He quoted me a price that seemed reasonable. He shared he discounted it…read more I called a few places and called him back. He heard me tell someone "weapon" so he got scared and asked what I was talking to someone else about. Our office was broken in to (no damages, no forced entry, nothing stolen, just a picked lock because we have no deadbolt). I told someone, "What if someone comes back with a weapon next time?" No one is coming that we know of. It was just a passing thought. A "what if" scenario. He got scared and said he wouldnt come. He wouldn't listen or communicate. He just kept repeating himself to go find someone else and that he was not coming. This is fine, but to not communicate and keep repeating himself felt childish and unprofessional. I shared I would write an honest review. Then he started threatening a lawsuit (document and everything) and going crazy. See texts. You can see other reviews and his unprofessional texts. Maybe this is where he makes his money? Threatening and suing people for 30k for honest reviews?

Beware! Racist!!! I was called the N WORD several times during a call. I'll be reporting to the BBB.read more

EXCELLENT service and repair; professional, friendly, KNOWLEDGEABLE and simply superior in all…read moreareas! Kenny came to help us "open the door accessing the garage", which is the MAJOR door used in our home! He removed a completely destroyed locking mechanism, replaced it with a new lock set and went above and beyond improving the security of the lock system! Kenny checked everything, making sure it would last well into the future, adding extra long screws to totally secure the lock, and even explained how and what was being done. Kenny is really good at making it all interesting and informational! He has the best customer service ever, and ANYONE who needs a locksmith NEEDS TO CALL Family Security Locksmith! Not only did we get the best service and a really great technician, but the price was great too! Kenny offered options of payment, and even asked if we had any questions. This was one of the BEST service experiences we have had, and when we need a locksmith we WILL call Family Security Locksmith! Thank you Kenny!

Fast friendly service from my neighbors inn Martinez. I got locked out of my apartment chasing my…read morefur baby whom ran out the door only to find out the door locked behind me. So lucky I had my phone and wallet and searched for locksmiths in the area. Called Family Security and got Kenny. Was very nice from the start after I explained my situation. He said he's 15 mins away. What could be better. Gave me a very fair rate so I hired him. 15 mins later at my building. Got him in the security door and a short walk to my apartment. In no time he lock picked my door and I couldn't of been happier. Once we got in he offered to cut me 2 keys at no additional charge. Best service ever. Fair, honest, fast and friendly.

Hi ~ I had a wonderful experience with Old Capitol Locksmith!…read moreTim is amazing! What a great guy! Tim is friendly, kind, respectful, caring, professional, knowledgeable, with a great sense of humor, & so hard working... I liked him, from the minute we spoke on the phone; & after we met, I liked him even more! :-) Tim was on time, personable, & very patient with this old gal... It was hard to let him go on to his next job, as I had wished he could stay & visit... It would be great if I could give Tim, & his business, a million stars, but 5 is the max... He made extra keys for my 2008 Mercury Grand Marquis, & programmed the fobs, which work perfectly. Thank you so-o-o much, Tim, for takin' such good care of my car (& me...). If anyone needs a mobile locksmith, Tim's your man. Peace & Joy ~ Cindy :-)

I haven't used them in a while, but every time I use them, they save me a lot of money compared to…read morewhat the dealers cost. He can duplicate key fobs as long as you have one that is working. Does a fantastic job at a great price.

I had an absolutely wonderful experience with Folks Lock & Key and cannot recommend them enough!…read moreFrom the very beginning, they were incredibly kind, friendly, professional, and easy to work with. They took the time to answer all of my questions, explained everything clearly, and were extremely knowledgeable about the work that needed to be done. You can immediately tell that they are experienced and genuinely care about providing great service to their customers. I contacted several locksmiths in the area before deciding who to go with, and Folks Locksmith offered the best and fairest price I found in all of Solano County. Their pricing was extremely reasonable and transparent, and there were no unexpected charges or attempts to upsell me. It was refreshing to work with a company that was honest about their pricing while still providing such high-quality and professional service. They were also incredibly efficient and accommodating. They were able to get everything taken care of for me in just one day, which I really appreciated. The entire process was smooth and stress-free from start to finish. They arrived prepared, worked efficiently, and made sure everything was done correctly and working perfectly before they left. Beyond the quality of their work, what really stood out to me was how genuinely nice and respectful they were. They were patient, trustworthy, courteous, and clearly take pride in what they do. It is not always easy to find a company that combines excellent workmanship, great customer service, honest pricing, and professionalism, but Folks Locksmith truly delivered on all of those things. If you are looking for a reliable and trustworthy locksmith in Solano County, I highly recommend Folks Locksmith. They provided excellent service at a very fair price, communicated well throughout the entire process, and went above and beyond to make sure everything was taken care of. I would absolutely call them again in the future and recommend them to my friends and family. Truly a great local business and an excellent experience all around!

Jeff was great! Friendly, responsive, reasonably priced after hours on the weekend to unlock my…read morefront door. Thx so much!!!!

Exceptional Service and Great Savings on Subaru Key Fob! I…read moream thoroughly satisfied with the outstanding service from Tommy. I contacted his business for a quote to program a key fob for my 2022 Subaru Crosstrek, and I was highly impressed by his incredibly quick response. Once my Amazon-ordered fob arrived, Tommy scheduled me for the very next day. The entire programming process took him only 25 minutes. He was professional, efficient, and waited patiently while I tested the fob to ensure it worked perfectly with my Crosstrek. Going through Tommy saved me a significant amount of money compared to the dealership. I highly recommend his business for fast, reliable, and affordable locksmith services!

We needed emergency service for a locked out house and Tommy's came in 20 minutes and quickly got…read moreus in without hurting the lock. Made it super easy and was reasonably priced too. Would use them again.

Jim was the most helpful guy. Excellent customer service and excellent work. If you're looking for…read morea solid company to take care of your lock install needs, this guy will keep you in great hands.

Fast and professional. The service was reasonably scheduled. I thank yhem for being speedy and…read moreprofessional.

I would give Mike 100 star if i could, he is very very…read moreonetime, very professional and knowledgeable, he completed the job in 40 minutes for 8 locks .I highly recommend him and will refer him to anyone that I know who would need the key service . thank you Mike.

Mike came to my home today to re-key some locks. He arrived on the scheduled time and introduced…read morehimself. We discussed what needed to be done and he went to work. All locks were changed and I have the new keys that I needed. He was efficient, polite, and I do highly recommend him.

Fast and friendly service with a good price point. Came in to replace the battery on my key fob and…read morealso make a house key copy. A+ service.

Came here to get a padlock key copied that no other place had the blank for. Guy behind the counter…read morewas very nice and worked quickly and the keys were a perfect match. Wasn't more expensive than any other locksmith. It was even the end of the day and the employee was still nice to me rather than trying to get me out of there. All in all I liked it, they have a bunch of other interesting things on sale in there too.