Little did we know this restaurant is in the middle of a rebirth. Shared the chicken bowl, delicious. Friendly staff.

If I could give zero stars and still leave a review, I would. It is not even 7:30 PM and the sign says they are open until 8:00 PM. We drove up to the drive-through, the light was off and no one came on the speaker. So, we drove to the drive up window, we could see there were lights on inside, but appeared nobody was in there. Nobody came to help us, even though we shouted into the window. When we drove around the front of the building, we noticed there were cars in the parking lot and we saw two employees behind the counter screwing around. They just didn't feel like working apparently, and there was no management to make sure they were working. I am just hoping whoever owns this location sees the review because they should know they are paying for people not to work. read more

Amazing service and great food! Very clean and looked very nice. Food was hot and came out pretty fast! read more

KFC - Fast Food Near Me - York, Pennsylvania

New ownership. Clean interior. Management and staff went out of their way to accommodate us when we arrived earlier than opening time. Food was as good as KFC has ever been. read more

I wish I read these reviews before I tried to go there. Everything everyone else said for the last 3 yrs is still true. No lights on inside dark outside, at 7:00, store closes at 8. No one will acknowledge that you are in drive thru. I ended up going to Royal Farms because there's no other fast food on that section of Queen St until you get to Dallastown I'm actually shocked they are still open with how long it's been this bad read more

Tried placing an online order at 7:30 pm but the app said the restaurant was closed even though it states they are open till 8:00pm. Thought maybe it was an error so drove over and arrived at 7:40pm and although there were workers inside and 1 customer the doors were locked and drive thru menu board lights turned off. This on a Friday night. read more

The tiniest little chicken drums. They look like they are from an older baby chick. Takes 2-3 to equal 1 regular size drum that other places sell. You pay about $3 per drum, so really, you are paying $6-$9 to equal 1 regular amount of meat others sell. read more

drove 20 minutes to this KFC, paid $30 to pull up & see all the lights are off. we go through the drive through, see kids just sitting around & one yells "SH*T" when they see us pull up & literally run off & leave us at the window. my boyfriend then parks, goes up to the door to see if the inside is open, nope. he's knocking & knocking & calling & calling. they're literally just ignoring him. so we go back thru the drive thru & knock on the window because wtf. they then come over & put a paper to the window saying "we closed at 6". "okay that's fine can we get a refund?" they literally ignored us. so my boyfriend gets mad & started knocking on the window more like give us our money or our food! i totally understand closing early, that's no problem but the fact they couldn't even open the window & explain what was going on, or even OFFER me a refund was CRAZY. i literally had to call the freaking KFC customer service & sit on hold for over 30 mins to get my money back. like if the place is closed then shut it down & go home. i don't understand why you can't take orders or REFUND me if you're literally just sitting around. & if this place really was closed, then they need to be taught better customer service. because yelling profanity's, ignoring customers, refusing to refund, not even able to talk to us face to face is absolutely ridiculous behavior. i should've read the reviews first because apparently this has been happening to others for years. SHUT THIS PLACE DOWN OR FIND PEOPLE WHO ACTUALLY WANT TO WORK!!!!!!!! read more

This KFC will make you hate all KFC's The quality of food is horrible. Open every box of you for go here. read more

Every time we try to go here they alway have no staff and can't make the 36 piece bucket. I just can't understand if you can't make a family size bucket meal just close or hire more staff. It's always the same excuse. I finally had it an won't return to this location. The lack of professionalism isn't there. Manager none existing cause if you having this issue for so long you might want to change tactics. read more

5:30pm Saturday, doors locked, no answer at drive thru. Workers inside just staring at you, do nothing - SHUT IT DOWN!

I am ashamed to say I just waited in line for an hour in the drive through for this awful food but my kids were committed. To say I'm disappointed is an understatement. I was charged for items I didn't receive, the biscuits are like rocks and the chicken is in puddles of grease. When I got to the window to pay this place was a filthy wreck. Never again. read more

They forgot my corn and gravy, whatever it happens. I tried calling the store multiple times, they never answered. Finally gave up and called their corporate number. They apologized and said they'd send me a $10 gift card... never received the gift card. So I won't ever be return to any KFCs most likely since I wasn't much of a fan to begin with. read more

The app doesn't allow you to leave a rating of less than 1, the place should be closed down looking at all the recent reviews on the service. Or at the least a different manager and staff. I went on a Sunday at 7pm to pick up some food. The store closes at 8pm. I wait in the line for about 10 minutes noticing the line has not moved nor do I hear the car up ahead placing an order. I decide to get out and go inside to place my order since maybe the guy was making that large of an order. I go inside and there isn't anyone at the counter, the lights are off except for a light in the back. I can hear talking but I dont see any food or smell any food. The place was actually cooler than outside as though nothing had been getting cooked in there for hours. A teenage boy walks up front and is surprised to see me I ask him if they are still open and he stands there confused. No idea if that was a staff members kid since he looked 14. A woman comes from the back seeing the kid standing there and I ask if they are open. She sighs and says they are almost out of food. I look around because where is the food? The place is dark, not one box, not one wing anywhere, it looked like they already cleaned up like it was 8 instead of 7ish. At that point I'm over it and inform her that there is a line outside that people have been waiting at. She's exasperated now saying, "someone get the headset the sensor didn't go off." This isn't Feb 2020 closing early without notification, saying you ran out of food for a restaurant is ridiculous. I can ignore the poor customer service since it's fast food so I dont care if you have a smile or chat me up when you put my food in the bag but this place is off the hook. Overall go somewhere else. You would be better off going to the royal farms across the street. *Also they are a combination KFC/Long John Silvers. So they ran out of chicken and fish? Smh read more

very crappy always long wait, always out of most the food. And workers are crappy and slow and take forever to give credit card back. That's the last time I go to that one. read more

I wish I could rate as a zero, horrible customer Service. Pulled forward and had to go in. No receipt ( she could figure out how to run a copy) no tarter sauce, two ketchup packets. The oil in my car is less oily then the fish. Horrible service! I know you don't care KFC/LJ, but I won't be back! read more

The service here is very quick, I got my meal within a few minutes. The mashed potatoes and gravy here are awesome by far the best part of the meal. The chicken very good especially the extra crispy. Unfortunately they have eliminated their grilled chicken. The biscuit was good as well but not anything extraordinary same goes for the cookie. I wish that their soda selection would have been more vast. And the prices do seem to be high. read more

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ThIs is by far the worst KFC we've ever been to. It wasn't busy but i dont know how you forget about a customer that's at the counter waiting on their food. Who knows. My husband waited for 10 min, was the first in line and the 3 people behind him were given their food before him. He waited another 2-3 min and everyone was standing around talking. He asked the manager where his food was and he said what food? My husband said the one I've been waiting on. We got our food about 3 min later with a sorry and that was it. read more

Amazing! We go out of our way to get to this kfc. The food is always fresh and tastes great. So sad they got rid of the location in Shrewsbury. That one was a lot closer. But this one is just as good! Like I said, we go out of our way to come here, and it is always worth it! Drive thru is quick as well. Keep it up! read more

Food is good but customer service is awful. Once I was told to have a nice day after receiving my food. Drove home to find a meal missing. Didnt even get an apology when I came back. Just tonight I was told to pull forward for a 5 minute wait, 10 minutes went by and I had to get out of my car and come in to remind them I was still there. They put the food I was waiting for to cook, in its shelf and forgot I was there. Probably gonna hit royale farms from now on. read more

Do not go to this KFC placed order online 2/2 & paid for order. Drive to KFC only to be told she doesn't have time to fill my order & she ran out of everything (even though they were filling other drive thru orders). I explained my order was already paid for, her solution was to call an 800 number for a refund. So I had to initiate a refund on top of everything. They were unprofessional to say the least! DO NOT GO TO KFC on S. Queen St. absolutely TERRIBLE!!!! read more

Order a 20 peace buket for them. Waited for 30 min only to be told that they had nothing ready and if woul be another 15 min. Were was 6 or 7 people waiting they in witch most of them were on there lunch. When i told the manager that a wanted my money back she gave me a nasty look. Will not be going back to the location. When to the one on the other side of town was in and out in 5min. read more

Went to this location many times and every time they screw the order up by, forgetting food, giving the wrong food. They have done other stuff too...You name it they have probably done it, terrible service. Royal farms across the street always has hot fresh food! read more

Late night visit to KFC and the Georgia Gold sandwich Taylor made was amazing-fresh,hot, and flavorful :) Service was cheerful and with a smile which was a pleasant surprise for 9:30 at night! read more

Horrible location, went around 4:30 today and ordered my food but 1) had to wait 10 minutes for it, didn't even come with forks OR gravy. Then went back into the drive thru line to ask for forks and was told to "give me a second" upon arrival without a greeting or such. Then proceeded to wait for 15 minutes without anyone back on the speaker box. I understand things happen as i work in fast food as well, however there was no one in front of me in the line. I am very upset with this location as it's definitely one of the worst KFC locations i have ever been to. read more

Again if I could give -0 I would. Their manager has a attitude problem for sure. The sign in the window say "we are short staffed and if you feel you can do our job better to apply." A smile doesn't cost much but everyone there in a bad mood they might as well quit and shut the place down. I wouldn't want to work there with the reputation they have for customer service. They forget something every single time I go there. Sorry but maybe the sign in the window should say hiring grown ups, instead of little kids with attitude issues. read more

NEVER use this location. They can never get a simple $20 fill up with an extra side correct. I have had items missing the last 3 times I have gone here. This place sucks. read more

Service here is really fast. Food is great and fresh and the store is always clean. I never have to worry about finding a clean table, they are always clean. Cashiers are really friendly and are always looking to help you get the best deal on what you get. They answer any questions you may have with no difficulty and if not they will gladly get a manager to help you get your answer. read more

This place BLOWS!! This is a KFC/LJS and it is truly terrible!! Last meal here was a LJS Fish/Chicken/Shrimp combo, fish was cold,chicken tough as hell and the shrimp was very overcooked and greasy. Called the 800 # on the back of the receipt,they were less than helpful and a call to the store was not returned. On the plus side, the Cole slaw was good and they put ketchup in the bag, but forgot the fries. If you want decent food go across the street to Royal Farms, they have decent Chicken and they don't forget your fries. If I were allowed to rate this place the way I wanted to it would be in negative stars. This place is BAD BAD BAD!!!! read more

I continue getting food from the Long John Silver part of the restaurant because I like their fish. I now have the option to get any replacement side dish in place of their fries but they now have better ones. In the last several months they have: given me the wrong meal (chicken instead of fish), filled my food container with pieces of fried fish coating (several times until my complaints were addressed), under cooked my fish (twice), burned my fish (how did they do that?) and the one time I decide to get their fries they were just about raw (it's really weird eating crunchy fries like raw potatos)! After the last screwup I wondered if I'm a jinx or something. Do these things happen only to me or do other people get ripped off, too? read more