We had brought our vehicle in to have our brakes looked at and they really took the time to check them and drive the vehicle to better understand what was happening while operating it. The crew was very honest and forthcoming and just extremely friendly in my experience. In this day and age, I can't tell you enough how rare that is to see anymore and I wanted to give a shoutout to all the JL Team for going above and beyond. Thank you. They have set the bar for me and I will be going back there for future needs. Thank you again. read more

I just got my oil changed here and was very impressed with the service. I arrived about 40 minutes before closing and didn't expect them to get me in but I'd make my appointment for the following day. They told me it would be no problem at all to change the oil and told me about a Groupon deal they are currently running where they are doing their full synthetic oil change for $35. Thls sounded like a great deal to me. I was primarily impressed with the friendly and helpful person working there. I wish I'd gotten his name but he was just exceptional. Very good customer service. I will be back. read more

very friendly! Answered all my questions. quick and painless! tyree was so helpful. very good at customer interaction and service. Will be back. read more

This is probably one of the cleanest JL's that I've ever seen! The staff was very friendly and accommodating; offered coffee and water while I waited. I arrived around 0800 to get an oil change and it was finished by . Sacha, the customer service rep, went through the normal routine of telling me what they were doing, services offered, prices, and recommendations for optional services, etc. Some things I prefer to have done at a dealership and I probably could have gotten an oil change done for less there, but the guys here were professional and did not pressure me in their approach. Based upon my experiences and the convenience of Jiffy Lube, I'd come here again. read more

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I've been a Jiffy Lube Customer for a year,I recommended my girlfriend take her vehicle there for a brake estimate . She sat outside for a few minutes before a Dodge Charger pulled up , the guy inside went right to him asking what he needed ? Ignoring my girl friend that was there First ,,, that's blatant discrimination!! Not to mention when he asked her what she needed he was Short and just Front brakes $450.00 ? For ? The pads for her car are like $19.00 $25.00 tops ! Thanks Jiffy Lube professional my ass !! read more

Today, I have to drive quite a distance and I remembered that I'm due for an oil change. Unfortunately, my regular place the Car Doctor was fully booked today, which prompted me to search for a place close to my job. So, I Googled until I located Jiffy Lube. First, I called to check prices and how long the service would take and everything was just what I wanted to hear. During my break I jumped in my car zoomed right over to Jiffy Lube. The Greeting: Robert (store mgr) was the first to greet me with a smile. He got my keys, told me to have a seat and help myself to coffee. Definitely not a long wait for them to get started. next person I met with was sweetie pie, Josh. He was the one who broke down the service and prices. I was informed that this was the only full service center in Oklahoma that means they can fix just about anything on any vehicle. Glad they made me aware of this so I can tell others (Yelpers of course). The Service: Got oil change, filters, and battery cleaning done at a really reasonable price. They cleaned my windows too. Overall, Jiffy Lube met my needs. Now, I'm able to travel confidently today feeling safe. read more

Jiffy Lube - Little Christmas decor. - Auto Repair Near Me - Oklahoma City, Oklahoma

The employees here are very friendly and really try and take care of customers, Amaul and Ian did a great job. Also the service is always good at jiffy lube as they top off your fluids and vacuum your car. read more

If you wanting you car getting fckup go head by car was fine not perfect but it wasn't marking noises till they put hand on it then come again they saying they did hasn't nothing to do with the noise but another. Mechanic said that it's way they mess with but they keep saying ain't what they did so they ain't fixing it so get ready to fckup you car if you want work done And it's true look at the oyente tuviese not on the recent ones of 4 starts look no the other ones of actually costumer got ripoff as well I have tickets of what supposed got done and what I have done at the other place so nop they ain't lying read more

Took mom's car in for a routine oil change on a Friday afternoon. Once pulled up to the garage a man greeted me, showed me the waiting area, and literally finished the oil change in like 5 minutes. Fast, efficient, and the workers have great customer service. read more

I had to get an oil change so I took my car here. As I pulled up someone greeted me and then sent me inside asking if I wanted coffee or water while they looked at my car. They went over which kind of oil I should get with my husband and then, started the oil change. The man showed my husband why I needed new filters so we ended up getting that done too. We got a call asking if I wanted something else done and we responded no thank you. With the oil change they vacuumed my car and cleaned my windows. I was very impressed. My car was done very fast which is always great. Not a five star because to me, they are a little bit pricey. read more

They were very prompt and polite. My car was in and out in about 10 mins and they honored my groupon without argument. Staff was super cool and friendly and they recommended all types of products. Only 4/5 because I did feel a bit pressured to buy additional products. That may work for women but I am very mechanically inclined and I know what I do and do not need. read more

Waiting room was full upon arrival. I have a newborn baby flown in to children's with respiratory distress . In order to avoid covid risks I asked a technician if it would be ok if my wife and I could stay in our vehicle. He politely said sure! Soon after another technician came out and told me if I'm worried about covid that was not the place for me, his wife works around covid patients all the time with covid and he would be pulling my vehicle forward. Manager needs to be involved in this! How ridiculous! This technician should not be pulling vehicles forward with his situation. read more

This is the worst service I have ever gotten here and I've been coming for almost 6 years I don't know if its new management or what but only one car in front of me 8 employees an hour later and no explanation read more

I give this place a TWO stars. This MIKE guy was very rude and disrespectful to me while I was trying to explain my car issue with him. He gave me dirty looks, talked rudely and raised his voice to me. He decided to argue words to me in a rude tone of voice. Well I told him I'm not gonna argue with him and that I'm taking my business elsewhere and that I'm not coming back again. All I wanted to do was get my car issue resolved, not pick an argument. read more

I spent about $200 for oil change and coolant flush. It clearly says that they wash the windows, vacuum the floors, top the fluids. Guess what, none of those things happened. I went in the shop and asked for it and they said that it doesn't include in the oil change package that I picked. After spending $200, anyone would expect to get at least these things included in the price. Extremely rude customer service. I hate to give bad reviews, but I wasn't the only one to have trouble today during my service. There were other three customers who had problems with the service ranging from minor to significant. Some of them were getting charged $50 for an oil change, spending $100 for oil change and still having trouble with oil leakage, and over selling for the unnecessary parts. In short, I am not a happy camper and will never go to this place again. read more

Wish I could give it 0 stars. The manager is horrible and talks down to you. They overprice everything and make you really have to work to get out for under $100.00! After complaining to the manager after an oil change that there was something wrong with my car he immediately started yelling at me, told me to get off the property, get a 3rd party evaluation and prove that they did something wrong. After that he said he might fix it then. When I stated again that my car was not working properly and would he just look at it now he informed me that I was a liar and trying to scam him. He then told me to get off the property again and try to prove that it was their fault. Worst car experience ever! read more

I personally thought this was a very good experience. I normally don't even write reviews but the experience was great! We got there & right away they assisted us, and offered to rotated the tires, & even switched the back tires to the front for the sake of our safety! read more

Horrible customer service. My girlfriend went for a basic oil change and was told if she didn't buy everything they were selling her car would fail and she would ruin her engine. She needed nothing they were selling her. While checking her cabin filter they knocked a bunch of debris into her AC fan causing it to make a lot of noise. When she went back to tell them something was wrong the manager accused her of trying to rip them off. I went back and insisted that they fix the problem they caused I was yelled at and told to leave the store. A couple of the guys came out and fixed it in less than 10 min. The manager of this location is just a horrible person. Stay away!! read more

I left this store thinking that I hate being taken for an idiot. A woman comes in with a truck and some guys get the idea that they can make payroll from her. I was told that the seals and gaskets are all shot, the itemized estimate comes to over $2,000. I was told that the boss nearly turned the vehicle away for the dripping of oil in their driveway and sludge in the works. The guy kept coming back to try to get me to buy another service, additive, etc. He seemed to be sure I, just didn't understand how much trouble the truck was in. My having spent another $40.00 on top of the Groupon ticket for $19.00 (for an oil additive and that 6, rather than 5 quarts of oil were appropriate) made this into a fairly expensive oil change. This was several days ago, now. It seemed wise to give my temper time to cool before saying anything. My driveway has no oil puddles. read more

I have mystery-shopped this company for years. Each time on my shop I try to explain that the employees are at least slightly pushy and will persist in attempting to get you to agree to change of the air filter (needed or not) or maybe a fluid flush (again, I'm not a mechanic, but no means NO!). This may sink my mystery shop-ness but I'm sacrificing myself for you: I'm not necessarily endorsing Hibdon's Tire Shop, but they do have better prices and services than Jiffy Lube. My warning: shop appropriately. read more

Incredible disregard for professionalism and customer service. I called ahead for a quote for a serpentine belt and came and dropped off my car since I was told it would take a while. Four hours later when I came back they told me they didn't have my belt. My number was left but I was not contacted. I asked if they could order the part and Mike gave me attitude for asking which completely threw me off. He had me prepay so we could insure it happened. I called the week after the belt was supposed to be in to schedule a time and I was told to just bring it in. I brought in the belt and was told it would be a little over an hour wait since it was hard to change the belt on my specific make and model. At the 2nd hour point I checked in to see how much longer it qould be and for the next hour 3 men told me I don't know back to back and Mike again became rude and compative. Mike told me how I was told it was a hard belt and how they were losing money and how he wouldn't have even done the job had it been his choice. It ended up taking 4 hours and I was never apologized to and I will never go back. read more

Walked in and the lobby reeks of old coffee that keeps sitting in the pot. The people are nice, but very persistent about getting things fixed here. Apparently today is "ladies day" and keeps throwing offers at me. Kept telling him it's my husbands car and I just want an oil change. He did need some things fixed on his car and said he could honor the discount if we decided to come back in. They would also pull records from Kia so it would be the same prices for other services. On the bright side, the service was super fast. read more

Horrible service and the little guy threatened me physically. Went to another mechanic and found out jiffy lube lied to me. Do not go here.

At first I was impressed. It was raining and they met me at my car with an umbrella and walked me to the door. No one was at the register, so I had a seat. 20 minutes later I was asked for my information and told I had a choice between a $40, $50 or $80 oil change. I opted for the lesser amount (which still seemed overpriced to me). With the coupon I brought, it was reduced to $35. Granted it was a Saturday morning, but I waited a total of an hour before my car was done (there was 1 car in front of me upon arriving). Then I was told there were all these other things they needed to do maintenance wise (my car is 2 years old) totaling just over $300. They wanted $40 for an air filter change and $20 to clean the minimal corrosion off of my battery! I declined all but the oil change and still walked out paying $45 because they forgot to apply my coupon and couldn't undo it. I get to my car and the window is rolled down and my seat is soaking wet from the rain. Not a pleased customer. Go elsewhere! read more

it was early Saturday afternoon when I pulled in the drive and was promptly waved toward an empty bay and I am thinking "Cool, I got lucky". The man asked what he could do for me and I said I wanted the price of an oil and filter change. he told me they started at $33.00 and change, so I told him that will work. he said leave your keys in the ignition and go to go on in the waiting room. I did and was standing around waiting for some to ask for my info while he pulled the car in popped the hood and began draining the oil. 10 of 15 minutes past and another gentleman came in, as I was standing by the office window and asked me if that was my car in the middle bay, I told him it was and he started looking for the paper work. I told him that no one has taken my information yet, so he entered the info and seemed a little perturbed at the employee that waved me in ahead of other patrons that were waiting to get in, I believe? Anyway they came in with the cabin and air filters to show me and I told them I did not want to change them yet. a few minutes later they said my car was ready. I paid $35.91 and went to my car to put the receipt in the glove box and the glove box fell out (the cabin filter access door is behind the glove box). So I went back in and told them and they came out to fix it and I was on my way. I got home and popped the hood to make sure it had enough oil in it and I noticed the air filter box was not even snapped shut. I tried to snap it shut, but in would not close. I took the filter out and found they had put it back in upside down, I reversed it and it snapped shut very easil. Now I am worried, so I took the glove box out opened the cabin filter access door and they had crammed the cabin filter in to where it had hung up on the bottom and had wadded up the filter, so I had to fix that. It had been a long time since I had been to a Jiffy Lube before today and it will be a cold day in hell before I go back. read more