I went out of my way and passed several places I could've taken my truck, but instead chose this…read moreplace. One, because it's Castrol, and two, because of the ratings. I concur that the owner is very pleasant and the team got the work done at a reasonable price. I will be going here as long as I'm in the area. Highly recommended.

**Rude and Rip off** Brought my own oil in for an oil change, just like I had done the time before…read morehere. Last time it was 20$. This time it was 31.51. When I asked the guy, why it wasn't 20, he looked at me like I was stupid and tried to make a joke insinuating I didn't know what I was talking about. Anyone can change your oil, choose better customer service.

Why didn't I do this earlier???? Drive thru service is so…read moreconvenient! I pulled up to a smiling employee who handed me a bottle of cold water and offered fruit snacks for the kids. She gathered my info and they started working on my car. I never had to get out of my car and was out of there in less than 10 minutes. Bring your military id to receive a discount. They also have coupons on their website.

I would normally do my own oil changes, but I was in a time crunch and decided to stop by this…read moreplace because it was down the street from my house. I did not notice how low the reviews were until I just logged in to Yelp. I will add onto that this place was awful for their service for the price that I paid. I could've paid a fraction of that and spent 20 minutes of my own time changing my own oil. I noticed after a couple of days that I had oil dripping on my driveway I have never had any leaks on my vehicle, so I thought it could've been from another car. I let it sit for another day saw that there was more oil underneath. I got underneath my car to examine and found out that they did not tighten the oil filter on all the way, so it was just leaking out the sides. The one job that you do and you can't do it correctly and charge more than most dealerships would charge for an oil change. I would not recommend this place stay far away unless you were looking to destroy your vehicle. I am just glad that I caught the leak before it became a serious mechanical issue.

We had our company truck...the one with over 300K miles in for repair…read more By far the nicest garage I've ever been in. Service was quick and the price fair. We are now loyal customers!

I don't just let any one touch my WRX…read more Phenomenal facility -very professional. Free drinks, pool and pong. They have a serious attention to detail to help keep your car running tip-top and within warranty. Ask for Mike Hampton. Thank you, SSG!

i come from a small town and am used to the same person who has changed my oil for years. we've…read morebeen on a first name basis and he always knew what i needed. i was nervous to try something new and a chain at that. i felt comfortable here! there was no wait, the man that greeted me was polite and explained the process. i waited in the lounge and Junee (I believe) was sweet and explained choosing an oil and replacing my filters. we also chatted about other things and it was a nice pastime. I didn't feel pressured and the prices were explained well, she gave me a coupon they had going on as well. When my oil change was complete (15 mins) I was so happy to find my floorboards vacuumed, my previously low rear tire filled w the proper amount of air, and I was out of windshield wiper fluid, they filled this as well! Seriously they took care of everything

I called and received price from KJ on 9/14. Asked for complete brake/rotor replacement, front and…read moreback, with break fluid refill. He gave me a price and led me to believe, in no uncertain terms, that this would be the full price. When my husband took it in this morning, 9/17, it was going to be twice the price. I called KJ and confronted him and his response was denial and then he hung up on me when I told him I would be reporting this to social media. Also, I called back to ask to speak to his manager and he said he WAS the manager. Can't trust this establishment to do what they say!!!

We had brought our vehicle in to have our brakes looked at and they really took the time to check…read morethem and drive the vehicle to better understand what was happening while operating it. The crew was very honest and forthcoming and just extremely friendly in my experience. In this day and age, I can't tell you enough how rare that is to see anymore and I wanted to give a shoutout to all the JL Team for going above and beyond. Thank you. They have set the bar for me and I will be going back there for future needs. Thank you again.

I just got my oil changed here and was very impressed with the service. I arrived about 40 minutes…read morebefore closing and didn't expect them to get me in but I'd make my appointment for the following day. They told me it would be no problem at all to change the oil and told me about a Groupon deal they are currently running where they are doing their full synthetic oil change for $35. Thls sounded like a great deal to me. I was primarily impressed with the friendly and helpful person working there. I wish I'd gotten his name but he was just exceptional. Very good customer service. I will be back.

The entire staff here is awesome. I can come on my lunch hour or anytime Saturday for premium oil…read morechange along with tire rotation. They can get me in and out within an hour! Highly recommended!

Came in as a first time customer and selected the most expensive synthetic oil change including…read moretire rotation and fluid top offs. I asked them to look at my brakes when they rotated the tires and let me know how they're doing... told me my front brakes had 15% life left in them and back brakes had about 25%, and that I needed to get all pads and front rotors replaced as soon as possible. Told me the price to get them done there. I said I'd think about it. A week later, I just left my car dealership where the mechanic did a full inspection and found that actually my front brakes have 45% life left in them, and my back brakes have upwards of 60% left. Apparently it is nowhere near time to change my brake pads let alone my rotors. I am thankful that I got a second opinion before doing unnecessary service on my car and paying over $300.

I got a Groupon for this company. I'm really excited that I did because they are wonderful…read more Andrea who I assume is the office manager, greeted me warmly and made me feel right at home. I love the music in the waiting room! They have other locations but I ended up at this one a little far from where I am right now but I think it was meant to be it's a beautiful place clean comfortable and the waiting room has coffee and other drinks and snacks, great places to sit, good Wi-Fi, it's just clean and nice much nicer than most places that you get your oil changed. Everyone in the office is great, service with a smile! The report that they send you after their inspection is very thorough and even has video to show you what you might need which I really appreciate. I have a few pics mainly just the waiting room lol it was so nice there. All in all a great place.

Christian brothers automotive review statement…read more I found Christian Brothers Automotive on South Western through the Costco Automotive website while searching for a reputable repair shop. My Honda Pilot was misfiring and had to be towed in, but Jason was helpful and professional from our first phone conversation. He kept me informed throughout the process and made me feel confident my SUV was in good hands. Jason sent a detailed link explaining the necessary repairs and what I should plan to address in the future. Everything was clear and easy to understand. I especially appreciated that there was no pressure or unnecessary upselling. I was told what my vehicle needed and what could wait. I researched the recommendations and found the repairs and pricing fair and reasonable. Honesty and transparency can be hard to find in automotive repair, but this location truly stood out. Jason communicated clearly, treated me with respect, and made the experience stress-free. I highly recommend Christian Brothers Automotive on South Western. Returned a couple of weeks later and was helped by Andrea, she was helpful and great to work with. This is my new auto repair shop.

Today was exceptional. They took care of me and kept me in the loop of the entire service, offering…read moreservices but not twisting my arm into having any done. Great management and team working today! My wheels were scratched from the lug nuts area unfortunately, i assume from the sockets used. Shoutout Manager Thomas though!!

I have an issue with a National chain repair shop. I own a…read more2014 Nissan Frontier SV with 70k miles. It is an exceptional pick up, well maintained and very reliable. 1. On Wednesday, 7/24/2024 at 6:30 pm I noticed issues with the truck while I was driving it. The truck died 3 times while I was slowing down to a stop light. The check engine light did not come on. The truck restarted easily. It had never done this before. I was alarmed and I felt like this was a serious safety issue. 2. On Thursday, 7/25/2024 I contacted a local repair shop that was highly recommended on ND. I drove it to their shop. They inspected it and they recommended that I change the spark plugs and the intake manifold gasket. 3. On Friday, 7/26/2024 I contacted again the local repair shop for more details. I discussed the issues with them again and their recommendation and I decided that they were not equipped/qualified to correct the issue with my truck. I called the dealerships, I called a few local repair shops and I decided to take it to this National chain repair shop. I was interested who can diagnose it properly and correct the issue. 4. On Sunday, 7/28/2024 I had the truck towed to the repair store. 5. On Monday, 7/29/2024 the service manager contacted me and told me that the truck needed a new fuel pump, a new fuel filter, new spark plugs and the fuel injectors needed to be cleaned. 6. On Tuesday, 7/30/2024 the store advisor contacted me and told me that the pick-up was repaired and it was ready. I went to the store, I paid and I started it. The check engine light came on. The technician connected the Snap-on diagnostic tool and told me that the NEW fuel pump was defective and it had to be replaced. 7. On Thursday, 8/1/2024 I drove it during the day and it seemed to be ok. At 4:00pm I pulled out of a parking lot and it died. I restarted it and it was dying every time I approached a stop light and stopped. It was difficult to restart it and the check engine light came on. I managed to drive it to a fuel station and fill it up with premium gasoline. I called the store and I had it towed to the store. The truck is driving the worst it has ever driven in the last 10 years. It is driving a lot worse after the store repaired it than when I took it to the store. 8. On Friday, 8/2/2024 I did not hear from the store advisor. 9. It is Saturday, 8/3/2024, 11:00am, I have not heard from the store advisor. 10. It is Saturday, 8/3/2024, 4:30pm, I have not still heard from the store advisor. I contacted the store at 4:30pm to try to correct a billing overcharge. On Friday 7/28/2024 I was told by the tech advisor (by the way, I was told today that he is no longer with the company) that they charge $99.99 for engine diagnostic, but they remove it if they do the work ( I found that to be a statement that every auto repair shop offers). Today, Saturday, 8/23/2024 I was told by the tech advisor that they never remove the engine diagnostic charge. He also told that they found an issue with the crankshaft position sensor and they are still test drive the truck. I had the truck towed twice and I had to lease a rental car twice. I am very angry, disappointed and mistrusting of the repair shop. I am seeking a solution asap. I am seeking recommendation, ideas and advice to help me correct this problem. I hope others read and learn from my bad experience. Thank you for reading my story. I emailed the leadership review team. I have not received a reply yet.

Very friendly staff! We had to get our alternator fixed while on a road trip with 5 kids in tow…read more They made us comfortable while we waited for a diagnostic test & once we knew it would be a while, they drove us to our hotel so we didn't have to wait there. Reasonably priced as well.

They changed my wheel bearing in 2 hours, great, quick service! There was Netflix, Youtube, drinks…read moreand coffee available!