Order the #4 Tinder's. Waited over 5 minutes before even seeing worker at order counter. Put my order in and went to fill drink cup he said order ready. Back in truck on I-69 went to bite Tender and barely could chew it! Over cooked and laying around for ?? Not ever going back!!! read more

This has happened multiple times now. I've stopped in specifically to get chicken, the one thing KFC is known for and they've been completely out. At this point, it's becoming a pattern rather than an isolated incident. It's frustrating to make the trip only to find out the main menu item isn't available. I hope they can improve their inventory management and ensure they have enough product on hand for their customers. read more

Just. Say. No. One Famous bowl. One nuggets kids meal. Ordered with app. End of line. Went in to pick up. Not ready. Saw my named order on the monitor marked as completed. Waited patiently behind older couple who wanted to dine in, but they hadn't even been addressed after 20-25 minutes. Other customers came in, but left without ordering due to the deer-in-the-headlights expressions on staff. Explained I saw my order on the monitor. Eventually picked up my order for the 20-minute drive home. And wouldn't you know it? Missing order items. The word I'm searching for is... elsewhere. read more

Worst chicken ever. Mashed potatoes were not even mixed. They have not changed the grease in so long it's black and the chicken is very dark. Refunds are refused. So got 2nd bucket of chicken just as bad. Still refund refused. Threw all the food away in thier garage can on the way out. 33 dollars. Never going back to this place. read more

Went through drive-thru asked for the $10 special. Good deal and food was good I did ask for a water and honey for my dinner. Did not get either. I will return and buy food again but I will check out what is on the packaging read more

This KFC is horrible. I ordered a two piece leg and thigh, it took over 20 minutes for them to tell me that they were out of both leg and thighs and offered me a breast and wing. I took the breast and wing and both were so dry I couldn't eat either of them. There customer service is horrible. read more

Worst experience ever at a fast food restaurant. Met my wife yesterday and wanted to grab a quick bite before going to my grandsons hockey game. Went inside and the customer in front of me was trying to explain to the guy behind the counter that her order was not correct. We waited about 10 minutes or so and never was acknowledged. We left and noticed the drive through was empty, so we thought we would give it a try. We were greeted at the drive through and my said to me, "well that answer right away here, we were inside for at least 10 minutes". The person on the other side of the speaker heard her and goes off on us. She stated that she would like to address that and proceed to tell us there is a button on the counter we need to push if we wanted service inside and we should have patience. Well, I can honestly say we never spoke to anyone inside and maybe I can see how my wife's comment inside our car that she overheard may have got her going. But she right, there was only one customer in front of us in the building and zero in the drive through when we tried to order there. Needless to say, we did not place an order, went across the street to Taco Bell, had a quick bite and then went to the hockey game. Talked to a few friends at the game and they all had similar experiences. read more

My own experience is having a son who they just hired & refuse to train correctly. Instead Darron just replies back like a 2yr old and tells my son "well you're an employee I don't need" after my son explained why he couldn't get the grease stains & burnt food off. I myself train employees & time that is so unprofessional. The MATURE GROWN UP response as a person in a higher position of power should have SHOWED THE NEW EMPLOYEE THE PROPER WAY TO DO THEIR JOB! Shame on you Darron, you need to go to a management training or get fired. I'm sure kfc doesn't need an employee like you on their schedule either. read more

Why in the world would you take a bowl of mac and cheese and cover it in oil. Literally every bite would have been paired with a good tsp or more of straight oil. It's foul that you can serve that and go about your day normally. I hope every one of your staff members gets their heads out of their behinds and starts serving food that's at least edible. I'm not expecting gourmet food at a kfc, but I expected something that I could at least stomach without clogging all of my arteries in the process. read more

KFC - Mac & Cheese - Chicken Shop Near Me - Burton, Michigan

I have never been to a fast food restaurant that is so rude before until today. she got the beginning of my order wrong and when I told her it was wrong she proceeded to yell back in the mic my wrong order. read more

Never again will I set foot in this place. Tell me why it doesn't matter if I go inside or through the drivethru they forget about me? I'm still paying full price for my food, it makes no difference if they are short staffed or not. At this point that is only being used as an excuse. I ordered 1 sandwich and a wrap and I waited over 40 mins before I pulled out of that parking lot. Then a customer wants to run her mouth and tell me if I don't like it I should put in an application. No I shouldn't have to wait 40 minutes for my food. I watched 10 cars leave that drivethru after me with their food. When I finally got sick of waiting I go in and the gentleman hands me my bag of food and told me it was just made and it was cold. The fries were NOT just made. That bag had sat there for 30 mins and had I not went inside it would have sat there longer. NO EXCUSE!!! This isn't the 1st time this has happened either. Everytime I visit that location it's the same. Again I will never set foot in that place again. read more

This is a miserable experience. They handed me a cup with pop all over it. I asked for a new cup and this cashier turned around and wiped my cup off and handed it to me. Garbage service. I don't usually do reviews but this service is absolute trash. Also, I asked for a number one and I got one piece of chicken that wasn't anything I wanted! read more

KFC - One leg,one thigh!? - Chicken Shop Near Me - Burton, Michigan

We got takeout from KFC on Belsey Rd. Got home and every container but the chicken was half ful. For they price you pay you should get more then enough. We even got extra potatoes and gravy, good thing there would of been enough. I'll go to Leo's and get a better takeout meal for a lot less money. read more

I thought I would try this place again. I was craving fried chicken after a long day at work and the last time I was here they messed up my order (in the summer). Nope they don't care obviously. I ordered the 3 pcs combo. Ms nails repeated dark meat and I corrected her twice, I would like white meat. Guess what I received.... not only was my chicken wrong, but my coleslaw which I think theirs is the best, was warm...In the summer they shorted my order with chicken and messed up my sides. When I called them they responded with come back and get your missing chicken and sides. No apologies, like I want to come back 7 miles to get my chicken that god knows what they would have done to it by then.....Nope I think I will try another location....very disappointed..... read more

Ordered online for pick up in store. Door was locked. Staff ignored my knocks. Wouldn't answer my phone calls. Went through the drive thru but by the time I received my food it was barely warm and the drinks were watered down. I'm not happy with this experience. read more

Got my order wrong :( Manager was handling my order and treated employee rudely food was good though‍