Carpets of Cape Cod goes over and beyond to help their customers find the perfect rug. They have…read moreone of the best selections of carpets on the Cape. Jeanne is very knowledgable and provided amazing customer service. The installers were professional and took the time to place the rugs exactly how I wanted them. I am so happy to find a local business that cares about the customer experience and strives to exceed all expectations.

Purchased a stair runner from them two years ago. Great customer service and they work in your…read morebudget. Sadly someone dropped bleach on it. Within 48 hours I had a new runner installed. The owner gave me a great deal and got the installers right out. The installer was professional and nice. We had a great conversation. I'll go back to them for sure. They treat you like family.

Very knowledgeable and attentive staff, keeps me well informed.read more

Terrific Customer Svc! A rug, passed onto me, needed to be…read morecleaned and young man, Milan, helped on my original visit, as well as pick-up. He was grr-eat; professional (yet no dust on his heels), informative, and patient with my inexperience dealing w/oriental rugs. The material/rug came out beautifully; however, it was Milan that will bring me back to Paramount Rug, in Hyannis, for our kitchen/hall floor replacement needs (after the cabinets are installed). The location is not ideal, but once you're inside it's not even a thought. Looking forward to revisiting in the spring.

I would give a minus 10 for a review if I could.A neighbor told me about their horrific experience…read morewith Coachlight and I saw the mess they made for myself.My neighbor said Steve was dishonest,had very inferior floating vinyl flooring,didnt keep his word,did horrible installation(by installer,Joel) and charged a fortune.Yet Steve,the owner,advertises constantly on the radio,about his ("integrity,honesty,and always fixing things until the customer is 100% satisfied").All complete lies.And, Steve has been in business for over 50 years!!!I feel awful for my friends,as they are elderly,on fixed income and many health problems.Steve did not care about them at all.Save your money people and find a good company with good quality products and true honesty.J.B.

We've used Coachlight 4 different times over the past 40 years. Always happy with their service…read moreand the quality of their carpets/flooring. Last month we changed a den from carpet to flooring and we are over the moon happy. One more room to go.. thank you. Tracie

I was originally very impressed with FCI when I had the initial consultation. We had received…read moreseveral quotes and were impressed with Matt and his knowledge and guarantees. I made it clear how important it was to have the floors completed the week we had planned and was told they would be even with hidden issues. Was also told the quote is what it is and no hidden fees will arise at the end of the project. Only one person came for the entire project because his co worker quit before the start of my floors. Chris was fantastic but the subfloor under my tile was an issue and had to be ripped up along with the tile which I understand was an unexpected issue. I had to pay extra for more subfloor. I know it was out of their hands but I did not plan for that extra cost out of pocket. The project was not finished when I was told it would be because only on one of the days, they sent an extra pair of hands to help, which that helper scraped my wall so I had to sand and repaint that spot. Even after it was finished, the thresholds had to be replaced because the nails were coming up through them. This took and extra couple weeks to be completed . I will say Craig followed up to make sure it was done correctly and when all is said and done, Chris did an amazing job on the floors. I wish the communication from Matt to myself and the crew was better and I understand people are busy but a quick text is all I required to stay in the loop. Again, I gave 4 starts because the floors look amazing.

As a Real Estate broker, homeowner, and landlord, Floor Coverings International of Cape Cod has…read morecontinued to exceed my expectations. They are prompt, courteous, and helpful. They even helped with a last-minute situation involving a client. They came right to my office to accommodate my schedule and even traveled to New Hampshire. Matt and his team go above and beyond to meet your flooring needs. I highly recommend Floor Coverings International of Cape Cod. Adrienne G Siegel Broker/Owner Strawberry Hill Real Estate

I only had a small order. But when I walked in, I was greeted with smiles and warmth. Larry and Mel…read morewere both super helpful and I literally walked out of there feeling way better than I did when I walked in. Thank you for the laughs and all of your helpful tips. And thanks for going beyond the call with my multiple requests. It's not HOME BEAUTIFUL, but considering that this was my first backslash trim, I'm feeling mighty proud.

For an expert opinion on high quality materials, come to Cloutier. If you want poor service and low…read morequality products, go to Home Depot. We're in the market for a kitchen backsplash to finish our renovations. We got 5 samples of tile from Home Depot, most arrived chipped and broken. Not to be discouraged, we decided to nix the big box brand and shop local. My parents purchased their kitchen floor here years ago, and the service hasn't wavered a bit. Their showroom is extensive, and you're greeted upon arrival. Betty quickly honed in on what we were looking for, and took us straight to the section that could meet our needs. After showing her the granite we already have, she brought out several samples and a few that varied a bit from what we said we were looking for. Well, we brought a sample home, and the one we fell in love with was actually quite different than what we thought we were looking for! They have a huge array of products at different prices. Our selection just happened to be on the low end, at $11/sq. ft. Some other marble tiles we viewed were as much as $50/sq. ft. You definitely get what you pay for - $11 was a little more than we were looking at from Home Depot but the quality of the product and the service were so much higher at Cloutier, it's worth it!

We are SO pleased with the beautiful job Ideal Design did with the renovations to our home. The…read moreextensive work was completed professionally, on time and with care. Due to their planning and experience, we were able to avoid major problems. Those that did arise were unexpected, small and quickly corrected. It was wonderful to see progress at the end of every week and see our dream materialize so quickly. Thanks to all at Ideal Design!

Ideal Floor and Design installed a bathroom floor and a front door foyer floor for us in September…read moreof 2023. Both floors are large format 1' x 2' tiles. The installation crew did a great job. The seams are very small and the leveling system they used resulted in absolute level floors with no raised lips between tiles. We are very happy with the new floors. This is our second great experience with Ideal. We had hardwood floors installed on our whole first floor by them in 2017 that still look like new.

Firstly, Max is awesome. Communicative, pleasant, polite, prompt, professional. We loved working…read morewith him. His team were also very helpful and very nice. Everyone worked hard - from the time they walked in until the time they left. The quote was great and inside the budget we'd allowed and we got a ton more than we expected - broken boards replaced, boards that had been replaced with the wrong wood were removed and redone with the correct, matching wood, a couple of boards that didn't lay completely flat were repaired, and so on. But the finished floors were the star of the show! The floors look new. Not repaired, not improved - NEW. We have a long house, and you can see a huge expanse of wooden flooring from one end to the other, and the effect is now gorgeous. We are entirely happy and we got exactly what we'd hoped for. We recommend Max and Luxe Flooring 100% and would use them without hesitation on any further refinishing projects.

Max and his team were extremely helpful and informative. I was able to get an in-home estimate…read morequickly to refinish the floors and I could tell he was invested in his work by the way he took his time analyzing the floors. He ended up saving me a significant amount of money compared to other estimates by offering maintanance options since my floors were already in good condition. He took the time to teach me how to keep the floors in good shape with specific cleaning products which was very helpful as a first time homeowner. He and his team finished the project in a day and he even came back the next day to walk through the house with me in case I had any questions or concerns. Ultimately a very pleasant experience! Would recommend.

Ken is a pleasure to work with. He did a fantastic job refinishing our floors. I would highly…read morerecommend using Millennium.

Great quality work. Great and knowledgeable and talented owner with great flooring workers also…read more Great pricing also. Quickly responded to my call. Came asap for estimate and plan and discussion on what is wanted and what he will do to accomplish it. Oil based latex or water based ? Finish - high gloss or satin finish ? I had someone come in before Millennium and this a#% didn't know what he was doing. Talked a good talk , had nice fake pictures and gave me a reference phone number as I requested. Number didn't allow me to see anything. The pictures of the floors he claimed to do ... was not his work. I won't mention his name. Though if a pegleg handyman comes knocking. Tell him to keep on walking. Millennium flooring did a great job taking care of my floors and correcting the pegleg liars damages. At least the flooring damage. Pegleg damaged my steps by spilling Polyurathane on my concrete steps. Messed up my solid wood front door, my fireplace bricks. Millennium Flooring did great work. Clean work. Quick work. A year later and I'm still raving about this company and it's owner also.

Small place , but great selections! Found JUST the look I wanted, that was nowhere to be found when…read moreI went to 3 big flooring stores in the area. (Was very picky trying to find an exact cooler gray "driftwood" look in vinyl) Very helpful woman running the place.