Special ordered a key for our vehicle after one in stock would not work. Coolant did not show or…read morecall on day of appointment and has gone silent, currently on third week with no contact from the company. Filed a claim with the credit card company and will be filing a police report.

Not helpful in their response if they do respond. Asked a question if they can make a copy of a…read morestorefront key and didn't say yes or no. I asked again and hasnt responded.

I am updating my review, as I received a phone call from this company apologizing and informing me…read morethat they no longer work with the third party company that was handling their nighttime calls since discovering they were overcharging customers. I appreciated the apology and partial refund. The service was fast and got the job done. Hopefully the cost won't be an issue anymore.

This is what I call excellent customer service. I called them to fix the lock to my garage door…read morebecause I broke the key while opening. I was quoted $75 for the job. Pretty reasonable, considering how much it costs to unlock a door. The locksmith came to my house in 30 minutes. Is that fast or what? It took him all but 3 minutes to fix the door. The best part was when he quoted $60 as the final price instead of the original quote. Wow...I have never seen anyone reduce their quote. I happily wrote a check for $60. I will gladly call them anytime I need their service.

This place is awesome! They have helped me twice when my car key got stuck in the ignition and…read morewouldn't turn. They replaced the ignition cylinder. I had to use another company in between my two times and was very dissatisfied and that experience made me realize how much better Dupage Security Solutions is. Dupage Security Solutions technicians are responsive, timely, affordable, professional, thorough, patient, and they explain everything step by step, tell you your options, and get your permission before moving forward on another step. I called this most recent technician "my hero" and he humbly smiled and went on his way. :) They aren't 24 hours (that's why I had to try another company- next time I will wait!) so keep that in mind. They do many other things- check them out at www.dupagesecuritysolutions.com.

I really appreciate the professionalism and understanding that was extended by these guys…read more I had to change the-not the locks-the whatever you call them in my parents home and I called Ace Hardware for a recommendation. They sent me to DuPage Security System and I felt like I was in excellent hands. Anyone who pets my dog gets extra stars. Thank you!

Needed a proximity key fob programmed and cut. Paul was very quick to respond and I was able to get…read moreit done same day at a price significantly less than the other quotes I received. Another bonus is that he can take cards (with a surcharge) or e-payments. Some locksmiths I looked at were cash only. Overally, I am very happy with this experience.

Let me start by saying, finding a reputable locksmith is way harder than I expected. Nobody I knew…read morehad a solid recommendation... not even my Facebook moms group, and they usually know everything. That should've been my first clue that this wasn't going to be easy. Most of what I found online felt more like random handymen, and several only took cash, which made things feel a little off. I ended up being referred to Paul by another locksmith who didn't cover my area, and I'm so glad I followed through. Paul was quick to respond, had reasonable rates (especially for same-day service), showed up exactly when he said he would, and knocked the job out fast and efficiently. No drama, no sketchiness, just honest, professional work. Highly recommend Paul if you want someone dependable, fair, and above board. I'll definitely be keeping his info for the future!

Dominic was a big help with programming a new key for my suv. Highly recommend using them for quick…read moreservice.

Jessica, who I communicated with prior to picking Quick Key Locksmith is amazing. She answered…read morequestions and provided the quote in a timely manner. Dominic and Jonah started the job immediately after informing them what was discussed with Jessica. I arrived at 10:03 am and the job was completed by 10:44 am. 10 out of 10.

I highly recommend this locksmith! I was locked out of my office building on a Friday night, and I…read morewas struggling to find someone who would come help. Several other locksmiths turned me away and treated the situation like I was trying to break in, even though this is my own office building that I rent. He came out, verified the situation, and professionally picked the lock without causing any damage. That was a huge relief because many locksmiths would have drilled the lock, leaving me with the extra cost of replacing it and preventing others from continuing to use the same lock. The total cost was $195, and that included three additional keys at no extra charge. He saved me money, protected the existing lock, and provided excellent service when I needed it most. He was professional, fair, and went above and beyond on a Friday night emergency call. I would highly recommend him to anyone who needs a trustworthy locksmith!

Used them today for an issue with a storage unit lock. The communication was excellent, accurate…read moreand straightforward. He told me how much the service would cost & the payment methods they accepted; as well as the process. Dave came out as advised time wise and took care of the issue very quickly. He was also very fun & personable. They made a stressful situation much less so. Nice to have a classic & pleasant customer experience, which is going out of style in business these days. Highly recommended locksmith.

I had an excellent experience with Chicago Locksmith and was extremely pleased with the entire…read moreprocess and final results. Because my project involved a custom door replacement that required condo association approval, custom ordering, painting, lock placement, and installation, there were several phases involved. Throughout it all, the team remained professional, responsive, organized, and attentive to detail. Walter, the locksmith technician who handled the project from beginning to end, did an outstanding job. His workmanship, professionalism, and attention to detail truly stood out, and the finished result exceeded my expectations. Chicago Locksmith is lucky to have someone such as Walter that is extremely skilled, professional and pleasant to deal with. I also want to recognize the Chicago Locksmith office staff for their excellent customer service and communication throughout the process. Everyone was courteous, helpful, and a pleasure to work with. Overall, I highly recommend Chicago Locksmith for their professionalism, quality work, and outstanding service.

I sent out a free estimate request via Yelp and received far too many responses…read more My primary, evidently probable Yelp Elite and Yelp All-Star review are based on Yelp and my communication with the owner Shay. Perhaps he is of Irish heritage, I never had the opportunity to find out 1) I have seen over 300 photographs of his work This man is the very BEST if you are only looking for a handyman or have no assistance from even an essentially useless husband in the paint or a long hair clogged shower drain 2) Shay is a LIAR I appreciate that he was willing to drive out to The suburbs of Chicago from all the way East in Logan Square His estimate is NOT free as Yelp guaranteed He requires photographs (easy peasy) of the locks as well as *$45* to even come out to take a look He broke the Yelp Guarantee right there Chicago Locksmiths should be banned from Yelp same as nobody should have voted for Trump. There were zero good choices but at least ond was NOT a babbling dementia suffering 90 yeat old 3) Shay claims the his primary concern is home and auto safety If that were actually true then with photos in hand he has zero reason to have a $45 fee to take a look I have zero reason to take issue with Shay - especially his quality of work All that I know is that Shay LIED to Yelp in order to gain business and if that works for him, then I do not give a fxck I shall not be used I have Elite and All-Star status that I EARNED with Yelp and followers Every single one of my Yelp reviews are shared with Google I sincerely hope that my review discourages anybody and everybody from hiring Chicago Locksmiths

I needed extra FOBS for my car. Technician showed up and programmed two FOBS. After programming,…read morethe technician said that he is not able to cut the entry key that is part of the FOB and then gave me an excuse that he provides the FOB, not the key. The entry key is part of the FOB and an important part of a working FOB. He told me that I now need to go to a dealer to have the keys cut which means extra time and money. I will never use this service again and would recommend others find a place that actually completes the work correctly.

Super helpful! Even had to run to the shop to get the right handle but was super fast and got the…read morejob done!

I broke a key in a filing cabinet at work, and of course it was the only key. I tried several…read moreplaces to see if I could get it copied and they all said they couldn't copy a broken key, but when I took the key here they did it, and it only took a few min, and it was extremely cheap!

Very professional, very prompt, very efficient. Everything done correctly without me having to…read morewatch him, cleaned up sawdust from drilling leave place cleaner than I found it.