Key Inspection Service provided an experience above expectations. The report is detailed with comments and photos. The team is also very responsive with a quick turnaround. The report is digital and easy to view and understand. I especially like the color system for categories issues found by high and low priority. The page is responsive and user-friendly. Brandon was our inspector with years of experience. He was able to answer our questions in great detail. We used Key Inspections when looking to buy a house out of state. If the inspection went well, we would have jumped on the next flight to view the property but thankfully the inspection saved us the trouble. As we continue to look for houses in the area, Key Inspection Services will be our go-to choice for inspecting a property. Thank you for such amazing service! read more

We had Key Inspection Services do the inspection for our prospective home. Maribeth show up on time (maybe even a bit earlier), gave us the run down and went straight to work. Maribeth was super sweet and did such a thorough job! The inspection report had SO much detail and really helped us assess the state of the home. At the end, we were given a high level summary and got the report that same evening. I think we paid about $900 and it was worth every penny! Would definitely recommend! Thank you, Maribeth! read more

I recently bought a house that Key Inspections had provided a pre-inspection for. They missed A LOT. Like over ten thousand dollars a lot. They caught plenty of small things to keep an eye on, but notably missed some major issues: - Mold in the basement bathroom (and an overall ventilation issue) - Multiple leaks in plumbing and water damage - Multiple dead electric outlets - Some serious electric code violations with the main panel When they performed the inspection, the house was furnished, but none of the above issues were blocked or covered by furniture. The leaks had obvious water damage that was both visible and detectable with a moisture detector. It was by no means a useless inspection, they did find some things (but generally more obvious things like missing smoke detectors and railings), but the missed mold, electric outlets, and leaks is concerning. The first couple electric outlets was passable, but once I got to 7 broken outlets/switches and then found the mold and leaks, the pass was gone. Anyways, I plan on bringing in another inspector at some point to double check my house, since I don't have peace of mind from theirs. read more

I had Key Inspection Services come out to my house AFTER I bought my house for a peace of mind and they were who was recommended by my realtor. We opted for the top package that included air quality testing and sewer scope. The inspector did find a few items that we were unaware of however he also did miss some very critical items that we had found if you had looked a little harder. They missed a roof leak in the attic from the chimney and missed termite damage in the garage. This type of damage is why we want an inspector in the first place. I share this as feedback for the inspectors for a learning opportunity. read more

We have used three times now. The workers are prompt and kind and thorough. They saved us thousands in roof repairs after pointing out issues with the roof that the seller's pre inspection had missed...in two different houses! Each time the roofer agreed with Key Services. The format of the report is clear and easy to understand and they tend to point out the important stuff, rather than nitpick every last thing. Crossing fingers that we won't need to use them again and we've found our house but definitely recommend. A good inspection is invaluable to knowing what you're walking into! read more

They did a bad job. They didn't meet their own contractual obligations. We paid for them to scope our house sewer line but they scoped the city-owned portion of the sewer line out in the street. They didnt scope correctly & failed to take accountability for neglecting to do their job. Use literally anyone else & make sure they know what they're talking about before signing up to pay $900 for a handyman to look at things without knowing what they're looking at read more

I cannot rave enough about the service I received from Key Inspection and Justin. He was very thorough, super professional, and explained things to me in a way that I would understand without sounding condescending. I got my report fast and was pleased with the details on it. 10/10 would use again for a home inspection. Thanks, Justin! You're amazing! read more

Pretty disappointed , we called to make an inspection . We gave all our info for a house . We gave them location . ( they checked it and said the location was fine ) well guess what , now they said it's too far for them . ( I understand that things happen but with the initial appointment they "checked " ) we got the confirmation email today at 5:51 and literally 10 mins later they call to cancel because they didn't check properly . Poor management on their part . So disappointed. read more

Just had Brandon do our home inspection in West Seattle. He did a fantastic job inspecting our new home purchase. He was so detailed and clear. Ask for Brandon If you need and want the best! read more

Key Inspection Services - Brandon checking out the roof with his drone. - Real Estate Near Me - Mill Creek, Washington

Brandon from Key Inspection was awesome. Aside from being very professional, Brandon was very responsive to our questions and requests. The inspection was thorough and complete with a very understandable summary. We will be using Key again. Thank you! read more

Shout out to Brandon from Key Inspection Services for a stellar inspection experience in Seattle! Everything from the appointment confirmation, the actual inspection to the great follow-up emails was a classy experience. Brandon arrived early and had the entire exterior of the house already inspected when we arrived at our scheduled time. He was happy to answer any and all questions from the buyer and always carried a great attitude. His inspection report was thorough and super easy to navigate/ understand. Brandon pretty much solidified himself and and Key Inspection team as the go-to for all of my Seattle inspections going forward. Nice work guys! Thanks to a great referral from Barb Pexa & Associates read more

We were in the process of purchasing a home and quickly needed a home pre-inspection to meet an offer deadline. Key Inspection Services came through with only 48 hours notice. Our inspector, Nathan, was prompt and very thorough. He was able to answer all of our questions and pointed us in the right direction where it was needed. He was able to compile the report same-day and had it in my inbox well before our offer was due. This helped immensely with understanding the risks we were willing to assume while remaining competitive with an offer. I highly recommend Nathan and Key Inspection Services. Thank you! read more

Brandon Brockway-Ring came to inspect a home in Arlington for me. I was impressed with his expertise and professionalism. He was more than willing to explain what he was looking at and why. I found his report complete (with pictures), and readily understandable. Key Inspection's report format breaks the information into several areas; each area is topped by a graphic summary showing where each task fell on the "critical issue - it's fine" spectrum. Very, very pleased. read more

This was our first time using Key Inspection Services on a potential purchase of a home. Brandon was awesome. Very professional and thorough! Buying a house is a serious investment and you want to know what you are getting into before you make such a commitment. Because Brandon was so thorough I believe he saved us from a "money pit". I will definitely be using them again for our next house and would strongly recommend them for anyone who is a first time home buyer and is nervous about making their first home purchase. read more

Key Inspection Services is a top notch company. I was blown away by the detail in their report, the expansive knowledge and willingness to answer questions all along the way. Nathan and Brandon are awesome! The process of buying a home can be stressful, but the quality of the inspection you receive will surpass your expectations and help put your mind at ease... Knowing that you are getting a quality home, or that you may be walking into a money pit. Incredible experience, and I learned a lot! Very highly recommended. read more

Brandon did our inspection. I was curious when I saw a one star review here saying they did not actually go up on the roof, but Brandon did, despite being a very high roof and relatively difficult access. (If you have high roof, make sure you let them know how high in advance to bring the appropriate ladder. I think we got lucky because there was a ladder in the garage.) The inspection only took 2 hours which worried me a bit, but it was not a huge property and it was newer, so perhaps that's why. It cost ~$450. Brandon was open to answering questions, invited us to follow along, which I appreciated. He seems very experienced, and thoroughly answered our questions regarding the worst case scenario, similar instances he'd seen, local service providers, other possible solutions, what we might encounter with repairs, and what to expect if we went through with the property, etc. He also explained to us the parts of the roof, and we learned a lot about roof terminology. He alerted us to a possible issue with the roof, that it wasn't properly installed and rotting pretty badly, etc. Something that none of us could've seen. The house looked so perfect! But hey, a $450 inspection is well worth a $12,000 bullet dodged. A word of general, unsolicited homebuying advice: before you go into inspection, do a quick Google search of the basics. Things like what's the most expensive fixes in a home and actually write out your deal breakers are, like foundation issues, electrical, sewer, etc. (Maybe even bring a marble and an Outlet tester on house tours if you're looking at an older property, they go for less than $10.) Helps keep you rational. Also, be sure to double check with your real estate agent that all necessary keys to crawl spaces, electrical shut off, etc are at the house. There was one space that was inaccessible (which is my agent's fault, not Key) which I was a bit miffed about. Anyway, back to Key. I am most satisfied with the report I received. It was concise, easy to read, formatting is clear, and the text is descriptive. They take relevant pictures and videos too, and everything is organized well, and the link is easily shareable. (Which our parents and friends appreciated). They also gave us a free book the basics of home maintenance (with checklists for each season, each year etc) and explanations and diagrams of how things work in the home. I'm a first time buyer so I don't know the local scene, or industry standard so take my review with a grain of salt, but I was very satisfied with the inspection service. read more

We hired Key Inspection to check our newly remodeled house in Sammamish. Nathan and the other guy showed up on time (actually 15 minutes earlier to inspect exterior parts). They patiently explained everything to me while they were inspecting, and also gave safety suggestions. Their inspection is very thorough and didn't skip any corner. One thing i really appreciate is that, after they found water backing up in shower sink when vanity faucet was opened, they dive deep the issue and tried several ways to see if the water would overflow or just backing up. This detail made me believe they are professional in their job. read more

J responded to a late night request and was on site by 1pm the next day, an invaluable response in the current white hot market. J smoothly transitioned from clambering around in the attic on a warm afternoon to giving us highlights of what issues and how severe they were. Made a particular effort to explain issues clearly, non-condescendingly and include both members of our couple :) We were swiftly swamped by the other interested buyers and ended up transferring the inspection to other interested buyers, but really appreciated the response time that gave us an opportunity to take a swing! read more

I met Farren in 2013 and had him inspect the condo we bought. He was able to give us a ton of advice about things we should look out for. This alone was worth the cost of his inspection. He was extremely thorough and documented everything - answer questions along the way. When we were looking to move, it was a no-brainer. This time, it was for a newly constructed home. He was a wealth of knowledge and very patient as I continued to pester him with all kinds of questions. It's clear he's extremely experienced, has a great attention for detail and is a great teacher. If you're looking to learn more about your home (or future home), he's an incredible asset. Looking forward to working with him for the 11-month inspection of our new place. read more

Our agent recommended we use Key Inspection Services. The process from beginning to end was very smooth. Brandon showed up on time and was very knowledgeable and communicative throughout the whole process. We received our inspection report the next morning. I would def recommend their services and would use them again in the future! read more

They are the best! We have used them multiple times. Farren and the team are always profesional and educational. Thank you! Hope you stay in business for a long time so we can always have a team we can depend on. read more

Farren helped my husband and I inspected a few houses in the past. We feel very comfortable working with him. He's knowledgeable and humorous. Every time we are well informed with the house condition. Also it is really convenient to book with them through their website. We trust him! read more

Brandon showed up on time and was completely thorough inspecting this home for us. This is new construction and he was able to identify multiple issues that the builder had missed. Love that we got his complete written report in less than 24 hours. Totally impressed! read more

Great service. Easy to schedule. Very thorough. Provided ample photos of defects and areas of concern. Thanks will use them again. read more

Key Inspections is great. Farren was on-time and came masked and ready to go. He was very friendly and professional and had the inspection done in 2.5 hours. He communicated the whole time and left the house the same as when he arrived. Had some confusion on scheduling but that was mostly my fault and it was taken care of quickly. Farren and his team were recommended by our real-estate agent for the pre-inspection to get our house ready to sell and I would HIGHLY recommend him and his company to anyone looking to get a quality inspection done. Thanks Farren! read more

Nathan was great with my inspection.. very thorough and answered all my questions. Report came through and was easy to understand. Highly recommend and would use again! read more

Professional, punctual, great communication, mindful of social distancing. J from the "Key Inspection Services" was on time, explained everything that he was about to do clearly and pleasantly. J used appropriate equipment to find issues that can not be uncovered without. The detail and presentation on the inspection report are the highest quality. Easy to understand, clear how to act on all the findings. Overall great experience, highly recommend. read more

J did a great job with our inspection! He took the time to explain his findings and give his us his honest opinion as well as options for what we could do. His report was delivered quickly and was detailed and easy to understand. read more

Brandon did a home inspection for us. He was thorough and communicative. We definitely recommend.

They are courteous, prompt and value your time as a customer. When I used them they returned a typed up copy of their findings that was easy to read and helpful as well as having it broken down into a type of priority level that is helping to influence the order of certain repairs we plan on doing to our home. read more

My only complaint is about cleanliness. The inspector today did not turn off all the heating fans, close all the windows, or shut all the cupboard/cabinets they opened. I had to go room by room and clean up after him once he left. Also, he tracked a good amount of dirt into my home despite me asking for there to be no shoes (yes, he removed his shoes, but we walked around in my garage picking up dirt IN HIS SOCKS) and then just wandered into my main living room tracking in all kinds of stuff. I'm pretty particular about keeping my place clean, and this was kind of inconsiderate. Everything else was fine. read more

Brandon and the team are the best! They are super responsive and customer service focused. The onsite inspections are always great and the report is detailed and through. Brandon is very knowledgeable and explains everything he inspects onsite. He's patient and answers all my questions. In the seattle market, you need a few inspections before you find the perfect house - I won't go anywhere else! read more

Brandon Ring was fantastic. He was timely, friendly, and very thorough. The report generated was clear and easy to work with during negotiations with the seller. Key Inspection Services made the inspection process smooth and effortless. read more

The things I expect when I hire a "professional" home inspector is to at least look at things I cannot or am too afraid to look at myself, ie the Crawl Space, Attic, and ROOF. I was charged $500+ and I expect these areas to be looked at up close to find any major and minor issues. However when the inspector came to my home, they did not go on my roof like I expected and, instead, used a camera attached to a pole to take "aerial" photos at a few locations of the roof. This kind of superficial inspection service is NOT worth the cost they are charging you and not what I signed up for. read more

I can't recommend Brian and Key Inspection Services enough. They are professional, easy to work with and most importantly thoroughly inspected the house we wanted to buy. Brian pointed out several areas of concern and summarized everything in a detailed report with lots of photos. When I had a follow up question about the report, he responded within a few hours and provided additional details and recommendations. Their website was easy to use and allowed me to pick the date and time that fit my schedule. I don't think anyone could have done a better job than Brian. read more

Excellent company and Excellent thorough report that was useful, easy to read and evaluate findings. Brian was great to deal with, we highly recommend the company. read more

My wife and I recently walked through our first home inspection with Brandon at Key Inspection, and it was a great experience. Brandon was incredibly informative and knowledgeable, not only completely his due diligence but taking the extra step of looping us in on what he was looking for, the importance, and what action we might take moving forward. The end result was a thorough report that provided the details we needed to move forward and also additional knowledge as we continue to explore the housing market. Thank You!! read more

I'd recommend using Key Inspection Services without hesitation. To say that they were thorough is an understatement. 2 inspectors were at the home for approximately 3.5 hours. They literally inspected every possible inch of the home. Buying a home is such a big event and knowing what you're getting into is so important. You'll have confidence that you'll have an accurate assessment of the home you're buying. read more

Since they did our house inspection years ago when we were buying and we were very happy with the results, I reached out to them one more time to redo it so that we can get ahead of any possible problems in our house. Brandon came over on time, was very friendly and knowledgeable, and did a very quick but thorough inspection. And he was able to spot our rotting soffit that needs immediate attention. I would have never noticed it if it wasn't for Brandon. read more

Nathan B. was friendly, kind, and extremely knowledgeable! He took his time, and was very thorough. He was able to answer all the questions we had, and explain things in detail. If he didn't know something, he could point us in the right direction to find answers. Key Inspection also provides a really great online report of ANY and ALL findings... when you get it, DON'T FREAK OUT.. They document and take photos of everything even if it's very minor. Would highly recommend Key Inspection Services and Nathan! read more