We cannot thank Amy Tan enough for the truly unforgettable trip she planned for us. This was a…read morelast-minute getaway with some very unique circumstances, and Amy handled everything with such care, thoughtfulness, and expertise. She not only made it all come together seamlessly, but also saved us a few thousand dollars by choosing the perfect hotel and ideal travel dates. From the very beginning, we felt completely taken care of--and that feeling stayed with us the entire trip. What could have been stressful turned into something incredibly special. The experiences she planned were beyond anything we could have imagined. We spent our days laughing, bonding, and trying new things--ziplining through the jungle, ATVing through forests and shallow rivers, and even swimming half a mile through a breathtaking cenote. We saw dolphins and sea turtles, visited a beautiful Mayan village, and enjoyed some of the most authentic and delicious Mexican food we've ever had. There were also so many magical, unexpected moments--like spending time with monkeys and deer, and even spotting a massive wild stingray. Every day felt like something out of a dream. What meant the most to us, though, was how safe we felt the entire time. As someone who is usually a very nervous traveler, I can honestly say I felt completely at ease. Amy created an experience that was adventurous and exciting, yet always grounded in a deep sense of safety and trust. This truly was a trip of a lifetime, and we are so grateful to Amy for making it possible. Her attention to detail, her ability to understand exactly what we needed, and her genuine care for her clients set her apart in every way. We will be talking about this trip for years to come--and we cannot wait to work with her again.

Amy planned an amazing family trip to Europe a few years ago, so of course we had to go back and…read moreask her to help us again! We went to Venice, Florence, Bologna, Milan, and Mykonos. As always, Amy was courteous, professional, quick to respond, and catered the trip around its purpose, which was to celebrate a graduation. She answered all of our questions and concerns. We wanted a more relaxed trip than last time, so we opted to choose our own activities, but asked Amy to help us book them. This time we needed quite a few train tickets to navigate through Italy, and Amy chose great ones. I was stressed about our luggage and how we would watch/store it, etc, but we were able to put all our luggage above our seats and didn't have to worry about anything. Once again, Amy arranged private transfers to/from the airports/hotels for us. All of the hotels were in amazing locations within easy walking distance to great sights and great food. One of the hotels was a bit outdated, butwas built in the 1700s and is probably extremely difficult and expensive to modernize. The location was just down the street from the Duomo though. Honestly, could not get better than that. Overall, trip was so much fun and relaxing. Venice was a sleeper hit. We all wished we had more time there. Taking the vaporetto in was an experience! Very cool and convenient to take it straight to the hotel as well. It was really great to spend more time in Florence and get to wander and see the city. Some of us went to the top of the dome of the Duomo, view was amazing. The climb was intense though! Bologna food tour was incredible!!! Definitely want to go back and eat literally everything. Milan was a good pit stop and we wished we had gotten tickets to see inside the Duomo.  Mykonos was beautiful and the transfer company was great. Super nice and we used them for taxi service as well. Hotel had a free shuttle to and from Mykonos town until 9pm. The catamaran tour was beautiful, amazingly relaxing, and one of the highlights of Greece. It wasn't super windy that day, so it was basically perfect! Only bump was that 2 days before we left we were trying to check in for the flight home and it said there was an issue and talk to the travel agent. I reached out to Amy and we found out that one of the airlines we were using to get home had cancelled the flight without notifying her or us of the change. Definitely not what we wanted to hear right before we needed to fly back. But Amy was fantastic. She told us don't worry, this was why we had an agent, it was her job to worry about everything and that we just needed to enjoy our last day. Amy got back to me pretty quickly (all things considered) and had booked new flights for the 8 of us. And even though we weren't sitting 8 together, she was able to get us seats of 4 and 4 close to each other. It was still a little stressful waiting to see if we were stranded or not, but nothing in comparison to if we'd had to do all of that ourselves. Thank goodness for Amy and travel insurance!!! Another unforgettable trip; THANK YOU, Planet Hoppers.

Manisha at Sunnyvale Travel was amazing!!! Her professionalism in the form of prompt & honest…read morecommunication, keeping her word, and sending regular updates made it a wonderful experience throughout the whole transaction! This is despite my having to change the date of my travel after she had put in considerable time and effort in securing a booking for my original travel date. The highlight of this experience was that she could get me a much lower ticket price than what was available on Singapore Airlines online, in spite of the fact my travel dates were during the busy Thanksgiving weekend later this year! I highly recommend Manisha as a travel agent!

I have been using Sunnyvale travels for more than a decade now and every time I work with just one…read moreperson - Manisha!! She is outstanding, empathetic and very very supportive. She is patient with our changing asks, and she tries her best to get the best possible fare. It may not be the absolute cheapest, but you can be rest assured that you are getting the best support from an agent. One E.g - Last time Singapore airlines delayed my first leg from SFO to SIN by 12hrs... I had to struggle with them for 4hrs in the middle of the night to get my 2nd leg properly rebooked. When I got it eventually, we were spread all over the flight, this was especially an issue since we were travelling with a 6year old. Manisha fought with airlines and made sure we got the best seats and ensure that we were all together again. She also took care of our meals as always. On the way back, we had an emergency and needed wheelchair at the last minute, all I did was contact Manisha and she made it happen in just an hour's time. If you are shopping and want a person whom you can trust will support you, look no further than her!!

Had a terrible experience with them. The lady, who I talked to, was super rude. I was, in fact,…read moresurprised that one can be so rude in a customer-facing business. She stopped me in middle of sentence at least 4-5 times. Twice, she almost screamed at me. (For no reason at all!) Totally unacceptable! I would rather pay 100 bucks extra than booking with them! I thought that she must be having a bad day, but then I came to Yelp and realized that this is very consistent! Have never seen any business with all reviews with a 1* rating (including the filtered ones) Dear Deepak Travel, If this lady Rita is your customer service rep, you need to fire her NOW!! And If she is actually the owner, you are going out of business very soon !!

Deepak Travels - Horrible experience…read more I spoke to Rita there.She is so rude, doesn't know how to speak to customer. She doesn't listen to you properly. When you ask her question about your flight details , she will reply your mail in Capital letters, showing her anger or what. She even refuse to declare weather flight is with flexible dates or not. So pathetic.If Rita is who represent Deepak Travels, its worst. One should never go there.If the owner is reading this review , i recommend to throw her out of company.

Saurabh was extremely knowledgeable and helpful in navigating the entire OCI reissue process end to…read moreend. He made it very easy and more importantly stress free for me during the process. He is very approachable and responsive. I would definitely recommend taking his help with all matters related to India immigration.

After taking one look at the Consulate's overwhelming OCI application page, I knew I needed help. I…read moreposted a request on Sulekha, and within minutes Saurabh called me to explain his services. He sent me a clear checklist, and once I shared the required documents, he took care of everything from start to finish. He completed the form, mailed the application, tracked the progress, and kept me updated throughout the entire process. His communication and service were truly outstanding--I couldn't have asked for a better experience!

Heartfelt thanks to Irene, for making this Hawaii vacation with my parents so memorable. The stay…read morewas amazing, the ocean front/ ocean view room (which I was a stickler about lol) was awesome! My parents enjoyed every bit of it. Irene listened to what I was looking for, wasn't pushing me to book. She let me take my time to review and ensure that's what I wanted and then proceeded. She's very quick in providing options and responsive, loved that! She even managed to get us a resort credit which was sweet and definitely came handy. I think I might be going on vacations more often given I have Irene to help me plan them. Thank you again! I 100% recommend Irene!

I will never take another trip without involving Irene. She made planning our trip easy, fun, and…read moremost importantly cost effective. She goes above and beyond to make sure your vacation is perfect and goes off without a hitch. Highly recommend Irene's travel for all of your travel needs.

My go to place for passport photos, fax important documents etc. great customer service and get…read morethings done in timely fashion. Strongly recommended

I needed some documents quick, on a deadline, and I came in to get help scanning and sending me a…read morefew files. The "emailing" of the files was $2, on top of the cost per page to scan. The process was quick and easy, staff was very helpful and efficient. I appreciated that it was pretty much full service.

Don't use these guys unless you want to spend more money than you need to. The starting fee for the…read moreinitial office visit is $139. Unfortunately, I learned the hard way that the cancellation fee is $100.

Stay away if you don't want your trip ruined…read more My mom had to take Covid-19 test 72 hours prior to leaving the US to Japan. I made an appointment about a month in advance for PCR testing. Later on, I found out that the Japanese government requires a doctor to issue the certification for the negative result. I called Passport Health HQ and they told me "it can not be filled out since the doctor needs to fill this in and Passport Health locations only have nurses". I made another arrangement with another Japanese clinic who sees the final result and sign the paper work. When we showed up 72 hours before her flight, the nurse made me sign a paper work that shows the leadtime of 48-72 hrs for the test result is not guaranteed. I had no other option at this point. I asked the nurse to please ask the lab to rush it since she has a flight coming up, and she gave me "I wish I could". The nurse also told me that they can sell me the certification for extra $50 which originally Passport Health said they can NOT do. I pointed out that the certification says "Sign by Doctor" and how HQ told me that the nurse is not authorized to do so. Since we didn't have that much time before her flight, I cancelled the other arrangement and gave her $50. I don't know if what they are doing is legal. She even puts the result as "pending". They should only fill out the paper work if the result is negative but they were quick to collect $50. The other Japanese clinic was going to charge me $50, I guess Passport Health saw easy $$$. It takes about 20seconds to fill this paper work. The testing went very quickly. I waited for 48 hrs and since I didn't receive the result by email, I called Passport Health on Saturday. No one picks up, I kept calling back. Time of her flight came. No result. I was hoping the result shows up during her flight so I can email her when she lands. I call Passport health about 20 times but I guess they don't work on weekends. The nurse did not mention that to me. She said they run the testing 24/7. After over 100hrs, finally, the call went through to the HQ. They couldn't even tell me the status or even if testing was performed. My mom was forced to go through the quarantine process at the airport since she couldn't show the test result. Passport health just refunded me the whole amount. We just wasted so much time, be frustrated, worried, and my mom has to spend extended time in a small hotel room. If it was your vacation, would you want to use their service?

I needed to get a visa for my upcoming trip to China and I had a great experience getting this done…read morehere. They had my visa already ready for pickup in only a week from my appointment that I brought my passport and application to. I'm really glad I went through them to get my visa. It saved me a lot of time and trouble. They were very detailed and clear throughout the process from looking through my first online application, telling me everything that needed to be corrected (I had some errors since the fields weren't that clear to me), checking through my printed application again in person at my appointment (which had some errors due to the system), and making sure I knew what to correct before making the final application they could use. They made correcting my applications and getting the visa very easy. I would definitely recommend coming here

Can't say enough good things about this place. So thankful I called them when I did. I had so many…read morequestions and concerns about my visa application They patiently answered all of them. The staff were friendly and prompt with their service, they submitted my visa application the day I finished my paperwork and also sent in my passport the day after I gave it to them. Their service saved me last of time and trouble.

This business helped me renew my Chinese Visa and the process was very smooth. Good communication…read moreand fast turnaround time for passport drop off and pickup (about a week). They also helped me fill out the online application form.

I had a good experience with Grace. She was thorough and attended all the important details.read more