Efficient and Excellent Service !!! I highly recommend Rudd…read moreI believe I got value at a great price SR Mount Pleasant SC

Great communication, service, and professional representative at a reasonable price. They showed…read moreup on time and kept me apprised off all they were doing to repair and do maintenance on our AC unit. Diagnosed issue quickly.

This use to be my go to plumbers. In recent weeks they have been completely unresponsive. They…read moredon't return calls and fail to show up. I'm not sure what happened to the firm, but I recommend to try someone else until they fix their issues.

This was our first time using J Stephens Plumbing. I had called another plumbing company to fix our…read morehot water heater. After four days and no one showed I gave J Stephens a call. They were very professional from the beginning. Kyle came out this afternoon just as I was told he would be. He was quick, professional and did the job in a timely fashion. We will definitely be using them for our plumbing needs in the future.

Let me start by saying Thank you again for the great service and friendly guys who came over to do…read morethe job...Grayson, Ben & Xavion all very professional. They arrived before time schedule of 9 am which was great to us they worked all day no lunch break made the breaker work out with some SMART adjustments, put the outdoor unit where we wanted but next to it with added level support of rocks, inside unit, they removed the old furnace for my hubby and put it where he wanted it. GREAT INSTALLATION work done! Done in a day! They clean any mess but really wasn't any. Price was right and fair for us. Thank you. I wish you guys put pools in

Patrick came out to check on my breakers because I was having trouble getting water from my well…read moreconsistently. He was able to diagnose the electrical issue and fix it expertly. He told me what he was doing every step of the way so I would understand the issue I was having. He did not stop until the problem was solved, and he stayed to ensure the work he did fixed the problem. I am not an easy person to please, but I am a big fan of Preferred Home Services, and will continue to use them for any home problem I have.

Bill is a stand-up guy, super friendly and trustworthy! Definitely reach out to them for any of…read moreyour plumbing services!

I work for an apartment complex. We had one hot water heater that needed replacement, a leaky…read moretoilet, and wanted a few other hot water heaters to be looked at proactively. We called another local plumber who had great lip service but never followed through or came back to do the estimate. When we reached back out, we were given a time frame of a few days. We called Plumb Easy and they were here in seriously less than an hour. They were able to fix the leak within the day, the toilet the following, and made a game plan for the others that they actually followed up with. I'm writing this today because we had a hot water heater start leaking early this morning. We immediately called Plumb Easy based on our previous positive experience and again they were here within the hour. Each time, wonderful service, effective communication about what they were doing, options with quotes, etc. We will absolutely be using them for all future plumbing services. Shout out to the following Plumb Easy employees - Christopher (manager who coordinated services), Jason (I'm pretty sure it was Jason, the plumber who came out the first time), and Manuel (the plumber who came out today). You all are awesome and if you represent the rest of Plumb Easy employees, this team is where it's at.

Have scheduled a reasonable job and price. Seemed more worried about the job being unnecessary and…read moresaid a complete kitchen faucet replacement would be more advantageous. With a 10 year warranty, had it repaired with warranty parts. Update: requested return of the plumber to follow up on his repair as a problem still existed. Plumber denied there was a problem. A handle adjustment is all that is needed. I was uncomfortable with conversation finally cancelled the return visit. I do not recommend.

Please be aware before hiring Servant Plumbing…read more I did not want to write this review. I made several attempts to resolve these concerns directly before deciding to share my experience. I hired Servant Plumbing for two jobs in my home. One reason I chose them was the cross in their logo and the Christian values reflected in their advertising. The first job was a small repair in my back bathroom: replacing the toilet tank components, the shut-off valve, and a 10-12-inch supply line. The second job involved diagnosing and repairing a hot water leak in my hall bathroom. Steve estimated both jobs at $1,275, which I paid in cash before work began. The back bathroom repair was completed, and the workmanship was excellent. The hall bath repair, however, turned out to be much more extensive than anticipated. I was told it would require significantly more work, including replacing the tub, which I could not afford. I understood and accepted that the larger repair would not be completed. My concern arose when I received a refund of $670, meaning I was charged $635 for the small back bathroom repair alone. Given the scope of the work, I questioned whether that amount was reasonable and requested an itemized invoice showing labor, materials, and hours worked. I never received one. Steve also told me that part of the $635 charge covered a tool he had purchased while attempting the hall bathroom repair. I was never informed beforehand that I would be responsible for purchasing a tool. When I questioned this, I was told I could have the tool if I drove to Walterboro--about an hour from my home--to pick it up. After several business days of trying to resolve these concerns with Steve, I contacted the Mount Pleasant office. Mike returned my call and stated that the larger hall bathroom repair would normally cost around $850 (excluding the cost of a new tub). Based on that information, the completed back bathroom repair would have been approximately $425. He said he would discuss the matter with Steve and get back to me. After waiting another week without hearing from anyone, I called Mike again. He told me he had not yet had time to investigate my concerns or speak with Steve. On top of this, Mike said Steve had just gone on vacation. I was told it would be at least another week before they could discuss the matter. At that point, I felt helpless, unheard, frustrated, and taken advantage of... There were additional concerns, but these were the primary issues. As a widow and the caregiver for my 27-year-old son with severe special needs, this was a significant expense for my family. I genuinely hoped these concerns could be resolved privately. Since they were not, I felt it was important to share my experience so others can make an informed decision.

Pull and reset leaking toilet. Prompt, neat, and clean. Explained why each procedure and charge…read more All business.

Dan is an exceptional plumber who brings an old school work ethic to modern day high tech…read moreknowledge. He installed a Rinnai tankless water heater for me and was able to explain in great detail the different features and which best suited my needs. His work was exemplary and his price was fair. He clearly takes great pride in his work and treats the project as a work of art that both looks terrific but satisfies the intended needs. I have used Dan again already to do a new garbage disposal, and again he counseled me on the absolute best unit for our needs. He's also walking me through a third project that requires my taking advantage of Moen's lifetime faucet warranty in which there was some pitting, and without his knowledge and counsel I would have been buying these parts myself. Everything he told me about Moen was correct and I'm getting all the parts free of charge. I strongly and confidently recommend Dan of Absolute Plumbing & Boiler to anyone who has plumbing needs. He has over 22 years of experience and is extremely knowledgeable in all aspects of his trade. Others I received bids from did not compare to Dan, and I'm thrilled that I found him and readily recommend him to friends and neighbors.

LEE IS THE MAN!!! We bought a house built in 1959. It's a great house in a great location,…read morehowever we have had plumbing issues since we moved in this March (3/2023). In short, everything works fine and then the toilets will begin backing up. We plunge, we turn alternate water on the attempt to flush the problem, and we have pretty much bought all of the Drano that Harris Teeter sells. The problem corrects itself after a while and then, rinse and repeat, it occurs again. We have had two different plumbers come out to attempt to correct the situation, Pardee and another one, who's name escapes me. Both companies ran an auger into the line and told me they had fixed the issue, they hadn't. My wife eventually called Mr. Rooter and Lee, the man, the myth, the legend, showed up on 7/26/2023. Unlike the previous plumbers who just started augering, Lee played detective, found where the sewer actually came out of the side of our house (Editor's note: Both previous plumbers said the line came out of the front of the house towards the street. Pardee even gave us a quote for a clean out valve in the front yard). Lee found the drain, he also found three clean out valves that had previously been installed and finally solved our issue. I cannot give Lee enough credit, he was inquisitive, asked great questions, and solved our issues. Will I use Mr. Rooter again, what do you think? Thanks for reading!

3 times the price of anyone else. Call out fee exorbitant. Parts and labor Exorbitantread more

It was Sunday evening when I discovered a plumbing problem at the house. I decided to put out a…read morerequest a quote through Yelp so I could see who was available and get some pricing for Monday morning. I've had this issue happen years ago so I was pretty confident in the fact that I needed my main line snaked/augered. I feel like the whole point of doing these requests is to get the info you need without a bunch of phone calls and visitors to the house, but it feels like pulling teeth trying to get a quote out of someone. I understand there are variables, but I'm including a description of what I need... at least give me a ballpark. While Holy City is one of the ones that would not offer any pricing, they did offer a free estimate and they also got back to me Sunday evening within minutes of putting in my request. I went back and forth on the app and set up an appointment for Monday morning between 10am-12pm and was told I would get a text 30 mins before to let me know someone was on the way. Well 10-12 came and went with no tech, no call, and no text. I did shoot them a message at that point letting them know that nobody came. A while later, they sent me a message saying that my appointment time had changed and would now be between 3-5pm. No apology or acknowledgement of the missed appointment from that morning. So I replied, "No thank you. You already no call/no showed our first appointment". I get no response on the app so I figure what's done is done. Then I get a text around 3:15pm letting me know a tech is on his way to my home. I responded with a shortened version from above and that I no longer wanted service. Then it seemed I was getting a new message from an Aaron D stating he canceled the appointment and was sorry for the confusion about my appointment. I pointed out that there was no confusion about the appointment and that I was ready and waiting the whole time to which their tech no call/no showed. Then they just reschedule me for 5 hours later with zero explanation or apology. At that point, the problem was already fixed by another plumber from another company who was more reliable. From there, Aaron did apologize for the inconvenience and acknowledged that the mistake was on their end and he would deal with it internally. Based on other reviews and the quick response to my initial inquiry, I was really looking forward to a great experience. Maybe this was a fluke for them, but I can only go off of the experience I had and it was quite disappointing. I'll add an extra star for Aaron reaching out to remedy the situation and acknowledging their mistake, but I won't be recommending them to anyone else.

Holy City installed a new hvac unit and all new metal duct work January 2025, for almost $22,000…read more During the winter, the unit ran a lot (I thought it was supposed to do that...duh on me). In February 2025, my power bill was $220, which was $80 more than when I had the old unit and duct work that was full of holes. I was told that my power bill would be much better. There were a total of 4 months where bill was significantly higher. Also, the thermostat was doing weird things, and I called them, but it got better on its own. In September, I was switching out summer shoes for winter, when I saw all my leather shoes were covered in mildew and or rotted, as was my leather recliner (in guest room so I don't see it frequently). Cabinets in spare bathroom had mildew, part of walls and another small leather chair that we don't really use. A friend that sells spray foam, told me that hvac is supposed to get rid of moisture. I had a technician come out, and he told me it was caused by water under my house and on the brick. ( I had accidentally left the hose running in that area a week prior). I had a termite inspection about a month earlier where they said there was no moisture. i asked for a second technician, A.C., and he spent about 2 hours at my home, then told me the unit had not been installed properly. The owner came over, looked at stuff and went into a 15 lecture about how customer friendly they are. I asked for compensation, and he called me an extortionist and said my shoes were from the 80's, which is laughable because I love new shoes. He went out to his car to leave, and he accused me of running down the street after him. He was parked on my grass, when I have a perfectly good circular driveway with no cars. I am contemplating small claims court, but what bothers me are the intangibles...I am a 70 yr old arthritic women who had to clean all that mildew. In addition, who knows what the long term affects the moisture has done to my home? Below are some photos, but most things werected cleaned up by then. THEY OFFERED ME NOTHING.

Honest, knowledgeable professional with integrity. Rare to experience. I wont divulge how much…read moremoney he saved me- but it was significant. Do not sterotype him due to his profession..he IS who you want to come to your house to fix it right..for the right price..the first time. ​

Well, I needed a plumber...toilet had been clogged for 5 days...yup, you heard that right...5 whole…read moredays..thankfully we have 2 other bathrooms in house..over those past 5 days I tried many times to unclog it..went to Lowe's and bought an auger..plunged too many times to count..put Dawn dish detergent inside and even tried the vinegar method..nothing moved the waste...so I went online and found Suncoast Plumbing...I filled in a form online explaining what was going on, of course it was after hours but when I woke this morning I got a message from Michael..saying he could come today between 2-4...let me tell you, we were excited!!! Well, I hadn't heard from him most of the day so I reached out more so asking if he had an eta..by this time it was 3:30...he showed up at 4:30 and it was done within 10..he was very informative...I was really happy!

We woke up on a Monday morning to a leaky faucet in a house we bought 6 months ago…read more We tried to go through the home warranty, and they couldn't get anyone out for 2 weeks. Josh, the Drip Doctor, called me within five minutes of a home advisor search, and came to diagnose the problem same day. Then, he came back the next day to fix the problem. Josh also worked with our warranty company to help us get reimbursed for covered services. The job was done right and quickly. He's a plumber who works with a sense of urgency and cares about families and their homes. I'd recommend Drip Doctor to anyone!

Very responsive. Joshua came out on time, gave us a reasonable quote and do exactly the work that…read moreneeded to be done. We are very happy and will be using him for future projects....thanks again!