I really like the KFC app because there's deals and it's easy to use and quick. The team works quick to get the order out fast.

This locations always hooks it up with the sauce unlike other restaurants that charge. Preciate that aspect. Thanks KFC

Very clean and organized KFC! The service was good and very fast when getting my food. I recommend eating at this KFC.

This is probably the cleanest KFC I've been too and the staff is very friendly! Can't go wrong with the popcorn chicken or the famous bowl, my go to staple. read more

KFC - Cash register - Fast Food Near Me - Chico, California

Wife and I enjoy KFC when we come into Chico. This one changed in a big way. I ordered a two piece with a cole slaw add-on. Wife ordered a classic chicken sandwich combo. I had to go back to get a plastic spork and the butter for the biscuit. Her fries were like the bottom of the batch, crumbs, and way too salty. Her sandwich had like a 1/4 cup of mayonnaise on it. As we sat there....I noticed everyone having the same type issue. People from the drive through were even coming in asking for utensils and condiment. I can't stand that we have to suffer higher prices AND this type of disrespect towards customers. read more

I was craving comfort food and decided on a mash bowl from KFC. The mix of crunchy breaded chicken, mixed with corn and mashed potatoes sounded so delicious, I couldn't wait to order it from the menu. It's the first time I've ordered from KFC in many years and my expectations were evidently set too high (I wouldn't know that until after ordering). If I'm being honest, the chicken was pretty crunchy and very flavorful and you can't really go wrong with corn so that was also a hit however... The mashed potatoes, in my opinion, were watery, tasteless and gross. They reminded me of the kind that you buy in a box and add water to. They were nowhere near what I was expecting, which was actual thick creamy buttery mashed potatoes made from REAL, fresh potatoes. I will for sure not be going back for this particular dish. The yucky mashed potatoes, coupled with the slightly rude person at the window is enough to make me skip over this location in the future. When I drove up to pick up my order from the drive-through, she didn't say anything and just handed me the bag out of the window, I asked for extra napkins, which she gave me without saying a word and when I told her to have a good night again, she said nothing, just closed the window and went back to what she was doing. Ummm... ok RUDENESS. It seems Kentucky Fried chicken is good for only one thing, fried chicken. Zero stars for zero customer service and since I can't give one and a half stars, they'll get 2 stars for the food+the less than memorable drive through experience. read more

KFC - A "mash bowl" with corn & chicken~ - Fast Food Near Me - Chico, California

Wonderful food and service. Sergio is the man. The food provided by him truly was so yummy. Da bih gaaaaa. read more

KFC - Fast Food Near Me - Chico, California

Great food and always fast! Service is always great and the people are helpful and nice.

Up here in Chico to be close for a contractor replacing the roof of a rental property. Stopped in to grab some dinner and was pleasantly surprised. The food was pretty good and the staff was friendly. The reason I was pleasantly surprised was because of the biscuits. They were really good and, if I'm being honest, pretty darn close to the homemade ones my grandmother made when I was a kid. That's impressive considering! While I can't promise that the biscuits will be as good, stop in and give it a shot. read more

Delivery made my much desired KFC Bowl cost more, but it was just as good as if I had picked it up myself, and it is an old tradition, comfort food that never disappoints... read more

Ate here awhile ago and it was incredible, everything when I went there was great, the Timing, The Quality, The Cleanliness, and The customer service. While the biscuits are dry, the Chicken is cooked to perfection. 10/10 Would indulge myself here again. read more

I ordered the 8 piece extra crispy chicken with Large mash potatoes and a large corn. The order was correct except they gave me a large mash potato with a large spoonful of corn on top!!! Highly disappointed for the cost of the food. read more

10:30 on Sunday morning is apparently a good time to get fresh KFC. Good was great and quick. The guy on the drive thru speaker was, however, a complete caricature of a fast food employee who did not wish to be there and who should be replaced by automation. read more

Customer service was so awful, front employees are very rude. A woman named Keila called me the b word, very rude of her.

Came here yesterday because I had a Bogo coupon for the Chicken Sandwhich. There were 3 cars in line but it was quick before I was on my way & had my food. Honestly, I was pretty impressed. The sandwhich was hot, it tasted fresh and even made me come back the following day to grab a 10 pc. bucket. Everyone was super polite that I dealt with and I appreciate it! Thanks guys! read more

KFC - Kentucky Fried Chicken Sandwhich - Fast Food Near Me - Chico, California

Last time we ordered here the food was awful so after we waited about a year we tried again today through Grubhub and it's just trash. They screwed up the order, food was cold and the staff couldn't be bothered to even include the sauces and dips you're supposed to get. I'll eat a PB&J or order Popeyes before ever ordering from this place again. read more

I was a man with a plan... A dude with a ruse. I wanted chicken, and I wanted it now. If there was ever a male version of Madonna's "Material Girl," I am your real world example of such an unfortunate reality... If they don't give me proper chicken, I just walk a-way-ay. What should have been a simple capitalist fried food transaction quickly devolved into a nightmare. As I was placing my order, the seemingly unscrupulous fellow behind me was nervously thumbing a device that beared an uncanny resemblance to technology from "Honey, I Shrunk the Kids." Lo, his excited digits activated the contraption, and I was struck... And transfigured into a plus size chicken beast. Pandemonium did NOT ensue. Employees were unimpressed by this development, and one of the workers even tried to capture me with a net. I was fortunate to make it out of there alive, and at first I was terrified at the prospect of having to live the rest of my life as an oversized rooster. However, I have made a successful career out of motivational speaking tours, so I suppose I must give credit to allowing KFC and The Colonel to facilitate fortuitous and lucrative events to grace my life. read more

Bad Horrible service, got told to "wait a fucking second" after my order was messed up and i wasn't even told until the manager gave me a refund for $5 in cash after i paid in card. the manager tried to defend his worker who repeatedly messed up my order and took out her frustration on me. was frustrating but i was grateful to have fixed everything until i got home and i was missing items and nothing was how i asked. the rude cashier didn't even give me my receipt so i can't even get a refund. crazy how you let your workers act like this and also drink drinks in the window as if that shouldn't be a health hazard. they used to be a really good store but even the ratings have dropped and i understand why, there were no cars it was like 3:30 no reason i should've been treated that way read more

Always great chicken. Love KFC. My favorite is the coleslaw and mashed potato and gravy.

No wonder the reviews are so poor, terrible customer service. The good news is that we will NEVER be back. Too bad the manager and his assistance missed "customer service training 101". The manager and his assistant were beyond rude and arrogant, we did not place an order as the on-line order was apparently incomplete. We went to another business for our dinner. read more

The food was excellent, but the lady serving me made it even better! Her service was outstanding!

I paid $2.19 +tax for a medium soda that was mostly ice. I dined in. I went up to get a refill and was denied. They stated they don't do refills. I will never come back here. read more

I know that writing a review for a large chain type of restaurant is kind of silly, but I was more than a little annoyed with my last experience at this location. I ordered the 12-piece chicken strip basket dinner, and when I got home I discovered that I had only received 10-pieces of very dry chicken that had obviously been sitting under a heat lamp for entirely too long. Initially, I was impressed with how fast and efficient that they put together your family dinner package, but that just means that the food was already and prepared way in advance. I spent nearly 40.00 on chicken, and then the person at the window is extremely stringy with the sauces. Everything was stale, the biscuits were like hockey pucks, the chicken was so dry that it was like leather. This place really needs to work on their quality, and customer service. read more

Couldnt eat in restaurant because it was freezing cold and they weren't allowed to touch thermostat. What? Crazy! so, we took carry out dinners and ate elsewhere. no utensils, no butter or honey for thebuiscuits and the chicken was cold. Worst KFC experience ever! Never again at this location. Done with them. read more

Would be 5 stars but this building hasn't given me napkins since the Germans invaded Poland

Worst KFC ever. They have eliminated green beans, chicken pot pies and now popcorn chicken. We have never once been there that they did not forget something on our order. Last time it was the extra mashed potatoes and gravy we paid $1.99 for after they asked if we wanted to add another side for $1.39. That means that we had to go back AGAIN to get our single mash and gravy. They have NEVER once gotten our order right...they forget silverware, napkins, butter or some other part of our order. we like KFC , but drive clear to Willows to avoid this inferior, Chico, KFC. Apparently the owners just don't care? read more

I never have big expectations when it comes to fast food, but this particular KFC is consistently gross. The people are friendly. The chicken is old, greasy. Dark colored like what happens when cooking with old oil. I don't think this is what the Colonel had in mind...Yuck! read more

Apparently you have to tell them you want honey with the biscuits now or they don't put any in the bag and you'll end up at home sad and disappointed. Why would I want dry biscuits?! read more

This was the worst KFC I have ever had. I have been told not to go here but, really like KFC. The order taker was very helpful. The price was a little high but, don't care when I want something I want it. This chicken was burnt, and I don't think it had the right seasoning. I've been in Chico 7 years this was my first visit and my last. read more

This place really pissed me off Ordered two chicken littles both them had hardly anything on them and bread was hard as a rock and both weren't the ones I wanted also wanted corn and coleslaw didn't get either and got a fricking biscuit instead which I didn't order at all. This branch needs to close and never reopen read more

I ordered a family fill up on DoorDash and kfc had a deal going on where we got free chicken strips!! That's cool enough on its own, but what's even cooler is that since our DoorDash wasn't picked up for a long time the manager type out a note thanking us for our business and gave of a full free cake!!! Sergio, General Manager, you're a cool dude. My birthday is literally in a day so this was an amazing little treat. KFC in Chico is GOATED read more

The food here is usually pretty good. I've only had it three times. But tonight, this pregnant mama just wanted her damn mashed potatoes and coleslaw. Before we drove off, I asked the chick (who was already stuck up) if the meal I ordered came with forks. She looked at me in disgust, looked me up and down, and said "Um yeah of course they do." So we headed off to the river and sure thing. No forks. I understand people forget the plastic ware sometimes, but to treat me like I'm stupid when she was the one in the wrong is just ridiculous. I won't be going back. read more

This is the first time I ordered through the app and I am never doing it again. my food was cold, completely wrong, and they did NOTHING to fix my order even after I called them to fix it. Terribl restaurant, don't go here. read more

Ok, so you're probably wondering why, or how even, I can rate a fast food joint as 5 star? Well this place is quick, the food is hot, and the chicken tenders are better than most restaurants. The menu is diverse and There's something for everyone, Sometimes I just get the coleslaw and potato wedges. Check out this location. read more

We've order the Family $20 Meal Deal (Chicken Tenders) and had it delivered three times in the last two months. Each time has been a good experience. It was plenty of food for my husband and I to have 2-3 meals each. read more

I ordered a 2 piece breast & wing. Instead I received a leg & thigh. I didn't go back since the drive thru was busy. The chicken was tender & good. read more

Tender meal was too salty....the Buffalo wings were breaded & too salty..not happy with the food today. Service is always friendly & fast

We did a a big family order through Grubhub. Anyway, son got our order, brought it in.. it's not even close to our order.. it was someone's else's, called KFC, and we were all confused on the mix up, but anyway that manager went above and beyond to make it right, I ended up going to get our order, the cashier and another employee, apsolutly apologized.. will come back again. Thank you to the staff!! read more

if I could give negative stars, this would be a -5. If you want KFC, don't order it from here and have it delivered via Grub Hub. KFC gave the incorrect order to the driver. We got the incorrect order ( 2 boxes of biscuits, corn and 12 cookies) I immediately called the restaurant. They told me they figured out they had given the wrong order to the driver ( and didn't contact Grub Huband my order was still at the store if I wanted to come pick it up. (Keep in mind this is 49 mins after I ordered it. )They said they couldn't contact the Grub Hub for a redelivery. I contacted Grub Hub and was told because the order was delivered, they couldn't do anything other than refund my money, I could place my order again, and Oh by the way... I would have my money in 3-5 days. WHAT?? I paid both KFC and Grub Hub, didn't get my food and now their keeping my money for 3-5 days? This has been a repeat issue for both KFC and Grub Hub. I will no longer use Grub Hub due to their very poor customer service, and doubt we'll eat KFC either. read more

Kudos to KFC they are fast friendly and get my food right in the drive Thru. Whatever they are doing there keep it up! I just had to say something, it feels good to get home and have all my food right and taste great !!! Thank you team KFC!! Some places should take notes. read more