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    Kevin White - State Farm Insurance Agent

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Kevin White - State Farm Insurance Agent

    Homeowner or property

    Car and truck insurance

    Life insurance

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    1 year ago

    I thank God for the service thst I have received. Things were explained in detail and Tracy is definitely a blessing .

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    Steve Womack - State Farm Insurance Agent

    Steve Womack - State Farm Insurance Agent

    3.8
    (21 reviews)

    They quoted me an excellent price for car and home. I paid them. They told me to cancel homeowners…read more I did. They denied coverage (i assume because my roof is older, but was never told why). They increased my auto payment $86. Stay far away.

    Steve Womack's team & Wendy Williams are incredible! I started using them about 5 years ago when I…read moremoved to Memphis for work... Over time I got married, replaced vehicles, and bought a house with my husband. State Farm's rates were very competitive with other options we looked into, and provide an amazing value when bundling! Not only that but you won't find a team better than this one in Memphis! Last weekend our brand new car was broken into... we had 2 windows busted out and the back seat damaged. The frustration that comes with being the victim of a robbery/break-in is beyond words. We worked so hard to buy a new vehicle just to have someone selfishly destroy it for little to no gain for them. The morning after it happened, I seriously felt NO sense of security. Calling State Farm (specifically talking to Wendy) was the BEST thing that happened to us all week. She took care of the claim immediately without me lifting a finger, and TRULY CARED about us. Not only that but she went above and beyond by doing research for me even after the filing the claim. My wallet was stolen in the incident, and that meant no drivers license to get a rental car. Wendy was able to get me approved for Uber reimbursement while the car is being repaired (which I didn't even ask for but she found that as a solution anyway)! Seriously so thankful for Wendy, Steve Womack's team, and State Farm! I will refer friends and family to this group for years to come. Stay happy & safe, Memphis!

    Independent Bank

    Independent Bank

    1.4
    (33 reviews)

    They would much rather see you leave than let you eventually refinance later for a better rate…read more They don't want to be bothered. Also, the ridiculous fees.

    For the first 35 payments towards my auto loan i-bank charged a $15.00 "convenience fee" in order…read moreto make payments using their online portal. My guess as a way to force you to open a bank account with them or mail a payment in (who in their right mind does that still we're in the damn digital age people). September 2022 the fee is no longer charged (great call on whoever made that decision). Today my intention was to pay off the rest of my loan but I wanted to see if i-bank would be willing to refund/credit a SMALL PORTION of the 35 ($525.00 total) convenience fee's that were charged. I tried chat first, response was "No" followed by a "Have a good day." Okay lets call it in and try to talk to someone, almost an identical response (are these scripts? time to hire a new writer guys...). When I request to speak to a supervisor I'm told 'There is no need, besides they'll be upset." Why in the hell would I care if my question "upsets" a supervisor? I don't give a rats ass about how they feel, when did customer service become about how the supervisor feels lol what? I've been charged because I "chose to use the online portal". Supervisor was not upset (shocker), at least this individual was non-argumentative with me about my issue. Same end result though, not a single fee will be returned. Never again will I do business with i-bank that was clearly a mistake. Glad my loan will now be paid off and I never have to deal with this company ever again. Shameful customer service, well deserving of the 1.4 score with the vast majority scoring a whopping 1 star (insert line about how I'd do 0 stars if I could). Do your research, get loans from a place that will actually work with you and not against you. Congratulations on robbing me of $525.00 just to pay your company what I owe. Slow clap... STAY FAR AWAY FROM THIS ESTABLISHMENT!!!

    Kevin White - State Farm Insurance Agent - homeinsurance - Updated August 2026

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