Service will be okay if they listen to the patient and didn't cancel their appointments…read moreconstantly!!!

They cancelled my last appointment and had to make an inconvenient time just to get me in. And now…read morethey cancelled my son's appointment. No one answers the phone. I leave my number and no one calls me back. This is very disappointing.

My wife took our grandson Henry to see Dr Dunn. She was wonderful taking care of him. He has…read moresensory issues and Dr Dunn was so patient with him. We will be taking Henry back as directed!!

Dr Dunn has treated both of our children over the years and we could not have been more satisfied…read morewith her efforts. She has always presented the wonderful combination of gentleness and professionalism. We highly recommend her!

Dr Todd and Tonya were amazing. My daughter broke her two upper front teeth in an accident at…read moreschool. We got an appointment the next day for a consultation. Thinking it would be quite the process we were shocked that they took the time out of their already busy scheduleto get her some temporary fillings at the same appointment. Follow up a couple weeks later for a root canal for a more permanent solution. It's been a few months now and she is pain free and very happy. Would recommend.

Sadly Winning Smiles in Orchard Park has gone completely downhill since this postive review was…read moreposted. Our family of 5 have been patients of Winning smiles for 17 years and we have always loved it there until recently. It is nearly impossible to get through to anyone on the new phone system, billing discrepancies have been handled with threatening letters and texts. We spent hours gathering documentation on a billing issue and the only response was a letter terminating treatment. The only verbal communication that we have had has been argumentative and has provided zero resolution. We have received texts about missed appointments a week before the actual appointments. We were billed $1000 over the amount agreed upon by our insurance, which is in network, the insurance was not billed until 2 years after the start of treatment and the claim is now expired. I waited weeks to write this review in hopes that we would have an explanation or constructive plan to move forward but we only have a letter of termination of care for our daughter and email regarding late payment of an amount that no one at Winning Smiles can explain. Disappointed and sad about such a decline in what was once a great practice.

Been going to Dr. Blake for 25 years and exremely satisfied! He is very thorough and extremely…read moreknowledgable.

I just saw Dr. Blake for the first time last week, after my dentist retired. I was very nervous…read moreabout finding a new one, but I feel that I lucked out in finding Dr. Blake. Both him, and his staff are wonderful and I completely trust them. I have already recommended Dr. Blake to several people and I would recommend him to everyone. One of the big things in finding a dentist is the trust factor, and he is hey dentist you can definitely trust with your mouth! Very passionate about his work, so don't be surprised if you get a little lecture like I did!

My daughters, now ages 7 & 9, have been going to Dr. Trautman since they first started using their…read morechoppers. Actually, it was even before they got the motorcycles; probably since they first had teeth buds. We've always had a positive experience. The staff is super nice, very knowledgable and Dr. Trautman has a very calm manner of interacting with the kids. The folks that do the teeth cleaning are awesome and somehow have managed to make it an event for the girls to head over. They explain everything to them, and have never been the least bit pushy. I remember the first day my older daughter was there, sitting in the chair with huge sunglasses on, almost seeming to enjoy what was happening ... she left wanting to be a dentist. Now she wants to be a cat-unicorn though, so take that for what it's worth. The facility itself is clean and bright, with a big fish tank and a train that runs along the ceiling. It has an open floor plan so you can really see what goes on in the place and it's pretty interesting. The building itself is centrally located right off North Buffalo road, in the heart of Orchard park. I'm writing this review because after we left there today, my daughter was smiling like crazy and happy because she felt really proud of herself for having a great checkup and I believe that Dr. Trautman and his staff had a big part of that moment of goodness. So anyway, If you're looking for a great pediatric dentist, I would highly recommend Dr. Trautman and his staff. Thanks for reading all that jabber. Now go have some pizza. You earned it.

Dr Trautman has been honing his skills for 25 years, he is also an instructor at UB. He knows his…read morestuff, and his patients. He is the only dentist you'll see in his office, he is personable and funny. You won't come in wondering who you are going to see, he knows all of his patients and treats each one with much respect and care. As much a your child's pediatrician, a dentist plays a big role in a child's life. I highly recommend Dr Mark.

Awesome caring and friendly place. Have been coming here since I was a child and now I bring my own…read morechild here for her dental and orthodontic care

Great experience as usual with Dr Peter and Team. Staff is amazing! My daughter enjoys going to her…read moredental appointments.

We're glad to be back with Dr. Toby. Our grandsons are singing praises for the care they receive…read morefrom Dr. Toby! I highly recommend Dr Toby for all your pediatric dentistry needsHe

Dr. Toby is an amazing doctor who works so well with the kids, made getting a tooth extraction easy…read morefor our very anxious kid. He and his staff are amazing.

Dr. Dan has been my dentist for 35 years. Back in 1990 I had a problem with a tooth one evening…read more The pain was awful. I called Dr. Dan and he met me at his office at 8PM. He spent 2 hours doing a root canal and prepping for a crown that night. He made sure I was pain free before I left. I won't go to anyone else.

I've been going here for 20 years and have always had a good experience. Dr. Mazur always puts a…read moresmile on my face.

I find it discriminatory to not accept certain dental insurances at your suburban locations. Only…read moreat the Buffalo location do you accept. First time in my life having this dental insurance that alot of dentists dont accept. Bill the patient separately if this dental plan doesn't pay you enough.

this place has gone to absolute shit here the last 3 years, we're on our 3rd ortho over the last 6…read moremonths and every time we come here we have to sit go over an hour just to get in. what an absolute shame as it used to be wonderful. DO NOT COME HERE!