendly, welcoming and billing smooth without a glitch.

Russell Maynard Bode Family dentistry is the best in town. I love the dentists and all the staff…read morethere are kind, caring and helpful.

I've been looking for a dentist where I felt seen as a human, safe, and have my teeth well cared…read morefor without fear of being ripped off. The front office staff is phenomenal- which is rare. They are kind, listen, very professional and yet down to earth. You immediately feel comfortable in their care. Dr Arne is attentive, not dismissive- he is descriptive and explains things in perfect amount of detail needed if you're at all anxious. The office is modern, clean, and comfortable. As an anxious dental patient I highly reccomend this office. I feel lucky to be a patient here.

I'm super happy that I found this amazing dental office. I kinda slacked on my own dental care and…read morewas discouraged to go back to my previous place. I was upset with myself and went to Gundersen. They were so helpful and understanding and I'm super excited to start my dental health journey through them. Patti in the office is super sweet, walks you through all the insurance steps. Dr Gundersen does a wonderful job walking you through the priorities versus what could be done later. They joke around with you, they educate you. They made the X-rays go smoothly! I suggest this office!

They are friendly, precise the dentist, hygienist, and office personnel are all wonderful,…read morefriendly, professional people.

Friendly Service with a smile all the people I interacted with were very helpful and my dentist…read moredoes an excellent job. She always thinks of the long-term and gives me my options so I can make informed decision decisions..

They are awesome! I've seen 2 separate dentists there and they both went above and beyond! They are…read morereally nice and friendly. They didn't act snotty and they actually care. I'd recommend everyone go to Affordable Family Dental!!

I am extremely disappointed with Affordable Family Dental. My first (and only) experience with them…read morewas in September of 2024, and I'm still so upset about it that I felt compelled to write this review. I went there as a new patient to establish care, have X-rays taken, and get a cleaning. The receptionist was very standoffish and was under the impression that I had called to cancel my appointment (I had not). Despite arriving on time for my appointment, I was informed that there was not enough time for a cleaning and that they would only be able to take X-rays. This was frustrating, but not the end of the world. Dr. Dhanoa told me that I had a few cavities that needed to be filled, which was not a surprise, as I have always been cavity-prone. What did come as a shock, however, was when he informed me that I needed to have many old fillings re-done, amounting to 13 fillings altogether! This seemed odd to me, and I decided to get a second opinion from another dentist. I requested my dental X-rays from Affordable Family Dental multiple times - twice over the phone, and twice via email - and they never sent them to me despite my having filled out their records release authorization form. It was abundantly clear every time I called that the receptionist had no interest in helping me and could not wait to get off the phone. Two of the times I called in, she actually hung up before I had finished talking. I explained my situation to another local dentist, and thankfully, they were very understanding, were able to fit me in right away, and took a whole new set of X-rays for free (shout-out to Access Dental!). The new dentist said that I only needed to have the new cavities filled and that the other work that Dr. Dhanoa told me I needed was excessive. The impression I received was that Dr. Dhanoa was trying to squeeze as much money as he could out of my insurance. I also feel that his office is intentionally withholding my dental records. This is a violation of WAC 246-817-310 and HIPAA's 45 CFR § 164.524. Between this and the rude, incompetent front desk staff, I am flabbergasted that Affordable Family Dental has such high reviews. Something positive I would like to mention is my experience with the dental hygienist who took my X-rays, Stephany. She was very sweet and was aware of the discomfort that oral X-rays can cause. She worked quickly and told me to let her know if I needed a break. She was the bright spot in what was otherwise a frustrating and lackluster experience. While they have lost my business, I truly hope that Affordable Family Dental will take this feedback seriously and do better moving forward.

Dental Care of Lacey is the only place my family and I will ever go to. My high schooler had her…read morefront tooth knocked out by a fast pitch bat a few years back. I called the emergency line and Dr. Nielsen met us at the office (after hours) to fix her face. This is just an example of how great everyone is there. ​

I am very impressed with the experience I've had with Dr Neilson and staff! I've probably been to…read moreover 6 dentists in my life, and this is the first office to not make me feel like my teeth are abnormally horrible for my age. I've had 4 cleanings and my teeth feel great. I high recommend this office.

Both my husband and I had initial appointments one hour apart with two separate dentists. We…read moreenjoyed our visits immensely. We appreciated the pre appointment paperwork was sent to us electronically prior which streamlined the check in process in the comfort of our own home. The decor, lighting, and seating in the office, along with the complimentary coffee, tea, and cold water were lovely and very welcoming. My husband is mobility challenged, and the doorways were wide enough to accommodate. There was a little children's table with books to help entertain the little tykes. We were thoroughly impressed with all of the staff members who took their time explaining everything. They have a "comfort menu" listing several spa like amenities that are free to choose from in order to make your dental visit as enjoyable as possible. I chose the warm, moist neck, wrap, the heat and massage on the dental chair, the aromatherapy with lavender, and the paraffin wax hand treatment, which were all special touches. For United States veterans, we were told that they do work with the VA in getting community care referrals. They also offer $50 referral bonuses. And lastly, I would like to say that they do have a large handicap accessible restroom, which was large enough for my husband's wheelchair. Thank you tranquility dental wellness. I have had anxiety with dental visits since I had an adverse reaction as a young child. Thank you, we are elated to have found a wonderful new caring dental practice catering to tranquil patient experiences.

OUCH. I had a few visits at tranquility that all went well outside of yesterday. The dentist/ owner…read morewho I saw for the first time last friday recommended i have 2 fillings redone so i scheduled for monday. All the staff there are so kind but i have never felt like such an afterthought like yesterday. The dental assistant put the numbing gel on my gums and not even a minute later Dr. C walks in and gave me the numbing injections before the gel even kicked in. It was terribly painful and i felt gaslit the whole time with him making comments like "oh that means i got the right place." Ive had a lot of dental work done and have always been told whats happening during the process. That did not happen, the whole time he was just talking to his assistant about sports, his kids baseball team, ebikes, the tour de france and golf. It felt like i was the least important thing in the room. After the first he moved onto the 2nd and I felt the drilling and after the 2nd time i felt it and shooting pain down my leg he gave me another numbing shot, which I did feel pain during too. If i was numb i shouldn't have felt the shot. After a few he came back in and continued drilling and i still felt some shooting pain in my tooth. He blamed my "anatomy" and asked what i wanted to do. I asked how close we were to done and he said almost so i told him to continue and to finish the job while i was white knuckled the whole time. After the torture, i mean procedure was finished i paid for the service (which of course was more than what i was quoted on friday) and left. I talked to my husband when i got home and told him what happened and how the friday before they tried to collect a co pay from me for a routine cleaning. He said they charge him EVERY time he goes in for a cleaning, WHAT? Our insurance pays for 2 cleanings a year and i had never been charged. Shady billing procedures and the care factor is non existent. Today i am sore, sensitive, and honestly pretty upset. We will not be back.