On 6/16/2022, I went in to this branch in hopes that they would have a difficult to find banking…read moreservice. I was greeted warmly and after finding out what I needed was directed to the manager. The manager was professional, interested and was able to perform the task needed. Although I have been a BECU member for years, I had been using Chase Bank. I am now moving my banking to BECU. This location gets my highest recommendation to anyone seeking excellence in banking.

NOT FOR BUSINESS ANYMORE!! I started my business banking at BECU 11 years ago. Initially, I was…read morethrilled with their service and their people but over the last few years their service has deteriorated tremendously. True, the pandemic has affected us all but I recently moved my business to Chase and they don't seem to have the same problems. A few examples: 1. If you call BECU customer service you are left on hold forever only to get a message telling you to send them an email. 2. If you send them an email you get a message telling you that they will address your matter in FIVE DAYS! I know from experience now that they mean it too. 3. I even sent a snail mail message to one of their executives several months ago and never got a reply. Maybe this kind of service is ok for personal accounts, but it does NOT work for businesses that cannot wait FIVE days.

Worst Bank of America branch ever…read more. I had to call them in an emergency before my flight. Ive been trying to reach them since morning, it has been several hours and still no one has picked up their god damn phone. Its not the first time it has happened.. they also have terrible customer service.

Bank of America sucks in general, but this branch is the worst of the worst. Went in there with 11…read morechecks. totaling a lot of money today. They wanted me to do all the math for them. Lol I didn't even have my reading glasses with me. I've been depositing checks at Bank of America for over two decades never been asked to do their jobs for them before. Completely pathetic. I'm pulling all my money out of bank of garbage. enough is enough.

Chase Bank My Rock 'n' Roll Banking Experience (or Lack…read moreThereof) Reading the other reviews it appears that cutomer service appears to be lacking through the years. My experience has me validating those reviews. Stepping into " Chase Bank of Stuffy Suits and judgement " last week felt less like a financial institution and more like a high-end fashion show I wasn't invited to. I mean, sure, I was wearing my vintage AC/DC "Back in Black" tour tee, but last I checked, money is green no matter what your threads look like. To avoid being a burden on the staff I walked in, i do as much banking as I can via the ATM outside, but to complete my transaction, I needed an envelop. Previously, I have been able to go inside the bank and ask for one and usually I am greeted with a smile as they hand me an envelope. This situation was different. From the moment I crossed the threshold, it was like I'd entered a parallel dimension where customers are invisible unless they're draped in tweed and pearls. The tellers, bless their perfectly coiffed heads, seemed to possess a superpower: the ability to look directly through me. I tried a polite cough. Nothing. A subtle "ahem." Crickets. Finally, after what felt like an eternity (or at least three full AC/DC albums), a man behind the counter wearing a blue suit glasses and looks down to glance in my general direction His gaze lingered on my shirt for a moment, a flicker of something that could only be described as "disappointment mixed with mild disgust" in his eyes. It was as if my shirt was personally offending his entire lineage of financial prudence. And in a tone that can only be conceived as snooty finally said " I will be right with you sir" and went back to staring at his screen. I waited ...and waited....and waited...until I finally had to leave as I had an appointment . The only thing differently this trip was that I was " dressed down" compared to what I normally wear. I can't wonder if that was the reason for the difference in treatment So, if you're looking for a bank that values your business regardless of your sartorial choices, or one that acknowledges your existence without a formal invitation, I suggest you look elsewhere. Perhaps a branch or bank that appreciates the finer things in life, like a good guitar riff and not being judged for your taste in rock legends.

Having established my long term business with Chase, I expect to be treated with respect. This…read moreshould not be related to the amt of money I have in my accts, but it seems to be of late. While in the Woodinville branch, I had questions about the service fees, which were not clearly answered by the manager. I am a Vet and should have access to two accts without fees. I was told to make a later appt with another person to discuss my concerns for approximately 90 minutes. Then was rushed out of my seat to allow another customer waiting in the lobby in to discuss another matter. This was a stressful meeting which I should have been treated with respect, information and time. This was not the first lack of resolve with this manager. My friends and relatives tell me get out of the Chase banking system. Any suggestions?

Very grateful to Chase for helping my nonprofit open a bank account as begin our work here in…read moreSeattle and globally. Chase walked me through all the steps and helped us get all set up. Appreciate his hard work and excited to begin my journey with Wells Fargo!

(By the way, I'm a 14 year old customer who just opened my first account)…read more Hello Wells Fargo, I have done some reviews before but this review will be different. When me and my family got to this Wells Fargo, we were almost immediately set to a very nice, kind, Spanish speaking's lad named Chase. Now Chase isn't the kind of person who Chases you. He is just Chase. A great Chase. He led me and my family through instructions on how to set up a debit card account and how to use a card properly. We had many conversations about banking, gaming, (like Fortnite), their ceilings, and singers, (Taylor Swift). In the end, he also showed me how to properly use an ATM. He even went outside of Bank hours to help me and my family deposit money. So in all. I deposited money into an account and now I can spend it on V-Bucks. So thank you Wells Fargo for your time. And thank you very much Chase. You are an amazing hardworking banker who really made my first banking experience really great. Thank you, and have a good day

I have to say this bank is the Worst Bank I have ever banked with. The staff is friendly, but…read morethat's about it. I went to the bank to ask them how I can not be charged a service charge. They told me I needed a minimum in my checking account. They made a transfer from the savings to checking account so that I would not be charged the service charge monthly. AND then the next statement I get, there's ANOTHER SERVICE CHARGE! I got my Banner Bank Mastercard Statement today and there is a credit balance on it. I called in and after speaking with an agent for 5-10 minutes she tells me she will transfer me to the credit card department. The transfer goes through and once again I am NOT at the credit card department. The lady gives me the number for the credit card department and ITS THE SAME NUMBER I ALREADY CALLED. So I call again and ASK for the credit card department. The lady that answers is the exact same lady I already talked to who told just gave me the number for the credit card department! OMG! what the hell?!!! So now I actually have to waste even more of my precious time and drive down to the branch and have them take care of this problem. THESE PEOPLE ARE PATHETIC. Safe yourself the aggravation and BANK SOMEHWERE ELSE!

Wow. I've never been in this bank before. Never even been to Banner before. Went in to make a…read moredeposit for a friend. It was about 4:50....so I guess they were tired but no one said hello or greeted me Teller was nice after I said something to her, but she didn't even greet me when I walked up. Everyone had their heads down working and wanting to go home. . Had kids with me and they ignored them too when they asked me if the bank had suckers. I said, they don't have suckers. The twins said "well I think I see chocolate candy on their desk". No one even said a word or offered it to them after the kids mentioned the candy. And they all heard. No other customers. While I was filling out a deposit slip, I heard a lady at a desk, talking to a customer on the phone and after about a 2/3 min conversation, she said "Let me talk to my supervisors & I'll get back with you." When she hung up, another employee said, you can't get them now...."She said "I know, I just said that to get off the phone with them." I'm glad I'm at Wells Fargo. Unfriendly and just going through the motions at Banner.

The staff and customer service here at this location is absolutely amazing! They are always so…read morefriendly and willing to help with anything! I truly appreciate them!

I've been banking with Washington Federal since 2006 when they were First Mutual Bank. I recommend…read morethem to my clients that I set up, review, and train one-on-one in QuickBooks and Quicken in Woodinville, Redmond, and the Eastside. Why? Because unlike US Bank, they allow free downloads into both of those software packages. And their statements are easy to read. And they know me at this location. Unfortunately they have the worst ATM of all WaFds. I complained and it wasn't fixed. You have to hit the screen very hard to make your choices. Not open on Saturday

Amazing Service with in-person attention. Member with WFB…read moresince last 34-years and still continuing.

This location has a convenient location and great hours. It is in a older building with limited…read moreparking, but it is easy to navigate in and out. There is also a 24 hour ATM that is accessible outside of their building but under a covered area. If you bank with Wells Fargo, then I'd recommend banking here if you're living in the Bothell downtown area.

After 16 years of doing business with Global Credit Union and successfully paying off 23 auto loans…read morewithout a single issue, this is how my relationship ended. I was pre-approved for a vehicle purchase and relied on that approval when I placed a $15,000 non-refundable deposit on a Porsche 911 over the weekend while the credit union was closed. The following Monday afternoon, unbeknownst to me, the dealership submitted another application to Global Credit Union. Shortly afterward, I was notified that my approval had been withdrawn. At the end of the day, I honestly care less about the car than I do about how this situation was handled. What's most disappointing is that a long-term member and local business owner with nearly 100 employees and approximately $7M in annual revenue was treated with such little communication and respect. Ironically, their management team had recently been pursuing all of my business banking and merchant processing relationships. Yet when a serious issue arose that cost me $15,000, no executive had the professionalism or courage to pick up the phone and explain the decision directly. The branch manager was professional throughout this process, so this review is not directed at him personally. My frustration is with executive leadership and the complete lack of accountability or communication. After 16 years of loyalty, I expected significantly better.

I would give them zero stars if I could. They are horrible. It was so much better when it was…read moreAlaska USA Federal Credit Union. They don't serve the members and they act like a bank. Numerous issues with forced placed insurance and inflexible under reasonable circumstances on loan requests. The days of this place helping members is gone. You might as well go to a bank. I worked at Credit Unions and now how it should be.