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    Lancaster General Health Express

    2.0 (4 reviews)
    Closed 8:00 am - 4:00 pm

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    Labcorp

    Labcorp

    2.8(5 reviews)
    1.7 mi

    10 hours later and I'm still not exactly sure what to think of this experience. One star for ease…read moreof making an online appointment. Had I needed to, it looks like I could easily have changed or cancelled this appointment, also online. After that....it just was odd. I arrived early, not sure where this building was and content to wait in my car while waiting for my appointment as their communications said was possible. Parking is tight and tough, but ok it's the city, so that was managed. Checked in online, choosing the option to stay in the car until receiving a text to go into the facility. I quickly received this text and went inside, to a very small waiting area and the woman behind the window looking blankly at me. I gave her my name, unsolicited, and she asked me all the same registration questions that I had already answered, still ok.... pretty similar to all other medical appointment check in. I sat down and waited, not in my car, but in the very small now crowded waiting room, and waited and waited. Probably about 10 minutes later I hear a male voice calling my first name, I have no idea from where or if it's me they're calling, no direction, no instruction, just my name. I decided to let myself into the procedure area, again my name, but no instruction. Finally, the voice directs me to bay 1 and I find a frustrated phlebotomy tech waiting for me............box window fan on full blast and intent on his need to draw labs. He cleanses my skin, mind you fan on full blast, and manages the stick pretty easily. Labs done, bandage applied, and no instruction, no you're done, no head back out the way you came in...just silence. Needless to say, I walked myself out past the very crowded waiting room and blankly staring woman behind the glass. Now, all knowing, I guess I'd return if this was the required facility for such procedures, but wow, just wow.

    On 4/09/2024 I made an appointment online at their…read morewebsite. It was very easy navigating and I even changed my appointment time twice. I received a text and an email confirming everything. I arrived twenty mins early, stayed in my car and confirmed. I waited ten mins until I could check in all online from my phone. It wasn't even 5 minutes until the text said for me to come in. The young lady at the desk was very nice and asked me to go to room 2. She was right behind me. We had pleasant small talk and I was done. I was in and out in less than 10 minutes. I barely felt a stick; she was excellent! It is very limited on parking space but I won't hesitate to go back. I felt very comfortable.

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    Lancaster General Health Express - laboratorytesting - Updated June 2026

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