We just stopped there while on vacation in Lancaster to get our toddler's lungs checked since she…read morehas been coughing at night. The facilities are super clean and the attention is super courteous and professional. Excellent bed side manners from the receptionist the doctor. We highly recommend this place

Here I go again, sharing an excellent dining find for you. It's the cafeteria within Lancaster's…read moreGeneral Health Suburban Pavilion. I have been seeing several physicians over there, but now my routine starts me off in their cafeteria, unless I have to give blood - then it's blood work, followed by food, followed by doctor's appointment/s. I mainly come for breakfast. All the necessary, filling breakfast staples are there (plus extras): bacon, scrambled eggs, pancakes, toast, bagels, fruit, yogurt, oatmeal, cottage cheese, chipped beef w/ gravy and then, you have your chips/cookies/beverages. It's all good (honest) and wallet friendly. I love their bacon; it's hard to resist at one strip and my hubby, always devours their creamed chipped beef - scraping all the gravy from his cardboard container, onto his spoon till there's not a spec left.

STAY AWAY IF YOU DO NOT WANT $13,000 FACILITY FEE!!!!! Just…read morefor spine injection. Sorry, but people should know what you charge for your facility. Care was decent, but not worth that much money for my visit. It was actually over $13,000 charged. Be careful what you are signing up for.

They provide a lot of helpful information. However, I found that they recommend every possible…read morevaccine or medication even if the risk is low and overcharge for it. I could have paid more than $4000 for all they suggested. They don't work with insurance. I needed a typhoid vaccine but didn't get it at the time of my consultation . When I called back, they wouldn't call it into a pharmacy so that I could go through insurance because they had it in stock and wanted to charge $218 PLUS $40 just to come to the office & pick it up. It's a great place for one stop shopping but you'll pay dearly!

If I could give 0 stars, I would. The "clinic" has one RN working (no office staff) and when my…read morehusband and I finished with our "consultation" (which cost a total of $139 for both of us, with a $10 discount since I had done my paperwork ahead of time), the nurse recommended $4400 worth of vaccines/medicines for us to go to Nepal and Bhutan. $4400!! Out of pocket since they don't participate with any insurance and some of the vaccines wouldn't be covered anyway. DO NOT USE THIS PLACE! Instead, use Travel Health Services of Lancaster. They are more knowledgeable, cheaper, and they participate with some insurance providers. Use Walgreens and GoodRx as well, as they provide vaccines too--but definitely not Passport. They are nothing but a rip-off!

Management downstairs in the facility is very very poor September 29. My doctor ordered two test a…read moremammogram and a DEXA scan. The referral department made the appointment for November 24, 2023 at 12:45. I have the two pieces of paperwork which state this. a week before 24 November I received a phone call that says a mammogram machine was broken and I was given an appointment for February 12. I expressed the fact that this was very late the person on the other end offered no empathy. She just stated that's the date, I went to my DEXA scan appointment on November 24. I got there at 12:32. The DEXA scan appointment according to the rep was 2 o'clock. I showed her my paperwork which has the heading that says to be done 11/24, 2023 at 12:45 she made no comment except to say your appointment is at 2 o'clock. I asked her about the mammogram that was broken, she said the mammogram is not broken but we are short on techs. I said I was given an appointment for for February 12. She said yes that's how far out we are now there's another problem if I had an appointment made in September for November 24 why was my appointment moved three months later? The lack of concern is outrageous. I started coming to rhe outpatient, downstairs as I go to one of the doctors upstairs who I love and I thought I should support the outpatient care. however, I have never been treated with such disrespect. Obviously. this location does not care about my business I left and I told the girl canceled the DEXA scan because I'm not waiting until 2 o'clock. I'm also not going make the February 12 appointment. I'm going to find another way. Very very disappointed in downstairs the people that wait on you and the mixup with times and dates of appointments.

Was here two times today first for blood work if you read my google review it speaks for itself…read more However after seeing Dr Sarah White a week and a half ago, we were told to delivery a frozen sample to the lab. But when we did take the sample to the lab at 3:45 PM everyone in the entire staff was so confused and said " um our lab closes at 2:30" This entire practice needs to be shut down the incompetence is going going to cost someone there life. Stay away from this circus, if you are looking to change your PCP look elsewhere if you care about your family.

I have had nothing but love for East Petersburg Family Medicine as you can see from my earlier…read morereview. However since they were taken over by Penn Medicine there has been changes that I'm not so enamored with. One of the practice's best assets is their employees and customer service. I loved that my phone call was always answered live and the clerical staff were always so helpful. Calls were returned promptly and all my insurance/billing inquiries addressed immediately. Since Penn's arrival they no longer answer with a live operator. Instead, as with most other doctor's offices you are greeted by a long menu and extended wait times to make an appointment. In other words they did away with the one feature - a live operator - that set them apart from the others and this saddens me. They also have a new check in kiosk instead of being greeted by and checked in with a human. While I don't necessarily dislike this feature the practice does have a large clientele of older patients who I have seen struggle with this. If given the option my bet would be that anyone over 60 would prefer to check in with a live person. I hope they decide to make this feature optional and not mandatory as they push now. My third gripe has been the referral department. I don't know if there have been personnel changes or if my new insurance is just very complicated for them but have been having issues getting things addressed for months now. In many ways I feel as if I am doing her job. I have even reached out to my insurance company myself (a task in itself) and gotten detailed written responses on the responsibility of my PCP and cut/paste to the referral girl only for her to continue to do her own thing. While I like that our correspondence is documented when I reach out to her on the Epic/MyLGH health app, it does take her a few days to respond. With that said I am still actively trying to resolve an issue, and hope that this issue and future ones are handled the proper manner. Despite these changes I love my doctors; Elizabeth Sigmund and Dr Elkz being my personal favorites and the nursing and clerical staff (with the exception of referrals) are wonderful. Overall the front staff work well with the back staff and I haven't witnessed a high turnover in either department. Their hours are convenient, as is there location and I highly recommend anyplace that uses the Epic system to correspond and share information and test results between doctors. They still get my recommendation.

That office will send you to your death LGH kills more people then they save with doctors that…read moredon't care how you our treated I live next door we our lucky we now have Penn State Medical Center and UPMC in the same town I use UPMC they have go doctors and fast service they our not a Spanish doctors office like LGH Hospital is if your white person tuff at LGH

Great UCC. Came here for a pre employment physical. The front desk MA was very nice and the NP on…read moreduty today(NP Bethany) was very nice as well. I would recommend this UCC for all your pre employment needs as well as any urgent care issues.

Absolutely horrible. 0 stars should be an option. Called and got 2 different answers for a test…read morethat was needed quickly. Placed on hold forever. Called back, placed on hold. Abominable. If you don't have an emergency and are looking to waste your time, please call them or stop by.

I had a TBI three years ago due to a fall and have been truly blessed to have Dr Mangeshkumar for…read moremy neurologist, He is very knowledgeable about all aspects of my injury and recovery. I have never had a doctor who expressed so much compassion and understanding about the issues I faced through this long journey of recovery. He has always been thorough. always took time to listen and then always addressed the problems. His encouragement and empathy has gotten me through this rollercoaster ride of healing. His staff were very professional, helpful and very kind. Sadly today was my last appointment with him as we are moving out of state. I am certain that I will not find a new neurologist that will begin to "fill his shoes"!!!!!!!!!!! There are not enough words to express my gratitude. Without his expertise I may not have been able to write this.

I have a love/hate thing going on with this place. Sometimes I leave feeling like I understand the…read moreinformation that was conveyed to me and am comfortable in my condition, other times I've left confused and trying to get my questions answered only led to additional frustration and misunderstanding. One thing I will say is that I do like the doctor. He is well respected and educated in his field, and I think he's a nice guy. HOWEVER sometimes I get the feeling that he's confusing me with another patient. One visit I'm left believing I'm ok and have nothing to be concerned about, then come back for a follow up and leave under the impression that I have some serious condition. In the many years I've been a patient at this practice I still only have a label of being "suspect" of a condition and not actually having it. While I do support the doctors decision to not officially diagnosis me until he is absolutely sure as this condition is elusive as far as a clear cut diagnosis, it does leave me stressed. Other medical professionals who know my "label" don't agree with this and feel I either have this condition or I don't, which again causes me a lot of undue stress. I will say that this is the kind of place doesn't like to give results for anything over the phone. Expect to get a test done then wait up to three months for your appointment for results. This is very typical, however for me and my condition, one result could lead to another test so I've been very proactive in calling and trying to get results. They do not like to do this with good reason. What was relayed to me by a nurse was the complete opposite of what the result actually was when I did get in to see the doctor and when I brought it to their attention there wasn't any real ownership of their fault and I was made to feel like I made the mistake. For a new patient going in I would advise you to make sure you ask specifically to schedule with the doctor. Many of times I went in thinking I was seeing the doctor himself only to have been scheduled with the nurse practitioner. In my case my specialist co pay is expensive, and for me to pay it then I want to see any actual doctor. The nurse practitioner I felt had a odd personality and didn't have proper reaction. That's the only way I can explain how I felt visiting with her. Maybe it's just that our personalities clash. I don't know but I don't want to see her again, ever.