We wanted to get mac & cheese and some chicken for dinner, so decided to go to this KFC near our hotel. It was about an hour before closing, the store was empty but there were plenty of customers in drive thru lane and for take out. This KFC shared the location with Taco Bell as well. The inside of the store was so nice, loved the iconic bucket hanging from the ceiling. Lots of tables for dining in. We put in order in a kiosk. Sadly it took them 20 minutes tell us they didn't have the original chicken anymore, so we settled for crispy ones. Took them another 10 minutes to hand us our order. The staff in general were friendly. Despite such disappointing service, the food was incredible. The mac and cheese, coleslaw, chicken all were so tasty. And the biscuits, I can't forget them, those were so nice. After eating these delicious meal, we let go some of our grudge for the slowest service. read more

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Honestly really good food from this KFC. Chickens were crispy, warm, good portion. Biscuits and Mac&cheese were buttery. We definitely waited a while for the food to come out. Looked like lots online orders and they seemed to finish those orders first. The dining area was very clean and spacious. Bathroom was clean. This was 21:00 (9pm). I'm assuming they did the cleaning for the night. read more

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Upon receiving my order, I was disappointed to find that the potatoes were cold, burnt, and hard. They did not resemble the potatoes I had expected from KFC Hudson Secret Recipe Fries. read more

KFC - Fast Food Near Me - Hudson, Massachusetts

This place needs to be visited by the Dept of health and a regional manager. Immediately. 1. The entire floor was awash in filthy water. Wasn't even close to dry after 20 minutes. 2. The kitchen crew performed like the Keystone Kops. Three different people wondered if they should take my order until someone finally did. 3. They got my order wrong. 4. My drink cup was presented to me by someone who stuck three fingers inside the cup. No gloves. 5. Four of the drink options were unavailable 6. When I opened the bag I noticed there were no napkins. There were none by the utensils. I went to the counter and asked for some napkins .... and was handed *one* ....with the explanation that they had run out. The gloveless woman had 3 or 4 more in her hand behind her back which she begrudgingly surrendered to me. I thanked her,.. reminding her that the food is finger licking' good. Her "huhhh??" expression told me she had no clue that I had just quoted her employer's famous strap line. 7. The food was greasy, the portions continuing to shrink...especially the biscuits. 8. The bathroom was suitable only for rats. The toilet was "full." Paper on the floor. Multiple attempts to caulk the bottom of the toilet. (What plumber does that?!?). Wash my hands before returning to work? I hope no one used this dump. 9. We got a kick out of the hand-written notices on the ordering kiosks; they both apologized for any "In con vein ance." Guessing it was written by the portly gentleman whose hair net covered maybe 40% of his bushy beard. I sure hope this is a company-owned store. No owner who invested big bucks for the franchise would ever tolerate. Will never return. Nor should you. read more

Terrible service. Drive thru line takes FOREVER. Some of the slowest service I've ever had at a fast food place. It wasn't even busy. It's just a terrible location. They got my order wrong too but I can't wait around for the hours it takes them to get anything done. Avoid this place. read more

I enjoy coming to this location they staff are so fiendly,helpful and caring. I never have a issues here.Keep up the good job guys ....

Customer service was non existent. Filled the order incorrectly. Food was terrible. Terrible experience. KFC could care less. Colonel Sanders is rolling in his grave. read more

Gross chicken, mashed potatoes and cole slaw terrible had a musty smell and tasted even worse. Not to mention their prices are ridiculous now. read more

It was ok I mean it's fast food I'm not expecting 5-star food by Michelin star chefs but they put way too much Mayo on chicken sandwiches but the french fries are crispy read more

Ordered ahead of time, online, to pick up Dinner for my son's birthday. Husband got there right on time and they insisted they did not have the order, despite showing them the order and the charge on my credit card. My husband had to argue with the staff to get them to make it, then suddenly they found the order. By the time the order was ready, we were running 30 minutes behind. When my husband got home, the restaurant is 40 minutes away, we realized they hadn't given us half the order. We tried to call for several days and no one will answer the phone. They're 800 number for corporate is also not being answered. I filled out the contact us form on the website and sent that and still have not heard anything. also, the cherry on top most of us were sick after eating the chicken. So disgusted. read more

I ordered chicken tenders with macaroni and cheese and a biscuit. The chicken was ok. The biscuit was awful. It was very dry and had no taste. The macaroni and cheese made me sick. I took a few bites, and the taste was off. I will never go there again. read more

Went last August. Didn't get a cleanliness vibe from the place. Went once more because I like to live dangerously. Not much better. Haven't been back since. First impressions are everything. But don't get me started how good overall KFC used to be 40 years ago. Corporate doesn't seem to care any more. read more

This is fast food, so are you all rating it as if you're expecting elegant white tablecloth dining from a celebrity chef? I don't get it. As fast food, it blows the doors off the Big 3 of burgers (McD, BK, W), and provides better value as well. In three visits over the last year, I've had one semi-dry breast, but the rest of the pieces (mostly breast and thigh) have been moist and delicious. The place is clean. Bonus for allowing you to pick the pieces you want in combos and allowing you to mix original recipe and extra crispy. And the Colonel Sanders tribute on the walls is practically a free museum. Get with it, people. read more

Service was absolutely terrible. Not this first time I have experienced a very rude associate while going through the drive through. Slams the little door they have while you are talking, so many people with just horrible attitudes when you speak to them, not clean, and they give off the impression that they would spit in your food if you ask too many questions. read more

The worst. Quote the wrong price for items. Quoted 11.40 for 2 leg and 1 thigh combo. KFC app for this location has it for 8.50. Got a taco bell burrito ( KFC/ TB site) and a water. No water and no filling to speak of in the burrito. NEVER AGAIN will l go to this location read more

My chicken tenders and wings looked and tasted like middle school cafeteria food, but I think even that is better. The only thing that wasn't absolute garbage were the fries, but i think you'd need to actually try in order to fuck up fries. I'm ashamed I gave money to this place. read more

Parking-ok Ordering at drive through- there was a sign in front of the ordering board, difficult to see the board Food-no breasts that day, the chicken tenders spicy(didn't order spicy) and dry. I was looking forward to it and I ended up throwing it away. Come on your supposed to be good at this. Would never go back again. Service-good Focused foodie read more

First off they handed me the whole wrong order. Then my order was missing more than half of what I ordered but thanks to all the reviews before I knew to check my bag. Tried to give this place a chance but the food is soggy cold and the chicken sandwiches look like they have yesterdays boneless chicken cut in half slapped on the bread. There was no pickles and they didn't give me the spicy sandwich I ordered. Prob for the best. Looks like this meal may not settle in my stomach anyways. Cheers and a Pepcid will never return. Wish Popeyes would take over. read more

About a week ago I went to this KFC Hudson, MA. at about 9:30pm. They close at 10pm. I got a 2 piece chicken and went to sit near the soda machine. On the seat was like mayonnaise so I asked the young man to wipe it off so it wouldn't get on anyone's clothes, I was surprised as to what he said next..... I'll wipe it at 10pm that's when they lock the doors to the dining room. I said what if someone sits in it.... He didn't care. He said again he would do it in about 1/2 an hour. Unbelievable!!!! The next day I called 3 times from 8:30pm no one answered the phone. This KFC is 20mins from my home. When I got there the dinning room was locked at 9:30pm and the doors was supposed to be open till 10pm. I would never say this but the employee who would not wipe the seat and the manager who is responsible for when the doors get locked, both of these KFC employees should be fired. On top of all this I called KFC corporation the next day and the person who I was talking to while I was explaining the situation the phone was hung up on me! Don't know if that was intentional but before that happened I gave my name, cell number and to no surprise I've not received a return call and it's now been 5 days. I've been at this KFC enough to say this.... it's one of the worst run KFC I've been to. KFC upper level management should review this store. Gerry H Note; If there was a way I could give less than 1 star I would. read more

I went here and was second in line to order. I started looking around at the restaurant and began to notice how dirty it was. The tables were not cleaned, the floors were disgusting. It became apparent to me that if the restaurant was not clean, then the food preparation may not be much better. I walked out without food. It's pretty bad that I had to take the time to write this review. read more

I work at the Walmart near by and I often go here for a meal or two when I'm on my lunch break. The new design on the place is amazing, really captures that family friendly atmosphere. The service is pretty good and the food is better, I recommend this place because it's perfect for anything when everything seems out of reach, or for just a pitstop. read more

Haven't been here in years because of the last time I was here and it hasn't gotten any better. It's obvious that the management doesn't care who they hire or how the place gets cleaned. The floors have more food on them than the local food pantry has, place is disgusting read more

This is like the 4th time I've gotten food from this location because it is the only one within an hour drive... how do you leave out 80%of someone's order when they get it in your drive thru? I ordered 2 popcorn nugs, a chicken little, and 2 large mashed w/gravy. only thing in the 3 bags I was given, were the popcorn nugs And 10 dipping sauces! I understand that if this happened if I ordered it on DD or GH but not when I'm literally sitting at the window. I thought that whenever my order was wrong, it was an issue with a Dash driver or something. Nope. Just sloppy service. If it was just one time, I'd understand... BUT EVERY TIME? Will not every order from here again. i with just suck it up and drive the hour away the next time im craving chicken and potatoes. DO NOT GET YOUR FOOD FROM HERE read more

When they have it, and its hot, the grilled chicken is drive through magic. read more

KFC - Fast Food Near Me - Hudson, Massachusetts

My friend and I drove all the way here just to not even end up getting anything. When we were walking in, you could smell the bathroom from outside the restaurant. When we walked in it smelt like my dad just fought in world war 3 and there was a really weird man dancing in front of us. Didn't pass the vibe check. Don't step foot in this joke of a restaurant. read more

Smelled like feces, they lost our order, and talked down to us. Do not come here. My eyes are watering from the odor.

I order like k11 or something then told them I only wanted the hot strips no drink no fries. That I didn't want the meal several times. Then I order the chicken sandwich meal with fries and drink for my child. We get up and pay, I ask if I can have extra Nashville hotsauce on the side and am told no because the meal is already put together. If I had asked when ordering it would be another story. (fine. I understand) then I'm about to be handed two drinks. I state I only ordered one meal. Cashier want to tell me it shows I ordered two. We bicker back and forth then he takes the drinks back then hands me the wrong drink. I tell him I order a hi c (Mind you he's handling money and his gloves are dirty and he's touching the top of my kids drink. I let him.know about his glove covid and all and he tells me he only handles money, mind you he just handled my food and drink). They re credit my card give me my food and intake off. I get home and I have no sandwich. Still check to see if the credit comes though. And you stole from me. Fix your phone lines read more

I don't really like the chicken but I love the biscuits and sometimes when I'm hanging out with friends I stop by here and it smells like a bathroom and it's just disgusting read more

Had not been to KFC for several months My mother is elderly and always enjoyed it. When I was growing up my father would pick up a bucket for KFC some top shelf mashed potato and a order of slaw. I was heading over to spend some quality time with mom and thought we could trip down memory lane with a bucket and bag of fixings. Look up hours on line oh 10 am perfect. Giving them time to burn the bird arrived at 10:35 AM pulled up to drive up. No one answered my call. Lights were on tried the three doors. Alllocked DC up.waited until 11:15Am. Tried the doors again still locked. Pulled up to drive up window. Empl I yes looked like they were totally ignoring me. So being an over the top irate customer I leaned on the horn until one told me we are closed manager not in. I asked how long she did not know. Worse customer service I have ever experienced. Stay away do not bother supporting this location. I drove over to Burger King nice people Got chickan sandwiches I think it was better chicken. read more

Today i was at taco bell/KFC at around 9:30 pm at the Hudson location. We looked at the order board of the drive through and found what we all wanted. Me and my cousin decided to share a large popcorn chicken and a big nacho fries supreme from taco bell we asked how big the popcorn chicken was and he said it was large and that there was a bigger one for $10. we ordered the bigger one and the fries. when we get home (20 minutes from the taco bell/kfc) we open it up to see a small little container with about 6 fries and a some little nacho and small tomato pieces, then a small box of popcorn chicken! the box was smaller than an 11 year olds hand. this is really surprising because we were supposed to be sharing this but we had to get a pizza after because it didn't fill us up. read more

KFC - Fast Food Near Me - Hudson, Massachusetts

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Don't eat here. Seriously. Twice I've ordered the 3 piece combo meal, the first time I only got two pieces, this time the third piece was a 2" wing with no meat. It was bone and skin, completely inedible. Tried to call to complain, no answer, mail box full. read more

I have never waited less than 15-20 mins for my food. The service is awful they are never prepared to serve food. I really mean they seem to be amazed someone has ordered chicken or anything. The staff is always laughing and joking with each other while the dinning room is full of people waiting for their food. This is probably the worst KFC I have every been too. I'm not sure how they stay in business and how everyone has not been fired yet. It's a sad and unhappy place to go for customers and nobody leaves happy. read more

If a chain restaurant's reputation can be kept on stake by one location then this one is the best example. When I tried first time(take away) in this location i felt like someone didn't mix up the salt as in some places it was too salty and in other places it isn't. After a few weeks I wanted to try again as I have never had a bad experience in any other KFC locations before. This time also it is same. Seriously how on earth can this get messed up..? Not just that. I felt I was eating a cooked refrigerated then half reheated chicken breasts.. you get how it would have tasted. I was literally eating junk read more

This place had terrible food and I waited 23 minutes in the drive through. I talked to the manager who was rude. This was a terrible experience and I have been here once before and it was just as bad..... I went again thinking that was an isolated incidence. . I was wrong!!!! Horrible place for food. read more

Monday night 8:00pm. I ordered 8 piece dinner. They Ran out of original recipe, potatoes were extra drippy, they mixed with extra crispy. The place really sucks. Poorly managed! read more

My family and I are regular customers at this location. A few months back it got revamped and the atmosphere is much more cozy and inviting. My kids love the popcorn chicken, my husband and I the crispy recipe. Asides from being a bit pricey, it's definitely worth the variety and quality of food you're getting. The round family table with the bucket hanging from the ceiling, along with all the decorations are very true to what KFC is all about. read more

The restaurant is dirty The order took 15 minutes to get ready. And then it was missing part of the order when we got it home. Avoid this place if you can read more

This place is never organized ,takes forever, workers have bad attitude rude as heck, horrible costumer service.

Drive thru is SLOWer than cold molasses! Every time I come here just for coleslaw, the service time is ridiculous. I tell myself every time, don't go through the drive thru, this time there was no parking, so I had No choice. 18 minutes wait time. That is unacceptable. read more

Slowest KFC on the planet. Nothing is ever ready when you get to the window and you would think they are busy when there is no one even inside read more