I am sharing this as a caution in choosing this company as I see many positive reviews but our…read moreexperience was FAR from positive. I was part of my best friends wedding this past weekend and our experience with Party Factory was beyond unprofessional, rude, and demeaning. My best friend placed an order for linens 6 months ago to which she was told they would be able to fulfill said order. Two weeks before the wedding (nearly 6 months since placing the order) she was contacted by Party Factory informing her they did not have the colors she wanted. Upset but understanding things happen, she came up with a solution and choose to do all white linens to which she was then told they also cannot fulfill. Again this was two weeks before her wedding after months of being told that everything was fine and she would be able to get the linens she needed/wanted. Upon the day of the set up and rehearsal (the day before the wedding) the linens were dropped off--this include disproportionate amounts of black, grey, silver, and white. On top of this, two of the white table clothes had stains and the company did not drop off the drapes for the ceremony backdrop. We called and waited to have them delivered. Further when they were delivered, there were lose threads and not all of the drapes were there. At this point we were so behind we did not have time to wait for more so we did what we could to make it work despite the mistakes made by this company. Thankfully, the venue allowed us to use some of their own and we ended up not using any of the black cloths. The night of the wedding when Party Factory came to pick them up the owner Cyrus was present and the wedding coordinator explained the stains and how we had not used the black asking for a refund. Cyrus was unbelievably rude, disrespectful and demeaning telling the wedding coordinator to "lower her expectations" and that she "obviously doesn't know the industry and has never done this before" to which she quickly corrected that she was a wedding coordinator and had been part of this industry for awhile. Further, several days after the wedding Cyrus sent an email to the bride accusing her of being a "bully" stating that "[she was] rude to [his] staff, and has unrealistic expectations of people especially after [she] hasbeen a bully to them.  [He and the staff] all love working on events and helping to make events the best product that [they] can, when [they] are working with people who are nice and share [their] goals of a great event it encourages [them] to double [their] efforts, however you [the customer] crap on people and are not the kind of customer [he] wants to work with.  Please use another company in the future." It is also worth noting that the individual he emailed (the bride) was not even present during the time of this encounter. I am in awe of the unprofessionalism and disrespect. I cannot express into words how much I would NOT recommend this company to anyone who wants an stress-free and communicative experience for their wedding or other events.

Terrific Service, Great Rentals. Nice People…read more We have rented chairs, tables and tablecloths from Party Factory for a yearly spring gathering of friends and family now for three years in a row. Our experience was stellar all three years. They are easy to work with and very clear about logistics and prices. They arrived with deliveries on time as promised, and picked up on schedule. Their billing is seamless and has always been correct to the letter. Their equipment is in perfect condition. And they are very nice to deal with in person, on the phone and by email. Really just a great experience overall. Highly recommended and we look forward to working with them for all of our future parties.

Sure, it's all fun and games until ... the competitive carnival of spirited team-building is over…read more... and you have to go back to the office where it's no longer PartyWork, but just work. Thanks Portland PartyWorks! You brought the "party" for our on-campus work event with your array of inflatable fun and equipment. It was a great outdoor, mid-pandemic distraction during a workday ... and everything you promised it would be ... of course, after I signed the waiver and got my wristband. BTW, I suck at archery ... and axe throwing (this a thing?), and other dangerous "sports involving weaponry" ... so, it's no real surprise (to me or my mother) that I really suck at the inflatable "safe" plastic archery and axe throwing. Luckily, that infamous 2012 incident involving little Jimmy and Mrs. Wilkerson wasn't repeated as no one got hurt, put an eye out, or had to induce vomiting. The main thing to remember about Portland PartyWorks ... besides that they showed up on-time & on-budget ... is that the key to a safe party is to "stop, drop, and roll" with the fun. PartyWorks was all fun and games ... period. Just games ... and (very) safe fun.

I am so thoroughly happy with the service, product and cleanup I received from Portland Party…read moreWorks. My child's birthday party was a hit thanks to their punctuality, kindness and professionalism. I highly recommend them. What a great, family owned business. Thank you!!!! Every promise made was followed through on. They exceeded my expectations.

Our son's wedding was on June 14, 2025 and i can't say enough about this company. EVERYONE I dealt…read morewith in helping get the bids for things we needed to rent were phenomenal. The bride and groom rented around 68 table plus 275 chairs for this wedding. Special thanks to Yolanda, Becky and Michelle (I hope i have your names right) for the great help in figuring this all out. Even the delivery crew and pick up crew were stellar. Again, I can't say enough and recommend them for your event. MOTG, Janey

We came in to host an event called the Great American Crawl and we were trying to find a bbq we…read morecould rent for the event short notice. ISE was a great help and we had an awesome event Couple notes We rented their biggest flat top gas grill. It's very big, you'll need a good sized truck to move it. The spatula we rented was a little flimsy. Make sure you get a good one to flip those burgers. We cooked almost 200 burgers in less than an hour, very worth the rental.

I am so thankful we found Bounce House NW, it gave my daughter some normalcy during these very…read moreabnormal times. We rented one of the small houses that fit comfortably in our double car garage and it easily accommodated my daughter and her three preschool classmates. It was a perfect solution to a COVID appropriate celebration during the rainy weather. Booking online was very easy and the pricing was so reasonable that I was initially skeptical of it. John communicated well with delivery timing, set up was done efficiently, the rules and instructions were reviewed, and John did an on-site sterilization in addition to the one done prior to delivery. The entire process was professional and pleasant from start to finish. The only downside is that I didn't know about Bounce House NW last summer, they have several larger options with water features available and it would have been fantastic to rent one of those during the really hot days summer. I'll definitely be renting from them again

Terrific customer service and so fun for the kids! John from BounceHouse NW was easy to work with…read more Set up took just a few minutes and the quality of the bounce house slide combo I rented was fantastic. I would definitely rent from them again!

I called on a Friday night looking for a bounce house for my Niece's 7th birthday party which was…read morethe very next day.Martha was extremely easy to work with and I booked right away especially since she could deliver the bounce house directly to the park. She was able to supply everything we needed for the party and not nickel and dime me for a generator,delivery, etc etc. She was on time and all the kids had a great time. I would highly recommend this company! She was about 1/2 of the cost of many of the other quotes I received. Thank you Martha!!!

Super friendly and reasonable. Honored the cancellation of reservation due to inclement weather. My…read moreson was terribly sick and had to go to Emergency room. When I spoke with owner his kindness and understanding was astounding. We will definitely hire them again for next years block party but without having cancel this time

Party pros was 30 minutes late to deliver linens and glassware to our wedding, affecting the days…read moretimeline and resulting in their delivery coinciding with guest arrivals significantly. I requested a refund of the Delivery Fee and Kevin the manager wanted to argue with me that they 'tried their best' when his booking staff was clear on our firm schedule. I would not rely on Party Pros for critical events and found Kevin's entire posture to be inhospitable.

Absolutely worst customer service and from the general manager? Wow I'd expect better. I'd also…read moreexpect that when you drop off a refrigerator that the compressor turns in and the fridge cools to an operating temperature unlike the 86 degree warming box they delivered as a fridge. Upon calling the GM explained there's nothing they can do costing us our entire event weekend. 100% unacceptable Getting this from an hourly maybe but paying someone a salary to destroy your business isn't a bright idea. You'll be seeing me bright and early Monday morning Thank you for ruining my event and costing me more money then imagined. Your definitely a pro at something and that's being the worst rental company in oregon You will be paying my invoice as well as my dry ice fee my event fee and all of my spoiled product that your fridge wouldn't hold properly and safely at temp.

Audra was AMAZING to work with. We rented plates, glassware, wine bars, water pitchers, S & P…read moreshakers, beverage jugs (5 gal) and more! This wedding was for 260 people and everything came as expected and Audra was amazing to work with. Her prices were much less than others and quality not compromised. She is a joy to work with! Janey (MOTG)

Reese was a dream to work with. What a pleasure to have someone to guide me through all the…read moredecisions, timelines, and etiquette details. She took my jumble of ideas and created a beautiful event we were able to share with our friends and family. It was a day filled with joy and happiness that we'll remember for the rest of our lives. You expect your wedding planning to be stressful and the day to be chaos. Not so with Reese and her team on your side. I never felt overwhelmed. Whenever I had a moment of panic, worrying I'd missed something important, I checked in with her and was assured she'd keep me on track. And she did. Everything came together beautifully and our wedding day was beyond what we could have hoped for. And we were able to enjoy every moment. Every detail was lovely. The tables were beautiful, the decor gorgeous, the ceremony and reception exactly what we hoped for. I took her advice on vendors and as a result had stunning floral arrangements, food everyone raved about, and music that kept our booties moving. There isn't a thing we would change about our wedding day and so much of that is due to the support and hard work of Reese and the CDS team. I've raved about her but truly truly her entire team is hardworking and just stellar.

I am so blown away by the service I got from these folks! I worked with Marisa as my wedding…read morecoordinator and everything she did was just perfect. I had a really specific vision for my wedding and she was able to help me put it all together beautifully. Any time I needed a suggestion, she had one. With her extensive vendor list and huge selection of rentals, she had an answer for everything. I always felt super comfortable and able to be myself and that made everything so much more comfortable. And then, as is she weren't amazing enough pre-wedding, on the wedding day so was a downright super hero. She checked in on me, set everything up to perfection, and took the burden of troubleshooting little issues that arose without needing to take me away from getting ready and enjoying my day. I worked with her the most but she also brought in other staff to help, both before and during the wedding, and they were also just lovely. I would pay twice as much as I did for these guys! My husband was skeptical about hiring anyone at first, but he agrees now that hiring Century Decor was the best decision we made!