Went in with a car urgency, when most other shops could not help me immediately, Brad the…read moresupervisor from Eight 81 agreed to look into my issue although his shop was very busy. Great troubleshooting and estimates. Kept me updated the whole time. Displayed transparency, service, quality care and professionalism of the higher standard. His staff were also cordial and the service cost was reasonable in line with the issues identified. Appreciate their service and wish them success. Thanks Brad and team. Mo

I have been a customer of your shop since you first opened. Over the years, you've serviced not…read moreonly my family's personal vehicles but also several of my assigned work vehicles. I remember when an oil change included topping off all fluids, checking and inflating the tires to the proper pressure, and cleaning the windshield. Those little details were part of what made your shop stand out. At my most recent visit, I brought in my 2015 Ford F-250 diesel for an oil and fuel filter change. I understand that prices have increased over the years, but this service was over $400. While I was there, I also asked if you could remount a tractor tire onto its rim. I was told to check inside, and the person I spoke with said it wouldn't be a problem. After returning to my truck to wait, I was then told I would have to leave the wheel and tire to be mounted later. I explained that I needed it mounted so I could get back to work. I was then told there was a car that had to be finished by 10:00 a.m., so it would have to wait until after that--or I could take it to the tire shop up the road. I paid for my service and left. I went to the tire shop that was recommended, and they had the tire mounted in less than two minutes for $10. I realize times have changed, costs have increased, and businesses face different challenges today. However, higher prices should not have to come with a decline in customer service. One of the reasons I have remained a loyal customer for so many years has been the quality of service your shop has always provided. Unfortunately, this visit left me disappointed. I wanted to share this feedback because I value the relationship I've had with your business over the years and hope you'll take it into consideration.

Waste of time. No communication after dropping your vehicle off. You have to call them to see if…read moreit's been serviced.I hate to waste my time writing this but it's a must if it will save someone else the misery of dealing with this place.

On the way back from Atlanta to Columbia (SC) we were having power steering issues in the freeway…read more We called 5 Star and he got us in immediately. He found the issue and fixed it with in two hours ish and went a got the part we needed from in town. Super nice guys and sweet dog that kept us company!

This auto repair shop has the best people and services that I have ever worked with. They are…read morehonest and sincere with repair results that are reasonable and repairs that as they should be, solid.

Pro Masters is a great place to get medium to difficult repairs done. Juan is a great guy very…read morehonest and his shop has helped me on several occasions. His prices are very reasonable and he will advise you on the best course of action I highly recommend him.

I was very pleased with the service I received here on my late-model Mercedes. The owner is very…read moreknowledgeable, did well to keep me well-informed as to when my parts arrived, and arranged a late afternoon appointment around my schedule that would accommodate me even if it meant he had to stay later than his normal business hours. He repaired my air conditioning unit in no time at a reasonably affordable cost, and I drove away with ice cold air blowing throughout the car once again. He is substantively knowledgeable as it pertains to foreign cars and has a obvious passion for foreign vehicles. I presume that is why he is so successful at what he does. I highly recommend his repair shop for all of your needs on your BMW, Mercedes, and other foreign vehicles. Based on my experience, you will not be disappointed. His wife who is there sometimes is as very kind and hospitable. I wish them much continued success, as they combined are a reminder that true professionalism in customer service has not yet met its demise.

I purchased a used LR4, Range Rover, and BMW 335I. These vehicles are great to drive, but…read moremaintenance can be tedious and expensive. I had no idea where to take this for maintenance, other than a dealership miles away. Then I found Chris and Griffin Import. All I can say is I'm so thankful for this business. Honest and dependable. 10/10.

Absolutely terrible experience. I showed up right when they opened and was the second customer…read morethere. I parked directly in front, clearly visible, expecting at least basic acknowledgment. Instead, one of the technicians rolled display tires right in front of my car like I didn't even exist--no greeting, no eye contact, nothing. Just completely ignored. I stood there for about 15 minutes while they casually went about their business. Then another customer pulls up, walks inside, speaks to that same technician, and suddenly he's right back outside grabbing a jack and immediately servicing that vehicle. So let me get this straight--you ignore the customer who's been standing there waiting, but jump straight to the next guy who walks in? That tells me everything I need to know about how this place operates. This wasn't about being busy. This was blatant disregard and zero respect for customers. I left, and I won't be back. If you value your time and expect even the most basic level of customer service, go somewhere else. There are plenty of professional shops out there--this is not one of them. Would give zero stars if that were an option.

Had a lift kit and tires installed on my 2023 Nissan frontier I was very impressed with the quality…read moreof work that was done l will definitely be giving them my business my truck looks great!!

Do you love your car? I sure do...so much that when I got her 10 years ago, I named her. Fast…read moreforward to about 2 years ago when I lived in another town, and a mysterious, intermittent something caused the check engine light to go on. Three different repair shops fixed the problem...or not...several times. Light would come back on. Cars do not pass emissions when the check engine light is on. Carly's light had been on steadily since passing emissions last year. I now live near H3 Automotive Repair in McDonough and love those guys. When I left for a judging assignment last week, I dropped Carly off and said "she needs to pass emissions." When I got home, not only had they fixed the problem, they took her to an emissions station and got that done for me, too. She's street-legal and zippier than ever. Thanks, H3 Automotive Repair!

Great guys, honest and to the point. Get an appointment and you will be good. They fix the AC of my…read morevehicle and all has been good!

Great service and honest work . AC gave up on a Friday afternoon and most places were happy to ask…read moreme to wait till the following week to get it worked on, a routine response from dealer service shops. They checked out vehicle that evening, troubleshooting was spot on. They fixed the issue at very reasonable cost and I'm thankful I found this place (thru Yelp actually) - awesome team , highly recommend , your vehicle will be in good hands ! 5

Cranks but want Start: Great work!...as Always for over 8…read moreYears now. Thanx Bud for getting my 22 Buick back on the Road. And as always, no one can beat your prices.

A1 Emission services car inspection station in Clayton County, Georgia is the best place to have…read moreyour vehicle emmissons. It's cheaper compare to other places in area. This was my third time and the great service hasn't changed. $19 cash or $20 card are accepted. No appointments required, just walk-ins. Easy in and out within 15 minutes. It is located inside BP gas station. The lady who serviced my car was nice and kind. For the docked star, the road to go into the garage is narrow and awkwardly placed, so it is a little difficult to get into. However, they are professional and quickly checks your car. Will recommend all my friends and family to this location from now on.

Phenomenal service he made the process very easy. He took an out of town and absolutely made me…read moreunderstand the process for a new state.