I ordered my chicken wings but on one wing the feathers they didn't remove the feathers properly... Never gonna come to this place ever again... read more

KFC - This isn't the chicken meat, it's the feather still attached on the wings - Fast Food Near Me - Hillsboro, Oregon

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It was really bad. We bought a lot of food and first we waited in the car more than 10 min. After we got home we found out they messed up our order. We did not get the potato wages that we ordered. We tried to call their store but got hang up many time. It was bad experience read more

I wanted almost 30 min on the driver threw with 2 cars in front of me and my food was not even cooked this was the worst experience o have ever had I did not even get my food the employee did not give a shit about it read more

Very dissatisfied. Poor customer service. Came back through drive thru three times because they didn't give me everything I ordered after waiting in the parking lot for our food. They don't check the bags and Drive thru clerk/"manager" was being rude and did not believe my complaint. Sucks no other manager was around to bring my complain to. All the trouble I've gone through and couldn't even offer us anything for the inconvenience. Went home to cold food after the back and forth and waiting. Place needs work and hold their employees more accountable because they can't get orders right especially during the busy hours. read more

I would rather eat literal garbage than go to this KFC ever again. Here's why: - You'll wait a long time even when they're not busy. I once waited over 20 minutes for a pretty simple order of grilled chicken, a pot pie, and cake. I waited and waited until I finally asked them what the hold up was. It turns out they thought I left! WTF! - They employ the worst people at this location. Besides lacking basic courtesy, they frequently screw up orders. Any simple replacement will be messed up. I always ask for green beans instead of mashed potatoes and have gotten mashed potatoes more than once by mistake. - The quality of food here is horrendous even for fast food. And it's very specific to this location. 3 strikes and you're out. Never going to this place again! read more

Went through the drive-through order two K9 meals got one of them and then got additional Frys drink and mashed potatoes for sides they charged me for shittiest customer service I've ever seen in my life they wouldn't even look at you when they handed you the food then I had to go back to the drive-through and order my actual food because they start to argue with you this place is shit never go in there again. read more

Wanted to try a smokey mountain BBQ chicken little. Expecting to get a little sandwich with a piece of chicken covered with that sauce cause that's how it's portrayed in the picture, but what I got was a plane piece of chicken with a little smear of the sauce. Seems like they didn't have any already made and got lazy. I even brought it back cause I thought it didn't have any, but I was told it did, I lifted up the bun and saw a small amount of the sauce. Really disappointing read more

KFC! Ok it's a combo location with A&W, and that's not a terrible thing. Makes solid business sense. Hard to satisfy a craving for fried chicken when there are a scant few options. We come here now and then for the chicken. It's like any other KFC. The chicken was good. The biscuits however were a tad stale. Mac and cheese showed signs of sitting for a while. It wasn't bad (according to wife and kids). The service is good. The drive thru always seems busy. My daughter likes the A&W hot dogs. The fried aren't bad, I miss KFC potato wedges tho. And the cheese curds are great. I'm ok with KFC, the sides are often hit and miss, but the chicken always seems to be spot on KFC. read more

Honestly this location has a case of always forgetting what I ordered. ALWAYS check your order before going home, they always make mistakes.

Ok, I really like the KFC original recipe but not all KFC's are the same. I didn't eat breakfast and had to do some grocery shopping. I figured I would grab a quick bite to eat before I go in so I don't buy out the store. I usually always get the Doubleicous sandwich. An original recipe chicken breast topped with 2 strips of bacon with their special sauce on a Hawaiian sweet bread burger bun. Normally this is delicious. This particular KFC unfortunately is not watching their hold times. My chicken was not hot and the texture made me feel like it was past its hold time. French fries instead of Jo Jo fries and they were cold and greasy at that. Nope won't be eating at this KFC again. read more

We got two double cheeseburgers and onion rings. The sandwiches were cold. Cheese didn't melt. I think the patties are kept in a "holding pan". Onion rings we're good. Won't be back. read more

last time I was there I got explosive diarrhea my stomach cannot handle the amount of grease

Wow this place is ridiculous. Went there tonight for dinner. Lobby full of people but doors are locked and a sign on the door saying drive-thru open, but understaffed so lobby is closed. So we went to the drive-thru, sat at the speaker for 5 minutes with radio silence from their end. I finally pulled forward to the window where the 3 people standing around doing nothing acknowledged me but said nothing. Finally after another two minutes the girl came to ask what I needed. I asked if I could order and she didn't even know. Was given the go ahead to take our order but, after I ordered said oh there's a long wait on chicken, cause they got busy. Needless to say, we left. And won't go back to the location. It sucks when you're over staffed, I've been there, but that doesn't excuse the seriously bad service by everyone there. read more

Avoid this place they never get my order right and the chicken is old. This time I ordered a famous bowl and 2 chicken legs I got a bowl with no chicken and 2 tiny wings that look like they have been sitting out all night. read more

KFC - I ordered legs...not meatless old wings - Fast Food Near Me - Hillsboro, Oregon

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Went to KFC for the 10 piece chicken hot wings at the drive thru. I was notified that it would be a 10 minute wait. I said "OK, I'll wait at the front of the restaurant". Then, as I was paying I noticed a young man reach for a short round KFC box, then proceeded to use his uncleaned hands to pull chicken winglettes out of the box and place them in a small rectangular box and gave the box to the drive thru attendent for me. The food was barely warm and turned out to be the worst old chicken hot wings I've purchased to date! I like chicken but this has forced me to boycott this Hillsboro KFC location. read more

Ridiculous! Went through drive thru. The young man working looked like it was torture for him to be working. He didn't say one word to me. Before I left the lot, realized I had a missing drink, no silverware, no napkin, no straw and no cookie. I went in to get these items and after the young girl realized this was all forgotten in the drive thru, she gave me a drink cup and said "all your other missing items are over there" There was no apology or even recognition that she should say something about all the mixups. After attempting to eat the chicken tenders and biscuit (that was torn in 3 pieces) that were all hard as a rock, I've made the decision that this is the last time I'll eat at KFC. This has happened numerous times here and their lack of customer service is ridiculous. read more

I really wish I could give this place zero stars. I always ask for fresh wings because I once got them so cold from here that I had to microwave them when I got home and I only live 5 minutes away. They said the would make a fresh batch and then try to give me my order in 3 minutes. I know that isn't right. Then they had me wait at the counter just ignoring me hoping that I would go away and just be satisfied with what they gave me. I asked if they could make a fresh batch, but instead of being honest and telling me no, they faked it. They had me wait for 15 minutes pretending to make the wings. Trust me, I know what a fresh batch is because that is what I always order. I watched as 3 groups had to come back and ask for the rest of their order because these people forgot to place it in their bags. Yes, the customers actually all ordered from inside the restaurant and not the drive thru. When I finally got my fake hot wings, they forgot the rest of my order as well and I had to ask for it. If you can't do anything extra for your customers then just be honest about it. It will be our choice if we decide to stay and order or leave. Don't try to fool people. It's just sad that you can't give a crap about your customers. I will go to the other KFC on TB Highway. I know it's a bit of a drive, but at least they can be honest to their customers and give a crap. I don't know about you, but I work really hard for my money and when I chose to spend it I want my money's worth. I don't want to fooled it tricked. Just be honest. read more

Chicken was rubbery buns were hard didn't give us all of our food GREAT Customer service though

Worst KFC in America. Every time I come here the chicken is old/stale. Very disappointing - gave it at least three or four tries before I threw in the towel and vowed not to come here again. read more

Twelve pieces, wanted all dark, they couldn't do that for my wife. She received 4 breasts, 4 legs, and 3 wings. Took chicken back, asked for a refund. Window employee was so courteous, I asked if I could just have what I wanted in the first place. They gave me 6 thighs and 6 legs. He turned a bad customer service experience into a good one. Excellent work. One star off because they let the original problem happen at all. read more

Disappointed with the clarity of the menu. Its been years since I've had the opportunity to eat at KFC so when I saw one I had to stop and get it. They failed to place their 10 piece chicken meal with the others which if seen would have been the perfect fit for my family. When I mentioned it he didn't offer to change my order at all. And they would have got more money and a better review. Customer service thumbs down. read more

***UPDATE*** Since no one can fix what they don't know is broken, I filled out the "how are we doing" survey for KFC. The immediately sent me a canned response, but included in that response was a chance to have the local franchisee contact me. Sean (I hope I have that right) called me that day and we had a very nice conversation about the restaurant and his challenges since taking over about three months ago. He was very apologetic, and seemed to take my criticism as it was intended- a chance to see a shortcoming and fix it. He has offered to buy me a meal in his restaurant, and I shall take him up on that and report back. We all make errors, but it is how we respond that matters. read more

Honey bbq wings are saucy and delish and you can get a lot for a little cash. They do fried cheese curds and all sorts of good stuff here besides excellent fried chicken. read more

Rootbeer fail. The "draft" rootbeer had such a weird taste to it that I had to go with Pepsi. Not so good for the prospects of combining chicken with rootbeer. read more

I visit this place quite often for their hot wings and hot caramel sundea and have never been disappointed. No need to complain, its KFC and its good. read more

The chicken that I had here was cold and certainly not worth the cost. The staff are friendly enough, but certainly don't enjoy their jobs, and they let you know of that vibe. The A&W on the other hand is a tad bit better. They never go wrong on their mini corn dogs, cheese curds or Root Beer Floats. I would advise getting those over the chicken. read more

Gave me the wrong order then when I brought it to there attention they said it would be another 10 minute wait to get it write no I'm sorry or apology read more

Not a great experience. Food was not fresh...Luke warm food, soggy biscuits, and dry chicken.

Yes I am aware that this is a fast food restaurants and staff do not care about whether they are running a successful business or not. However, I think people who runs drive thru should at least say 'thank you' or 'have a great day' or some typical customer service gratitude. But not this girl that works at this drive thru. She is very disrespectful and does not care about customers at all. Every time she serves us, it just makes me angry. I do not want to go back to this KFC ever again. read more

Worst place I ever went to I will never come back, drive thru was rude, my fries were so cold it's disgusting.

Ridiculous service. I paid $26.00 to get the 8 piece bucket with just 4 breasts and 4 thighs and it was the regular order. Got home before I realized it. UGH. read more

Bring your coat!!! I never have problems with the food or the service. It's all great, but this place is freezing cold everytime I've been in for the last 3 years. It's hard to eat while you're shivering. Turn off the AC especially in the winter. read more

First time at this place. The employee taking my order was not friendly at all and gave me a cup when I specified I wanted my orange cream in a mug. No apologies were given. The hot wings were old--hard and lukewarm at best. Prices are somewhat high for fast food. read more

This one is for 7340 NW Butler RD., Hillsboro, Or. Hard to believe I am endorsing a KFC of all places, but this particular location turned out to be better than average. Or was it we were so hungry all else was ignored? According to my lovely companion this has become the KFC to beat so far, and I am including all locations nationwide. The corn was not mushy, the original chicken cooked to almost perfection, the cole slaw fresh and nice, the mashed potatoes and gravy just like the dr. ordered, drinks at the establishment with plenty of carbonation. We bought the 10 piece meal with the promotional two extra large sides for a total of 4. The macaroni and cheese was also very good and the biscuits with butter enticing. So there I go, praising the culinary delights of a KFC, but this one in Oregon. For some reason in our visit food in Oregon was not too shabby. 4 Stars for KFC (first 4 stars for this franchise from me). read more

Not impressed this time. You had no dark meat left and it was only 9. I ordered two famous bowls and the chicken in them was hard and chewy like it had sat for a while. The service was half assed like you had better things to do. Not impressed, don't honk I'll come back after this. read more