Great dental service. Worked with my insurance provider to get me all setup as a new patient. Made…read moreme feel so comfortable. Great welcoming staff.

Finding a dentist in Prescott wasn't happening. Finding Hallberg Family Dentist is a drive I'll do…read moreany day! I trust them with their professional guidance in the ongoing care of my aging teeth! I am confident in their recommendations

Scott is a great dentist, I have been going to him for years. Very personable and kind. After what…read moreI would call a terrible experience with an orthodontis in town, Dr Seaman helped me with an ongoing issue I had with a permanent retainer. He spoke to me face to face and listened to my concerns and gave me a number of options. I recommend going here for any dental work, he is skilled in it. The only bad part is that he didn't listen to me at my follow up appointment. I told him multiple times that I didn't want a retainer and wouldn't wear one- however he still included a retainer in my quote. He has fear service, but could go the extra mile by listening to his client- if you can't remember write it down!

Great service and overall dentistry. Everyone was kind and professional, and Dr Seaman did a an…read moreamazing job. If you're in flagstaff looking for a quality DDS give them a call.

I still have the cracked front tooth she gave me way back when and was trying to get extra money to…read morefix it despite us having insurance do not trust her she is no dentist she is a scam artist

Excellent experience! Dr. Collins is thorough,…read morecommunicates well and has excellent "bedside" manner.

We gave Dr. Garn and his team a fair chance after he purchased this practice from the Hallberg…read morefamily, but we were ultimately disappointed. Dr. Garn comes across as consistently rushed. After taking over the practice, he never introduced himself to existing patients -- a small gesture that goes a long way in a small town. He's generally hard to approach, and when I had a crown done, he didn't walk me through the procedure or make time for questions, leaving me anxious and in the dark. The front desk staff are kind and accommodating, but unfortunately they're not the ones working on your teeth. The hygienist situation added to our frustration. The staff felt inexperienced and inconsistent -- one visit we'd be told everything looked great, and the next, a different hygienist would tell us our teeth were in imminent danger of falling out. That kind of fear-mongering, with no consistency between visits, eroded our trust completely. The one bright spot was Angelica, who was calm, competent and took the time to explain what she was doing. After some time, my family switched to another practice in town and have finally felt like we're having a normal dental experience.

I had an abscess and made an appointment with this dental office. I had the extreme pleasure of…read morehaving Karen answer the phone and help me schedule the appointment. She is warm-hearted and caring and a great first person contact! When I got there I felt very comfortable because the atmosphere is peaceful and pleasant. Then I was greeted by AyRron, the person who would assist the doctor during my extraction. She is a sensational person too! She made me feel like I was a friend already. Dr Garn is phenomenal at what he does! He made me feel at ease and explained to me exactly how the procedure would go. I didn't feel uncomfortable and I didn't feel any pain during the extraction. I would give a hundred stars to these three people that I encountered at this dental office because this kind of service should go down in history!

We moved from Las Vegas, NV to the Navajo Reservation in 2024. We've been coming here for almost 2…read moreyears now and strongly recommend this place. Great customer service. We're always greeted very kindly. They know my daughter and she's actually excited to see the dentist every time. She's 4 years old. So thier great with toddlers. My husband hates the dentist and says this is the best all around service he's ever gotten. I agree. Thank you to the entire staff for always being kind and explaining everything from billings, appointments, and what's happening to our teeth.

Every single person in this office has been absolutely amazing from the second you walk through the…read moredoor until you walk out. They have all been so friendly, helpful and gentle. Absolutely recommend!

This was the best dental experience I have ever had. The dentist Dr Meade gave my teeth a thorough…read moreexam. The hygienist gave me a cleaning that was painless. This office deserves more than five stars.

Dr. Medina is one of the only honest dentists left. No nonsense evaluations and solid…read morerecommendations for treatments or non-treatments. He doesn't invent problems to solve. He presents and deals with realities only. Best dentist I've ever had. By far.

Mrs. Bridget was amazing! She was gentle and made it a quick cleaning, Beautifully well kept office…read moreand overall amazing staff, thank you!

Great Dentist. Did all my filling which were painless and easy. Recommend Flagstaff Downtown Dental…read moreto anyone who wants a painless dental experience that's both professional and welcoming!!

One of the positives about Dr. Janisse is that almost all your dental needs can be taken care of at…read moreFLD. This saves a lot of frustration and hassle and stress when trying to coordinate with other dental disciplines. Most recently, when I was examined prior to the start of an implant, Dr. Janisse noticed decay on an adjacent tooth. His assistant provided me with a guesstimate of the cost, which was a factor in my decision as to whether or not to address the decay now. The decay was treated and the implant progressed smoothly. Dr. Janisse was very laid-back and patient with his assistant and me. He also has a great playlist ;-)

Dr Janisse is a hack dentist. Staff is friendly, but improperly trained. My wife needed to have an…read moreimpression taken and it took the so called dentist several tries to get it right . Which on the 3rd attempt he proceeded to literally tear her permanent retainer out of her mouth. Then had the nerve to say it was loose which it absolutely was not. I would drive 500 miles from where I live to go to any dentist but this quack wannabe dentist.

I'm not usually one to leave a bad review, but I had to say something about my experience with this…read moreoffice. I recently had a routine cleaning & received a bill showing I was charged the out-of-network rate, while I was informed this office is in-network with my insurance. When I reached out to the office to ask about the bill, I was initially told that I should be in-network, that they would look into this for me & would get back to me later that day. By the end of the following day, I hadn't heard anything back, so I called them again. They just told me what we already knew, which was that insurance only covered 60% of the bill (the out-of-network rate). At this point, I looked up my benefits on my insurance's website just to be sure they hadn't changed. My research confirmed my coverage for that appointment should have been 100%. I even called my insurance company, who also confirmed that the visit should have been covered 100% but was billed improperly. I called again & talked to someone else, who agreed that it was weird that the bill wasn't covered & that they would reach out to the manager & get back to me. Nearly 1 week later & I never heard back from anyone. Instead, I got another message stating that I still had an overdue bill. So, I reached out a fourth time to ask if someone was looking into the bill like I was told. I received a message back stating, again, that my insurance only covered 60% of my bill. Which, as mentioned, we'd already established. At this point, I was quite frustrated as I didn't seem to be making any progress with the bill or getting through to anybody, so I went in-person to the office to try to talk to someone in billing or a manager (which I had to take time out of my work day to do since I work full time). The manager was not available when I went in, so I asked them to at least send her a message for me along with a break down of my insurance benefits (which I printed out for them). I am still waiting to hear back. I work in the medical field, so I understand that things can take time, especially with billing issues and insurance. I also know a lot about insurance at this point and understand that sometimes claims are mistakenly billed or processed improperly. What's frustrating to me is the lack of communication and unwillingness to look further into things for me, especially when I had reached out to the office four different times. Instead of trying to understand what the problem was, it was mostly just met with the same phrase over and over: "Your insurance covered 60%." Instead of this office advocating for me, I've had to go way out of my way to advocate for myself. I believe it's important to advocate for your patients, and that just has not been my experience with this office. I can't imagine what this situation would be like for another patient who hasn't worked with insurance, who may not understand fully what their insurance benefits are and who may not know how to advocate for themselves. Hopefully this office is able to help me out with this situation, though I'm not inclined to return for more appointments in the future. Certainly not worth the headache or wasted time.

Service is great. Office is clean but old. I've tried 3 different hygienists and they are all good…read moreexcept one pinched my bottom tongue and now it's sore with an ulcer... i believe it wasn't intentional. Just hope they be more careful and gentle next time.

I've been to this office before and previously had an excellent experience with Dr. Sydney. She is…read morecompassionate, easy to talk to, and when I had my first cavity treated, it was a painless and smooth process. I truly appreciated her care. Unfortunately, my recent experience was very disappointing. I currently do not have dental insurance and am a student, so I am paying out of pocket. I wanted to schedule a basic cleaning because I strongly believe in preventative care. However, I was told I would be required to enroll in an in-office plan that includes X-rays, in addition to paying for the cleaning itself. I explained that I cannot afford additional diagnostic costs right now and requested to decline new X-rays. The office already has X-rays from one year ago. I was told that due to "liability," they would not provide a cleaning without taking new X-rays and that there were no exceptions. As a result, I was refused care. It's discouraging that preventative care that helps patients avoid more serious and expensive problems is inaccessible without agreeing to additional services. For students and uninsured patients trying to stay proactive about their health, policies like this create unnecessary barriers. Unfortunately, I will either have to go without care until I can get insurance again or find somewhere else that actually provides accessible healthcare.

I paid $540 for an emergency tooth extraction and the excuse they sent in for an oral surgeon…read moreremoved me from the building for saying a cuss word. The quality of care was nonexistent. She was argumentative, violating, and invasive from the moment she stepped into the room. They didn't remove the tooth! DO NOT GO HERE. Keep in mind they have multiple locations under smile generation. Please go to a local dentist!!!!!