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    KFG Properties Inc

    2.9 (29 reviews)
    Closed 9:30 am - 5:00 pm

    Services - KFG Properties Inc

    Property management

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    Royal Realty

    Royal Realty

    (138 reviews)

    Downtown

    Royal Realty's Michelle Lum changed my bad luck with property management and showed me that…read moreexperienced and professionalism still exists in this industry. She genuinely cares about her work and makes her clients a priority. After 3 months of vacancy, I switched PM's and hired Michelle to upgrade my kitchen and find tenants for my house. She understood the sense of urgency and with every conversation, she gained my trust and respect very quickly. With her extensive experience, she offered valuable insight, fiscal resolutions, preventative maintenance strategies, and went above and beyond my expectations, which is hard to accomplish, considering I am a PM and Realtor myself. She is intelligent, efficient, compassionate, and detail oriented. I am truly blessed to work with her and grateful for everything she has done for me.

    The Airbnb property on the North shore was not properly shown in its pictures. The stairs are…read moredangerous and the bathroom is on the first floor. The only way to access the bathroom is by the stairs and those are a bit scary at night. The AC was off and the unit was hot. It took a while for it to cool down. There is no balcony, so the unit felt very confining. Please do a better job at the description of this unit as we felt deceived. I won't stay here again. I give this two stars just for the location. We ended up leaving mid stay on day 2 to a better place that was clean and well managed. We lost $1500 from this stay and we won't be reimbursed for any of this. This is how they hook you into the so-called contract.

    HI Roots Realty - Property Management specialists

    HI Roots Realty

    (29 reviews)

    HI Roots Realty is currently managing our property and I wish we were working with them earlier…read more This is a review standpoint from the property owner side: - great communication between owner and property manager - owner portal is easy to navigate - organization is hard to beat (open communication from PM on what needs to be fixed, bills to pay for Hawaii property taxes etc) - contracts are easy to read for someone who is not in real estate (owner to business, tenant leases etc) - noticeable care taking for tenants (I noticed how much they value their clients by ensuring the fixes of the house is in good standing and comfortable) They value their clients and have had a great experience thus far. Thank u!

    Okay whatever makes you sleep better at night.. lies and unethical and thank you for "allowing" us…read moreto break a lease as living in the house lead to MAJOR health issues with our minor son from living in that nasty house that was infested with mold, mildew & rodents!. And then retaliate charging for normal wear and tear of a house falling apart. We have pictures too. Shameful No damage was done on the property, as stated on the invoice this is normal wear and tear. Also this is a two unit property shared garage cans. With another tenant who also used the garbage cans, where we even helped our senior lower unit tenant dump her garbage the day we moved out, And when we moved in the cans were full and we had to request it to be removed. We have emails showing the cans were full and removed with rental company. Returning property as it was found, no damage done to the property. Normal wear and tear on the invoice and some are not even real. Duck tape so rodents don't go in the house.. wear and tear! And all health issues gone since moving out Security deposit can not be deducted for no damage and just wear and tear, as seen on invoice to the property. The towel bar was like 40 years old! Sean and Cathy can kick rocks with slippers on. Extremely unprofessional and unethical.

    Bill Ramsey - This place sucks

    Bill Ramsey

    (56 reviews)

    lf you rent from Bill Ramsey Inc don't expect to get all of your security deposit back if you move…read morefrom there! The Landlord will come up with all types of various charges to keep your hard earned money! I know this for a fact to be true after renting from them a few years and when I moved out they definitely found reasons to take most of my funds from my sec! They even used a past maintenance repair from the past to wrongfully deduct from my security deposit! But their unlaw practices will be exposed on every platform, agency, authority in Hawaii, the Landlord tenant licensing , and consumer affairs including the legal system!

    I scheduled a viewing today at 10:30 am in pearl city. Took my lunch time coming from chinatown,…read morepicked up my daughters from Aiea, 5 mins away from the location making me 5 mins late. So, I arrived at 10.35 am, I had no contact information for the person showing the unit but I did have the office contact. I parked and walked 20 feet to the door as it was easy to find. I knock on the door for about 2-3 minutes hoping to find someone open the door. I thought maybe I got my day or time mixed up for another unit, I double checked. I find the office number and I call them at 10:40 am. The lady on the phone was completely gas lighting and her first question was "Did you JUST get there?" obviously, I had to walk from my car to the unit (which was completely visible from where I parked) then to knock on the door and then to call the office. She said she would call me back as I waited. She called back 5 minutes later stating that I was late, and they lady had left already. That she could come back but that it "would be awhile". But why would it take awhile if she just left? did she leave at 10:31am??? I was appalled and let the lady know that this customer service was unacceptable, there was no courtesy call, no grace period, no contact whatsoever on, are you on your way still? traffic? got lost? anything. I told her that if the service was like this in the beginning that I would not want to rent with noncommunicative company to begin with. just for reference, I have worked in property management for 15 years and have had people rent from me due to my customer service even if they liked other properties better. There is always as 15 min courtesy with 3 companies I have worked with and a call at the 15 mins to check on the prospect. (1 here in HAWAII) This woman had to have left between 10:30-10:35am or they forgot and because I had just called them gaslighted me to say it is my fault because I was late. Looking back at the reviews, I am happy to have made the right choice to not follow through with the tour. YOUR CUSTOMER SERVICE WITH THE VIEWING AND THE PERSON YOU HAVE ANSWERING THE PHONE NEEDS TO INPROVE.

    KFG Properties Inc - propertymgmt - Updated June 2026

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