My biggest regret of parenthood is taking my children to Mandel. Similar to the other negative…read morereviews, they missed a life altering diagnosis for my child. Mandel's arrogant dismissal of my concerns were brushed off since his birth. He now has severe hearing loss, wears hearing aids, and is attending a school program for the deaf. I don't blame him for my son's condition, but for his arrogant dismissal and lack of care which potentially couldn't worsened my son's hearing. He mansplains during every appointment, making it uncomfortable to engage in conversation about my child's health. - [ ] For my first child, missed a diagnosis of soy and cows milk protein allergy, dismissed his acid reflux and Mandel refused to administer medicine to help reflux, and his hearing loss. - [ ] My son failed 2 hearing tests at his 3 year checkup. Mandel recommended us a specialist (not even a pediatric audiologist/ENT) Waited hours for them to complete test where they claimed he passed. "I'm sure he's fine" was the response. - [ ] A year later, brought my son to his 4 year old apt. After waiting over an hour, Mandel comes in nasty, rude, not even saying hi or acknowledging how late he was. Berates me off the bat for not knowing my son would have a vaccine that day, scolded me for my son's weight which was perfectly fine for his height/ BMI, and went on to suggest he was picking up bad eating habits from me (as I was 8 months pregnant). All he ever said about my son's speech was "I can't understand him"...never provided clarity or suggestions on our next steps. I walked out hiding tears. Never suggested it could be hearing related especially since he had a history of failed tests. Any question I had was met with condescending responses and complete arrogance. This was a pattern during every visit with him. - [ ] Immediately took my son for speech therapy where his therapist suggested a hearing test through them. Lo and behold he has severe hearing loss. Did I mention he passed his 4 year old hearing screening with Mandel? How is that possible? Then just weeks later he's failing every test with specialists and we began navigating his lifelong journey with hearing loss. Not once were we consulted or advised on anything from Chestnut Ridge. - [ ] My son had what we assumed to be either a spider bite or staph infection from a bouncy house. While seeking treatment, he questioned if we have a dirty house and that's where he picked it up...how insulting and out of pocket. What's with this guy? - [ ] My second son - his heart murmur went undetected for months, constantly dismissed me when he ran a 103-104 fever for days, and became dehydrated. Had a random office woman give him his vaccines who subsequently didn't log them then tried to administer the covid vaccine again at his next apt. That's concerning. My star is for Demi and the nurses. Demi is absolutely amazing - just wonderful at what she does and so kind and compassionate. Myself and my boys adored her. She went above and beyond to help always. Whenever we could get an appointment with her was the only time I felt listened to and received treatment. I wish i knew of Demi prior to the poor experiences with Mandel. Being disgusted with Mandel and his bedside manner, we transferred over to Tenafly pediatrics. I should've transferred years ago. They have been outstanding, kind, and so amazing with my boys. They truly care for their patients and you see it through their treatment and actions. Do better for your patients and treat them with respect. Listen to them with care and try to get to the bottom of issues instead of blowing them off. Parents are looking for guidance on their children's health but you present like that's an inconvenience for you. Don't operate under "because I said so" explanations.

DO NOT TRUST CHESTNUT RIDGE PEDIATRICS. Dr. Michelle Mayer egregiously dismissed our concerns;…read moreirreparably and permanently disabling our child's life FOREVER. Mind you even after being alerted of her failings and what she did permanently to our daughter's health, she never even once followed up to check in with us. If this review can benefit one family from our hellish nightmare, it's not in vain. We will regret choosing Dr. Mayer for the rest of our lives and what she has done to our daughter. We don't blame Dr. Mayer for a preexisting condition but blame Dr. Mayer for the callous, continuous dismissal of our concerns for over three years (which would have changed our child's future if treated sooner) and her failure to diagnose. We will live with the daily guilt had we only chosen a more competent Dr. our child's life would be different. We entrusted Dr. Mayer and we will be forever wishing we had made another choice. If this helps just one other family by posting this review ... This mill prioritizes profitability over patient care, not thorough examinations and not your child's well-being. Please learn from our child's nightmare. Don't risk your child's health.

Condescending and rude and belittled me as a first time mother. Has absolutely no bedside manner…read more If you're looking for a pediatrician please take this into consideration. hope he reads this and maybe changes his ways.

Tried to make an appointment for a vaccine shot for child of a friend visiting from overseas. Of…read morecourse this person doesn't have US health insurance but we were willing to self pay for this small visit. Was rudely told "we don't take uninsured patients" Understand now why US health care is trash compared to most of the rest of the world?

Dr. Montague came highly recommended. We are so glad we chose her as she is no nonsense about…read moreillnesses and takes preventative care seriously. Staff is sweet and always remember your little one's name. All areas are tidy and inviting. Thank you Dr. Montague for providing this parent with the proper information and know how to take care of my child. Also, The office is located inside the large office building. Not one of the tiny buildings in the parking lot ^_^

Amazing staff ! Dr.Montague is great very knowledgeable and personable - my son loves her ! He…read moredidn't even flinch when he got his flu vaccination ! She was so gentle ! He was so excited for his prizes at the end and talked non stop the entire visit because he felt so comfortable! He was afraid before we got there but the staff was so friendly he warmed up right away. I would recommend to any parent !

Have been taking my children to Dr. Stoller since moving to NJ 4 years ago. She is amazing! So…read moresmart and kind to my children. One of my children has very bad allergies and she is better at managing them than the allergist we used to see. The nurses are very friendly and the office is always clean (that's very important to me). I like the other doctors too, but prefer Dr. Stoller because of her genuine interest in my children.

My son is a patient of Dr. Stoller's and we are delighted with the care we receive from her and…read morethis practice. You will not find a friendlier, more courteous and respectful staff than here, and that is very unusual for most doctors offices. The staff are knowledgeable and always willing to go an extra step for you, and the docs are really wonderful - caring, smart, engaged and never make you feel awkward even when asking the most basic of questions. We are lucky to have such a dedicated physician as Dr. Stoller.

As a first time Mom, single mom, I have to say that the staff and doctors are fantastic, they…read morereassure you that everything is going the way it should, inform you so you can make the best decisions possible and don't dictate how you should manage your child's health care. My cousins have been going to this practice for years. When my son was born in California with a birth condition, they immediately gave our family recommendations for treatment and what specialist to see when we moved back to NJ. That put my mind at ease right away, they knew and understood his condition and followed it every step of the way. We have seen 3 out of the 4 doctors in the practice and have been seen at both locations. We tend to see Dr Rothenberg, the doctor who suggested the specialist, and Dr Hages the most but we have also experience Dr Fishkind when our other 2 doctors were on vacation, we love them all. What I love the most is that they highly recommend vaccines for your child and recommend that you follow the CDC's schedule but they don't shove it down your throat like other practices. That meant a lot to me as I broke up the shot so that they weren't all at one time. I later learned that it was best this way as my son had surgery with a blood transfusion and I learned that you needed to wait to give the MMR a year after that, because they were flexible we were able to wait that extra year. The nurses are always available to answer questions. They are open 7 days a week and can be reached 24 hours a day.

Dr. Asma is a caring and amazing doctor. she takes her time and is through. she also use a whole…read morechild approach instead of just using medication to solve the problem. I breathing a sigh of relief after meeting with this great doctor!!

Probably one of the worst experiences we have had with a doctor while trying to get the help we…read moreneed for our child. We started going to Doctor Sadiq pre-pandemic, and even then the service was questionable. Front office staff was not very good. Phone calls were hardly ever returned. Then the pandemic hit. Only recently have we tried to schedule a call, or an in person appointment. No one ever answers the phone, so voice messages are left. We would hear nothing from the office then get an email about an appointment less than 24 hours before the appointment. Not enough time adjust our schedules, so we call to try to reschedule and it is always a recorded message. We leave a voice message, and never hear back. This has been going on for 6 months. At this point we have decided to move on to find a more dependable doctor that has the adequate staff to meet our needs. The wait to get an appointment for a developmental pediatrician is a long one, but I feel we have better chance of getting that appointment sooner than waiting for a phone call back from Doctor Sadiq, or her staff.

I wish I could split the review into the on-site and online/phone experience. The doctors and…read morestaff at the facility are amazing, but God forbid you need to contact them as you can't. Need a prescription refilled, good luck. Need to contact a doctor for a question, maybe within 4 hours a cold nurse lacking empathy will call you. I miss the old pediatrics on Hudson pre-merger as that was an amazing practice - and those are the people in the office still which is why the on-site experience remains outstanding.

Dr Hough is the worst trying to bully me into give my 3 month old 6 shots; told me that if I didn't…read moremy "baby will die"

I initially found Drs. Stanley and Elizabeth Jacobs based on a recommendation from close friend of…read moremine in the medical field. I figured if she could trust Helping Kids Pediatrics with her kids, then I do not need to look any further. Now, 8 years later AND a county away, Drs. Jacobs continues to care for all four of our children. I can honestly say that they treat our kids like their own. Both doctors are like walking encyclopedias; with knowledge not only in their pediatric specialty, but also in various other specialties. Their expertise help new and veteran parents make informed decisions about their children's care. Dr. Elizabeth is also a Lactation Consultant, so for brand new mother's, this is such a blessing in one easy location! They are very responsive to any questions that I may have AND with any documentation needed (especially for school-aged kids). They are thorough during the examinations/visits and genuinely listen and care about parental concerns. The patient portal is also helpful and easy to use. In a nutshell, if you are a new parent, new to the area, or in the market for a fresh set of eyes, I would highly recommend Drs. Stanley and Elizabeth Jacobs at Helping Kids Pediatrics. You will not be disappointed.

My wife and I found this husband and wife team of pediatricians on health grades. They had great…read morereviews and they were on our insurance plan. We scheduled a visit prior to our son being born. The 2 of them spent over and hour with us answering dozens of questions and never once pushed for our commitment. After the meeting my wife and I were very confident in their abilities as physicians. They are parents themselves and this was evident right away. There was no doubt we were choosing them as our sons physicians. It has been 9 months and at least a dozen visits now and I am happy to report that our expectations have not only been met but exceeded. I would not hesitate to recommend this team to anyone I know.