Steve is a wonderful expert locksmith and business professional…read more My front door lock broke and he was able to find the part under guarantee for me from Baldwin which had gone out of business. He offered to install or have me install the part after it arrived. I appreciated that he gave me a choice and made no assumptions here. He installed the part and took more time than he had estimated to install it, but he still charged me the very fair price he quoted up front. The lock works beautifully now, much, much easier, smother and better than the original install. This guy really knows his stuff and he's a perfectionist. Wonderful find.

Steve and Richard are the most patient ever. They didnt give up on figuring out how to change the…read morekeycode on our door lock. They called Yale to get the right direction and got it all set up with new codes. They are very kind, too.

Alexis did a great job reprogramming my key FOB. He was professional, friendly, genuine and…read moreon-time. He reprogrammed my key fob in less than 5 minutes and for a very reasonable price. I highly recommend Villanueva Locksmith. Thanks a million, Alexis.

Guy is the best ! Came through right when needed . Efficient and knowledgeable. Muchas gracias !read more

So I am the building owner and just wanted everyone to know my experience. So my tenant called Dawn…read more& the Lock for a door repair. Dawn & the Lock subcontracted to TML Mobile lock repair. The technician from TML told the tenant that there should be locks on both sides of the door and it was going to be an extra charge due to the two additional locks required. The technician was just about done when the tenant called me to explain the extra cost and the work that was being performed. I told the tenant that ANY reputable lock company knows it is against the low to have a door on a business that is locked from the inside at a main fire exit. When she confronted the technician he said it was safer and not against the law. I explained to her that is is 100% against the fire code and the technician ultimately admitted he was aware but said it was "Much safer" for the business. He then said he would change it back to the way it was. He even tried to bill the tenant for having to change the illegal locks. I called Dawn & the Lock and was unable to get a hold of a manager. The customer was charged $643 to replace two locks. Update: Ori, the owner of Dawn & the Lock, called me the following evening and was very apologetic after reading my review. He explained that he does not normally use subcontractors and wanted to make things right. He appeared sincerely customer service based and wanted to make sure I was happy with the work that was performed by his subcontractor. I was very impressed how he resolved the incident.

This guy is a fraud he stole my money he said he was going to do the job I paid him $700 and he…read morenever finished the job I've been calling him for weeks every time I call him he just keep on not answering the phone and hanging up because you know that is me and he has not finished the job I've been waiting for so long

If I could give them zero stars I would…read more I called them because I locked my keys inside my car. Its never happened to me before so I didnt know much about the charges except I know it should be between $50-$80 dollars. My car is fairly easy to get into since the door was already damaged from previous times my mom had locked the keys in the car (its a handme down car, im poor alright). All they used was the air pockets and the metal wire to fish my keys out. It took them 10 mins apprx. They charged $228!!!! How ridiculous! I asked them why it was that much and they said not to worry because if I had car insurance even without road side assistance they would reimburse me. He even said to call them if there was any issues. I tried talking them down from the price but they said it was a company charge and they couldnt do anything about it. Being desperate and alone in a random area I just agreed because I had been waiting too long for someone to get there. It took them 40 mins to reach me since I made the call. So i head over to my insurance company and they said they cant cover the charge since I dont have road side assistance. So I call these guys but the lady who answer says the supervisor isn't in and that he would call me in 30 mins. I never received a call. I know this was my mistake for trusting and accepting a charge that was so obviously a scam, but whats a scared girl gonna do? I needed help and I genuinely thought they were honest guys. I learned my lesson but please do NOT call them ever for any service. They're scammers and don't operate with honor.

I initially utilized your services as my key broke off into my ignition through a third party last…read moreyear which took you guys 2 hours to get to my location. I did receive a new key/fob @$250 and it was programmed to my vehicle which took an hour to do. Seven months later the programming stopped working and a month after that the metal part of the key broke off. I called the contact number and it went to voicemail which was not set up so I called back, still no answer. I sent a text message and was responded to, however delayed. I asked about warranty services since my key was no longer operable and was under the impression I would be getting services. Unfortunately, I never received a final confirmation of services which I requested. The communication was extremely unprofessional and lacked customer service.

I request a service with Champion key, Nadav Showed up on time, he gave me a great service. Very…read morefriendly and knowledgeable. After he completed the job, he gave a detailed of the job done a very reasonable price despite this to be an emergency call. I totally recommend him. Thanks Nadav!

On our 2018 Honda CRV, we got a dashboard message that said the battery in the key fob needed…read morereplacement. I did so and everything was fine. Then we got the message again so we changed the battery in the other fob. And that's where our problems began. After installation of the new battery, the red led light didn't blink. I went out to the car and it didn't do anything when I pressed the fob buttons. Put the old battery back in. No bueno. Our both batteries on the meter. New = 3.4 volts. Old = 2.6 volts. Neither turned on the red light. San Leandro Honda have a condescending look when we asked if the fob was covered by the 30,000 mile power train warranty. My thought? If the fob doesn't work, the power train is useless because you can't start the engine. Anyway, they said that they could try to do some diagnostics but the easiest fix would be to order a new fob and have it programmed. 24-hours and $300+. Oakland Honda said essentially the same thing. $368 for a new key, never mind that we bought the car there. The reason for the cost was the effort in programming the electronics. Please. I used to be an IT guy. You do to have to write a brand new script. You need to do some minor programming and flash the info into the fob. I did some online research and found The Key Shop. I sent a quick email to Rick and he responded that he could take a look at it. I called Rick. He texted me where I could find him in 35 minutes and we drove down. He went right to work, systematically checking everything that there was to check. He noticed that the battery was very difficult to remove. He asked if I was sure that I had used the correct battery. I showed him the battery in our other fob and he noticed that two of the plastic prongs appeared to be pressed down and could be causing the battery not to make good contact. Once he gently unbent the prongs, he reseated the battery and all was good. Total charge for his time and effort? $10. Way better than we could have hoped for. Rick, you THE MAN!

Ricky is a kind compassionate soul and he really helped me out. Its nice when you meet someone who…read morereally believes in customer service and then he looks you straight in the eye and says thank you!!!! I recommend him to everyone!!!You will be glad you called him!!!

We used Post Man & Lock to install a new lock on our front door. Jared provided excellent service…read more He was on time, worked efficiently, and explained the entire process to us before beginning. He was thorough and took the time to show us how to use the lock & app after it was installed. We were more than impressed with his service, and will definitely use him again!

Jared was beyond amazing!!! He was recommended by a local locksmith who was very reputable in the…read morearea but unavailable to come tonight. It was like 8:30pm when I contacted Jared and he came out less than 10 mins after I sent him my address. He is so professional and skillful. He has all the tools and skills needed to unlock our electric lock that went out of batteries within minutes!!! He totally knows what he is doing! His service is very reasonably priced too!! Look no further, and call Jared if you need a locksmith!

Locked my home office, which has all our back up keys in it, with my purse inside. I called three…read morelocksmiths before Hank from Locksmith City picked up. He was over at my place, the lock was opened with no damage, and he charged exactly as advertised: $40; all this before the first locksmith I called even returned my call! He was polite, courteous and professional. We're keeping his card (and hoping to never need it again!)