3 hours wait time for simple passport renewal so far and counting ... supervisor makes zero effort…read moreto improve process ... Intead convinces people to leave and not come back ... incompetence.ca

The horror stories that I heard and read online about hours for waiting in line around the blocks…read moremust have been a thing of the past during the pandemic. Granted my visit today was an in-person submission of a simplified adult renewal application. There was no line at the entrance to the office. I advised the 2 security guards the purpose of my visit. I was given a slip to complete my credit card information for the application fee. One of them then led me to a very short line for 1 window with only 2 people ahead of me. I had my form fully completed (but not signed yet), my photos and my current passport. When it was my turn, the clerk reviewed my form, had me signed the application form and another form with my picture pasted on, and told me my passport will be mailed in 2 weeks time so I should get it by registered in 2-5 business days from the day it is mailed. I asked about the pick up option. She told me it would not be any faster and there would be an extra charge of $20 so I opted for the mailing option. Including waiting for the 2 people ahead of me to be processed, I was in an out in 30 minutes.

Needed to get a Visa for a trip I am taking with 3 friends and AnyVisa cut through the ponderous…read morered tape and got me the Visa within a week saving me a trip to the embassy in Ottawa and the hotel costs. They also got the Visa's for my travel companions. Friendly staff kept me in the loop the whole time. 100% recommend them and will use them again if the need arises

Wonderful company! Excellent service, professionalism and great attitude! Highly recommend!read more

Fast and professional service! Just tell him which application you are doing and he knows what to…read moredo. Even show you how to write information on it for your best interests. Right across the passport office too!

From the owner: We are just a few steps from the Passport office in Sinclair Center. On the corner of Hastings and…read moreGranville. You can have you photos in less than 10 minutes. Convenient, fast and correctly done. We also do other passports and all visas.

Worked for the company for 6 months extremely rude owner at times given unreasonable time to…read moredeliver to Chilliwack alder Grove and then west side of Vancouver missed my friends celebration of life vera very rude in the office got paid on Friday afternoon but if you didn't get back in time didn't get cheque till monday

I know why they are called Phantom, because you never get your package!…read more Our building has a concierge desk yet they call me at work saying I'm not home so call the office to rearrange another delivery time. Okay fine. I call head office and tell them to use our concierge desk, they say okay we'll try again tomorrow. Two days later no package. I call Clearly for a tracking number. I input the number of Phantoms website. Order not found. Weird. I call customer service and they say they shipped my package back to Clearly because I wasn't home! Are you kidding me? They are rude, unhelpful, and the only delivery service I know that doesn't know how to use a concierge desk. Avoid at all costs.

In this part of the downtown core, there are many of these one off convience stores around, luckily…read morefor this one, they are the only one. Very little is at the bottom end of Hornby Street now, as this is mostly a Monday to Friday business oriented street with office buildings, as most retail places (the Channel store as an example) have shut their doors due to lack of traffic. This little store tries to do it all, with your fridge of soda and energy drinks, your loads of tobacco needed for those work breaks, a lotto ticket (for the dreamer in all of us), and now they even offer passport photos (since Sinclair is right around the corner) and dry cleaning (for the person who really has everything in fast forward in life and no time). Always greeted by a family of Korean's who run this little shop, it's always a nice experience of a little business trying to survive in the downtown core. They also carry greeting cards, and other odd trinkets like a dollar store.

Came here for some passport photos after reading some Yelp reviews…read more This is smack in the middle of downtown. Parking is nonexistent unless you like hemorrhaging money. Wow, this guy is good. The setup is all there. All you have to do is sit, stare at the corner, get blinded (flash) a couple of times, and 5 minutes later your pictures are given to you in an envelope with a smile. Very nice Korean couple running the place. My 2 photos came to $12.00 after tax. They're not the cheapest, but it was quick and painless, and the service was excellent. For that, I give them 4 stars. Recommended.

Done 10 cruises, absolutely our favorite line. Way to go…read moreroyal. Great people, even better drinks.

The baggage and check-in went well. The RCCL employees in the terminal were friendly and helpful…read more We were able to get into our room immediately. Our stateroom was nice, except there's not enough storage for folded items. The bathroom shelves are open. On rough seas the things on the shelf fall off. The Concierge/suite lounge opened at 5:00 pm. For those passengers that have 5:00 dinner, you can't enjoy a pre-dinner drink. The Concierge and the wouldn't allow anyone to "touch" any food before 5:00. Also, they had run out of Diet Coke on the ship and were bringing on a new shipment. When we asked for Diet Coke they said that it would be in the bars for the evening hours. Well, I went to at least 8 bars and they didn't have any. The dinner menus in the Main Dining Room are just ordinary. When we first started cruising on Royal Caribbean, the food was excellent! Through the years especially with the specialty restaurants, the main dining room quality has declined. Our stateroom was very nice. Our room attendant, Emily, was friendly and attentive. She did a great job. We missed seeing the Hubbard Glacier. It was a nice surprise to get compensated. When we booked the cruise, it ended in Seward. About a month before the cruise was to leave they changed the port of Debarkation, from Seward to Whittier. We were fortunate to be sail back to back, so we didn't have to disembark at Whittier. They didn't have the sufficient facility to handle passengers disembarking and new passengers embarking, for such a hugh ship! They had to ferry passengers and their baggage to a tiny dock to get on the ship! This is what happens when they keep building these humongous ship.

This will be the second vacation I booked with Mckenzie. Both have been nothing short of amazing…read more First was In Puerto Vallarta at the Hyatt Ziva and the Second was Dominican Republic at the Hard Rock. Always have the best flights and best rooms. He's always available to answer any question i have (even dumb questions). Always quick replies and super Professional. Next time you're thinking of traveling or booking anything I'd use the Travel Group.

One of the best travel agencies I've had the pleasure to work with. They helped us plan simple…read moretrips to Toronto and Montreal all the way to our honeymoon in the French Polynesia. They are all well-traveled and can offer you those inside secrets to your vacation destinations, will get you the best prices and know which rooms have the greatest view at the right price at those special resorts. Need to change flights last minute, done with no hassle. Extend your stay? No problem. These guys and gals do it all. Love the Travel Group!!!