They're actually a small engine repair service. Lawn mowers and such as that. Yelp wouldn't let me…read moreput that in, though. They're very friendly, very nice, and they're very helpful and knowledgeable. It's a little bit of a drive to get to but it's really worth it. I recommend them absolutely.

From the owner: All major brandsread more

Overcharged, I paid far more than necessary to get my mower running again. They also suggested work…read morethat wasn't even necessary. Maybe they thought I was dumb enough to fall for it. It is good to see I am not the only one who has had a very negative experience with Greg's Mower Shop. I would rate them as a zero if I could.

Very rude! Said I used "junk" when I only use OEM parts. When I refused to pay $30.99 for some 94…read moreoctane gas & $45 for some tire sealant, he told me to "pick up my junk & move on". I have screenshots of the conversation.

They are great to work with, tell you what you need. Try to get you taken care of as quick as…read morepossible. Had to repair the line on my mower and had it back in less time than I was quoted.

I've had taken stuff to them to be repaired and after a week they never even looked at my tiller…read moreare lawn mower I wouldn't trust to do anything again they just put my stuff out with there junk mowing pile for scrap A

such friendly people! great service. definitely recommend , bring you mowers here! thank you, dave,…read morefor top-notch service.

First time I've called Springfield mow , I'm very glad I did. They were very explanatory on the…read moreissue, Dave explained it to me and had it back to me very quickly. You can't go wrong with them..... Charlene

When I went in and dropped off my John Deere mower the staff was very welcoming. The gentleman at…read morethe counter documented my issues, took the keys and helped unload it from the trailer. Service took about 2 weeks but the price was fair! I would recommend Pratt's Lawn and Garden to anyone needing repairs on their mower.

Don't do it they will rip you off $400 two weeks only to have to drive to john deere for another…read morepart

ZERO concept of customer service. The website is not remotely up to date. You have to call 4…read moredifferent times to get someone to pick up the phone. Virtually useless "advice" for ANY question and they call themselves "Experts" on the website. Give me a break. All they do is steer you towards new, expensive equipment. You're better off going to Lowe's. At least at Lowe's you get better hours, someone to answer the phone, and better pricing! Skip this place altogether.

Tried calling for service at 1:30 and the recording said they were to busy and to call back. How…read morepathetic that no one can answer the phone. Every time I am in there is not less than four people working. the least they could do is answer and ask to hold. Do they have any concept of customer service or awareness? I have tried several times before. Never again. Will find anywhere else. Look at all the rating by others and evaluate for yourself.

Called to have my mower picked up for the deck not engaging on a Friday and was told they would try…read moreand get it on Friday but if not it would be Monday, left it sitting in the driveway Sunday evening for Monday pickup. Called Thursday to see if they had found anything and was then told it would be 3-4 weeks before they would look at it, told them to just forget it. Typical lake business that doesn't do what they say they're gonna do so if you like getting F'd around this is the place to go.

Went to Motor Hut today. They instantly helped me, put a new bar on my chainsaw, put it back…read moretogether, added a clip it needed and did it all in like 8 minutes. Absolutely amazing!! Best ever! You'll never go wrong with these folks! John Koehler

I tried to buy a 2025 Ventrtac Pro.. " Tried " I really really " Tried " Salesman offered me a…read more2025 Ventrac Pro with 28.8 Hrs.. Demo unit.. The Salesman name is Cody.. everything started off great, Cody offered me the unit for a very reasonable price. , I asked if shipping could be included, and Cody said he would get back to me... The entire day went by, and he never got back to me.. When I called the next day, he said they could not include the shipping. I asked how much it was, and he did not know, which indicated he never did get a shipping quote to ask the " Powers Above " if they could include the shipping. I asked him to invoice the machine to us, so we would own the machine while we figure out the shipping, and Cody then said he could not do that .. What ??? Makes no sense. I told him we would send out our own truck for pick up , and he hung the phone up, and proceeded to block me on Facebook... How does a company stay in Business treating customers this way... We were a Wire Transfer Paying customer, that needed no financing. Easy Transaction.. This Cody guy sent pictures , specs , and a price, confirmed availability. Then just went off the chart.. dont get it.. Very Very bad customer service. Ive reached out to their owner ( Bradley (Brad) Owens, by leaving messages with the parts and service people with no reply yet. Be very careful of this company as this may have been a blessing in disguise. What a weird and unusual way to treat a customer about to drop over over 34K

UPDATE: After leaving the store, I called back and asked to speak with Angela. I told her that I…read morejust wanted to let her know that I appreciated her cheerful attitude and the service that she had given to me during our previous interactions. I told Angela that I had just left the store and that I had had a very poor and disappointing experience with Sandy and Stephanie at the front desk. Angela asked what had happened. When I told her; she simply apologized (without taking sides or speaking disparagingly about anyone at the business) and asked how she could make it right. That is exactly what you should expect from a local family business who values and appreciates their customers. Bottom Line: If you are greeted by someone who is cheerful and anxious to help you then you are probably good to go. If not, then you've just met Sandy or Stephanie ... ask for Angela and then proceed with more confidence.