On our 2018 Honda CRV, we got a dashboard message that said the battery in the key fob needed replacement. I did so and everything was fine. Then we got the message again so we changed the battery in the other fob. And that's where our problems began. After installation of the new battery, the red led light didn't blink. I went out to the car and it didn't do anything when I pressed the fob buttons. Put the old battery back in. No bueno. Our both batteries on the meter. New = 3.4 volts. Old = 2.6 volts. Neither turned on the red light. San Leandro Honda have a condescending look when we asked if the fob was covered by the 30,000 mile power train warranty. My thought? If the fob doesn't work, the power train is useless because you can't start the engine. Anyway, they said that they could try to do some diagnostics but the easiest fix would be to order a new fob and have it programmed. 24-hours and $300+. Oakland Honda said essentially the same thing. $368 for a new key, never mind that we bought the car there. The reason for the cost was the effort in programming the electronics. Please. I used to be an IT guy. You do to have to write a brand new script. You need to do some minor programming and flash the info into the fob. I did some online research and found The Key Shop. I sent a quick email to Rick and he responded that he could take a look at it. I called Rick. He texted me where I could find him in 35 minutes and we drove down. He went right to work, systematically checking everything that there was to check. He noticed that the battery was very difficult to remove. He asked if I was sure that I had used the correct battery. I showed him the battery in our other fob and he noticed that two of the plastic prongs appeared to be pressed down and could be causing the battery not to make good contact. Once he gently unbent the prongs, he reseated the battery and all was good. Total charge for his time and effort? $10. Way better than we could have hoped for. Rick, you THE MAN! read more

Ricky is a kind compassionate soul and he really helped me out. Its nice when you meet someone who really believes in customer service and then he looks you straight in the eye and says thank you!!!! I recommend him to everyone!!!You will be glad you called him!!! read more

Excellent discovery when for some reason my factory car remote on my Chrysler 300 had stopped functioning. I called the dealer and did not like what they said. On a whim I called the Key Shop though I was not thinking of a locksmith for my car. But, great idea. It was close by, and the owner was very responsive. He immediately knew what was wrong with the old key (RKE it's called, remote keyless entry) and helped reprogram it. I had a second occurrence within the warranty period and he kindly fixed it gratis. Fingers crossed, no problems since, and now I have an options should similar things happen in other cars. read more

Found The Key Shop on Yelp we lost both sets of our vehicle keys. Rick was prompt and courteous. Price was fair compared to other locksmiths. read more

Exceptionally excellent service! Professional and personable with great pricing. Highly recommend.

Great service, good price, on-time arrival. best is call to schedule an appointment.

Quick, responsive, and efficient service. Competitive pricing. Hassle free experience. As a landlord, I could have him go to my property and take care of the issue without me having to move a finger (making my tenant happy and in turn helping me!) Keep up the great work! read more

Looked up a locksmith for a rekeying of all the doors to our house. Came across Rick while researching online and he responded quickly with a very reasonable price quote. We were able to schedule a lock re-keying the very next day. He arrived a bit earlier than the scheduled appointment time, and greeted with a handshake and polite personality. I was able to have seven locks rekeyed (two more were last minute additions) and have three sets of keys made. Rick's entire workshop is in his van so this made the job fast, efficient, and complete. Rick also answered additional questions which were very helpful and informative. I highly recommend The Key Shop. Thank you. read more

Rick did a great job. Quoted a reasonable price and stuck too it. I had my key break in half and it was lodged in the keyhole. He got it out and made a new key for me with no extra charge! He came in about an hour after I called him. Great job and I would use him again in a heartbeat. read more

I had a very last minute request for a Sheriff lockout and called Rick was on it! He showed up on time and got the job done quickly and professionally. Highly recommend his services! read more

I called The Key Shop last week to have a few different jobs done that I had been puting off for a while. Rick was profesional and gave me a very fair estimates up front. He did not try and upsell me or come up with a bunch of mystery charges half way thorugh the job. More imporatantly, the service was prompt and professionally done and I would recomend them highly! read more

Called them up to have our whole house re-keyed. The price was reasonable and the service was excellent. Rick explained the technicalities very well and even gave us tips to "secure" our home. I would definitely recommend them to my friends. read more

Rick rekey-Ed our new house and provided profession job at reasonable price. Highly recommended.

We left the Door key in house by accident and call "The Key Shop - Mobile locksmith" Rick, communicated forward the flat fee "reasonable cost". Rick is a knowledgeable and professional individual. He opened the door in less then five minutes. There are many scam artist out there that they try to charge around $250-$350 to do the job. I fully trust Rick and his business. read more

Rick re keyed 8 of my doors. He arrived at my house quickly in less than 40 minutes to San Lorenzo. He gave me a price quote on the phone and he was the most reasonable and fair price from other shops. Excellent service. Give him a call you wont be disappointed read more

I called the key shop to help me with my problem, Rick answered and told me it was no problem for him to open the lock I had. He arrived at the time he said he would or maybe even earlier and had it open in a minute. I am happy with the service he provided and glad to spread the word. read more

Key Shop was excellent - super fast, best quote/price I found, 100% professional and overall excellent service and quality. Really positive experience! read more

I just move into a new condo and was calling around to what seemed like local locksmiths for a price quote to rekey my locks. A lot of these companies that I called it seemed like I was talking to a dispatcher that couldn't give me an honest answer to my question. How much? I then called The Key Shop and talked to Rick, who was the one that answered the phone and he gave me a written quote through an email. Very Cool! Upon arrival, Rick walked around with me so I could show him the locks and we actually found one more than what I originality told him. He told me not to worry and that he would still only charge me what he quoted. Rick was very professional and I would highly recommend them. read more