Special ordered a key for our vehicle after one in stock would not work. Coolant did not show or call on day of appointment and has gone silent, currently on third week with no contact from the company. Filed a claim with the credit card company and will be filing a police report. read more

Not helpful in their response if they do respond. Asked a question if they can make a copy of a storefront key and didn't say yes or no. I asked again and hasnt responded. read more

Be there when you say you are open. Answer your phone also. I spent almost 200 with a competitor

Really really nice people here! Got me a copy of my key in a desperate moment right away. The last guy I had make my key, made me a key that didn't fit. This one was perfect & worked. Thank you for being there for me in a pinch! read more

Key fob batteries for my new Kia were dying, and Joe took care of me and gave a fantastic price. Saved a lot compared to going into the dealership. Would recommend. read more

Called 5 places and Keystone was the only available (and only one who seemed responsive to an urgent call). They were very reasonably priced and the tech they sent was very professional, friendly and efficient. I highly recommend them if you find yourself in need of a locksmith service! read more

My mom recently bought a new (to her) car, which came with only one key. Since things seem to accidentally wind up in the trash at their house, my mom was anxious to get some extra keys cut. Since I did the researched, test drove and negotiated the purchase of the car, my mom turned to (read: expected) me to sort out the key situation. Unnecessarily complicated keys are no longer reserved for higher-end cars; keys for your newer Corolla will cost you a mint too. To boot, you can't simply get a key cut at your local hardware store and expect to be good to go (believe me, we tried). Initially, I contacted a nearby Toyota dealership, knowing that it would be the most expensive option. I wanted to know what they charged for comparison purposes - $400 for one remote and one valet key cut and programmed. About half of that cost being labor. If your jaw just dropped, so did mine. Once I picked it up off of my computer, I turned to the Googles. Keyway wasn't my first call; I found another guy with great reviews, but when it came time to schedule an appointment, his voicemail box was full. His loss was my gain because not only was Keyway's location more convenient, pricing was slightly better and walk-ins are welcome. The store isn't much; ample parking and a sparse interior comprised of a few displays and some key blanks. The guy who helped me was very nice; he looked up the car, cut and programmed the keys and tested them out. The whole process took maybe 20 minutes. They were running a deal, so I also scored a 10% discount. I'm not going to lie, the keys were still ridiculously expensive for what they are, but I spent less than half of what I would have at the dealership. I also got a 1-year warranty on the keys. * TIP: If Villa Park is a little bit out of your way, they also have a location in Chicago on 79th. read more

Convenient location. Convenient hours. Great parking. Professional facility. Knowledgeable locksmiths. Competitive pricing. Highly recommended. read more

Keyway Lock & Security Company - Ron did a great job making my keys and programming the remote entry for my 2005 Pontiac Montana. - Keys & Locksmiths Near Me - Villa Park, Illinois

I am so happy to have found Keyway! I run a small business that has 13 work vehicles, and several months ago we needed to get keys cut and programmed for a couple of them. Keyway was quick and efficient! The rates were extremely reasonable, considering our other local option was the dealer where we would have paid about three times as much for the same service. I have been back a couple times to get other keys cut, including 12 copies of a single Master Lock key, and each time has been a pleasure. Everyone that I have worked with at Keyway has been extremely nice and helpful. I highly recommend them for any personal or business needs! read more

I had the key to my electric bike battery break off in the lock. I had called 2 other locksmiths and one kept telling me they would call me back and never did and another said they didn't think they could help me. I then called Keyway Lock & Security in Villa Park and I took my bike over there and he helped me immediately. He pulled the key out and helped me get the battery off the bike and didn't even charge me! I would highly recommend giving them a call. They would be willing and able to help you with your issue. Thank you again! read more

Keyway Lock & Security Company - Key broke off in battery - Keys & Locksmiths Near Me - Villa Park, Illinois

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I was told by the dealership that I needed a new auto key, $383 for key & programming. I called my mechanic who recommended Keyway. I called & was quoted $229 total. When I got there I explained to Ben that I had replaced the battery, but the dealership said the key transmitter was bad. Ben opened up the key & said the battery was installed the wrong way. He turned it over & it worked. I am so grateful for his help & honesty! He didn't charge a cent & even shared his recipe for Jambalaya after we started chatting. I contacted the service manager at the dealership who profusely apologized & offered a free oil change. He promised to address this with the mechanic when he returned from lunch. Thanks again Ben! read more

Quick, simple process to have keys made. Low cost keys available that work just fine. Tired of chain stores making keys that don't always open the lock? Try this locksmith. read more

Lousy customer service! Took my stuff in for what I was told would be a 2-3 day job. Had my parts for over 2 weeks. Then got something different from what I asked for. Talked down to like I was an idiot. Tried explaining to me the reasons for the screwup over and over and over again and again instead of just listening to how to make things right. It's like listening to a parrot just repeating the same thing. Frustrating!!! read more

I used Keyway lock to purchase a replacement FOB for my car. Keyway guaranteed that the FOB was original equipment. The FOB came with a 1 year warranty. After 10 months, the FOB stopped working. The buttons no longer opened/closed the doors. After 4 visits to the Villa Park store and several replacement FOBS ordered, Keyway was unable to successfully program a new FOB. Unbelievable!!!! I continued to receive responses that the replacement FOBs were not functioning. Finally, the owner/manager got involved and after numerous phone conversations and several appointment delays, Keyway informed me that they would not honor the warranty unless I allowed them to take my broken FOB and return it to the manufacturer for testing. Just another hurdle. Obviously, Keyway does not want to stand behind their warranty. Do not use Keyway. They pile excuses upon excuses and just waste your time!!! UGG! read more

I was picking my car up from the shop in Villa Park and accidentally locked my keys in my trunk. I had to pay the shop a lot of money and had only 50 bucks left on me i called this shop and after being transferred over 5 times and being hung up on the technician who was not more than 5 minutes away finally told me it would cost 80 bucks when I know it is as simple as putting a pillow between a door crevice to open it, but the point is I only had 50 dollars and I told them the situation I was in they gave me a story how they need to make their money leaving me stranded here until I called another shop who agreed to help me out. This review is based only on the fact of how greedy you have to be to not accept a simple job that takes minimum effort. read more

Went here to have a keyfob progred amm had a terrible experience. First off the rolls his eyes at me and explains how these $10 dollar key fobs from amazon probably wont work because the fcc number is different. My key fob is a genuine oem fob that was a lot more than 10 dollars and the fcc number was correct; I made sure of that while researching the keyfob to purchase. He was not very knowledgable because he was having a hard time finding my obd port and couldn't get his programmer to work correcly solely based on user error. Because he couldn't get his programmer to work, he proceeded to tell me that the ecm in my car is bad; I was very skeptical. I went up the street to batteries and bulbs 20 minutes latet and they were able to program my fob. So if my ecm is bad (which the guy from keyway insisted) why were they able to program my key at batteries and bulbs? The guy I talked to was not knowledgable, shady, and dismissive as if he didn't want to help me; will never come here again nor will I recommend this place. read more

Was recommended to them by my mechanic. I was looking to get a remote keyfob for a used car we bought. At first, the car would not go into programming mode. These guys would not give up and eventually found a way to program it even though my car was a bit screwed up. Price was very reasonable, but more importantly, the service was extraordinary. I would recommend them to everyone. read more

Stopped here the other day to get a bunch of duplicate keys made. The locksmith, David Short was friendly, fast and accurate! The place is small and easy to miss, but worth looking for. Not too many locksmiths around anymore and this one is a good one! read more

My car key broke in half and of course, it was my only key. I had no way to get in my car! I brought the broken key to David at Keyway and he was able to make a new one and even stayed open late to walk me through how to re code my key on my own since I couldn't bring the car there. Saved me! I will do all my business with them from now on! read more

Steve, Anthony and Eboni were all super helpful from start to finish. Steve was in constant contact and remedied all our issues from the break in, as well as helped us upgrade security on all our doors. They always put customer service first and came back to fix a lock that stopped working shortly after the job had been completed. Would absolutely recommend them and use them again. read more

Own a 2008 Ford Escape XLT. Dealer wanted $199 for programming and $89 for transponder that I lost. So, I used my backup transponder to find match on EBay (took 5 minutes and cost $24 for used item with free shipping - used MidAtlantic Lock Smith on EBay). 3 days later when transponder arrived, I brought to KeyWay and the people there were great. Told me it would cost $65 to program and if it didn't work they would credit me on the purchase of a new transponder. Sounded good to me. And 15 minutes later I had a working transponder and drove away very pleased. I highly recommend these folks. read more

What can I say!! I'd give 6 stars if I could!! I went in here knowing what I wanted and the cost. I did cost compare with a Dodge dealership and they were almost half the price!! I was told it would take about 15 minutes to complete. I used their restroom to just wash my hands and by the time I was out the remote key and valet key were done! Maybe a 5 minute job! It took longer to checkout then it did for the job. Great job and I'll recommend to anyone!! read more

I went to the Villa Park location on a Saturday to have three locks re-keyed and 6 keys made. Steve was very personable and did a great job. I will not hesitate to go back to Keyway in the future if I need any lock related work done. read more

Started off great. All I needed was a key FOB. They had it in stock and was in and out in 10 minutes. Then it didn't work. Brought it in and said their only solution was buying another one. It had only been a couple weeks! I asked if there was any warranty on something like this. The guy said no. I felt that the manager would probably think otherwise so I emailed them. No response. Save your $80.00 I can just use Amazon and take the 5 minutes to learn to program it. read more

I use these guys anytime I need a key replacement. They get it done. You know what they say about restaurants that have full parking lots? This place always has customers in the shop getting their key needs met. It's because they're trustworthy and they provide knowledgeable service. Steve the manager is a great guy. read more

Keyway Lock & Security Company - Keys & Locksmiths Near Me - Villa Park, Illinois

I went back for another key cutting for programming .however price is now lot higher that what I have paid . Worse is the original key is not working anymore . I will go back for possible reprogram read more

Needed an extra Infiniti key. Apparently half the world needs an extra Infiniti key, but Scott had it in stock and did the ley in minutes. They even put the car inside during a rain storm so I would not get wet. Very satisfied. read more

If there is 0 star, these guys should get it. After a few phone calls, I decided to go this shop located in Villa Park, IL to get a copy of my Honda Odyssey 2007 Key copy. These guys are scam. So, if you read this review, and still decide to go....Because what kind of service you end. You going for a new key copy at $85 but you will end $1000 with ignition replacement. 1) These guys cannot make Key Copy after a few keys later or 1 hour later. 2) They advise me to get a new ignition and explain my key is damage or worn out. This will now cost $1000. Lucky - I am an Engineer and decide to see if what he said is true. 3) I inspected the copy key and my original key. It is not even close to be the same. I tried to explain and help them that their machine is not working or needs tune up. Nope - they still think my keys are worn out and needs new ignition replacement. ???? read more

Very disappointed. I was quoted about $225 less than the actual bill turned out for repairs after a break in. They were prompt in getting to my house after a break in but they did not repair the broken door frame. They attached the new, supposedly stronger locking system, right into the broken door frame. I tried to contact Keyway via phone and then their website asking why the broken frame was not repaired but received no reply. Now I'm receiving quotes from other door companies in the $450 range to completely replace the Keyway work including repairing the broken part of the frame. read more

Give them one for being there and that i was that stupid to go back a second time. Went there to have a aftermarket Remote programmed and the key cut about a month ago. well they tried to cut it and told me the remote was in the way so they could not cut it right they messed up the key Blank. I ordered another one and went back today with the same on only this time i took the key of the flip remote as it was just a drive pin. and guess what? they did not get it right this time ether but they did get close as it does start the car but is not cut right as it is still had to turn. and as for the remote. so try was that my remote from GMC was not programmed right as they could not program the aftermarket remote from it guy cutting had another reason why this one would not could right , the Blank was thinner then the OEM key,I guess everything has to be perfect for them to beable to do there work. , but they did charge me for there time $65.00 for really nothing except a hard turning key that if i use too much i bet will break off in the lock. moral of the story is go elsewhere this place has trouble and charges for there mistakes. this was a 2016 GMC so they have to or dealer has to program it. Go else where like Dupage lock just down Addison Road before factory road. i know they can cut keys, my mistake was using KEYWAY read more

Funny and friendly guys in there. In and out in less than 30 minutes with a key fob for way less than I would have gotten it at a dealership. Definitely would go to them again if I ever needed a key replaced. read more

I would recommend this company 120%, walk in with a broken car key, technician helped me out in ten minutes, if you have any problem with your car key, try here first, it gonna save you a lot of time. read more

Purchased two new remotes on line for our car and could not for the life of me get them to program properly. Was recommended to Keyway and the two gentlemen that helped me could not have been more professional and informative. Left there in 15 minutes and both remotes work perfectly. They know what they are doing and charge a fair price for their work. I would recommend them to anyone that asks. read more

Terrible customer service and operating practices. Having my car repaired near by I was directed to Keyway. Being early (8am) I thought I would go see if they were open. Their hours posted on their door said 8:30am. So I waited. At 8:30am I tried the door and it was locked. Went back to my truck and waited a little bit. Next thing I know its 9am, tried the door again and its still locked, nobody in the parking lot, all their lights off inside. I called their number. Someone answered as if I just woke them up and I asked what time they opened. They asked where I was at. Confused as I am calling the Villa Park office, I said I was in Villa Park. This person said that someone was on a service call and did not know when they would get to the store. I sarcastically asked if "their posted business hours were just recommendations," and this person did not understand my question / sarcasm and continued to tell me that they were on a service call. I then asked, "so are these business hours on your door just decorations?" Either he finally understood my point or became angry at my sarcasm because he said yes and hung up on me. While I was a little sarcastic that is still no way to treat a customer after they have been waiting for a long time for their store to open. I was there for a very specific and expensive reason, I wanted to give them a significant amount of money to fix my current key issue. If they can afford to not open their stores according to their posted times online, and on their door, then they are doing something wrong. If they can afford a big billboard above their store on North Avenue in Villa Park then they should afford to open their store at the time that THEY suggest. This is not a matter of what time of day this happened. This is a matter of not following THEIR posted business hours. I will take my business and money somewhere else.e read more

I went to Keyway Lock to get the remote for my car replaced because the dealership wanted to charge me an arm and a leg. The owner Steve gave me a great price and had it done in only a few minutes. I have to say the customer service was Amazing!!!! I will definitely be using them again in the future and recommend them 110%. read more

Excellent service at a fair price. I will definitely be back. Needed Keys made for a Lexus, these guys were half the price of the dealership. Definitely recommend! read more

Keyway is the best locksmith in Chicago. The owner Steve and his staff are vary knowledgeable about the product they sell and service. My company has used keyway many times over the past year and will Continue to use them whenever we are in need of a locksmith. read more

I was out of town on a business trip and lost my car keys which have chip technology. My car was parked at O'Hare airport and Steve met me there just before 7pm on a Friday night in 30 degree weather. I gave him incorrect information about the car's remote start feature which cause the anti-theft system to lock. Steve worked for 3 hours on the car, never once showing his frustration. Unable to unlock the system, Steve came back the next morning to resolve the problem and brought the keys to me. Steve is polite, professional, a problem solver and very kind. I would recommend Keyway to anyone, especially Steve! read more

The staff was very nice and knowledgable. We saved a lot of money on a key for our car compared to going to the dealer. If you need any key made, I would recommend Keyway to anyone looking for good service and to save money. read more

Steve came and removed our broken locked front door handle, installed a new set I'd purchased, went back to the store I'd purchased at when set was found to have a defective part and rekeyed the lock to match our existing key. Clean and courteous! I would recommend. read more