I still have the cracked front tooth she gave me way back when and was trying to get extra money to…read morefix it despite us having insurance do not trust her she is no dentist she is a scam artist

Excellent experience! Dr. Collins is thorough,…read morecommunicates well and has excellent "bedside" manner.

Mrs. Bridget was amazing! She was gentle and made it a quick cleaning, Beautifully well kept office…read moreand overall amazing staff, thank you!

Great Dentist. Did all my filling which were painless and easy. Recommend Flagstaff Downtown Dental…read moreto anyone who wants a painless dental experience that's both professional and welcoming!!

Scott is a great dentist, I have been going to him for years. Very personable and kind. After what…read moreI would call a terrible experience with an orthodontis in town, Dr Seaman helped me with an ongoing issue I had with a permanent retainer. He spoke to me face to face and listened to my concerns and gave me a number of options. I recommend going here for any dental work, he is skilled in it. The only bad part is that he didn't listen to me at my follow up appointment. I told him multiple times that I didn't want a retainer and wouldn't wear one- however he still included a retainer in my quote. He has fear service, but could go the extra mile by listening to his client- if you can't remember write it down!

Great service and overall dentistry. Everyone was kind and professional, and Dr Seaman did a an…read moreamazing job. If you're in flagstaff looking for a quality DDS give them a call.

This was the best dental experience I have ever had. The dentist Dr Meade gave my teeth a thorough…read moreexam. The hygienist gave me a cleaning that was painless. This office deserves more than five stars.

Dr. Medina is one of the only honest dentists left. No nonsense evaluations and solid…read morerecommendations for treatments or non-treatments. He doesn't invent problems to solve. He presents and deals with realities only. Best dentist I've ever had. By far.

I'm not usually one to leave a bad review, but I had to say something about my experience with this…read moreoffice. I recently had a routine cleaning & received a bill showing I was charged the out-of-network rate, while I was informed this office is in-network with my insurance. When I reached out to the office to ask about the bill, I was initially told that I should be in-network, that they would look into this for me & would get back to me later that day. By the end of the following day, I hadn't heard anything back, so I called them again. They just told me what we already knew, which was that insurance only covered 60% of the bill (the out-of-network rate). At this point, I looked up my benefits on my insurance's website just to be sure they hadn't changed. My research confirmed my coverage for that appointment should have been 100%. I even called my insurance company, who also confirmed that the visit should have been covered 100% but was billed improperly. I called again & talked to someone else, who agreed that it was weird that the bill wasn't covered & that they would reach out to the manager & get back to me. Nearly 1 week later & I never heard back from anyone. Instead, I got another message stating that I still had an overdue bill. So, I reached out a fourth time to ask if someone was looking into the bill like I was told. I received a message back stating, again, that my insurance only covered 60% of my bill. Which, as mentioned, we'd already established. At this point, I was quite frustrated as I didn't seem to be making any progress with the bill or getting through to anybody, so I went in-person to the office to try to talk to someone in billing or a manager (which I had to take time out of my work day to do since I work full time). The manager was not available when I went in, so I asked them to at least send her a message for me along with a break down of my insurance benefits (which I printed out for them). I am still waiting to hear back. I work in the medical field, so I understand that things can take time, especially with billing issues and insurance. I also know a lot about insurance at this point and understand that sometimes claims are mistakenly billed or processed improperly. What's frustrating to me is the lack of communication and unwillingness to look further into things for me, especially when I had reached out to the office four different times. Instead of trying to understand what the problem was, it was mostly just met with the same phrase over and over: "Your insurance covered 60%." Instead of this office advocating for me, I've had to go way out of my way to advocate for myself. I believe it's important to advocate for your patients, and that just has not been my experience with this office. I can't imagine what this situation would be like for another patient who hasn't worked with insurance, who may not understand fully what their insurance benefits are and who may not know how to advocate for themselves. Hopefully this office is able to help me out with this situation, though I'm not inclined to return for more appointments in the future. Certainly not worth the headache or wasted time.

Service is great. Office is clean but old. I've tried 3 different hygienists and they are all good…read moreexcept one pinched my bottom tongue and now it's sore with an ulcer... i believe it wasn't intentional. Just hope they be more careful and gentle next time.

I've been going to Dr. Henkenius for more than a decade and they've always taken good care of me…read more I will definitely keep coming back.

From the owner: Cosmetic, Restorative & General Dentistry for the Entire Family.read more

I've been to this office before and previously had an excellent experience with Dr. Sydney. She is…read morecompassionate, easy to talk to, and when I had my first cavity treated, it was a painless and smooth process. I truly appreciated her care. Unfortunately, my recent experience was very disappointing. I currently do not have dental insurance and am a student, so I am paying out of pocket. I wanted to schedule a basic cleaning because I strongly believe in preventative care. However, I was told I would be required to enroll in an in-office plan that includes X-rays, in addition to paying for the cleaning itself. I explained that I cannot afford additional diagnostic costs right now and requested to decline new X-rays. The office already has X-rays from one year ago. I was told that due to "liability," they would not provide a cleaning without taking new X-rays and that there were no exceptions. As a result, I was refused care. It's discouraging that preventative care that helps patients avoid more serious and expensive problems is inaccessible without agreeing to additional services. For students and uninsured patients trying to stay proactive about their health, policies like this create unnecessary barriers. Unfortunately, I will either have to go without care until I can get insurance again or find somewhere else that actually provides accessible healthcare.

I paid $540 for an emergency tooth extraction and the excuse they sent in for an oral surgeon…read moreremoved me from the building for saying a cuss word. The quality of care was nonexistent. She was argumentative, violating, and invasive from the moment she stepped into the room. They didn't remove the tooth! DO NOT GO HERE. Keep in mind they have multiple locations under smile generation. Please go to a local dentist!!!!!

Writing this review after a few years of sitting with this experience.... Needed a filling. They…read morenumbed me on the wrong side. They almost started working on me without the correct side being numbed. I could tell how horrible they felt about the situation, but I haven't been back. Freaked me out.

I highly recommend Oasis Dental Care. Dr. Rodda and his staff have been seeing my family since…read more2019. The new location is modern and open. Everything about the office environment gives good energy. If you haven't been to dentist for awhile and your afraid; let me just say that this office cares about their patients and will go above and beyond to make you feel comfortable. After a few visits you start to feel like a part of the practice. When treatment is needed they can get you scheduled in a timely manner. I really like my hygienist Erica.

Dr. Stowell and his team are amazing. They don't try to up-sale or push you into doing anything…read more His work is flawless. He's the best in flagstaff. I will never go to anyone else.

I love Dr Bacon and my dental hygienist Angel!! I've been a patient 8+ years after not seeing a…read moredentist in about 11+ years. My experiences were always terrifying. I suffer with PTSD/anxiety and the dentist was just not a place I ever wanted to be-LOL! However, Dr Bacon was incredibly patient with me, and calm. His personality just lights up a room. So I felt at ease, I'm pretty sure I even laughed at my first appointment instead of booking it out the front door. Had a bunch of cavities from not seeing a dentist regularly so that was a stressful experience financially, but not so much physically. The front desk gals helped me get the financial stuff squared away. Not that it was expensive, I just wasn't prepared for it. I do believe their prices after the insurance I have is very reasonable. He made sure I was never in pain. Took breaks if I needed. Angel had also been the most amazing dental hygienist ever 6 months. She knows me so well, that she already knows what different steps to take to handle my sensitivity/pain levels. I truly appreciate having the best dental folks in town. I'm thankful I was directed to Dr Bacon's office when I first moved to town. I'm forever grateful.

We gave Dr. Garn and his team a fair chance after he purchased this practice from the Hallberg…read morefamily, but we were ultimately disappointed. Dr. Garn comes across as consistently rushed. After taking over the practice, he never introduced himself to existing patients -- a small gesture that goes a long way in a small town. He's generally hard to approach, and when I had a crown done, he didn't walk me through the procedure or make time for questions, leaving me anxious and in the dark. The front desk staff are kind and accommodating, but unfortunately they're not the ones working on your teeth. The hygienist situation added to our frustration. The staff felt inexperienced and inconsistent -- one visit we'd be told everything looked great, and the next, a different hygienist would tell us our teeth were in imminent danger of falling out. That kind of fear-mongering, with no consistency between visits, eroded our trust completely. The one bright spot was Angelica, who was calm, competent and took the time to explain what she was doing. After some time, my family switched to another practice in town and have finally felt like we're having a normal dental experience.

I had an abscess and made an appointment with this dental office. I had the extreme pleasure of…read morehaving Karen answer the phone and help me schedule the appointment. She is warm-hearted and caring and a great first person contact! When I got there I felt very comfortable because the atmosphere is peaceful and pleasant. Then I was greeted by AyRron, the person who would assist the doctor during my extraction. She is a sensational person too! She made me feel like I was a friend already. Dr Garn is phenomenal at what he does! He made me feel at ease and explained to me exactly how the procedure would go. I didn't feel uncomfortable and I didn't feel any pain during the extraction. I would give a hundred stars to these three people that I encountered at this dental office because this kind of service should go down in history!